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Summary of reviewsThe Carson City Plaza Hotel is well-regarded for its excellent central location, providing easy access to a wide range of amenities and attractions in Carson City. Guests commend the hotel for its proximity to restaurants, shops, casinos, government buildings and outdoor activities, making it an ideal choice for both leisure and business travelers. Despite being centrally located, the hotel maintains a peaceful and safe atmosphere, enhancing the overall guest experience.
The breakfast service at the hotel receives mixed feedback. While many appreciate the convenience of the complimentary continental breakfast and enjoy the pleasant breakfast room setting, there are calls for improvement in the variety and quality of the food options. Guests find the breakfast offering basic with limited protein and healthier choices.
The rooms are spacious and clean, equipped with useful amenities like microwaves, refrigerators and kitchenettes, ensuring a comfortable stay. Although some rooms appear dated, guests find them functional and cozy, particularly praising the beds. Cleanliness extends throughout the hotel with well-maintained bathrooms, a tidy laundry room and an overall well-kept property. However, there were occasional mentions of older carpets and sporadic cleaning issues.
The staff consistently earn high marks for their friendliness and professionalism. Guests highlight the efficient and welcoming front desk team, noting their accommodating nature and helpfulness. While there are isolated reports of less satisfactory interactions, the majority of guests had positive experiences with the staff, including during challenging situations.
WiFi service at the hotel is generally satisfactory with strong and fast connectivity in most areas. However, some guests in certain parts of the hotel, particularly Building 2, experienced slower speeds and sporadic connections.
Parking at the hotel is praised for its convenience with a large, freshly striped lot offering plentiful spaces close to the rooms. Guests appreciate the free parking and easy access, although there are occasional mentions of limited parking availability.
For families, the hotel provides several amenities that enhance convenience, such as a clean laundry room and spacious rooms that are quiet and comfortable. While there are minor concerns about carpet cleanliness, the hotel offers a reassuring environment for families.
Overall, the Carson City Plaza Hotel offers excellent value with its strategic location, spacious and clean accommodations, friendly staff and a variety of amenities, making it a reliable and comfortable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Room Types
Queen Room with Two Queen BedsFeaturing cable TV, this room includes a fridge and microwave.
King SuiteFeaturing a kitchenette with a fridge and microwave, this suite includes cable TV.
Please not kitchenware is not provided.
Deluxe Queen RoomFree Wi-Fi, a seating area with sofa bed, microwave, small fridge, coffee machine, ironing facilities and hairdryer are included in this room.
Guest Reviews
7.6
Good
Location
The Carson City Plaza Hotel is consistently praised for its excellent location, making it an ideal spot for both business and leisure travelers. Situated in the center of Carson City, the hotel offers easy access to various attractions, including restaurants, bars, shops and casinos. Guests appreciate being within walking distance of the historic downtown area, government buildings and local events such as the Nevada Day Parade.
The proximity to outdoor activities is another highlight with Lake Tahoe, Virginia City and other scenic destinations being a short drive away. With a central location right off the main road, guests find it easy to explore the surrounding areas. The convenient location also provides quick access to the freeway, making trips to neighboring cities like Reno simple and hassle-free.
Visitors also commend the peaceful and safe neighborhood, which enhances their overall stay. Despite being close to the main street, the hotel maintains a calm and quiet atmosphere. The clean and comfortable accommodations, along with friendly and responsive staff, further contribute to a pleasant experience.
In summary, the Carson City Plaza Hotel stands out for its strategic location, providing guests with the benefits of easy accessibility to downtown amenities and nearby attractions, while offering a tranquil and comfortable place to stay.
Breakfast
The breakfast experience at the Carson City Plaza Hotel has generally received mixed feedback from guests. On the positive side, many appreciated the convenience of the free, continental breakfast, describing it as good, tasty and even generous. Guests frequently mentioned the breakfast room as being pleasant and well-maintained with round tables and white tablecloths, offering a welcoming atmosphere. A variety of options such as cereals, hard-boiled eggs, yogurt, bread, bagels and pre-cooked waffles were available and some guests particularly enjoyed these items.
However, there were notable areas for improvement. Several reviews pointed out that the breakfast selection was minimal and lacked variety with repeated mentions of limited options and the absence of hot food items like cooked eggs or bacon. Concerns about food quality, such as frozen waffles and less-than-fresh muffins, were also raised. The breakfast offerings were described as basic and sometimes not nutritious with a need for more protein and healthier choices. It seemed that the breakfast service could also be more reliable, as guests noted instances of running out of items or not replenishing them timely.
In summary, while the complimentary breakfast at Carson City Plaza Hotel covers the essentials and has a pleasant dining setting, there is room for enhancement in terms of variety, quality and overall guest satisfaction.
Rooms
Carson City Plaza Hotel is known for its spacious and clean rooms, offering a comfortable stay for guests. Many reviews highlight the large and well-equipped accommodations, featuring amenities such as microwaves, refrigerators and even kitchenettes. The rooms are also commended for their cleanliness and tidiness, contributing to an overall pleasant experience.
Despite some feedback on their dated appearance, the rooms maintain their functionality and comfort. Beds are particularly noted for their coziness and the additional amenities like mini-fridges and seating areas add to the convenience. Reviews often mention the quietness and warmth of the rooms, ensuring a restful stay.
Guests frequently appreciate the ample room size, which provides a generous amount of space to relax and settle in. The hotel does show signs of aging with some aspects like older appliances and furniture being pointed out, yet this does not detract significantly from the overall positive experience.
Overall, Carson City Plaza Hotel provides excellent value with its spacious, clean and comfortable rooms, making it a reliable choice for travelers seeking functionality and comfort.
Beds
The feedback on the beds at Carson City Plaza Hotel is varied with a mixture of satisfaction and areas for improvement. Many guests appreciated the comfortable beds, describing them as cozy, large and clean. Several reviews indicate that the hotel offers some of the best beds experienced, ensuring a good night's sleep for a number of visitors.
However, other reviews highlight inconsistent experiences with the beds, pointing out various issues such as hardness, lumpiness and worn-out mattresses. Some guests found the beds uncomfortable with instances of sagging, springiness and even itching blankets. There were remarks that the mattresses needed replacement and some beds felt like sleeping on a hard floor.
Overall, while there are positive remarks about the comfort and cleanliness of the beds, there is a noticeable need for updates and consistency to enhance the sleeping experience for all guests at the Carson City Plaza Hotel.
Cleanliness
Carson City Plaza Hotel has garnered a varied set of reviews with a strong emphasis on cleanliness throughout the premises. Many guests have praised the hotel for its clean and comfortable rooms, describing them as spacious, well-maintained and featuring well-appointed amenities. The bathrooms also received commendations for their cleanliness and roominess. The hotel's clean and tidy laundry room, lobby and overall property maintenance have also been highlighted positively.
However, there were occasional mentions of areas that could use improvement, such as older carpets that might not be suitable for allergy sufferers and some rooms that showed signs of wear and tear. Despite being an older property, numerous guests felt that it had been nicely maintained and kept clean.
Some negative remarks pointed out issues like dirty carpets, walls and areas that appeared not to have been cleaned thoroughly between guests. There were sporadic reports of pests, such as ants and bed bugs, which detracted from the overall experience for some visitors.
Nevertheless, the general consensus leans more favorably towards the hotel's efforts in maintaining a clean and pleasant environment with friendly staff and a well-kept atmosphere. The availability of free coffee all day also adds a nice touch for guests. While there is room for improvement, especially in older areas needing updates, the Carson City Plaza Hotel generally offers a clean and comfortable stay for its guests.
Staff
The staff at Carson City Plaza Hotel consistently receive high praise from guests for their friendly and welcoming demeanor. Many guests highlight the front desk staff as particularly pleasant, efficient and professional, making the check-in process smooth and quick. Reviewers frequently describe the overall team as kind, helpful and accommodating, going out of their way to attend to the needs of their guests.
Although a few instances of less satisfactory interactions were noted with mentions of slow response times or perceived rudeness, these seem to be exceptions rather than the rule. The majority of feedback emphasizes an overwhelmingly positive attitude and an accommodating approach from the staff, including during challenging circumstances such as wildfires.
Guests appreciated specific staff members by name for their exceptional service with several reviews pointing out the attentiveness and knowledgeability of the team regarding local attractions and directions. The personnel in the breakfast area also garnered positive remarks for being helpful and efficient.
Overall, the kindness and professionalism of the staff at Carson City Plaza Hotel leave a lasting impression on guests, contributing significantly to their positive experience at the hotel.
Wi-Fi
Carson City Plaza Hotel generally offers a positive WiFi experience with many guests noting strong and good WiFi connectivity. The signal is often described as strong and fast with effective service in the main areas of the hotel. However, some issues have been reported, particularly in Building 2, where the WiFi speed can be very slow or sporadic, impacting the overall experience for guests in that area. It's also worth noting that WiFi is not available in all rooms, which may be a consideration for those needing consistent internet access throughout their stay. Despite these occasional setbacks, the majority feedback highlights satisfactory WiFi service.
Parking
The Carson City Plaza Hotel offers a generally positive parking experience for its guests. The large, freshly striped parking lot is praised for its ample and plentiful spaces, often right next to the accommodations or in front of the rooms, adding a layer of convenience. Guests particularly appreciate the easy, straightforward and free parking provided by the hotel. There are mentions of adjacent and on-site parking, as well as the benefit of complimentary parking options, making it hassle-free for visitors. Some reviews note occasional challenges with limited parking spaces, but overall, the availability and accessibility of parking are viewed favorably by the majority of guests.
Family
The Carson City Plaza Hotel offers a range of amenities that make it a suitable choice for families traveling with children. Guests highlight the convenience of a clean laundry room for washing clothes, which is particularly beneficial for families on extended stays. There is also a small fitness studio and a large breakfast room that can serve as a meeting space, adding to the hotel's versatility. The hotel provides plenty of parking, ensuring easy access for those with children.
Rooms are generally well-received, being described as quiet, clean and good, creating a comfortable environment for both parents and children. A specific mention of accommodation for kids indicates that families feel considered in the setup of the hotel amenities.
However, it was noted that the carpet cleanliness could be improved, as one guest observed their baby's feet getting dirty while crawling. Even though some parents might feel a bit uneasy traveling alone with minors, the hotel seems to offer a reassuring environment for families.
No, Carson City Plaza Hotel doesn't have any pool.
No, a spa isn't available at Carson City Plaza Hotel.
No, Carson City Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Carson City Plaza Hotel.