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Summary of reviewsBest Western Plus Dana Point Inn-by-the-Sea is celebrated for its prime location directly across from the ocean, offering guests picturesque views and easy access to the beach. The hotel combines practical amenities like ample parking with a convenient proximity to the harbor, making it an appealing choice for coastal explorers. Exceptional cleanliness, comfortable rooms and a friendly staff contribute to a homey feel and a memorable beachfront getaway.
Breakfast receives favorable reviews with guests enjoying various hot and continental options, including make-your-own waffles, fresh eggs and yogurt. The breakfast area is consistently clean and well-stocked, although a few guests suggest areas for improvement, such as expanding the selection and better maintenance. Overall, the breakfast experience is positive and satisfying for most visitors.
Rooms are noted for their spaciousness, cleanliness and modern, stylish decor. Many offer beautiful ocean views, enhancing their appeal. The property, while older, is well-kept and retains a charming character. Despite some mentions of minor issues, such as outdated features or uncomfortable mattresses, the general consensus is that the rooms provide a comfortable and visually pleasing stay.
Cleanliness is a standout feature with the hotel and its rooms being regularly maintained and spotless. Guests appreciate the impeccable bedding and quiet environment, which extends to the breakfast area. Though there are occasional comments on the condition of specific bathrooms or room standards, the hotel's cleanliness overall leaves a positive impression.
The staff is highly praised for their exceptional service, friendliness and professionalism. Key staff members like Evelyn and Stephen receive individual commendations for being welcoming and helpful. The management team and owners are also noted for their accessibility and attentiveness to guest needs, greatly enhancing the overall guest experience.
Parking is another strong point with easily accessible, free parking options, including an EV charger. Guests find the covered and underground parking convenient, despite some noting the tight space for low clearance cars. The parking garage’s thoughtful design and ample space contribute to its overall favorable impression.
While the beds receive mixed feedback, many guests find them comfortable, complimenting the quality of the pillows and bedsheets. However, some guests report discomfort due to issues with the mattresses, such as being too soft or old. Nonetheless, the cleanliness and accessibility of the facility, especially for those with disabilities, remain appreciated.
Overall, Best Western Plus Dana Point Inn-by-the-Sea offers guests a delightful beachfront experience marked by an excellent location, high levels of cleanliness, friendly and responsive staff, convenient parking and a generally satisfying breakfast, making it a recommended stay in Dana Point.
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