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GHL San Lazaro Art Hotel

Cartagena de Indias , Barrio El Espinal Cra 15 N° 31-110, 130001 Cartagena De Indias, Colombia (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe GHL San Lazaro Art Hotel in Cartagena receives widespread acclaim from guests for its exceptional location, dining experiences, and overall hospitality. Strategically situated across from the historic Castillo de San Felipe, the hotel offers easy access to the Walled City and key attractions, making it an excellent base for exploring Cartagena. The rooftop terrace and pool provide stunning views of the castle, making for memorable experiences despite some guests mentioning a quieter neighborhood atmosphere at night.

Breakfast at the hotel is highly praised for its quality, variety, and delightful views of the nearby castle, enhancing the dining experience significantly. While dinner services receive mixed reviews due to limited menu options, the culinary offerings like ceviche and fish dishes often impress guests. The rooftop dining adds to the hotel's charm with scenic views that enrich the ambiance.

Guests consistently appreciate the spacious, modern, and clean rooms equipped with comfortable beds often described as the most comfortable in their travels. The attention to detail in room amenities, including air conditioning and modern TVs, ensure a restful stay. The impeccable cleanliness and maintenance of the hotel are frequently highlighted, with staff diligence significantly contributing to this positive experience.

The staff of GHL San Lazaro Art Hotel is often the most celebrated aspect, known for their friendliness, attentiveness, and dedication to making guests feel at home. Their proactive approach and language proficiency enhance the overall service quality. The hotel’s parking facilities are another standout feature, providing a secure and convenient experience for guests with vehicles.

Families find the hotel accommodating with services that cater to children and safe transport options, fostering a comfortable family-friendly environment. However, the hotel's WiFi connectivity sees varied responses, with some guests noting inconsistencies, particularly in rooms, while others experience fast and reliable connections in communal areas.

Overall, the GHL San Lazaro Art Hotel offers a compelling blend of comfort, convenience, and exemplary service, often exceeding guests’ expectations and providing a memorable stay in Cartagena.
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Hotel Taking Steps Towards Sustainability

This hotel is listed as a property that is 'Taking Steps Towards Sustainability'. This suggests that the hotel is in the process of implementing or has begun adopting practices aimed at reducing its environmental impact.

Business Hotel

This hotel offers suitable amenities and services that cater to business-related requirements. It provides a conducive environment for work and relaxation.

Hotel with Parking

Located near the San Felipe de Barajas Castle, this hotel offers both indoor free parking and free private parking on-site, providing convenient and secure options for guests.

Accessible Hotel

This hotel offers wheelchair access and has a toilet and bathroom for disabled guests. It also provides a lower bathroom sink and toilets with grab rails.

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind

Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Please specify: Superior Room

Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: Yes

Answers last updated by GHL San Lazaro Art Hotel

4-Star Hotel

This hotel stands out with its artistic design and comfortable accommodations. It features a swimming pool, restaurant, and offers a buffet breakfast. The staff are noted to be kind and helpful.

Hotel with Outdoor Pool

The hotel offers a swimming pool with a view of the Castillo de San Felipe de Barajas, allowing guests to enjoy a notable landmark while by the pool.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Room Types

Superior King Room The double room includes a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.

Family Double Room This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom.

Superior Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe Double Room The double room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views.

About GHL San Lazaro Art Hotel

License: 36597

Guest Reviews

8.9

Excellent

Location

Located strategically in the heart of Cartagena, GHL San Lazaro Art Hotel boasts a privileged position right across the street from the historical Castillo de San Felipe. This central location is great for exploring the city's main attractions, as it's a manageable 10-15 minute walk to the Walled City, where there's easy access to the vibrant Old Town, Getsemani, and other key sites. Guests appreciate the hotel's proximity to a modern shopping mall, which is convenient for quick shopping trips, dining, and accessing a supermarket.

The stunning views of the San Felipe Castle, especially from the hotel's rooftop terrace and pool, add a unique charm that guests enjoy almost universally. Despite some concerns expressed about the neighborhood's atmosphere at night, the secure and attentive service provided by the hotel staff enhances guests’ experiences, making it not only a resting place but a welcoming part of their Cartagena visits. Although the immediate area isn't bustling with touristy activities, the location allows for a quiet night's sleep away from the city's noise. The hotel's modern facilities, clean environment, and courteous staff contribute to its recommendation as an excellent base for exploring Cartagena.

Breakfast

GHL San Lazaro Art Hotel offers a breakfast experience that resonates with its guests, receiving widespread praise for its quality and variety. Many guests have enjoyed the excellent views of the nearby castle while savoring their meals, adding an extra touch of delight to the dining experience. The breakfast is often described as delicious and very good, with a wide selection that includes fresh fruits, breads, cereals, and hot options such as eggs and waffles made to order. Guests appreciate the à la carte choices and the hotel’s ability to cater to diverse dietary preferences.

The service is generally noted to be friendly and attentive, enhancing the overall experience, though a few reviews mention inconsistencies. The breakfast area is frequently highlighted for its pleasant ambiance, which complements the hearty and satisfying meals. Some guests suggest that the breakfast could benefit from additional variety and better organization, but these observations do not overshadow the positive feedback.

Overall, the breakfast at GHL San Lazaro Art Hotel is often deemed spectacular and top-notch, contributing significantly to a memorable stay. Whether it’s the freshness of the produce or the spectacular views, the breakfast consistently delights guests and stands out as one of the hotel's appealing features.

Dinner

GHL San Lazaro Art Hotel offers an impressive dining experience that tends to captivate guests with its flavorful offerings and scenic views. While some guests found the food to be just satisfactory and suggested room for enhancement, many others praised the restaurant's ability to deliver delicious and well-prepared dishes. The à la carte menu, particularly the ceviche and the fish dishes, received commendations for their taste and quality. Diners appreciated the diverse offerings, including a satisfying breakfast buffet, tasty hamburgers, and excellent chicken and steak dishes.

However, the dining experience isn't without its imperfections. There have been remarks about the limited menu options and the inconsistency of the service. Some guests also pointed out slower service times, although these were often balanced by the quality of the meals. The rooftop dining experience has been highlighted as a memorable feature, complemented by a beautiful view of the nearby fort and castle. Despite some limitations, the restaurant provides good value for money, making it a favorable choice for guests at the hotel.

Rooms

Nestled conveniently across the street from the iconic Castillo San Felipe de Barajas, the GHL San Lazaro Art Hotel receives high praise for its rooms, which are consistently described as spacious, comfortable, and clean. Guests applaud the modern and well-maintained facilities, with rooms often highlighted for their sleek design and generous size. The beds stand out as particularly noteworthy, often characterized as huge and super comfortable, making for a restful stay.

The hotel's rooms frequently feature impressive views, particularly those overlooking the castle, offering a picturesque backdrop that enhances the guest experience. Visitors appreciate the quiet atmosphere, attributing it to rooms that do not face the street, contributing to an undisturbed stay.

Amenities within the rooms are seen as ample and thoughtfully provided, including strong air conditioning, modern TVs, and well-appointed bathrooms. For those seeking a touch of luxury, some rooms come with terraces or balconies, allowing guests to enjoy their surroundings even more.

Overall, guests commend the cleanliness and upkeep of the hotel, paired with the friendly and attentive staff. The combination of stylish, comfortable rooms with an unparalleled location makes GHL San Lazaro Art Hotel a noteworthy choice for travelers.

Beds

At GHL San Lazaro Art Hotel, guests consistently rave about the unparalleled comfort of the beds, which seem to set a gold standard for sleep experiences. The beds are notably huge, often king-sized, offering a luxurious expanse that invites rest and relaxation. Many guests describe them as super comfortable, with some even claiming they are the most comfortable they've ever slept in during their travels across Colombia. The hotel appears to prioritize the quality of its mattresses, using memory foam and excellent bedding to ensure a restful night.

Rooms in the hotel further enhance the sleep experience with spacious layouts that complement the large beds. The setting is often praised for being cozy and modern, with clean and well-maintained spaces. Guests also enjoy the incredible views from their rooms, particularly that of the Castillo San Felipe, adding to the serene ambiance that aids relaxation.

Overall, reviews highlight a combination of comfort and luxury at GHL San Lazaro Art Hotel, confirming that the bedding enhances the hotel’s welcoming atmosphere, encouraging guests to unwind completely.

Cleanliness

GHL San Lazaro Art Hotel has made quite an impression with its impeccable standards of cleanliness and well-maintained spaces, contributing to a comfortable and pleasant stay. The overwhelmingly positive feedback highlights the hotel's pristinely clean rooms and modern facilities, which are consistently well-kept. Guests frequently praise the spacious, immaculately clean rooms that promise comfort and relaxation, with excellent bed linens and bathroom accessories enhancing the experience.

The hotel's staff is not only attentive but extraordinarily friendly and supportive, going out of their way to ensure that all areas of the hotel, from the lobby to the dining room and the rooftop pool, are spotlessly clean and welcoming. Additionally, the modern design and location of the hotel, only a short walk from Cartagena's historical center, offer guests the convenience of proximity to tourist attractions without compromising on tranquility and safety.

Although there are occasional mentions of minor lapses such as delayed room cleaning or a hint of dampness, these are far outweighed by the generally glowing reports. The hospitality and service are often described as exceptional, with staff working diligently to meet guest expectations, further enhancing the overall experience. With its strategic location, cleanliness, and dedicated service, GHL San Lazaro Art Hotel comes highly recommended as an excellent choice for visitors to the area.

Staff

Nestled gracefully in its locale, the GHL San Lazaro Art Hotel stands out not just for its charming ambiance but for its exceptional staff. Guests continually highlight the genuinely fantastic service, emphasizing the team's friendliness, attentiveness, and dedication. The staff consistently provide excellent customer service and are praised for making visitors feel at home. Their warmth and geniality create an atmosphere of hospitality that is both personal and professional.

Special mentions of particular staff members and departments suggest a cohesive effort across the board, from the front desk to the bartenders and housekeeping. In addition to executing their regular duties efficiently, the staff go above and beyond to assist guests, whether it be with local recommendations or language support.

Patrons describe the staff as accommodating, proactive in meeting needs, and remarkably attentive to every detail. English and Spanish language proficiency is noted, ensuring effective communication and outstanding service for international guests. This consistent effort to offer a seamless, friendly experience makes the staff the hotel's most significant asset, truly elevating the stay at GHL San Lazaro Art Hotel to a remarkable level of hospitality.

Wi-Fi

GHL San Lazaro Art Hotel offers a mix of experiences when it comes to WiFi connectivity. Many guests appreciated the strong and fast WiFi, especially those who needed constant communication through various apps. The internet is described as high-speed with some acknowledging it worked very well, particularly in specific areas like restaurants or hallways. However, the inconsistency of WiFi in rooms is frequently noted, with reports of spotty connections and the signal sometimes not reaching well. Some visitors mentioned having to step out into hallways for a stronger connection, and during peak hours, the WiFi struggled to keep up. Despite these challenges, the hotel seems to offer a generally positive digital experience in certain areas, making it suitable for guests who value a strong internet connection for their stay.

Pool

The pool area at GHL San Lazaro Art Hotel offers a truly mesmerizing experience with its captivating views of the San Felipe Castle and the surrounding cityscape of Cartagena. Despite being on the smaller side, the rooftop pool is well-maintained and provides a refreshing retreat from the city's intense heat and humidity. Guests frequently note the incredible view as the pool's standout feature, making it an excellent spot for relaxation and leisure. The terrace area, which houses the pool, adds an inviting ambiance, perfect for winding down after exploring the city. While some visitors mention a desire for extended pool hours and perhaps a bit more shading, the overall sentiment remains positive due to the enchanting vistas and comfort it provides. The attentiveness of the staff and the quality of the dining experience further enhance the poolside experience, making it a cherished amenity of the hotel.

Parking

The GHL San Lazaro Art Hotel offers a highly convenient and secure parking experience for its guests. Visitors appreciate the underground garage, which provides a sense of security for their vehicles. The hotel notably provides free parking, allowing guests to leave their cars at no cost. The presence of a security guard at the hotel entrance further enhances the feeling of safety. Additionally, the hotel staff is attentive to guests' parking needs, offering assistance even before arrival. Overall, the parking service is one of the hotel's standout features, contributing to a comfortable stay.

Family

GHL San Lazaro Art Hotel receives glowing reviews from families, highlighting it as an ideal destination for visitors with children. The hotel's prime location in front of San Felipe Castle offers breathtaking views, especially from the pool, adding to the enjoyable experience. Families appreciate the attentive, friendly, and accommodating staff who are always willing to assist with any needs, making it easier to travel with little ones. The hotel provides safe taxi services and comprehensive tourist information, ensuring a worry-free stay. Rooms are comfortable and accurately described, although some guests noted issues with room assignments. However, the overall atmosphere, combined with the lively neighborhood surroundings, ensures a memorable family vacation, with many guests eager to recommend it to their friends and family.

4 Star

Nestled by the historic Spanish fortress, the GHL San Lazaro Art Hotel is a gem that combines beauty and comfort in a modern setting. Guests are treated to a unique experience that exceeds the typical four-star offering, often likened to five-star service due to its exceptional staff. The team at the hotel is frequently praised for its attentiveness and professionalism, delivering impeccable service that regularly goes above and beyond expectations.

The hotel's location provides a picturesque view, adding to the allure of the stay. Rooms are well-kept, super clean, and comfortable, making guests feel right at home. Despite some noting the breakfast lacks the variety found in larger establishments, it is deemed satisfactory and complemented by delicious dining options throughout the day. The fast Wi-Fi and effective air conditioning contribute to the overall pleasant experience.

While some travelers feel the rating might be misleading, the overwhelming consensus is that the warmth and dedication of the staff make the hotel stand out. This delightful establishment offers a quality stay that leaves guests feeling they have discovered a hidden treasure comparable to the finest establishments, but with an unexpected personal touch.

Business

GHL San Lazaro Art Hotel stands out as a fantastic choice for business travelers, thanks to its exemplary staff and excellent service. The hotel's amenities are highly praised, providing a comfortable and pleasant environment for guests. Check-in and check-out processes are quick and efficient, catering well to the needs of those on tight schedules. Additionally, the concierge service receives high marks, adding to the seamless experience for business guests. While the hotel lacks a dedicated business center, the overall value for a designer hotel remains excellent. For those seeking leisure activities, the hotel also offers highly recommended tours, enhancing the overall stay.

Boutique-Style

Nestled in the vibrant city of Cartagena, GHL San Lazaro Art Hotel stands out as a splendid example of boutique hospitality. Visitors are greeted by a striking ambiance, characterized by modern aesthetics and adorned with unique art and sculptures, rendering the interior an artistic delight. The hotel is lauded as being exceedingly comfortable, offering spacious, clean, and well-furnished rooms, complete with contemporary amenities that assure a pleasant stay. Its strategic location adds to its charm, providing convenient access to the historic Walled Old City and the picturesque Getsemani district, making it an ideal base for exploration.

The warmth and attentiveness of the staff significantly enhance the guest experience, with particular accolades directed towards team members like Juan, who embody the spirit of hospitality. Although the breakfast offerings are mentioned as somewhat limited, with additional charges for eggs, this does not detract from the overall positive feedback guests have regarding their stay. Despite its modest size, GHL San Lazaro Art Hotel delivers an excellent boutique experience that exceeds expectations, capturing the essence of Cartagena through its exemplary service and thoughtfully curated environment.

Romantic

Nestled in a location that boasts breathtaking views of the castle, GHL San Lazaro Art Hotel offers a charming escape perfect for couples seeking a romantic getaway. The hotel's serene ambiance is complemented by the luxurious touch of spacious and immaculately clean rooms, each designed to provide a cozy retreat. The sights are particularly enchanting at night, when the castle is wonderfully illuminated.

The hotel staff is noted for their exceptional service, with super helpful attention from the reception and pool area. Special mention goes to Mr. William, who is always available with a smile and is known for recommending romantic dinners at local gems like Fenix Beach.

Guests have celebrated special occasions with thoughtful surprises like birthday balloons and a bottle of champagne, adding a personal touch to their stay. Beyond the room, the hotel offers delicious breakfasts, enhancing the overall experience.

While the surrounding area might not be ideal after dark, the hotel compensates with lovely views and solid amenities. This combination makes GHL San Lazaro Art Hotel a delightful choice for couples seeking a romantic escape.

Yes, GHL San Lazaro Art Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at GHL San Lazaro Art Hotel.

No, GHL San Lazaro Art Hotel doesn't allow dogs.

Yes, parking facilities are available at GHL San Lazaro Art Hotel.

No, GHL San Lazaro Art Hotel doesn't have a gym.

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