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Hotel Dann Cartagena

Cartagena de Indias , Avenida Las Velas No 1-60, El Laguito (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Dann Cartagena stands out for its prime beachfront location in Laguito, offering direct and easy access to the sea. This peaceful and modern area provides an ideal setting for relaxation and romantic getaways with close proximity to numerous dining options and essential services within walking distance. Guests are treated to stunning views of the beach and city and despite being a short taxi ride from the walled city of Cartagena, the tranquil ambiance makes it an excellent escape.

The breakfast service at Hotel Dann Cartagena generally receives positive reviews for its delicious, varied buffet-style meals and attentive service, although some guests suggest expanding the fruit selection and adding more diversity throughout the week. The overall dining experience is mixed with the restaurant praised for its tasty seafood and generally good food, despite occasional dissatisfaction with menu variety and dish preparation.

Rooms are appreciated for their spaciousness, cleanliness, comfort and especially for the beautiful beach views from balconies. Guests commonly praise the comfort of the beds and the luxurious elements in some suites. Nevertheless, some rooms are described as outdated with problems like damp smells and occasional maintenance issues. The hotel is actively addressing these concerns by remodeling and updating rooms.

Cleanliness at the hotel is top-notch with guests frequently highlighting the immaculate conditions across the property. The diligent housekeeping and maintenance teams ensure a consistently pristine environment, contributing to a comfortable and sanitary stay.

The standout hospitality owes much to the hotel's exceptional staff, who are commended for their friendliness, attentiveness and efficiency. The staff’s dedication to guest satisfaction, coupled with their proficiency in English, enhances the overall experience and leaves a lasting positive impression.

Although the wifi service receives mixed reviews with some guests facing connectivity issues, especially on higher floors, others found it to be satisfactory.

The pool area is another highlight with guests praising its size, cleanliness and proximity to the beach. It provides an enjoyable and relaxing space for families and individuals alike, although occasional maintenance and cleanliness issues were noted.

Guests also value the direct access to a clean and spacious beach, where the serene atmosphere and convenient amenities like chair and umbrella rentals contribute to a pleasant beachside experience. Despite some minor drawbacks such as beach vendors and the perceived lack of safety, the overall beach experience remains favorable.

Families find Hotel Dann Cartagena highly accommodating with spacious family rooms and a family-friendly environment that encourages repeat visits. The comfortable and spacious beds further enhance the stay, although some beds need updating.

In summary, Hotel Dann Cartagena is highly recommended for its excellent location, stunning views, cleanliness, friendly staff and comfortable accommodations, making it an ideal choice for a delightful beachside retreat.
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Categories

Beachfront Hotel

Located in El Laguito, this hotel provides a beachfront setting with modern amenities and comfortable accommodations. It is a popular choice for travelers.

Hotel near The Beach

Located in El Laguito, this hotel offers proximity to the beach. It provides convenient access for guests looking to enjoy the coastal scenery.

Family Friendly Hotel

The hotel provides a comfortable stay with good service, making it suitable for families. It is well-located, allowing easy access to Cartagena's attractions.

Hotel with Swimming Pool

Located in El Laguito, this hotel features a pool with ocean views. It's a great option for travelers looking to combine beach and pool time.

Outdoor Pool

Business Hotel

Dann hotels are known for catering to business travelers, often offering meeting rooms, business centers, and other essential amenities. This hotel likely provides a comfortable and productive environment for business-related stays.

4-Star Hotel

This hotel is known for its excellent service and convenient location near Bocagrande Beach. It offers comfortable rooms and a range of amenities, making it a great choice for both leisure and business travelers.

Hotel with Outdoor Pool

Hotel Dann Cartagena provides an outdoor pool for guests to utilize during their stay, offering a convenient option for swimming and relaxation.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Gym

Room Types

Standard Double Room This 28 squared metres double room overlooks the city and features a king-size bed, a single sofa bed, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and air-conditioning.

Superior Double Room This double room provides a sea view and features a king-size bed, a seating area, a flat-screen TV with satellite channels, a minibar, a safety-deposit box, air-conditioning and free WiFi access.

Junior Suite Featuring views that overlook the city and Cartagena bay, the Junior Suite is configured into 2 spaces, one featuring a king-size bed, and the other featuring 2 single sofa beds. Additionally, the suite features a flat-screen TV with satellite channels, a minibar, a safety-deposit box, air-conditioning and a private balcony (subject to availability).

Standard Suite This Classic Suite is distributed into 3 ambiances, which include a bedroom with a king-size bed, a second bedroom with 2 single beds and a living room, complete with a flat-screen TV with satellite channels, a minibar, a safety-deposit box, air-conditioning and free WiFi access. Each room in this suite features a balcony.

Superior Twin Room This room features a seating area with partial or direct sea views, 2 single beds, a plasma TV and a minibar.

Standard Twin Room This twin room overlooks the city and features 2 single beds, a flat-screen TV with satellite channels, a minibar, a safety-deposit box, air-conditioning and free WiFi access.

Double Superior Room with Street View This 40 squared metres double room features a king-size bed, private bathroom facilities, a seating area, a flat-screen TV with satellite channels, an iPod dock, a minibar, a safety-deposit box, air-conditioning.

About Hotel Dann Cartagena

License: 11177

Guest Reviews

8.6

Very Good

Location

Hotel Dann Cartagena boasts an enviable location in Laguito, right on the beach, offering guests direct and easy access to the sea. Positioned at the southwest tip of the Bocagrande Peninsula, the hotel is in a peaceful and modern area of Cartagena, away from the city's busier parts. It's conveniently close to a variety of restaurants, supermarkets and pharmacies, providing everything one might need within walking distance. Guests appreciate the safety and cleanliness of the area, along with the tranquil ambiance which is ideal for relaxation and romantic getaways.

From their rooms, visitors are treated to stunning views of the beach and the city and can easily reach Playa Hollywood. The proximity to both the beach and local amenities ensures that guests can fully enjoy the coastal experience with convenience and comfort. While it may be a short taxi ride from the bustling walled city of Cartagena, the location offers a serene escape with the beachfront just steps away from the hotel pool area.

Overall, the location of Hotel Dann Cartagena is highly praised for its direct beach access, scenic views and convenient proximity to local attractions and services, making it a great choice for a restful beachside retreat.

Breakfast

Guests at Hotel Dann Cartagena have generally positive impressions of the breakfast offerings. Reviewers frequently highlight the delicious and varied nature of the breakfast, often mentioning the hearty, buffet-style meals with excellent options. Many guests appreciate the inclusion of breakfast with their stay and look forward to it each day. Phrases like "excellent," "very good," and "fantastic" appear repeatedly in descriptions of their morning meals.

Nonetheless, feedback on the variety can be mixed. While several guests praise the wide selection available, others feel there could be more options, especially in terms of fruit and diversity throughout the week. A few reviews note that the offerings can be repetitive and some breakfast experiences were described as uninspired or lacking in variety.

Guests also appreciated the attentive service during breakfast, which adds to the overall positive dining experience. Despite some calls for improvement in variety, the consensus is that Hotel Dann Cartagena offers a satisfying breakfast that caters well to its guests.

Dinner

Hotel Dann Cartagena's dining experience elicits mixed reactions from its guests. On the positive end, many visitors praise the restaurant for its varied and delicious food, describing the dishes as excellent and very tasty. In particular, the seafood is highlighted as a standout option and several guests affirm they loved the meals, underscoring the restaurant’s consistent quality.

However, not all reviews are glowing. Some diners have encountered issues with undercooked food and found that certain dishes did not meet their expectations in terms of quality or freshness. The menu is described by some as needing improvement with criticisms pointing towards a lack of variety and unappealing preparations.

The cost of dining also attracts divided opinions. While some guests appreciate that the meals are not overly expensive compared to local dining options, others perceive the restaurant as pricey. Overall, despite the occasional shortfalls in menu variety and quality, many guests find the food at Hotel Dann Cartagena to be a delightful aspect of their stay.

Rooms

Rooms at Hotel Dann Cartagena offer a mixed experience but generally lean on the positive side. Guests frequently praise the spaciousness, cleanliness and comfort of the rooms with many enjoying beautiful views of the beach and sea from their balconies. The size and comfort of the beds receive high marks and the ample space in the rooms, along with large bathrooms, enhances the overall comfort. Some rooms boast luxurious elements such as a whirlpool in the Metropolitan suite and huge glass walls in the bathroom, adding a touch of elegance to the stay.

However, the hotel does have its drawbacks. Numerous guests mention that the rooms can feel outdated with old furniture and issues like damp smells, faulty bathroom facilities and noisy environments at times. Some rooms require renovation and better maintenance, as evidenced by broken windows and condensation problems on the balconies. Despite these issues, the hotel is actively remodeling and updating the rooms.

The views from the rooms are consistently highlighted as a significant positive aspect with several mentions of incredible ocean and beach views that add to the relaxing atmosphere. Overall, while some aspects of the rooms may need improvement, the general sentiment is that they are comfortable, well-kept and perfectly adequate for a pleasant stay.

Beds

At Hotel Dann Cartagena, guests frequently praise the beds for their comfort and spaciousness. Many reviewers highlight the large and comfortable nature of the beds, some even describing them as XXL or king-sized, ensuring a restful sleep. The comfort of the mattresses is a standout feature with multiple mentions of excellent comfort. Despite these positive comments, a few guests noted issues such as old mattresses, noisy beds and instances where a bed was askew from the wall. Overall, the general consensus is that the beds contribute significantly to a pleasant stay with their super comfortable and accommodating designs.

Cleanliness

Hotel Dann Cartagena stands out for its impeccable cleanliness, a feature that guests consistently appreciate. From the very moment of stepping into the hotel, the pristine conditions are evident. Rooms are not only spacious and beautiful but maintained to the highest standards with regular, daily cleaning. Guests often comment on how the facilities are spotless, including the clean windows and neatly presented areas throughout the property.

The maintenance and housekeeping teams are diligent, ensuring all areas, from rooms to common spaces, are always tidy. The cleaning service receives high praise for its thoroughness and attention to detail. The beachfront also boasts clean facilities, enhancing the overall guest experience.

Even during construction or recovery work, the hotel's commitment to cleanliness remains unwavering. Guests acknowledge the continuous efforts in upkeep and organization, which do not go unnoticed. The exceptional infrastructure paired with meticulous cleanliness ensures a pleasant and comfortable stay. The hotel is not only clean but offers a safe and sanitary environment, reflecting the dedication to providing top-notch service and hospitality.

While a few minor issues were noted, such as stray beer bottles on the beach and breadcrumbs on balconies, these are rare exceptions in an otherwise highly maintained establishment. Overall, the consistently clean, inviting and well-kept environment at Hotel Dann Cartagena leaves a lasting positive impression on its guests.

Staff

Hotel Dann Cartagena is renowned for its outstanding hospitality, largely attributed to its exceptional staff. Reviewers repeatedly commend the hotel's friendly, kind and attentive employees. Guests highlight the remarkable customer service, noting the warm welcome from the moment they arrive until their departure. The staff's politeness and efficiency significantly enhance the stay with particular praise given to the restaurant and reception teams for their excellent and accommodating service. Employees like Mr. Oscar, Carmelo and Jefferson are mentioned for their professionalism and dedication.

The staff's proficiency in English and their constant effort to assist and cater to guests' needs are frequently appreciated. Many visitors note the exceptional service attitude across the board, emphasizing the attention to detail and personalized care provided. Despite some critiques regarding management and maintenance issues, the efforts of the hospitality team to mitigate these concerns with their courtesy and efficiency stand out prominently in the reviews.

The overall impression from the reviews is that the staff at Hotel Dann Cartagena go above and beyond to ensure a pleasant and comfortable experience for their guests, making the hotel a standout choice in Cartagena.

Wi-Fi

The reviews for Hotel Dann Cartagena indicate mixed experiences with the hotel's wifi service. While some guests appreciated the free high-speed wifi and found it good, particularly near the old town, others reported substantial issues. Multiple guests encountered poor wifi connections, particularly on higher floors like floor 9 with comments describing the internet as terrible, spotty and unreliable. Some noted that these problems persisted without resolution during their stay. Overall, while there are pockets of satisfactory service, many guests experienced significant challenges with the hotel's wifi.

Pool

Hotel Dann Cartagena's pool area receives substantial praise from guests who highlight it as one of the property's standout features. Many describe the pool as beautiful, wonderful and spacious with the added benefit of being large and comfortable. It is frequently cleaned and maintained, ensuring it is generally very clean and inviting.

Guests appreciate the pool's proximity to the beach, offering direct access which enhances their overall stay. The availability of towels for both the beach and pool area is a convenient amenity. Families find the pool environment to be friendly and enjoyable, contributing to a pleasant and relaxing atmosphere.

The pool’s temperature is described as perfect, even on cooler nights. The pool area is expansive, offering different areas for swimming and relaxation with plenty of space to sit or lie down. The hotel's management ensures the pool is monitored regularly, adding an extra layer of safety for guests.

However, there are some areas for improvement noted by guests. There are mentions of paint dripping into the pool water and the need for more shaded areas around the pool. Periodic maintenance work sometimes renders the pool unavailable, which affects the guest experience. A few reviews mention that by the end of the day, the pool is not as clean as it ought to be.

Conclusively, the pool at Hotel Dann Cartagena is a highlight for many visitors, offering excellent facilities and a generally positive experience, despite a few occasional maintenance and cleanliness issues.

Beach

Hotel Dann Cartagena boasts a prime location with direct access to a clean and spacious beach, allowing guests to enjoy picturesque views and the sound of the waves just steps away from the hotel. Many reviews highlight the convenience of having the beach right on the hotel's doorstep, which makes it an excellent spot for relaxation, especially given its proximity to both the sea and the hotel’s pool area. This connection with the sea enhances the overall experience for visitors looking for a serene getaway.

The beach itself is described as nice and not as crowded as nearby Bocagrande, offering a more private atmosphere despite being a public beach. Chairs and umbrellas are available for rent, adding to the convenience for guests who wish to lounge comfortably by the shore. The beach service is noted positively, along with the beach's cleanliness which is maintained to a good standard.

However, some reviews mention minor drawbacks such as beach vendors and security measures that might feel exaggerated to some guests. Additionally, a few found the beach to be small or not as safe as expected with some criticism regarding misleading claims about the private beach status. Despite these points, the overall sentiment remains favorable with many visitors appreciating the superb access to both the beach and the dock.

In summary, Hotel Dann Cartagena offers a pleasant beach experience with its excellent location and direct beach access, providing guests with a great setting to unwind and enjoy the coastal beauty.

Family

Hotel Dann Cartagena is consistently praised as a superb destination for family vacations. Families appreciate the family-friendly atmosphere and the availability of spacious family rooms, making it an ideal setting for a family getaway. Reviews highlight that the hotel offers a perfect environment for families to enjoy time together with convenient amenities such as poolside facilities and easy access to the beach, allowing for seamless transitions between activities. Guests feel at ease when traveling with children, valuing the peace of mind provided by the hotel’s thoughtful setup. Many families return annually, sometimes bringing friends along, underlining the hotel’s suitability for group vacations. Whether it's a yearly tradition or a first-time visit, families highly recommend Hotel Dann Cartagena for its accommodating and enjoyable atmosphere.

4 Star

Hotel Dann Cartagena is characterized as a very good hotel, offering comfort with modern style and a great location. Its facilities cater to various tastes and are generally well-regarded, aligning with the expectations for a four-star establishment. While the comfort and quality of the facilities are mentioned positively, there are occasional remarks that suggest some aspects, such as accessibility, may not fully meet the standards typically expected of a four-star hotel. Nonetheless, it is generally considered to be a nice and super comfortable hotel, fitting within the upper category of accommodations.

Outdoor Pool

Hotel Dann Cartagena's outdoor pool consistently impresses guests with its beauty and comfort. Many commend its cleanliness and overall appeal, describing it as large, wonderful and well-taken care of. Set on a platform, the pool provides a distinct experience. However, a few guests note that it can become less clean by the end of the day. Despite some mentions of its small size and occasional dissatisfaction, the majority of the feedback highlights the pool as a key feature that enhances the stay at the hotel.

Beachfront

Hotel Dann Cartagena offers an unparalleled beachfront experience, characterized by its prime location directly on the seafront. Guests highlight the convenience of the hotel's direct access to a nice, clean and spacious beach, making it a standout choice in Cartagena. The proximity to the ocean provides guests with good ocean views and enhances their overall stay. The beach service is another commendable feature, ensuring that visitors can fully enjoy their time at the foot of the beach. Additionally, the combination of direct beach access and a well-maintained beach area sets this hotel apart as the only one in the city offering such a privileged beachfront location.

Yes, Hotel Dann Cartagena has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Dann Cartagena.

No, Hotel Dann Cartagena doesn't allow dogs.

No, parking facilities aren't available at Hotel Dann Cartagena.

Yes, Hotel Dann Cartagena has a gym.

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