B&B HOTEL Cartagena Cartagonova
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Summary of reviewsB&B HOTEL Cartagena Cartagonova is highly regarded for its exceptional location in the heart of historic Cartagena, making it a prime choice for tourists wanting easy access to the city's main shopping streets, pedestrian zones and cultural attractions. Its proximity to restaurants, bars and cafes further enhances the convenience and enjoyment for guests, establishing the hotel as an ideal base for exploration.
Guests frequently commend the spacious and clean rooms, which feature modern decor, ample natural light and large, comfortable beds. The bathrooms, often highlighted for their size and cleanliness, add to the positive experience. The hotel caters well to families, providing large rooms with multiple beds and essential amenities, making it a comfortable choice for groups.
The staff at the hotel consistently receive high praise for their friendliness and professionalism. Reviews often highlight the exceptional service provided by the reception and cleaning teams, noting their attentiveness and willingness to assist with any inquiries or requests. This level of service contributes to a welcoming atmosphere throughout the hotel.
Breakfast at the hotel is generally seen as good value, offering a varied and fulfilling start to the day. Guests appreciate the extensive offerings, cleanliness of the dining area and the availability of free coffee and infusions 24/7. However, there were suggestions for improvement, such as offering more diverse fruit options and including hot dishes for a four-star experience.
While the hotel excels in many areas, there are some minor critiques. Noise issues, particularly from nearby nightlife and occasional renovation work, were mentioned by some guests. Additionally, the parking situation presents challenges due to the small size of the hotel garage and the costs associated with nearby public parking.
Overall, B&B HOTEL Cartagena Cartagonova delivers a stellar combination of prime location, good value for money and quality service, making it a top recommendation for anyone looking to experience Cartagena. Despite some areas needing improvement, the hotel's strengths in location, room comfort, cleanliness and staff service significantly enhance its appeal.
Categories
Guests frequently commend the spacious and clean rooms, which feature modern decor, ample natural light and large, comfortable beds. The bathrooms, often highlighted for their size and cleanliness, add to the positive experience. The hotel caters well to families, providing large rooms with multiple beds and essential amenities, making it a comfortable choice for groups.
The staff at the hotel consistently receive high praise for their friendliness and professionalism. Reviews often highlight the exceptional service provided by the reception and cleaning teams, noting their attentiveness and willingness to assist with any inquiries or requests. This level of service contributes to a welcoming atmosphere throughout the hotel.
Breakfast at the hotel is generally seen as good value, offering a varied and fulfilling start to the day. Guests appreciate the extensive offerings, cleanliness of the dining area and the availability of free coffee and infusions 24/7. However, there were suggestions for improvement, such as offering more diverse fruit options and including hot dishes for a four-star experience.
While the hotel excels in many areas, there are some minor critiques. Noise issues, particularly from nearby nightlife and occasional renovation work, were mentioned by some guests. Additionally, the parking situation presents challenges due to the small size of the hotel garage and the costs associated with nearby public parking.
Overall, B&B HOTEL Cartagena Cartagonova delivers a stellar combination of prime location, good value for money and quality service, making it a top recommendation for anyone looking to experience Cartagena. Despite some areas needing improvement, the hotel's strengths in location, room comfort, cleanliness and staff service significantly enhance its appeal.
Family Friendly Hotel
This hotel is a popular choice and may offer family-friendly amenities and services. It provides a comfortable stay for families visiting Cartagena.
Dog Friendly Hotel
This hotel is dog-friendly. It is a convenient choice for travelers with pets. Specific amenities for pets, such as dedicated play areas or specialized services, are not detailed.
Hotel near Nightlife Spots
Situated in Cartagena, this hotel offers easy access to the city's nightlife. Its location on Marcos Redondo places it near various bars and entertainment options.
Hotel with Parking
B&B HOTEL Cartagena Cartagonova offers private parking on site, giving guests a secure and straightforward parking solution. The on-site availability is a key benefit for travelers.
Cheap Hotel
This hotel is a popular choice for budget-conscious travelers, with a good rating and positive reviews. It offers essential amenities and is conveniently located.
Accessible Hotel
This hotel is an affordable accommodation accessible for people with reduced mobility. It has wheelchair-accessible facilities and lift access. The hotel offers wheelchair-accessible facilities and has a lift.
3-Star Hotel
This hotel is known for being an affordable option with comfortable accommodations. It provides essential amenities and a convenient location, making it a reliable choice for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
About B&B HOTEL Cartagena Cartagonova
License: H.MU.236
Guest Reviews
Location
The centrality of the hotel also makes it incredibly accessible, providing easy parking options and straightforward routes for loading and unloading luggage. The location is particularly advantageous for those visiting on foot, as most sites of interest are within walking distance. This strategic positioning makes it an ideal base for tourists aiming to see as much as possible in a short time, providing a practical and comfortable stay amidst the bustling city center.
Besides its prime location, guests also commend the hotel for its spacious and clean rooms, friendly and helpful staff and overall comfort. The combination of a stellar location, good value for money and quality service makes B&B HOTEL Cartagena Cartagonova a top recommendation for anyone looking to experience all that Cartagena has to offer.
Breakfast
Several reviews point out the cleanliness and organization of the breakfast area and the responsive staff who promptly clear tables. Some guests also appreciated the availability of free coffee and infusions 24/7. However, despite these positives, there are consistent mentions of the breakfast being somewhat repetitive and lacking in variety, particularly for a four-star hotel.
Critics often mention the need for more fresh and diverse fruit options, better quality of some products (such as coffee and juice) and the inclusion of hot dishes like scrambled eggs and bacon. The quality of some items like ham, cheese and yogurt was found lacking by several guests and some found the breakfast room cold and uncomfortable.
A significant number of guests felt the breakfast options were basic and not up to the expectations for a four-star establishment. Others suggested improvements such as offering more warm dishes, better tea and herbal tea selections and ensuring better overall quality of food.
Overall, while the breakfast at B&B HOTEL Cartagena Cartagonova is generally seen as good value and quite adequate by many, it has areas that could benefit from enhancements to meet the higher expectations often associated with a four-star hotel experience.
Rooms
The hotel seems to cater well to families, given the availability of large rooms with multiple beds and rooms well-equipped with necessary facilities such as air conditioning, mini-fridges and desks. The presence of amenities like clean towels, comfortable bedding and sufficient lighting has been a consistent positive note.
However, not all feedback is glowing. Some guests reported noise issues, either from nearby renovation works or from being close to the elevator. A few mentioned problems with soundproofing and that some rooms felt a bit dated or in need of minor maintenance, such as better window insulation and more modern furnishings. Despite these issues, the overall sentiment remains positive, underlining the hotel's good value for money and excellent location, which make it a favored choice for both short and long stays.
Beds
Cleanliness
Staff
Many guests emphasize the courteous and helpful demeanor of the entire team, contributing to a pleasant and welcoming atmosphere throughout the hotel. The check-in process is often described as efficient and swift, further enhancing the overall guest experience.
Moreover, the staff's treatment is characterized as brilliant, fantastic and unbeatable with several reviews describing them as the best they have encountered. This consistent level of high-quality service significantly enhances the appeal of the hotel, making it a favorable choice for travelers seeking attentive and friendly hospitality in Cartagena.
Wi-Fi
Parking
For those unable to find a spot within the hotel, there are public parking options close by. While some noted that these nearby lots are secure, others found them to be a bit pricey or difficult to navigate, especially when crowded. Guests appreciated the hotel’s effort to provide discounts for nearby parking facilities, though some faced issues, such as the discount card not working.
However, several guests experienced difficulties, including full hotel garages, high costs and distant parking locations. The parking spaces are reportedly narrow and difficult to access and larger vehicles like SUVs might need to park in external facilities further away. Despite this, there are modestly convenient options like parking within a five-minute walk or finding free spots in the blue zone during weekends or overnight stays.
In summary, while parking at B&B HOTEL Cartagena Cartagonova is available and comes with hotel-discounted rates, guests should be prepared for potential challenges related to space, vehicle size and occasional full capacity.
Family
The hotel stands out as family-friendly with many visitors finding it perfect for groups of four. Positive remarks are given for the family rooms, which offer plenty of space and even adjoining options for larger families. The convenience of 24-hour availability of coffee and tea in the rooms adds an extra touch of comfort.
Location-wise, the hotel appears to be excellently positioned for those visiting nearby family, contributing to a stress-free stay. Additionally, the hotel’s policy of welcoming dogs means that even the furry family members can join in on the vacation.
Although there are a few mentions of noise issues and some critiques about the lack of specific family facilities, the overall sentiment remains positive. The recommendation for families is bolstered by a welcoming reception staff and a general atmosphere that caters well to family needs.
Nightlife
However, the hotel's proximity to nightlife also comes with its share of noise. Guests have frequently mentioned the significant noise pollution from nearby bars, especially on lower streets and on Saturdays. The sounds of people having fun, bar terraces and street hustle continue late into the night, sometimes until 3am. For rooms facing the hotel entrance or situated near the bar downstairs, the noise can be particularly disruptive with many noting that a good night's sleep can be difficult to achieve.
While it's perfect for those looking to experience the city's nightlife, those sensitive to noise might want to consider this aspect before choosing the hotel.
4 Star
However, the majority of feedback indicates that the hotel does not meet the expected standards of a four-star establishment. Many reviews pointed out that the facilities and services are quite basic with numerous mentions of a lack of typical four-star amenities such as a sufficient number of pillows and blankets, glassware in rooms and hot food options at breakfast. Cleanliness and overall room quality were also areas of concern with several guests mentioning poorly maintained decor and noise from rooms facing the entrance.
Additionally, there were criticisms about inadequate signage and limited breakfast offerings compared to other four-star hotels. Many guests felt that the hotel’s current rating is misleading, suggesting it would be more accurately described as a three-star or even two-star accommodation. Overall, while some aspects of the service were well-received, the general consensus is that B&B HOTEL Cartagena Cartagonova needs significant improvements to align with its advertised four-star status.
Accessible
However, some guests did mention that the hotel is not completely friendly for accessibility issues and that the elevator is quite small. The shower screen also poses a minor inconvenience as it tends to splash water. Despite these points, there do not appear to be significant accessibility issues following the standard. For guests driving to the hotel, it was suggested that parking should be complimentary. Overall, B&B HOTEL Cartagena Cartagonova offers a comfortable and accessible stay with a few areas where improvements could enhance guest satisfaction even further.
Dog Friendly
However, there are some areas for improvement. While the hotel charges a supplement of approximately €12 for pets, this fee is considered high by some guests and was not always clearly specified in the booking details. Additionally, there is a charge for dogs, but some guests felt that there were no special amenities provided for their pets.
On a positive note, guests appreciated the decent breakfast offered at the hotel, adding to the overall pleasant experience. Despite a few minor concerns, the hotel's strong emphasis on being pet-friendly has made it a favored spot for guests traveling with their furry companions.
No, B&B HOTEL Cartagena Cartagonova doesn't have any pool.
No, a spa isn't available at B&B HOTEL Cartagena Cartagonova.
Yes, B&B HOTEL Cartagena Cartagonova welcomes dogs.
Yes, parking facilities are available at B&B HOTEL Cartagena Cartagonova.
No, B&B HOTEL Cartagena Cartagonova doesn't have a gym.
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