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Summary of reviewsCascais City & Beach Hotel stands out for its exceptional location in the heart of Cascais, providing guests with easy access to pristine beaches, the bustling town center and a variety of restaurants, shops and attractions. Despite its central position, the hotel offers a peaceful stay in a quiet setting. Travelers appreciate the convenience of nearby public transportation, making day trips to Lisbon and local exploration hassle-free.
The hotel receives high marks for its modern, clean and comfortable rooms. Guests commend the spaciousness, modern design and functional amenities like coffee-making facilities. The soundproofing ensures restful nights and daily cleaning services maintain impeccable room conditions. The commitment to cleanliness extends throughout the property, contributing to a fresh and pleasant environment.
Guests frequently praise the friendly, welcoming and helpful staff, who enhance the overall experience with their professionalism and readiness to assist. Specific employees receive special mentions for their exceptional service, adding a personal touch to the hospitality.
Breakfast at the hotel has mixed reviews. While many appreciate the variety of choices and fresh options, others suggest a need for more variety and better quality control. Nevertheless, the breakfast service is generally seen as generous and pleasant by a majority of guests.
The beds are noted for their comfort with quality mattresses and bedding contributing to a good sleeping experience. Though some guests mentioned minor issues with pillows and mattress protectors, the overall feedback remains positive.
The hotel's WiFi service is reliable and strong, meeting the needs of both business and leisure travelers. Additionally, the property's accessible features, such as rooms with adapted bathrooms and accommodating staff, make it a practical choice for all guests.
Families find the hotel suitable with spacious family rooms, kid-friendly facilities and a welcoming atmosphere. This family-oriented approach, coupled with the hotel's excellent value, positions it as a top choice for family vacations.
As a three-star establishment, Cascais City & Beach Hotel often exceeds expectations. While some minor drawbacks like a narrow parking garage and occasional maintenance issues are noted, the overall sentiment reflects a high level of satisfaction with the value, service and amenities provided. In summary, Cascais City & Beach Hotel offers a blend of comfort, convenience and commendable service, making it a favored choice for visitors to Cascais. Show more
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Hotel near Golf Courses
This hotel in Cascais offers reasonable access to the Estoril Golf Club and the Oitavos Dunes Golf Course, making it a practical choice for golfers wanting to explore local courses.
Hotel near The Beach
Cascais City & Beach Hotel is located near the beach in Cascais. It offers the convenience of city access with beach proximity.
Family Friendly Hotel
This hotel is a popular choice for families and is known for its convenient location. It offers comfortable accommodations and is well-regarded for its overall value.
Business Hotel
This hotel may offer suitable business amenities for business travelers. It provides a comfortable setting for meetings and work-related activities.
Accessible Hotel
This hotel likely offers accessible rooms and facilities, including ramps or elevators for wheelchair access. Its location may provide accessible routes to the beach and city center.
3-Star Hotel
This hotel is ideally located near Praia da Conceicao, placing it within a 5-minute walk to the beach. It receives very good reviews, indicating it provides a reliable and comfortable stay. The hotel's proximity to the beach and positive feedback make it a strong choice for value.
Hotel Taking Steps Towards Sustainability
Room Types
Double Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 1 bed.
Small Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 1 bed.
Deluxe Double RoomThis double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Deluxe Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 2 beds.
Classic Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 3 beds.
About Cascais City & Beach Hotel
License: 84
Guest Reviews
8.5
Very Good
Location
The Cascais City & Beach Hotel is lauded for its exceptional location, placing guests in the heart of Cascais. Its central position is a strong point, as it lies close to the beach, train station and an array of restaurants and shops. The proximity to key attractions makes it a convenient base for exploring the city and even day trips to Lisbon.
Guests appreciate the quiet setting despite being in a bustling area, offering a peaceful stay while being steps away from the action. The hotel's surroundings include pristine beaches, marinas, promenades and historical sites, all within short walking distances. The central location also means easy access to public transportation, making it ideal for both leisure and business travelers.
The hotel itself is noted for its modern, clean and comfortable rooms with staff garnering praise for their friendliness and helpfulness. The strategic and superbly convenient location is repeatedly emphasized in reviews with many guests highlighting the unbeatable ease of reaching shops, bars, cafes and other amenities. This blend of convenience, comfort and proximity makes the Cascais City & Beach Hotel a favored choice for visitors looking to immerse themselves in the charm and beauty of Cascais.
Breakfast
Cascais City & Beach Hotel offers a breakfast experience that has garnered mixed feedback from guests. On the positive side, many reviews highlight the breakfast as good, very good or even excellent, noting a variety of choices including tasty items, fresh breads and enjoyable hot food options like eggs and cheese. The breakfast buffet is described as extensive, constantly replenished and offering something for everyone with particular appreciation for the inclusion of soy milk and alternative options.
However, several guests found the breakfast to be lacking in variety and freshness with repetitive selections leading to a mundane experience over longer stays. The quality of some items, such as coffee, juice and pre-packaged products, received criticism. Some guests mentioned the absence of pastries like croissants and a limited selection of fruits and vegetables, which detracted from their enjoyment. Despite being substantial and varied for some, others found breakfast to be basic, mediocre or even insufficient for the hotel’s standard.
Breakfast service quality varied as well with some reviewers finding the breakfast room cold and unwelcoming and noting issues like non-functional coffee machines, scarce replenishment and a lack of cleanliness in the dining area.
Overall, while many guests appreciated the breakfast at Cascais City & Beach Hotel, citing its generosity and pleasant dining experience, others felt it could benefit from greater variety and better quality control to match the overall potential of the hotel.
Rooms
At the 'Cascais City & Beach Hotel,' guests consistently find the rooms to be a highlight of their stays. Numerous reviewers commend the rooms for their cleanliness, comfort and modern aesthetics. Many noted the spaciousness of both the rooms and bathrooms with some enjoying additional features like balconies with pleasant views, albeit some views being less impressive. The rooms are described as cozy, beautifully decorated and equipped with comfortable beds, large bathrooms and functional amenities such as coffee making facilities.
Guests appreciated the soundproofing, ensuring quiet and restful nights despite the hotel’s central location. The modern design and new, well-maintained furniture contribute to the overall positive experience. Daily cleaning services are regularly noted, although a few reviewers mentioned minor issues with cleanliness upon arrival. Despite some discrepancies in room size and storage space, the overall sentiment is one of satisfaction with the room quality, enhanced by thoughtful details like large, fresh towels and spacious showers.
In summary, the 'Cascais City & Beach Hotel' receives high marks for providing clean, comfortable and stylish accommodations, making it a reliable choice for travelers seeking a blend of modern design and convenience.
Beds
At Cascais City & Beach Hotel, guests frequently comment on the comfort of the beds. Many reviewers agree that the beds are very comfortable with several describing them as superb or excellent. The mattresses and bedding are often highlighted for their quality and the rooms generally provide a good sleeping experience. Guests appreciate the cleanliness and modernity of the rooms, which complement the comfortable sleeping arrangements.
While the majority praise the comfort, a few have noted that the pillows aren't as comfortable and that plastic mattress protectors can detract from the overall experience. Some guests found the double beds slightly small or firm, though these remarks were less common.
Noteworthy positive points include the spaciousness of some rooms and the size of the beds, which were often described as large or even massive. Overall, the beds at Cascais City & Beach Hotel receive high marks for their comfort, contributing to a pleasant and restful stay for most visitors.
Cleanliness
Cascais City & Beach Hotel has received overwhelmingly positive reviews for its cleanliness, as noted by numerous guests. The hotel overall is described as very clean with modern rooms that are frequently maintained and spotless. Guests particularly appreciated the consistent and thorough cleaning performed daily, ensuring immaculate conditions in both rooms and common areas.
The bathrooms, in general, are clean, though some guests reported issues like mold and minor maintenance needs. However, the majority praised the hotel's commitment to hygiene with clean towels and well-kept facilities contributing to the overall high standards of cleanliness.
Despite a few remarks about dirty carpets and occasional cleanliness lapses in specific rooms or areas, the hotel's fresh and tidy environment is commended. The combination of modern decor, pleasant scents and consistent housekeeping elevates the guest experience.
Overall, the hotel's impeccable cleanliness, comfortable rooms and well-maintained facilities make it a highly recommended choice for a stay in Cascais.
Staff
The Cascais City & Beach Hotel consistently garners praise for its exemplary staff. Guests frequently commend the friendly and helpful nature of the reception team, noting their capability, availability and proficiency in English. The overall quality of service is described as excellent with particular appreciation for the staff's attentiveness and welcoming demeanor. Several specific employees, such as Paul, Felip and Daniel, receive special mentions for their exceptional assistance and courteous interactions.
The hotel's employees are characterized as kind, professional and efficient. They often go above and beyond to meet guests' needs, ensuring a pleasant and accommodating stay. The hospitality extends to the cleaning and breakfast staff, who are noted for their friendliness and cheerfulness.
Despite a few isolated criticisms regarding the management and occasional unfriendliness of some staff members, the overwhelming sentiment is positive. Guests frequently highlight the staff's supportive nature and readiness to assist, creating a warm and inviting atmosphere throughout their stay. This high level of service significantly enhances the overall experience at Cascais City & Beach Hotel.
Wi-Fi
The Cascais City & Beach Hotel generally garners positive feedback when it comes to its WiFi services, which is a notable advantage for many travelers. Guests frequently highlight the free and accessible WiFi provided in the lobby, emphasizing its reliability and strong signal. The WiFi available in guest rooms also receives commendations for being fast, reliable and capable of handling high-speed activities like video conference calls securely. Although some reviews mention occasional issues such as weak signals in certain areas or WiFi not working for some guests, overall, the hotel is praised for having efficient and solid internet connectivity, making it a suitable choice for both business and leisure travelers who need dependable access.
Beach
Nestled in a prime location, Cascais City & Beach Hotel offers guests unparalleled proximity to some of the most beautiful beaches in Cascais. Just steps away from the renowned Praia de Raina, this hotel guarantees quick access to a variety of sandy shores, all within a short walking distance. The convenience of being mere minutes from the beach makes it an ideal spot for sun-seekers and those eager to explore the vibrant coastal life.
The central location of the hotel not only includes proximity to the beach but also to the lively town center, bustling café culture and a variety of restaurants and shops. Guests appreciate the easy access to the train station, making both local exploration and longer trips readily available.
For added convenience, the hotel provides beach towels and umbrellas. Whether planning a serene day lounging by the sea or a dynamic tour of the surrounding attractions, Cascais City & Beach Hotel stands out as a fantastic base that combines comfort with immediate beach access.
Family
The Cascais City & Beach Hotel is an excellent choice for families looking to enjoy a vacation. The hotel offers spacious family rooms and kid-friendly facilities, making it perfect for a family getaway. Guests have noted the family atmosphere and the dining experience at the Nova Estrela restaurant, which also caters well to families. Parents traveling with young children found comfort in the hotel's safe and welcoming environment and the breakfast options were a hit with kids. Overall, the hotel proves to be a great option for family stays with amenities that cater specifically to the needs of families.
3 Star
Cascais City & Beach Hotel has garnered considerable praise for its exceptional value and service as a three-star establishment. Many guests highlighted its modern design and cleanliness, emphasizing the friendly, family-oriented staff that enhances the overall experience. While some reviews mentioned small rooms and a need for fresh paint, these factors did not overshadow the predominantly positive feedback.
The hotel's convenient location and reasonable pricing make it particularly appealing to travelers. Guests have often commented on its spacious rooms and modern amenities, suggesting that, despite being categorized as a three-star hotel, it often feels like a four-star experience. The breakfast offerings, though varied and equipped with a coffee machine, received mixed reviews with some suggesting more fresh options could improve it further.
While the building is new and well-maintained, the absence of room service and a pool were noted as limitations. Nonetheless, the hotel stands out for meeting and sometimes surpassing three-star standards, delivering what some described as five-star service at a three-star price. Overall, the hotel is lauded for its great value, perfect location and high level of cleanliness, making it one of the best three-star options in Cascais.
Accessible
Cascais City & Beach Hotel boasts a central location in Cascais, making it an excellent choice for those looking to explore the beach and nearby restaurants. The hotel is well-situated with easy access to the city center and surrounding areas. Guests have praised the good accessibility throughout the property, including options for accessible parking at an additional cost and specific rooms designed for disabled people. The accessible rooms feature bathrooms equipped with showers adapted for people with disabilities. The staff have received recognition for being very accommodating and providing a warm welcome to all guests. While the hotel does offer parking, it is worth noting that the garage is narrow and there is a fee of 15 euros. Parking is a few minutes' walk from the hotel, but the location can be somewhat hard to find using city maps. Despite these minor inconveniences, the overall accessibility and central location make it a favorable option for travelers.
No, Cascais City & Beach Hotel doesn't have any pool.
No, a spa isn't available at Cascais City & Beach Hotel.
No, Cascais City & Beach Hotel doesn't allow dogs.
No, parking facilities aren't available at Cascais City & Beach Hotel.
No, Cascais City & Beach Hotel doesn't have a gym.