Holiday Inn Express Milan-Malpensa Airport by IHG
Case Nuove
45.63987200,
8.71216400
,
Via Francesco De Pinedo Angolo Via Giovanni Oldrini
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Summary of reviewsThe Holiday Inn Express Milan-Malpensa Airport by IHG, is highly regarded for its strategic location near Malpensa Airport, providing ease and convenience for travelers. The hotel's proximity to both Terminal 1 and Terminal 2, coupled with a complimentary shuttle service, makes it an ideal choice for those with early morning flights or late-night arrivals. Despite being close to the airport, guests enjoy a quiet environment conducive to rest.
Guests generally have positive experiences at the hotel, praising the clean and spacious rooms. The accommodations are noted for their quietness and comfort with amenities such as air conditioning, modern bathrooms and comfortable beds ensuring a restful stay. The hotel maintains a reputation for cleanliness, which is highly appreciated by travelers.
The breakfast service receives favorable remarks, particularly for its early availability starting at 5:00 am. The variety in the breakfast buffet, including vegan and gluten-free options, is a strong point. While some improvements could be made in terms of warm dishes and presentation, the overall convenience and range of options satisfy most guests. Dinner experiences are more mixed with some guests enjoying the food and atmosphere, while others cite limited menu choices and occasional long wait times.
Staff interactions are a standout highlight with numerous reviews commending the friendly and helpful personnel. The staff’s professionalism, efficiency and multilingual abilities contribute positively to the overall guest experience.
Wi-Fi services at the hotel are generally reliable and fast, though a few guests faced connectivity issues. Ample free parking and convenient EV charging stations add to the utility for those traveling by car.
Families find the hotel accommodating with family-friendly amenities and connecting rooms enhancing their stay. Comfortable beds are another frequently mentioned positive aspect, contributing to a pleasant night’s rest.
Overall, the Holiday Inn Express Milan-Malpensa Airport stands out as a practical and reliable choice for travelers, offering clean and comfortable accommodations, friendly service and convenient amenities near the airport, all within the expectations of a three-star hotel.
Categories
Guests generally have positive experiences at the hotel, praising the clean and spacious rooms. The accommodations are noted for their quietness and comfort with amenities such as air conditioning, modern bathrooms and comfortable beds ensuring a restful stay. The hotel maintains a reputation for cleanliness, which is highly appreciated by travelers.
The breakfast service receives favorable remarks, particularly for its early availability starting at 5:00 am. The variety in the breakfast buffet, including vegan and gluten-free options, is a strong point. While some improvements could be made in terms of warm dishes and presentation, the overall convenience and range of options satisfy most guests. Dinner experiences are more mixed with some guests enjoying the food and atmosphere, while others cite limited menu choices and occasional long wait times.
Staff interactions are a standout highlight with numerous reviews commending the friendly and helpful personnel. The staff’s professionalism, efficiency and multilingual abilities contribute positively to the overall guest experience.
Wi-Fi services at the hotel are generally reliable and fast, though a few guests faced connectivity issues. Ample free parking and convenient EV charging stations add to the utility for those traveling by car.
Families find the hotel accommodating with family-friendly amenities and connecting rooms enhancing their stay. Comfortable beds are another frequently mentioned positive aspect, contributing to a pleasant night’s rest.
Overall, the Holiday Inn Express Milan-Malpensa Airport stands out as a practical and reliable choice for travelers, offering clean and comfortable accommodations, friendly service and convenient amenities near the airport, all within the expectations of a three-star hotel.
Business Hotel
As part of the Holiday Inn Express brand, this hotel likely offers essential business amenities and services. Its proximity to Milan Malpensa Airport makes it convenient for business travelers.
Accessible Hotel
The entire unit of this hotel is wheelchair accessible and features increased accessibility. Specific amenities include roll-in showers, raised toilets, and shower chairs. Accessible by elevator, the hotel also provides lowered sinks and marked disabled parking spaces.
Hotel with EV Charging Stations
This hotel offers convenient EV charging options, making it a suitable choice for guests with electric vehicles. The property features multiple electric car charging stations on its premises, providing a valuable amenity for travelers driving EVs.
3-Star Hotel
This hotel is located close to the airport and offers a 24/7 free shuttle service. It is a convenient option for travelers needing quick access to the airport.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
About Holiday Inn Express Milan-Malpensa Airport by IHG
License: 012123-ALB-00008, IT012123A1IBP8IH4E
Guest Reviews
Location
The hotel's location is particularly suited for those catching early morning flights or arriving late at night. Travelers appreciate being able to reach the airport swiftly without the need for taxis, citing the hotel's proximity as a primary reason for their stay. Additionally, for guests needing to return rental cars, the hotel's closeness to the airport's car drop-off points adds an extra layer of convenience.
Despite being near the airport, guests report a quiet environment, ensuring a restful stay. The easy access to the airport shuttle bus stop, located within walking distance, further amplifies the hotel's appeal. Overall, the Holiday Inn Express Milan-Malpensa Airport stands out as an excellent option for layovers, quick overnights or as a base close to the airport for seamless travel logistics.
Breakfast
Guests described the breakfast as having a wide range of options, including plant-based milk for vegan guests, gluten-free products and a good mix of Italian and American staples. Fresh pastries, fresh coffee and a selection of both hot and cold dishes were highlighted as notable. The buffet style allowed for plenty of choices, making it possible to satisfy different tastes and dietary preferences.
On the flip side, a few guests mentioned areas for improvement, such as the need for greater variety, especially in warm dishes and healthy options like vegetables. Some found the breakfast to be basic or standard, while others felt it could be better in terms of quality and presentation. Issues like undercooked scrambled eggs and a lack of fresh items were pointed out sporadically.
Overall, the breakfast at the Holiday Inn Express Milan-Malpensa Airport was seen as a strong point of the stay, offering a convenient and tasty start to the day with long service hours accommodating early departures.
Dinner
Guests appreciated the convenience of having a restaurant on-site, especially those who enjoyed their evening meals and mentioned the courteous staff and the good service. The pizza and beer received particular praise from specific diners and there were mentions of excellent veal scallopine and grilled chicken breast.
However, not all feedback was favorable. Some guests found the menu to be limited and the food quality inconsistent with comments about poor value for money, lackluster pizza and even some meals being considered inedible. The dining area was sometimes noted to be overly large and lacking in ambiance. There were also complaints regarding the long wait times and the restaurant needing more staff during dinner service.
For those who prefer alternatives, the nearby restaurant Samarcanda came highly recommended by several guests. Overall, while the dining experience at the hotel has its high points, some improvements could enhance consistency and value.
Rooms
Despite being near the airport, the rooms are remarkably quiet, ensuring a restful stay. The rooms are also equipped with essential amenities like air conditioning, which, when functioning properly, provides a pleasant environment. Some rooms have modern decor, providing a cozy and welcoming atmosphere. Beds are frequently noted as very comfortable, contributing to a restful night's sleep.
While some reviews mention minor issues, such as rooms being occasionally warm or needing better lighting, the general consensus is that the rooms meet the needs of travelers, offering excellent value for money. The few negative comments, like small room sizes and occasional maintenance issues, do not overshadow the overall positive experience guests report. The rooms are well-suited for travelers looking for clean, comfortable and functional accommodation close to Milan-Malpensa Airport.
Beds
Cleanliness
While the rooms are clean and practical, some reviews note minor issues such as occasional dust or dated areas. Despite these occasional concerns, the hotel maintains a reputation for being clean and well-organized with spacious rooms that include all necessary amenities.
Guests also highlight the hotel's convenient location near Malpensa Airport, adding to the overall positive experience. The combination of cleanliness, comfort and proximity to the airport makes this hotel a favored option for many travelers.
Staff
Efforts by the reception staff to communicate effectively in multiple languages, efficient check-ins even at late hours and an overall attentive approach are particularly noted. Guests appreciated the staff's readiness to assist with various needs, from providing food late at night to handling lost items competently. The warm and positive demeanor of the staff is repeatedly emphasized, suggesting a genuine commitment to excellent customer service.
Despite occasional criticisms regarding the attentiveness and demeanor of specific staff members, the majority of guests found the staff to be polite and courteous with several reviewers applauding the exceptional reception service and the supportive nature of the team. The restaurant staff also received favorable feedback for their friendliness and service.
Overall, the staff at Holiday Inn Express Milan-Malpensa Airport appear to be a major asset to the hotel, consistently contributing to a pleasant and hassle-free experience for guests.
Wi-Fi
However, some guests experienced issues with the Wi-Fi. A few reported slow or unreliable connections and had trouble accessing the Wi-Fi from certain parts of their rooms. Others found the service completely non-functional at times, indicating variability in the internet service quality.
Despite these occasional problems, the overall consensus points to a mostly positive experience with the hotel's Wi-Fi, marked by many guests finding it both fast and dependable.
Parking
Additionally, there is a free shuttle service linking the hotel to the airport, making it a favorable option for long-term parking. Overall, the feedback underscores the hotel's commitment to providing a stress-free parking experience, marked by plenty of available spaces and convenience for all guests.
EV charging stations
Family
Children particularly enjoyed the breakfast provided, which adds value to the stay. Despite a few comments about room sizes being on the smaller side, the hotel remains a recommended choice for family stays. Adjoining rooms cater well to families of four, making it easier for everyone to stay close together. With options like free diapers on hand for emergencies and family rooms, it is clear that the hotel aims to accommodate families effectively.
While there are some logistical issues with the free private bus service, the overall reception from families is positive, marking this hotel as a family-friendly option for those visiting Milan.
3 Star
The breakfast offerings are good for its star rating, though some guests noted a typical wait for dinner service. The accommodation is comfortable, clean and efficient, ensuring a satisfactory experience for budget-conscious travelers. While it may lack the modern touch found in higher-star hotels, it consistently meets the standard expectations of a three-star property.
Though some found the price slightly high for a three-star rating, the overall value remains reasonable given the provided facilities. The hotel functions well as a part of a well-known chain, delivering a reliable and functional experience. It offers good value for money, making it an excellent budget-friendly option. Despite its standard and straightforward appeal, many guests would consider returning for its solid three-star experience.
Business
Business facilities are abundant with dedicated workspaces and a business center available in the lobby. The hotel offers meeting rooms and business-friendly amenities, further underlining its suitability for conferences and business meetings. Guests noted the hotel as functional, clean and maintaining a standard akin to similar business hotels in Western Europe.
The establishment is particularly recommended for short stays, overnight safety and early morning flights, reinforcing its role as a reliable transit hotel. Despite its simple linen, the clean and uncluttered living quarters are well-received. The reasonable rates also add to its attractiveness for business purposes.
Overall, the Holiday Inn Express Milan-Malpensa Airport stands out as an excellent accommodation option for business travelers, combining practicality, business-friendly services and a strategic location to meet the needs of those on corporate itineraries.
Accessible
However, some reviews highlighted certain drawbacks. While accessible rooms were available, issues were noted with limited electrical outlets and the practicality of room design, such as high shelves that were out of reach. There were also reports of problems with water drainage in the showers, leading to partial flooding of the room. Additionally, the shuttle bus service had accessibility limitations, particularly for those arriving late or with substantial luggage.
Despite these concerns, the hotel generally offers decent accessibility features that make it a viable option for guests with disabilities, even though some areas could benefit from further enhancements for a fully comfortable stay.
Dog Friendly
No, Holiday Inn Express Milan-Malpensa Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Milan-Malpensa Airport by IHG.
Yes, Holiday Inn Express Milan-Malpensa Airport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Milan-Malpensa Airport by IHG.
No, Holiday Inn Express Milan-Malpensa Airport by IHG doesn't have a gym.
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