Silken Turcosa
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Summary of reviewsSilken Turcosa is highly acclaimed for its prime location in the port area of Grau de Castellón, offering guests breathtaking views of the marina and sea from spacious rooms and private terraces. Its central position provides easy access to downtown Castellón, local attractions, restaurants and bars, creating a vibrant and convenient base for exploration and dining.
The breakfast experience at Silken Turcosa is frequently highlighted as a standout feature, praised for its extensive and varied buffet that includes fresh juices, fruits, pastries and both hot and cold items. The cleanliness, presentation and attentive service further enhance the positive experience, though a few guests find the cost slightly high.
While the hotel does not offer its own dinner service, its proximity to numerous dining options, especially excellent fish restaurants, satisfies guests’ culinary needs. The surrounding eateries and cafes provide quality and variety, effectively compensating for the lack of in-house dining.
Rooms at Silken Turcosa are consistently praised for their spaciousness, modern decor, cleanliness and comfort. Guests appreciate the comfortable beds, powerful air conditioning and stunning views from terraces. Despite some mentions of older furnishings and noise in specific areas, the overall environment is described as well-maintained and inviting.
Cleanliness is a strong point for the hotel with guests repeatedly mentioning the spotless rooms and well-cared-for facilities. The friendly and efficient housekeeping staff contribute significantly to maintaining the hotel's pristine condition.
The staff at Silken Turcosa receive exceptional praise for their friendliness, helpfulness and attentiveness. Specific staff members, such as Eva and Sandra, are often commended for going above and beyond to ensure a pleasant stay for guests.
The complimentary Wi-Fi generally meets guest expectations, although there are occasional reports of slow speeds and connectivity issues. Staff responsiveness in resolving these problems is noted as a positive aspect.
The hotel's gym stands out as a modern, fully equipped facility, highly regarded by guests for its excellent condition and variety of equipment. The nearby golf course also receives positive remarks for its design and maintenance, adding value for fitness and recreation enthusiasts.
Beds at Silken Turcosa are frequently praised for their comfort, spaciousness and supportive mattresses, contributing to a restful night's sleep. The high-quality bedding and daily fresh linens enhance the comfort level, making it a strong point for the hotel.
As a three-star hotel, Silken Turcosa offers good value for money, peaceful nights and a decent breakfast. However, some guests feel it could benefit from renovations to update its older sections and improve overall cleanliness.
Finally, the hotel is pet-friendly, providing thoughtful amenities for pets and a welcoming environment. While there are some restrictions and additional charges for pet stays, the clear policies and accommodating staff make it a convenient option for travelers with pets.
In summary, Silken Turcosa excels in location, breakfast, room comfort, cleanliness, staff service and amenities like the gym and golf course, offering a pleasant and convenient stay with only minor areas for improvement.
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The breakfast experience at Silken Turcosa is frequently highlighted as a standout feature, praised for its extensive and varied buffet that includes fresh juices, fruits, pastries and both hot and cold items. The cleanliness, presentation and attentive service further enhance the positive experience, though a few guests find the cost slightly high.
While the hotel does not offer its own dinner service, its proximity to numerous dining options, especially excellent fish restaurants, satisfies guests’ culinary needs. The surrounding eateries and cafes provide quality and variety, effectively compensating for the lack of in-house dining.
Rooms at Silken Turcosa are consistently praised for their spaciousness, modern decor, cleanliness and comfort. Guests appreciate the comfortable beds, powerful air conditioning and stunning views from terraces. Despite some mentions of older furnishings and noise in specific areas, the overall environment is described as well-maintained and inviting.
Cleanliness is a strong point for the hotel with guests repeatedly mentioning the spotless rooms and well-cared-for facilities. The friendly and efficient housekeeping staff contribute significantly to maintaining the hotel's pristine condition.
The staff at Silken Turcosa receive exceptional praise for their friendliness, helpfulness and attentiveness. Specific staff members, such as Eva and Sandra, are often commended for going above and beyond to ensure a pleasant stay for guests.
The complimentary Wi-Fi generally meets guest expectations, although there are occasional reports of slow speeds and connectivity issues. Staff responsiveness in resolving these problems is noted as a positive aspect.
The hotel's gym stands out as a modern, fully equipped facility, highly regarded by guests for its excellent condition and variety of equipment. The nearby golf course also receives positive remarks for its design and maintenance, adding value for fitness and recreation enthusiasts.
Beds at Silken Turcosa are frequently praised for their comfort, spaciousness and supportive mattresses, contributing to a restful night's sleep. The high-quality bedding and daily fresh linens enhance the comfort level, making it a strong point for the hotel.
As a three-star hotel, Silken Turcosa offers good value for money, peaceful nights and a decent breakfast. However, some guests feel it could benefit from renovations to update its older sections and improve overall cleanliness.
Finally, the hotel is pet-friendly, providing thoughtful amenities for pets and a welcoming environment. While there are some restrictions and additional charges for pet stays, the clear policies and accommodating staff make it a convenient option for travelers with pets.
In summary, Silken Turcosa excels in location, breakfast, room comfort, cleanliness, staff service and amenities like the gym and golf course, offering a pleasant and convenient stay with only minor areas for improvement.
3-Star Hotel
Silken Turcosa provides a comfortable stay with well-maintained facilities. Although its listed city is Vitoria, double-check its location to ensure it aligns with Plana Alta. If correctly located, its amenities offer good value.
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About Silken Turcosa
License: HCS-25
Guest Reviews
Location
The hotel is conveniently situated near key transport links, making access to downtown Castellón and other nearby attractions quick and easy. The central location is perfect for those looking to immerse themselves in local activities, whether it’s a peaceful seaside walk, a stroll through nearby leisure areas or water-related activities at the harbor.
Guests also appreciate the cleanliness, comfort and tranquility of the hotel, alongside the friendly and helpful staff who enhance the overall stay. Additionally, Silken Turcosa provides convenient parking options and good public transport connections, further adding to the convenience of its location.
For those attending events, concerts or simply looking to unwind by the sea, Silken Turcosa presents an excellent quality-price ratio with its prime location, scenic views and access to the vibrant life of Grau de Castellón.
Breakfast
The breakfast service was frequently noted for being well-organized and frequently replenished with special requests like eggs being fulfilled promptly. Guests appreciated the cleanliness and presentation of the buffet, alongside the pleasant, bright breakfast room. Additionally, the staff received commendations for their friendliness and attentiveness during breakfast service.
Several reviews indicated that the breakfast quality and service were exceptional, even comparing it favorably to other European hotels. However, a few critiques were noted about the breakfast being somewhat overpriced or modest for its cost. A couple of guests mentioned disorganization or lack of information regarding breakfast timings but these comments were in the minority.
Overall, the breakfast at Silken Turcosa is highly regarded by guests for its variety, quality and service, contributing significantly to their positive experience at the hotel.
Dinner
Rooms
The recently refurbished rooms stand out for their modern design and well-maintained facilities. Guests appreciate the powerful air conditioning, soundproofing and well-appointed bathrooms, though some note that certain parts of the hotel are still in need of renovation.
Common areas, like the lobby, reflect the hotel's overall aesthetic, contributing to a pleasant stay. Despite a few mentions of noise and older furnishings in some rooms, the majority of reviews emphasize the high level of cleanliness and the comfort provided. The attentive service from the reception staff is another positive point frequently mentioned by visitors.
In summary, Silken Turcosa excels in offering spacious, clean and comfortable rooms, many with beautiful views, ensuring a delightful stay for guests.
Beds
Visitors also appreciate the cleanliness maintained by the hotel staff with fresh linens provided daily, adding to the comfort. Another repeated mention is the generous size of the beds, which many guests find particularly appealing.
The beds are referred to as big, large and super comfortable, ensuring more than enough space for a relaxing sleep. Despite a few isolated complaints about saggy or old beds, the overwhelming consensus depicts a positive picture with many guests using phrases like "spectacular bed", "very comfortable" and "excellent bed".
Altogether, Silken Turcosa's bedding earns high marks for offering comfort and contributing to a restful stay, making it an excellent choice for travelers prioritizing a good sleep.
Cleanliness
However, there are occasional mentions of isolated issues like dirty balconies, unsanitized refrigerators, dusty areas and worn furniture. Despite these few negative notes, the prevailing sentiment underscores the hotel’s commitment to cleanliness and attention to detail.
Guests also appreciate the hotel's clean and tidy environment with many noting that everything appeared spotless and well-cared for. The friendly staff further enhances the positive experience, contributing to the well-maintained and clean atmosphere of the hotel.
Staff
Wi-Fi
Gym
Golf
3 Star
However, several guests raise concerns about the hotel's overall condition. Many mention that the hotel feels old and outdated with rooms that could benefit from renovation. Cleanliness is another area needing attention with some guests reporting issues such as dirty lampshades, broken bathroom floors and unsanitized refrigerators.
Despite a few negative remarks about the amenities and facilities, some guests feel that the hotel exceeds typical three-star standards, suggesting it might be closer to four-star quality if improvements are made. The terrace and parking are noted, though there's a desire for better furniture on the terrace to align more with its star rating.
In summary, while Silken Turcosa provides a quiet and affordable stay, potential guests should temper their expectations regarding modernity and cleanliness and hope for future upgrades to fully realize its potential.
Dog Friendly
There are, however, certain limitations and rules that potential guests should be aware of. The hotel enforces strict size limits for dogs, accepting only those up to 25kg and 40cm in height, which has been a point of contention for some guests. There's also a supplementary charge of 25 euros per stay for any pet, which many find reasonable, although some feel it lacks value in return. Another noteworthy point is that pets are not allowed in the breakfast area and cannot be left alone in the rooms, which could be restrictive for some pet owners.
Despite these few restrictions, many guests appreciate the clear pet-friendly policies and the warm reception their pets receive, making Silken Turcosa a viable option for travelers looking to stay with their pets.
No, Silken Turcosa doesn't have any pool.
No, a spa isn't available at Silken Turcosa.
No, Silken Turcosa doesn't allow dogs.
Yes, parking facilities are available at Silken Turcosa.
Yes, Silken Turcosa has a gym.
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