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Summary of reviewsCountry Cascades Waterpark Resort in Pigeon Forge receives high marks from guests for its exceptional location, which places them close to numerous attractions, restaurants and shops while maintaining a peaceful atmosphere. The resort is particularly noted for being just off the main strip, allowing easy access to family-friendly activities and the national park, creating a perfect balance between accessibility and tranquility.
The breakfast service at the resort is generally praised for its variety and quality, offering a range of options like bacon, sausage, eggs and waffles. Although some guests miss the previous complimentary breakfast and find the current offering overpriced or inconsistent, the breakfast buffet is still seen as a convenient feature, especially for families.
Dining options at the resort include a popular pizza parlor, known for its delicious though expensive pizza and a candy shop with notable treats. However, the absence of a dedicated dinner restaurant and limited seating options are seen as areas needing improvement.
Rooms at Country Cascades Waterpark Resort receive mixed feedback. While many guests appreciate the cleanliness, comfort and spaciousness of the rooms, along with the cute décor and friendly housekeeping, there are recurring issues with outdated furnishings, musty odors, inconsistent air conditioning and the lack of basic amenities. Guests also note some maintenance problems and varying bed comfort.
Cleanliness throughout the hotel is highly praised with consistently positive remarks about the immaculate condition of the rooms and common areas. Staff members are frequently commended for their friendliness, professionalism and dedication to maintaining a welcoming atmosphere and high standards of cleanliness.
The resort's staff is a standout feature, earning accolades for their accommodating and helpful nature, contributing to a pleasant stay for families and children. Safety around the pool and the attentive service are particularly appreciated.
Wi-Fi connectivity, however, is an area with room for improvement, as many guests report issues with signal loss and slow speeds, making internet access a challenge.
The pool facilities, including outdoor pools and water park features, are a hit with families, offering fun and entertainment for children. The cleanliness and convenience of the pools are highlighted, though the closure of the indoor pool is a significant drawback for some guests.
Parking at the resort receives mixed reviews. While many appreciate the free, ample parking, others find it limited and challenging, especially during peak times and for groups with multiple vehicles.
Country Cascades Waterpark Resort is an ideal destination for families, offering an array of kid-friendly activities, a family-oriented atmosphere and spacious accommodations. The water park is a standout feature and the staff's friendliness enhances the overall experience, making it a top choice for affordable family vacations.
In summary, Country Cascades Waterpark Resort offers a solid three-star hotel experience with notable strengths in location, cleanliness, family-friendly amenities and staff hospitality, though areas such as room updates, Wi-Fi reliability and indoor pool availability require attention to enhance the overall guest experience.
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Pool Water Slide Water Park Outdoor Pool
