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Summary of reviewsThe Holiday Inn Express East Midlands Airport by IHG, is lauded for its prime location that offers guests easy access to the airport, Donington Park Race Track and key motorways like the M1. This strategic position makes it an ideal choice for travelers, motorsports enthusiasts and business visitors alike. The convenience is further enhanced by reliable public transport services and ample parking facilities, along with a quiet ambiance despite its proximity to the airport. Guests frequently praise the rooms for their cleanliness, comfort and modern amenities, making it a favorable option for transient stays.
The breakfast at the hotel receives generally positive feedback, mainly for its early start and variety. Guests appreciate the complimentary breakfast for its fresh and hot offerings, setting them up well for the day ahead. The friendly and helpful staff further enrich the breakfast experience. However, some guests noted a need for improvement in variety and quality during peak times. Dinner reviews are mixed with some guests enjoying tasty dishes and reasonable prices, while others noted long wait times and limited menu options. The dining environment and bar area, however, offer a comfortable setting for evening relaxation.
Cleanliness is a standout aspect of the hotel with numerous positive comments on well-maintained rooms and common areas. The staff also receive high praise for their warmth, efficiency and attentiveness, significantly contributing to a positive guest experience. Free WiFi is another strong point, appreciated for its reliability and speed.
The hotel caters well to families, offering interconnected rooms, cots and thoughtful amenities that ensure a comfortable stay for both parents and children. The overall room comfort is noted, although there are occasional mentions of room size constraints for larger families and some issues with the firmness of the beds. Despite these minor drawbacks, the rooms are quiet and equipped with modern facilities.
Holiday Inn Express East Midlands Airport holds up well as a three-star hotel, providing essential amenities and a clean, modern environment suitable for short stays. It is particularly recommended for business travelers due to its convenient location and good facilities. The hotel also receives commendations for its accessibility features, although suggestions for further improvements exist.
For pet owners, the hotel is considered dog-friendly, making it a practical choice for guests traveling with pets. The peaceful environment despite the nearby airport and motorway enhances the overall stay for both guests and their pets.
In summary, Holiday Inn Express East Midlands Airport offers a blend of convenience, cleanliness and friendly service, making it a reliable choice for travelers, business visitors, families and pet owners alike. Show more
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Categories
Dog Friendly Hotel
This hotel is identified as pet-friendly. Its proximity to the airport makes it a practical option for travelers with pets.
Business Hotel
This hotel is suited for business travelers with its proximity to the East Midlands Airport. While specific details on business amenities are not available in the provided context, Holiday Inn Express hotels generally offer essential business facilities.
Hotel with Parking
This hotel provides complimentary parking for guests, making it an attractive option for those flying from East Midlands Airport. The free parking is a significant benefit for budget-conscious travelers.
3-Star Hotel
Located close to East Midlands Airport, this hotel offers convenience for travelers. It provides reliable service and comfortable lodging, making it a practical choice for those needing easy access to the airport.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Room Types
Standard Double Room with Sofa Bed and Free Hot BreakfastA family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.
Standard Twin Room with Free Hot BreakfastA twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Double Room with Free Hot Breakfast - AccessibleA wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Standard Double Room with Free Hot BreakfastA double room suitable for up to 2 adults. This room features a double bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Standard Room with Free Hot BreakfastA standard twin or double room will be allocated to you on arrival at the hotel's discretion. Your room and bedding preference is purely a request and not guaranteed.
Guest Reviews
8.0
Very Good
Location
The Holiday Inn Express East Midlands Airport boasts a prime location that is frequently praised by its guests. Positioned within walking distance or a short drive from East Midlands Airport, the hotel serves as an ideal pre-flight accommodation option. Its proximity to Donington Park Race Track also makes it a convenient choice for motorsports enthusiasts. Guests appreciate the easy access to major motorways like the M1, simplifying travel to and from the hotel.
Public transport services are commendably convenient with buses running directly to the airport, eliminating the need for costly taxis. Ample parking facilities enhance the overall ease of stay. The hotel's location also affords easy access to nearby towns like Loughborough and Derby, making it suitable for various travel purposes including business visits and family events.
The surroundings are notably peaceful despite the close proximity to the airport, ensuring a quiet stay. Guests frequently commend the cleanliness and comfort of the rooms, complemented by friendly and helpful staff. The strategic placement and functional offerings make the Holiday Inn Express a reliable choice for travelers seeking convenience and value near East Midlands Airport.
Breakfast
The breakfast experience at the Holiday Inn Express East Midlands Airport by IHG, garners mixed impressions from guests, though predominantly positive. Many reviews highlight the convenience of the early start with breakfast available from 4 am, which is perfect for early travelers. Guests appreciated the complimentary breakfast, describing it as nice, fresh, hot and good value for money. There were positive mentions of a good and varied breakfast selection with plenty of choices in both hot and cold options and many noted that it set them up well for the day ahead. The inclusion of breakfast in the room rate was frequently highlighted as a great bonus.
The staff received commendations for being friendly and helpful, especially in catering to specific dietary requirements. Some guests were particularly impressed with the effort made to provide an early breakfast and the cleanliness and organization of the breakfast area.
However, some guests found the breakfast lacking in variety and quality, mentioning limited options, poorly cooked items like rubbery eggs and undercooked sausages. The buffet was noted to sometimes run out of items and there were calls for more fruits, vegetables and different types of eggs. A common gripe was the lack of hot options available before 6:30 am. Despite these criticisms, many still found the breakfast satisfactory for an inclusive hotel offering.
Overall, the breakfast at this hotel seems to meet the expectations of most guests, especially those with early flights, providing a convenient and generally enjoyable start to their day.
Dinner
Dinner at the Holiday Inn Express East Midlands Airport has received mixed reviews from guests. Many highlighted that the evening menu is limited, though some found the food to be of good quality and reasonably priced. Positive feedback often mentioned tasty dishes like pizza and Singapore noodles. However, several guests expressed dissatisfaction with the slow food service and long waiting times, citing over an hour to be served on occasion.
There were complaints about the lack of variety with many meals often sold out and the restaurant closing on some evenings due to staff shortages. The food quality was described inconsistently with some guests noting it was good, while others found it disappointing, overpriced or poorly presented.
Despite these drawbacks, the hotel offers a small bar area with a good selection of drinks and some guests found the bar and dining environment comfortable. Nevertheless, improvements in menu options, service speed and food availability could enhance the overall dining experience at this location.
Rooms
The rooms at the Holiday Inn Express East Midlands Airport by IHG, generally receive positive remarks for their cleanliness, comfort and functionality. Guests frequently describe the rooms as cosy, clean and spacious, equipped with necessary amenities such as irons, hair dryers and kettles. Many appreciate the comfort and convenience with comments on the rooms being reasonably large and well-maintained.
However, there are a few drawbacks noted, including occasional issues with room size, particularly for larger groups. Some guests found the rooms too small for families of four and there were mentions of inadequate ventilation and heating on rare occasions. Despite these minor inconveniences, the rooms were predominantly praised for their quietness, comfortable beds and cleanliness. Triple-glazed windows help ensure a peaceful stay despite the hotel’s proximity to the airport.
Rooms were described as modern and tidy with ample space and facilities. Some reviews mentioned noise from adjacent lift areas and noted the basic selection of TV channels. While the bathrooms were often cited as functional and clean, they were sometimes perceived as small. Overall, the rooms offer a good level of comfort and cleanliness, making them a reliable choice for travelers transiting through the East Midlands Airport.
Beds
Guests at the Holiday Inn Express East Midlands Airport by IHG, have had varying experiences with the beds. Many appreciated the comfortable beds and found the king and double beds particularly comfy. The mattresses and pillows were often highlighted for their excellent comfort, contributing to a good night's sleep.
However, there were several mentions of firmness with some guests finding the beds too hard or firm, leading to discomfort. A few reviews also noted that the beds were either too small or not supportive enough. The sofa beds, often used for children, generally did not fare well in reviews with many finding them uncomfortable and lacking proper bedding. Despite these mixed opinions, several guests still praised the overall room comfort and cleanliness, indicating that the hotel has strengths that complement its central feature: the bed quality.
Cleanliness
The Holiday Inn Express East Midlands Airport by IHG, receives high praise for its cleanliness across numerous guest reviews. Many guests noted that their rooms were very clean and spacious with some describing them as spotless and impeccably clean. The entire hotel, from common areas to individual rooms, is frequently described as spotless, clean and well-maintained. The general sentiment is that the hotel maintains a high standard of cleanliness with several reviews highlighting that it was surprisingly clean for a three-star hotel. A few reviews mentioned the rooms being very basic but still maintained to a high standard of cleanliness, providing good value for money. Overall, it seems the hotel is committed to cleanliness, earning compliments for having clean and comfortable rooms and a well-kept property.
Staff
Visitors to the Holiday Inn Express East Midlands Airport often commend the hotel for its exceptional staff. Travelers frequently describe the staff as friendly, helpful and welcoming with multiple mentions of their efficiency and attentiveness. Many guests note that the reception staff in particular are both professional and accommodating.
The staff's helpfulness extends beyond the front desk with dining and other service staff also receiving high praise for their pleasant and enthusiastic demeanor. Guests appreciate the extra lengths the staff go to, from assisting with special breakfast requests for children to providing quick responses and efficient check-ins.
Despite the overwhelmingly positive feedback, there are occasional reports of unhelpful or rude interactions, though these appear to be exceptions rather than the rule. Overall, the staff at Holiday Inn Express East Midlands Airport contribute significantly to a positive guest experience, offering warm welcomes and fantastic service throughout their stay.
Wi-Fi
The WiFi at the Holiday Inn Express East Midlands Airport receives positive feedback from guests, who commend it for being fast, reliable and hassle-free. Many highlight the availability of free WiFi, which is consistently described as both decent and great across multiple reviews. Guests appreciate the overall reliability and speed of the internet service, making it a strong feature of their stay.
Family
Holiday Inn Express East Midlands Airport by IHG, offers a convenient and family-friendly environment for guests traveling with children. Many reviewers highlight the family room options as ideal, though some find them a bit small for larger families. The hotel provides interconnected rooms, which are particularly beneficial for bigger families, ensuring everyone is comfortably accommodated.
Parents appreciate the thoughtfulness of the staff, who set up cots and sofa beds in advance, making stays with babies and preschoolers more comfortable. The bunk beds also receive positive feedback, making kids thrilled about their sleeping arrangements. For families with young children, the hotel caters to their needs adequately, providing amenities like a babysitting service, which contributes to a restful experience for parents.
Breakfast and other extras provided specifically for kids add to the overall value of a stay. Although some guests noted the lack of a dedicated kids menu and a few found their rooms a bit too compact, the hotel generally receives praise for being a good choice for family stays. The combination of thoughtful amenities, interconnected rooms and responsive staff makes this hotel a favorable option for families planning a visit to the East Midlands area.
3 Star
Holiday Inn Express East Midlands Airport by IHG, offers a solid three-star experience that meets the basic expectations for short stays. The hotel provides standard amenities and accommodations typical of its rating, maintaining a simple, modern and clean environment. It stands out for being convenient and good value for money, delivering on what it promises in its description. While the amenities are basic and the hotel lacks luxuries such as a bath, it is quiet and suitable for travelers who seek cost-effective lodging without expecting five-star luxuries. Overall, it provides what one would anticipate from a standard three-star property, making it a practical choice for brief stays.
Business
The Holiday Inn Express East Midlands Airport by IHG, consistently receives positive feedback for its business facilities and services. Guests find it to be business-friendly and ideal for business trips, citing its convenience for business travelers. The hotel’s location near the airport enhances its suitability for business purposes, making it a recommended choice for those on work-related visits. Business travelers appreciate the good facilities available, reinforcing its reputation as a great option for business use. Although there were a few criticisms, the overall consensus highlights the hotel's practicality and convenience for professional needs.
Accessible
Holiday Inn Express East Midlands Airport offers several features to accommodate guests with disabilities. There are accessible rooms available upon request, both on the ground floor and second floor, providing convenient options based on individual needs. These rooms come equipped with thoughtful amenities including kettles with coffee and tea and tea/coffee making facilities. Guests can also enjoy a complimentary breakfast during their stay.
The hotel boasts easy access to both the airport and the motorway, making it a convenient location for travelers. However, it should be noted that there is no discount on parking for Blue Badge holders and improvements could be made regarding certain accessibility features such as the need for grab handles and better facilities in some areas. Despite these points, the overall feedback highlights the hotel's efforts to provide a comfortable stay for guests with disabilities.
Dog Friendly
The Holiday Inn Express East Midlands Airport by IHG, has received positive feedback for its pet-friendly accommodations. Guests find it convenient and pleasant for traveling with pets, specifically noting its friendliness towards dogs. This hotel is considered dog-friendly and allows guests to bring their pets, making it a good option when other pet care arrangements fall through. Despite its proximity to the airport and motorway, the environment remains peaceful and quiet, enhancing the stay for both guests and their pets. However, it is important to note that while the hotel does allow pets, certain areas may still have restrictions.
No, Holiday Inn Express East Midlands Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express East Midlands Airport by IHG.
Yes, Holiday Inn Express East Midlands Airport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express East Midlands Airport by IHG.
No, Holiday Inn Express East Midlands Airport by IHG doesn't have a gym.