Arcos hotel
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Summary of reviewsArcos Hotel, located in the heart of Catemaco, is highly praised for its excellent location. Nestled just blocks away from the picturesque Catemaco Lagoon and one street over from the boardwalk, it provides easy access to key landmarks such as the municipal palace, church and local market. Despite the occasional noise from its bustling commercial street, the location is appreciated for its cleanliness, convenience and overall pleasant atmosphere. The hotel also offers on-site parking, a rare and valued amenity in such a central zone.
Guests are consistently impressed by the hotel's cleanliness. Both rooms and common areas are well-maintained with the diligent cleaning staff ensuring a pristine environment throughout the day. The fresh and tidy conditions contribute to the overall positive experience at Arcos Hotel.
The hotel offers spacious rooms with essential amenities and though some find the room sizes varied, they are generally deemed comfortable. The decor in certain rooms adds warmth and appeal with amenities like additional towels and blankets provided. While there have been minor issues such as narrow bathrooms, fragile door handles, air conditioning problems and inconsistent hot water, the general sentiment towards the rooms is favorable. The inclusion of a swimming pool, howler monkey mural and comfortable common areas with balconies, hammocks and armchairs enhance the overall stay.
The staff at Arcos Hotel receive high praise for their friendliness, kindness and attentiveness. Guests particularly acknowledge the exceptional service provided by the reception team, notably Receptionist Erika. The staff's dedication to maintaining the hotel's cleanliness and their helpful nature contribute significantly to the pleasant environment experienced by visitors.
The pool area at Arcos Hotel is another highlight, frequently mentioned for its cleanliness and safety. The pool's depth is ideal for children and the addition of a Jacuzzi makes it an even more appealing feature. Though there have been occasional cleanliness concerns and some guests noted the pool can get cold, the majority regard it as a significant positive aspect of their stay.
Parking facilities are generally satisfactory but can occasionally present challenges during peak times. While appreciated for its convenience, some guests found the parking space limited, necessitating street parking. Nonetheless, those who secure a spot find the private parking a valuable amenity.
Overall, Arcos Hotel is recognized for its strategic location, cleanliness, friendly staff and additional amenities like the pool, which collectively create a welcoming and enjoyable environment for guests.
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Guests are consistently impressed by the hotel's cleanliness. Both rooms and common areas are well-maintained with the diligent cleaning staff ensuring a pristine environment throughout the day. The fresh and tidy conditions contribute to the overall positive experience at Arcos Hotel.
The hotel offers spacious rooms with essential amenities and though some find the room sizes varied, they are generally deemed comfortable. The decor in certain rooms adds warmth and appeal with amenities like additional towels and blankets provided. While there have been minor issues such as narrow bathrooms, fragile door handles, air conditioning problems and inconsistent hot water, the general sentiment towards the rooms is favorable. The inclusion of a swimming pool, howler monkey mural and comfortable common areas with balconies, hammocks and armchairs enhance the overall stay.
The staff at Arcos Hotel receive high praise for their friendliness, kindness and attentiveness. Guests particularly acknowledge the exceptional service provided by the reception team, notably Receptionist Erika. The staff's dedication to maintaining the hotel's cleanliness and their helpful nature contribute significantly to the pleasant environment experienced by visitors.
The pool area at Arcos Hotel is another highlight, frequently mentioned for its cleanliness and safety. The pool's depth is ideal for children and the addition of a Jacuzzi makes it an even more appealing feature. Though there have been occasional cleanliness concerns and some guests noted the pool can get cold, the majority regard it as a significant positive aspect of their stay.
Parking facilities are generally satisfactory but can occasionally present challenges during peak times. While appreciated for its convenience, some guests found the parking space limited, necessitating street parking. Nonetheless, those who secure a spot find the private parking a valuable amenity.
Overall, Arcos Hotel is recognized for its strategic location, cleanliness, friendly staff and additional amenities like the pool, which collectively create a welcoming and enjoyable environment for guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Catemaco, Arcos Hotel boasts an excellent location that has garnered widespread appreciation from its guests. The hotel's central position places it mere blocks away from the picturesque Catemaco Lagoon with the boardwalk just one street over. Proximity to key landmarks such as the municipal palace, the church and the vibrant local market enhances the on-foot accessibility, making it a perfect spot for travelers who wish to explore the city without hassle.
The convenience extends to the Zocalo or town square and the hotel also features on-site parking, which is a rare and helpful amenity in such a central location. Despite being in a busy commercial street, which can be lively and a bit noisy at times, the location is lauded for its cleanliness and overall pleasant atmosphere.
Guests consistently highlight the fair price-quality ratio, particularly appreciating the blend of centrality and affordability. Whether for the ease of access to downtown attractions or the charming local eateries near the lake, Arcos Hotel stands out as a well-situated choice for anyone visiting Catemaco.
Arcos Hotel offers spacious and exceptionally clean rooms, providing a comfortable and tidy environment. The decor in some rooms is nicely done, adding a touch of warmth and appeal. The hotel delivers a fair quality-price ratio, ensuring necessary amenities for a comfortable stay. The bathrooms, though narrow, are well equipped and the shower has good water pressure. Guests can enjoy additional towels and blankets provided in the room. However, there are a few downsides such as small room sizes in some instances, fragile door handles and worn-out facilities. Air conditioning issues and a lack of hot water in the showers have been reported and the internet connectivity does not reach all rooms. The beds, while comfortable for some, might be a bit hard for others. Despite these minor issues, the hotel meets guest expectations and offers facilities like a swimming pool, howler monkey mural and comfortable common areas with balconies, hammocks and armchairs.
Arcos Hotel presents a mixed experience regarding its beds. While some guests praised the general comfort of the beds and appreciated the clean bedding and new towels, many pointed out significant issues. The sheets are noted for their cleanliness, but the mattresses often fell short of expectations, being described as basic, hard or even uncomfortable. Several guests also found the mattresses' plastic covers disruptive due to noise. Additionally, the double beds were mentioned as quite small. Summarizing, the bedding quality is somewhat hit or miss with comfort levels varying significantly among guests.
Arcos Hotel receives high marks for its cleanliness, which is consistently praised by guests. Both the rooms and the facilities are described as very clean with staff diligently maintaining the hotel's spotless condition throughout the day. Guests frequently acknowledge the exemplary job done by the cleaning team in ensuring everything is pristine. The helpful and friendly staff adds to the positive experience, enhancing the overall pleasant stay at the hotel.
Visitors also appreciate the hotel's convenient location, including proximity to the local market, making it an ideal spot for exploring the area. While the cleanliness and attention to detail are standout features, it's worth noting the occasional minor issues reported: a small bathroom, slightly hard or squeaky beds and an air conditioner emitting a mouldy smell. Despite these, the overwhelming sentiment highlights the clean and well-maintained environment as a key reason guests enjoy their time at Arcos Hotel, coupled with its excellent service and strategic location.
The reviews for Arcos Hotel highlight the exceptional quality of the staff. Guests repeatedly emphasize that the staff are very friendly, kind and attentive, providing excellent and helpful service. The reception team, especially Receptionist Erika, garners specific praise for their superb service and hospitable nature. The dedication to cleaning and attention to detail stands out as well. While there was a solitary mention of reluctant service, the overwhelming sentiment leans towards a positive experience with the hotel personnel. Guests appreciate the calm environment, good parking facilities and enjoy the added touches like the balcony with tables and armchairs. Overall, the friendly and helpful nature of the staff contributes greatly to a pleasant stay at Arcos Hotel.
Arcos Hotel boasts a significant asset: an impressive pool area. Many guests have highlighted the pool as a major attraction, appreciating its cleanliness and safety. The pool area itself is described as amazing, providing a fun and enjoyable environment for families, particularly noting the perfect depth for children. Guests also appreciate the addition of a Jacuzzi, making the pool experience even more relaxing.
However, some guests pointed out that the pool can get cold and have certain cleanliness issues. Although most reviews emphasize the pool's super clean condition, a few have noted instances when the pool appeared dirty and neglected.
The pool's central location is advantageous, conveniently situated near the Zocalo. The pool hours extend until 9pm, allowing plenty of time for guests to enjoy a swim, although some feel that an even later schedule could be beneficial.
Overall, the pool at Arcos Hotel is regarded as a highlight by many guests, contributing positively to their stay despite a few minor concerns.
Arcos Hotel offers a mixed experience when it comes to parking facilities. Many guests found the on-site parking ample and easily accessible, which adds to the convenience of staying at the hotel. The presence of private parking is a notable positive aspect, appreciated by several visitors. However, there are also challenges noted; some guests struggled to find parking, indicating that the available space may not always meet the demand, especially during peak times. Additionally, the parking lot is described as small relative to the number of rooms and in certain cases, guests had to leave their cars on the street due to limited parking availability. Despite these occasional inconveniences, the overall feedback suggests that parking at Arcos Hotel is generally satisfactory for those who manage to secure a spot.
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Location
The convenience extends to the Zocalo or town square and the hotel also features on-site parking, which is a rare and helpful amenity in such a central location. Despite being in a busy commercial street, which can be lively and a bit noisy at times, the location is lauded for its cleanliness and overall pleasant atmosphere.
Guests consistently highlight the fair price-quality ratio, particularly appreciating the blend of centrality and affordability. Whether for the ease of access to downtown attractions or the charming local eateries near the lake, Arcos Hotel stands out as a well-situated choice for anyone visiting Catemaco.
Rooms
Beds
Cleanliness
Visitors also appreciate the hotel's convenient location, including proximity to the local market, making it an ideal spot for exploring the area. While the cleanliness and attention to detail are standout features, it's worth noting the occasional minor issues reported: a small bathroom, slightly hard or squeaky beds and an air conditioner emitting a mouldy smell. Despite these, the overwhelming sentiment highlights the clean and well-maintained environment as a key reason guests enjoy their time at Arcos Hotel, coupled with its excellent service and strategic location.
Staff
Pool
However, some guests pointed out that the pool can get cold and have certain cleanliness issues. Although most reviews emphasize the pool's super clean condition, a few have noted instances when the pool appeared dirty and neglected.
The pool's central location is advantageous, conveniently situated near the Zocalo. The pool hours extend until 9pm, allowing plenty of time for guests to enjoy a swim, although some feel that an even later schedule could be beneficial.
Overall, the pool at Arcos Hotel is regarded as a highlight by many guests, contributing positively to their stay despite a few minor concerns.
Parking
Yes, Arcos hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Arcos hotel.
Yes, Arcos hotel welcomes dogs.
Yes, parking facilities are available at Arcos hotel.
No, Arcos hotel doesn't have a gym.
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