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Summary of reviewsBaymont by Wyndham Cave City shines in its exceptional location, making it a prime choice for travelers exploring Mammoth Cave National Park and nearby attractions. Strategically positioned off the highway, the hotel is close to the Mammoth Cave Visitor Center and other local points of interest with a range of dining options accessible nearby. Convenience extends to essential services, enhancing the appeal for road-trippers and families looking for a practical and enjoyable stay.
Guest feedback on the rooms reveals a mix of experiences. Many appreciate the clean, comfortable and spacious rooms equipped with modern conveniences like fridges and microwaves. The beds are frequently lauded for their comfort, contributing to an overall pleasant sleep experience. However, the hotel faces criticism for dated decor, signs of wear and tear and occasional cleanliness issues. Despite this, the value offered, coupled with essential amenities, makes it a suitable option for budget-conscious travelers.
Breakfast receives varied feedback with some guests finding it very good and featuring a decent variety, while others felt it lacked options and quality, particularly during COVID-19 restrictions. Regardless, the inclusion of breakfast remains a valued feature, even if the execution sometimes falls short.
Cleanliness is another area with mixed reviews. While many guests describe the rooms as very clean and comfortable, there are frequent concerns about inconsistent cleaning practices with reports of dirty bathrooms, surfaces and public areas needing more attention. Despite these drawbacks, some guests appreciate the overall cleanliness with exceptions noted.
The staff at Baymont by Wyndham Cave City generally receive high praise for their friendliness, helpfulness and professionalism, contributing to a positive guest experience. Specific mentions of cheerful and accommodating individuals reflect the hotel's commitment to customer service. However, isolated incidents of less favorable interactions suggest room for improvement.
Wi-Fi connectivity sees varied reviews. While many guests find it reliable and fast, others report intermittent issues or lack of functionality. Similarly, parking is typically convenient and accessible with guests appreciating the ample space and proximity to rooms, though some difficulties arise during busy times.
In summary, Baymont by Wyndham Cave City stands out for its excellent location, comfortable accommodations and friendly staff. While there are areas needing attention, the accessibility and overall value make it a compelling option for visitors aiming to explore the Mammoth Caves and surrounding attractions. Show more
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Motel with Parking
Accessible Motel
Room Types
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath or a shower. The double room provides air conditioning. The unit offers 1 bed.
Queen Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features air conditioning. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room features air conditioning. The unit has 2 beds.
King Studio Suite - Non-Smoking The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The suite provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Baymont by Wyndham Cave City boasts an enviable location ideal for travelers keen on exploring Mammoth Cave National Park and the surrounding attractions. Nestled conveniently off the highway, the hotel finds itself in proximity to a variety of eateries, ensuring guests have easy access to dining options. The hotel is approximately a short drive away from Mammoth Cave Visitor Center, making it an excellent choice for those looking to delve into natural wonders without the hassle of long commutes.
The convenience extends to other local attractions as well, making it an excellent base for a comprehensive Cave City experience. Notably, the property offers easy access to the convention center and other tourist spots, keeping travel straightforward and minimized. Cleanliness and practicality are also key highlights with guests noting well-maintained rooms and overall tidy premises.
Complimentary features like a relaxing pool and reliable Wi-Fi add to the positive guest experience, especially for those on extended road trips or with families. Its close vicinity to main highways and essential services like gas stations and supermarkets enhance its accessibility and appeal.
Overall, Baymont by Wyndham Cave City provides a comfortable, convenient and cost-effective lodging option, perfectly suited for visitors aiming to explore the breathtaking Mammoth Caves and other nearby attractions.
Breakfast
The breakfast offerings at Baymont by Wyndham Cave City received a range of feedback from guests. Some praised it, describing it as very good, decent and featuring a good variety with options such as sausage, biscuits, eggs, waffles and cereal. The convenience of including breakfast in the stay was also appreciated by many.
However, a number of guests expressed disappointment with the breakfast experience. Common criticisms included the lack of variety, minimal offerings and the quality of hot items like sausage and eggs being subpar. Some described the breakfast as mediocre, basic or simple, suggesting that there is room for improvement. Additionally, due to COVID-19 restrictions, many guests experienced a grab-and-go style breakfast, which some found lacking compared to a traditional hot breakfast spread.
Several comments noted logistical issues, such as breakfast items running out early and not being restocked and the inconvenience of having to carry breakfast back to their rooms due to the lack of seating. Despite this, the inclusion of breakfast remained a valued feature for many, even if the execution occasionally fell short of their expectations.
Rooms
Baymont by Wyndham Cave City offers a mixed experience when it comes to their rooms. On the positive side, many guests found the rooms to be clean and comfortable with modern conveniences such as a fridge and microwave. The beds often received high praise for comfort and several rooms were described as spacious and updated. Guests also appreciated the ample amount of pillows and the professional, friendly check-in process.
However, the hotel has its share of criticisms. Numerous reviews mentioned the outdated and old-fashioned decor and furniture with several rooms showing signs of wear and tear. Cleanliness was a recurring issue with reports of cigarette smells, musty odors and evidence of previous guests like dog hair and stains. Some rooms were not properly cleaned upon arrival and issues like dirty bathrooms, mold and malfunctioning lights were noted. Noise from nearby rooms and outside traffic was also a common concern.
For budget-conscious travelers, the hotel offers decent value, but the facility's ongoing need for updating and thorough cleaning might be a drawback for others. Despite the drawbacks, the hotel’s convenient location and essential amenities make it a feasible option for a short stay.
Beds
Baymont by Wyndham Cave City receives mixed yet generally favorable feedback regarding the comfort of their beds. Many guests have praised the beds as comfortable with several describing them as very comfortable, super comfortable or surprisingly comfortable. Remarks such as the beds were comfy and beds were great are frequent, highlighting a recurring positive sentiment about the sleep quality. Some guests found the queen size beds particularly wonderful to sleep on and others noted that the beds were clean and comfortable, contributing to an overall pleasant experience.
However, not all feedback is glowing. A number of reviews pointed out that certain beds were hard or very uncomfortable. Some beds were also described as stiff or too firm. Issues with cleanliness occasionally arose with reports of dog hair on the beds and sheets being dirty or pillows looking like they were slept in. Additionally, cosmetic blemishes were noted by some guests.
Despite these occasional drawbacks, the majority of reviews lean towards a positive perception of the beds at Baymont by Wyndham Cave City, suggesting that most guests enjoy a comfortable stay.
Cleanliness
A mix of feedback has been recorded regarding the cleanliness of Baymont by Wyndham Cave City. Many guests noted the rooms as very clean, comfortable and spacious, mentions of rooms being updated and beds comfortable reinforce a positive experience. However, there were frequent concerns about the overall cleanliness, pointing out dirty bathroom floors, smeared mirrors and surfaces with dust and hair. Several guests highlighted the need for deep cleaning, noting filthy floors and dingy rooms. Some visitors reported specific cleanliness issues like stained towels and carpets, trash from prior guests and an unpleasant smell in certain rooms. Public areas such as outdoor stairs and the pool also received feedback indicating they needed more attention. Despite these drawbacks, some reviews appreciated the cleanliness, describing the property as mostly clean with a few exceptions. Overall, while there are positives noted, the hotel appears in need of more consistent and thorough cleaning practices.
Staff
The reviews for Baymont by Wyndham Cave City highlight an overall positive experience with the hotel staff. Guests frequently describe the staff as friendly, kind and helpful with specific mentions of individuals like Tammy, Kyle and Automne at the front desk who were notably cheerful and accommodating. Many reviewers noted that the staff was very welcoming and provided excellent customer service, contributing to a pleasant check-in and check-out process.
Despite the overwhelmingly positive feedback, a few guests did experience less favorable interactions. There were isolated incidents where staff members appeared unconcerned, unprofessional or inattentive. Additionally, some reviewers mentioned specific issues with a manager named Maria, describing her attitude as unhelpful and even rude.
Nevertheless, the general consensus is that the Baymont by Wyndham Cave City staff leave a positive impression on guests, making their stay enjoyable through their friendliness and willingness to assist.
Wi-Fi
The wifi experience at Baymont by Wyndham Cave City is a mixed bag according to guest reviews. Many guests found the wifi to be good and fast with some noting its reliability during their stay. However, several reviews pointed out issues, such as the wifi not working at all or frequently turning on and off. Despite these challenges, it's clear the hotel provides wifi services, though the consistency and quality may vary.
Parking
Parking at Baymont by Wyndham Cave City generally receives favorable reviews for its convenience and accessibility. Guests appreciate the close proximity of parking spots to their rooms with many noting the ease of finding a spot near their entrance. The parking lot is described as large, providing ample space which is often considered convenient and hassle-free. However, a few guests experienced difficulties finding parking at times, particularly when the hotel was busy. Despite some instances of inadequate availability, the overall feedback highlights the practicality and sufficiency of the parking facilities.
Accessible
Baymont by Wyndham Cave City provides an accessible location with convenience to nearby restaurants, though it lacks an immediate city atmosphere. Guests appreciated the easily accessible grounds and perfect location, offering seamless access for both them and their belongings. The availability of ground floor rooms and accessible parking contributes positively to the experience for guests with disabilities.
However, there are notable accessibility challenges. The absence of an elevator poses difficulties for those needing to access upper floors and some guests encountered issues related to handicap room reservations and high bed heights. The ongoing construction at the property made it difficult to park and move in and out of the premises. Additionally, the hotel operates as a motel and lacks truck parking, further complicating the stay for some visitors. Despite these issues, Baymont by Wyndham Cave City remains a generally accessible option for those seeking proximity to the local eateries and attractions.
No, Baymont by Wyndham Cave City doesn't have any pool.
No, a spa isn't available at Baymont by Wyndham Cave City.
No, Baymont by Wyndham Cave City doesn't allow dogs.
Yes, parking facilities are available at Baymont by Wyndham Cave City.
No, Baymont by Wyndham Cave City doesn't have a gym.