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Summary of reviewsNovotel Goa Dona Sylvia Resort, located in the vibrant setting of South Goa, provides a serene beachside experience with its pristine Cavelossim Beach access and beautifully landscaped gardens. Guests enjoy the tranquility of the private beach, coupled with convenient proximity to local attractions, restaurants, and shops, embodying the lively spirit of the region. The resort's breakfast receives high praise for its variety and quality, with freshly prepared dishes and a delightful egg counter enhancing guest satisfaction. While dinner experiences are generally appreciated for the Indian cuisine, some concerns arise regarding pricing and buffet quality, although Kebabs and Curries are a standout option.
The resort's villa-style accommodations are recognized for their charm and cleanliness, offering a comfortable retreat despite minor decor updates needed to match its esteemed status. The staff's exceptional service further contributes to a memorable stay, with their friendliness and courtesy leaving a lasting positive impression on guests. Families find the resort ideal, benefiting from a range of activities for children and a relaxing environment perfect for memorable gatherings.
The pool facilities are a notable feature, praised for their cleanliness and spaciousness, providing a refreshing escape aligned with safety standards. Guests appreciate the well-kept gardens surrounding the pools; however, Wi-Fi quality and occasional maintenance closures suggest areas for enhancement. While bed comfort receives mixed feedback, highlighting a need for updates, the resort's overall five-star appeal remains significant, attracting guests with its commitment to high-quality dining and service standards.
In summary, Novotel Goa Dona Sylvia Resort offers a welcoming and hospitable destination, blending relaxation with convenience in a pristine beachside setting, ensuring a fulfilling experience for guests seeking a tranquil yet vibrant vacation. Show more
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Categories
Luxury Resort
Located on Cavelossim Beach, this resort offers a blend of Portuguese architecture and modern amenities. It features multiple dining options, swimming pools, and a spa, providing a relaxing and upscale stay.
Resort Taking Steps Towards Sustainability
Novotel Goa Dona Sylvia Resort is part of AccorHotels' 'PLANET 21' sustainable development program, which encompasses over 60 actions for sustainable operations. This program focuses on promoting healthy and sustainable food practices, aiming for carbon-neutral buildings, and banning food waste.
Resort for Honeymoon
This resort on Cavelossim Beach offers a blend of Portuguese and Goan architecture, featuring spacious villas, multiple pools, and lush gardens. It provides a romantic setting with private beach access and diverse dining experiences.
Resort with Spa
This resort offers spa services as part of its extensive list of amenities, providing guests with opportunities for relaxation and wellness. The spa facilities are designed to enhance the overall resort experience.
Family Friendly Resort
Known for its family-friendly atmosphere, featuring a supervised kids' club and numerous activities for children. The resort provides spacious and comfortable rooms and suites, multiple swimming pools, and various dining options. Its location near Cavelossim Beach and tranquil spaces make it a great option for families.
Romantic Resort
The resort features charming villas and lush gardens, creating a romantic and intimate atmosphere. Its private beach access and diverse dining options provide couples with a memorable and relaxing escape.
Resort with Swimming Pool
This resort features multiple swimming pools set amidst landscaped gardens. The pools are designed to cater to different age groups, with dedicated areas for kids and adults. Its proximity to Cavelossim Beach and the availability of poolside amenities add to its appeal.
Outdoor Pool
Resort with Parking
This resort features free private parking and valet parking for guests. An electric car charging station is also available on-site.
EV charging stations
Accessible Resort
Identified as a wheelchair accessible hotel, it specifically offers 2 rooms designed for people with reduced mobility. The resort is spread over 20 acres with landscaped gardens and is located on Cavelossim beach.
Resort with Gym
Novotel Goa Dona Sylvia Resort likely offers a fitness center, catering to guests who wish to maintain their fitness regime while travelling.
Resort with EV Charging Stations
This resort provides EV charging stations and various amenities, ensuring a comfortable and convenient stay for electric vehicle owners.
5-Star Resort
This resort provides a luxurious and comfortable stay with its range of amenities and excellent service. Guests can enjoy multiple dining options, a spa, and a serene environment, making it a great choice for a relaxing getaway.
Resort with Outdoor Pool
This resort is set amidst landscaped gardens and is a short walk from Cavelossim Beach. It offers a large outdoor pool, dining options, and non-smoking rooms with private balconies.
Business Resort
Room Types
Premium Villa - 4 pints of beer bucket per stayThis air-conditioned villa includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
King Room - 4 pints of beer bucket per stayThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Executive King Room - 4 pints of beer bucket per stayThis air-conditioned villa includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Twin Room - 4 pints of beer bucket per stayThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Premium Suite - 4 pints of beer bucket per stayBoasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Executive Villa Pool view king bed - 4 pints of beer bucket per stayThe spacious triple room offers air conditioning, a private entrance, a balcony with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Executive Villa Pool view with twin bed - 4 pints of beer bucket per stayThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.
Boutique Villa Twin Room with Pool View - 4 pints of beer bucket per stayThe spacious triple room provides air conditioning, a private entrance, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Boutique Villa King Room with Pool View - 4 pints of beer bucket per stayThe spacious triple room offers air conditioning, a private entrance, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
About Novotel Goa Dona Sylvia Resort
License: HOTS000426
Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant setting of South Goa, the Novotel Goa Dona Sylvia Resort offers guests a fantastic location, right by the pristine white sands of Cavelossim Beach. The resort's direct and private beach access creates a serene atmosphere for those seeking relaxation in a quiet and clean seaside environment. Abundant amenities and beautifully maintained grounds enhance this appeal, boasting landscaped gardens, cottage-like rooms, and a charming pool area that adds to its allure. Besides beach access, guests appreciate easy proximity to a variety of restaurants and shops, offering convenience and opportunities to explore local flavors. With everything nearby and set in a lush, green environment, the resort promises a perfect blend of tranquility and easy access to local attractions, embodying the vibrant spirit of South Goa.
Breakfast
Novotel Goa Dona Sylvia Resort's breakfast offerings generally receive positive feedback from guests, highlighting a good start to the day with an impressive variety and quality. Many guests appreciate the extensive breakfast spread, describing it as amazing and delightful, with plenty of options to suit different tastes. Freshly prepared dishes and an excellent egg counter enhance the dining experience. Guests often praise the inclusion of fresh bread and fruit, as well as the availability of good tea. The careful attention to providing a range of choices, including local dishes, makes for an exceptional breakfast experience. While most reviews are positive, a few suggest that there could be more variety and note some dissatisfaction with certain aspects. Overall, however, the breakfast is a standout feature for many visitors at the resort.
Dinner
Novotel Goa Dona Sylvia Resort offers a variety of dining experiences for its guests, with food counters available throughout the day to cater to both lunch and dinner needs. While the overall sentiment towards the dinner buffet is positive, noting particularly the appeal of the Indian cuisine, there are areas identified for improvement. The dining experience received mixed reviews, with some guests describing the food as good and tasty, while others pointed out that the quality could be enhanced to justify the price, especially in the buffet offerings. The a la carte option reported as average, suggests room for elevating the culinary experience. Notably, Kebabs and Curries emerged as a standout choice, praised for its great culinary flavors. Pricing was also a concern, with some guests feeling the dinner buffet was more expensive than anticipated. Encouraging more efficient food service could enhance guest satisfaction, minimizing waste and addressing concerns about food value relative to cost.
Rooms
Nestled in proximity to a clean beach, Novotel Goa Dona Sylvia Resort offers a mix of charm and comfort, particularly with its villa-style accommodations that exude a distinctive allure. The resort is recognized for its consistently clean and well-maintained rooms, which are spacious for most needs, with a few being described as uber comfortable and very well furnished. Guests appreciate the comfort and facilities provided, mentioning that the rooms are a clean and comfortable retreat.
However, the rooms' decor appears to be somewhat dated, with requests for a more modern refresh to match the resort's esteemed status. The lighting in some rooms is considered quite dark. While the size of rooms is generally praised, a few families found them compact when accommodating additional members. Despite this, the premium sea-facing and boutique villa rooms are noted for their considerable space.
The cleanliness of the overall property is commendable, and the staff receives high praise for their courteous and attentive service. Guests also enjoy the convenience of private beach access and delightful amenities like mini pools, providing an alternative spot for relaxation apart from the main swimming pool. Some minor maintenance issues and unmet requests are noted, but overall, the resort offers a pleasant stay with spacious and comfortable accommodations.
Beds
The beds at Novotel Goa Dona Sylvia Resort have received mixed feedback from guests. While some appreciate firmness, others find the beds and pillows too hard and uncomfortable for a restful sleep. There’s a consensus that the mattresses and pillows could benefit from regular updates to enhance comfort. Old and creaky mattresses highlight the need for replacements, ideally with cozier options, to improve the overall sleep experience.
Cleanliness
Novotel Goa Dona Sylvia Resort receives widespread praise for its exceptional cleanliness and maintenance standards. Guests commend the resort as immaculate, highlighting its picturesque setting and overall neat appearance. The rooms and bathrooms are recognized as clean and well-maintained, with complimentary remarks about the proactive and unobtrusive staff contributing positively to the cleanliness experience. The resort's entrance and its beach are also well cared for, ensuring a pleasant experience for visitors. Despite isolated concerns regarding ants, water leakage, and flooring issues, the resort is celebrated for its serene environment and careful attention to detail, indicating a strong commitment to safety and cleanliness measures.
Staff
Visitors to Novotel Goa Dona Sylvia Resort are consistently impressed by the exceptional service provided by its staff. Known for their friendliness and courtesy, the team is described as extremely helpful and attentive, ensuring that guests feel welcomed and cared for throughout their stay. The hospitality experienced by guests is often noted as superb, leaving a lasting impression. The staff, particularly at the restaurant and Seagull, go out of their way to assist guests, showing a high level of dedication without being intrusive. While there are occasional mentions of slow service due to busy times, the overall experience remains positive with staff displaying professionalism and warmth. Special recognition is given to certain team members, highlighting the personal touches that enhance the guest experience. This attentive and polite service contributes significantly to the resort's reputation as a welcoming and hospitable destination.
Wi-Fi
The Wi-Fi experience at Novotel Goa Dona Sylvia Resort leaves much to be desired. Guests frequently report issues such as slow speeds, intermittent connectivity, and complete lack of access, particularly during the night. Rooms often experience poor signal or disconnections, and some guests suspect that the service might require additional payment for better performance, which they find unreasonable. Overall, the internet quality does not meet expectations, and could be improved to enhance the stay.
Pool
The Novotel Goa Dona Sylvia Resort is lauded for its exceptional pool facilities, characterized by their cleanliness and adherence to safety standards. Guests consistently praise the resort's two swimming pools, both of which are spacious and well maintained, offering a refreshing oasis for visitors. The pools are large enough to accommodate a considerable number of guests, ensuring a relaxed experience even during busy times. The property boasts a substantial swimming pool, with depth zoning contributing to its appeal by catering to different preferences and comfort levels. The surrounding pool area enhances the overall experience with its well-kept gardens and seamless access to the beach, creating a beautiful setting for leisure activities. Despite minor setbacks, such as occasional maintenance closures and Wi-Fi performance issues, the positive aspects of the pool facilities make them a standout feature of the resort.
Family
Novotel Goa Dona Sylvia Resort emerges as an ideal destination for families looking for relaxation and fun under one roof. The resort offers a plethora of activities suited for children of all ages, making it a family-friendly location. With a dedicated kids play area and an engaging kids club, younger guests can immerse themselves in various options, including video games, especially after a refreshing swimming session. This makes it a perfect haven for toddlers as well, ensuring family time is both enjoyable and fulfilling.
Families can relish a peaceful time, finding the resort to be a fantastic spot for relaxation with friends and loved ones. While the beach area may lack the expected tranquility due to persistent vendors, the overall experience at the resort remains highly recommended for its ability to cater to individual family needs, encouraging memorable get-togethers.
Though there are some challenges with internet connectivity, the resort compensates with its well-maintained family areas and welcoming environment that is also accommodating for senior citizens. Novotel Goa Dona Sylvia Resort is a fantastic choice for a quiet, restful vacation that caters to all ages, promising an unforgettable stay for every family member.
5 Star
Novotel Goa Dona Sylvia Resort is recognized for its high standards in dining, offering a five-star experience that aligns with the expectations of such a prestigious establishment. Reviewers frequently commend the hospitality, service, and culinary offerings, affirming that these elements consistently meet the five-star level. However, some guests find that certain aspects, like the check-in experience, fall short of the five-star anticipation, suggesting areas for improvement in service delivery compared to other five-star resorts.
Despite being a modern and highly esteemed hotel, the property is noted for its outdated technological facilities. Additionally, the rooms are deemed less exciting than expected, lacking the modern freshness typically anticipated after Novotel's acquisition. Returning guests have noticed a lack of exceptional hospitality during repeat visits, indicating a need for consistent improvement in guest experience. Nonetheless, the overall appeal as a five-star property remains significant, attracting guests who appreciate its commitment to high-quality dining and service standards.
Yes, Novotel Goa Dona Sylvia Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Novotel Goa Dona Sylvia Resort.
No, Novotel Goa Dona Sylvia Resort doesn't allow dogs.
Yes, parking facilities are available at Novotel Goa Dona Sylvia Resort.