Cebu City10.31182500,
123.89323000,
Governor M. Roa Street, Barangay Capitol Site(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsPillows Hotel Cebu is a favored choice among travelers, highly praised for its strategic and convenient location in the heart of Cebu City. Its placement allows easy access to major shopping centers, dining options, and key city spots like Osmena Circle and Mango Square, while still offering a peaceful retreat from the bustling city streets. The hotel's proximity to notable landmarks and public transport options makes it an ideal base for both business and leisure travelers.
Guest experiences at Pillows Hotel Cebu are enhanced by spacious and well-maintained rooms with comfortable beds and quality pillows, ensuring a restful stay. While some rooms lack natural light due to the absence of windows, the overall aesthetic and cleanliness receive widespread praise. A highlight is the exceptional staff, who are consistently described as friendly and accommodating, contributing to a welcoming atmosphere.
Breakfast at the hotel is generally appreciated for its quality, with an all-day breakfast option that provides flexibility. Guests enjoy ordering breakfast to their room, although some feel the menu could benefit from more variety. Despite mixed reviews, the staff's warm service makes the experience enjoyable.
While the WiFi service has received mixed feedback, with some areas experiencing weak connectivity, the general opinion of Pillows Hotel Cebu is overwhelmingly positive. Comfortable beds, spacious accommodations, and a clean, modern environment make it a standout choice, particularly for budget-conscious travelers. The hotel strikes a remarkable balance between affordability, comfort, and convenience, solidifying its reputation as a reliable and attractive option for visitors to Cebu City. Show more
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Categories
Family Friendly Hotel
Pillows Hotel Cebu features spacious family rooms with a large double bed and two single beds, perfect for families with children. It offers comfortable accommodations suitable for a family stay.
Hotel near Nightlife Spots
The hotel is located on Governor M. Roa Street, providing access to nightlife options in Capitol Site. It is near Fuente Osmeña Circle, surrounded by restaurants and nightlife.
Cheap Hotel
This hotel is located on Governor M. Roa Street in the Capitol Site area. It offers budget-friendly options with essential amenities, making it a practical choice for travelers.
3-Star Hotel
This hotel provides cozy accommodations and essential amenities in a convenient location. It offers a comfortable stay for budget-conscious travelers seeking a reliable base in Cebu City.
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Standard Double RoomThis air-conditioned double room comes with a safety deposit box, a flat-screen TV with cable channels, and a working desk. The room comes with a private bathroom equipped with a shower facility and free toiletries.
Superior Twin RoomFitted with single beds and air conditioning, this room comes with a working desk, a clothes rack, and a safety deposit box. The room also includes a private bathroom with shower and toilet along with free toiletries.
Deluxe Twin RoomThis twin room has air conditioning, a flat-screen cable TV, and a safety deposit box. The room is also equipped with a private bathroom with shower and toilet. It also comes with free toiletries and towels.
Premium Quadruple RoomThis quadruple room has a balcony and a flat-screen TV with cable channels. The room is fitted with air conditioning and a private bathroom equipped with shower and toilet along with free toiletries.
Guest Reviews
8.0
Very Good
Location
Pillows Hotel Cebu boasts a highly convenient and strategic location, earning praise for its central placement in the heart of Cebu City. Guests consistently emphasize its proximity to major establishments, shopping centers, and dining options. The hotel's placement allows easy walking access to key spots like Osmena Circle, Fuente Circle, and Mango Square, making it an ideal base for exploring the city. Despite its centrality, the hotel enjoys a quiet and peaceful environment, providing a restful retreat from the bustling city streets. With notable landmarks, such as the Cebu Doctors Medical Center and Ayala Center, just a stone's throw away, the hotel serves as a perfect choice for both business and leisure travelers. Guests appreciate the ease of access to public transport options, ensuring convenient travel within Cebu. Additionally, the combination of a quiet street setting with proximity to vibrant city life makes this location both serene and lively. This well-balanced mix of accessibility and tranquility paired with an attractive price-quality ratio makes Pillows Hotel Cebu a favorable option for visitors seeking comfort and convenience.
Breakfast
Pillows Hotel Cebu offers a mixed experience when it comes to breakfast. Many guests appreciate the inclusion of breakfast in their stay, providing a delicious start to the day. The hotel’s all-day breakfast feature is particularly well-received, allowing flexibility in enjoying a meal at a relaxed pace. Dishes are praised for being hot and fresh, and there's notable mention of great coffee, complementing the morning routine. Guests enjoy the convenience of ordering breakfast to their room, finding it a relaxed and comfortable way to dine.
However, feedback suggests the breakfast options may be limited for those desiring more variety or a buffet experience. While the food quality generally meets expectations, some guests expressed a desire for more expansive choices on the menu. The serving sizes are a point of contention, with some finding them adequate and others leaving the table still hungry. For those looking for more substantial meals, the breakfast might feel minimalist, akin to a basic level rather than indulgent.
There is a functional arrangement for dining, with breakfast served directly to rooms. Although some reviewers note the absence of dedicated dining furniture in rooms, the first floor offers a space to enjoy breakfast comfortably. Overall, the staff's friendly service enhances the experience, making the morning meal an appreciated perk of staying at the hotel.
Rooms
Nestled in the heart of Cebu City, Pillows Hotel is a haven for travelers seeking comfort and convenience. Guests consistently praise its spacious rooms, which many find surprisingly large and inviting, ideal for families or groups of friends. The generous size of the rooms makes relaxation easy, with ample space to unwind after a day of exploration. Most reviews highlight the hotel's cleanliness, noting that the rooms are consistently well-maintained and fresh. Comfortable beds and quality pillows contribute to a restful stay, adding to the overall sense of comfort. The hotel's central location is another plus, placing visitors within easy reach of vibrant bars, cozy cafés, and local supermarkets, perfect for those looking to experience the bustling city life. While the rooms occasionally lack natural light due to the absence of windows, they remain aesthetically pleasing and justify the price well. Staff are often described as accommodating and kind, enhancing the experience with their helpfulness and attentiveness. Overall, the combination of spaciousness, cleanliness, and location makes Pillows Hotel a compelling choice for those visiting Cebu City.
Beds
At Pillows Hotel Cebu, guests consistently rave about the exceptional comfort of the beds. With large, inviting beds and plush, cozy pillows, the sleeping experience is often described as nothing short of superb. Visitors highlight the spaciousness of the beds, with some noting the generous size of the queen beds and the thick mattresses that provide just the right level of firmness. The pillows, often described as excellent and even super comfy, enhance the overall restful experience. In addition to the physical comfort, the hotel offers a serene and secure environment, making it an ideal retreat within the bustling city. With such positive feedback on comfort, Pillows Hotel Cebu seems to be a top choice for travelers seeking a relaxing and restful stay.
Cleanliness
Nestled in a well-connected area, Pillows Hotel Cebu boasts a reputation for cleanliness and modernity that stands out among its guests. Travelers frequently highlight the hotel's immaculate rooms and bathrooms, which offer a sense of orderliness and comfort. Spacious accommodations contribute to a relaxing stay, paired with modern facilities and a welcoming indoor environment. Although some guests noted occasional concerns with room upkeep, these seem to be isolated incidents amidst praises of cleanliness.
The hotel's helpful and friendly staff are often commended for enhancing the overall experience, ensuring guest satisfaction through attentive service. Comfortable beds complement the cleanliness, offering a restful night's sleep. Despite some feedback regarding dim lighting and outdated linens, the general consensus is that the hotel provides a well-maintained and inviting atmosphere.
While breakfasts have elicited mixed reviews, guests find the hotel's location convenient and accessible, making it easy to explore nearby attractions. Pillows Hotel Cebu provides a solid option for those valuing a clean and efficient base during their stay in the city, ensuring a pleasant and enjoyable travel experience.
Staff
Pillows Hotel Cebu is highly praised for its exceptional staff, consistently described as friendly, helpful, and accommodating. Guests frequently mention feeling welcomed and well-assisted, owing to the warm and courteous approach of the team. The staff is noted for being attentive and approachable, always ready to provide assistance and advice, such as organizing transfers or offering tips on local attractions. Many guests appreciated being offered upgrades and the option for a late check-out, showcasing their commitment to providing excellent service. Although comments on communication hint at room for improvement, the overall consensus is that the staff goes above and beyond to ensure a pleasant and comfortable stay at the hotel.
Wi-Fi
Pillows Hotel Cebu offers a mixed experience when it comes to WiFi connectivity. Guests have praised the internet for being good and very fast at times, particularly enjoying the complimentary access on the second floor. However, the experience is not consistent across the board. Some guests have reported shaky connectivity and weak signals, especially in rooms on the second and third floors, where the WiFi can be slow or even non-existent. While efforts have been made to improve the situation with extenders, the signal remains unreliable for some visitors. Overall, the hotel's WiFi service shows potential but could benefit from further improvements to offer a more dependable connection across all areas.
3 Star
Pillows Hotel Cebu offers travelers a welcoming stay with its impressive value for money, making it a standout choice among three-star accommodations. Guests consistently appreciate the good quality and price ratio, finding it an ideal option for budget-conscious visitors seeking a pleasant and refreshingly clean environment. The hotel staff receives high praise for their helpfulness, enhancing the overall guest experience. While it serves well as a stopover or short stay destination, many guests express satisfaction with its services for a couple of nights. The hotel has carved out a niche as an entry-level choice, providing adequate comfort and utility for its pricing. Despite a few mixed impressions, the overarching sentiment remains positive, spotlighting the hotel's appeal for those who prioritize budget without compromising cleanliness and hospitality.
No, Pillows Hotel Cebu doesn't have any pool.
No, a spa isn't available at Pillows Hotel Cebu.
No, Pillows Hotel Cebu doesn't allow dogs.
Yes, parking facilities are available at Pillows Hotel Cebu.