Sarrosa International Hotel and Residential Suites
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Summary of reviewsSarrosa International Hotel and Residential Suites is celebrated for its strategic location, offering guests convenient access to essential services, local restaurants, shopping districts, IT Park and transportation hubs. Guests frequently mention the hotel's clean and quiet environment, making it a suitable choice for both leisure and business travelers.
When it comes to breakfast, the hotel receives mixed reviews. While many guests enjoy the excellent breakfast buffet with a variety of options, there are concerns about the quality and temperature of certain items, as well as the perceived high cost. Nevertheless, the polite and attentive staff contribute positively to the overall dining experience.
The hotel’s rooms are generally well-received, noted for their spaciousness, cleanliness and comfort. Many guests highlight the accommodating nature of the staff, who sometimes offer free upgrades. Some minor issues include dated decor in some rooms and occasional maintenance concerns such as noisy air conditioning or small found items. Despite these, the overall room quality remains a strong point.
Cleanliness across the hotel is praised with daily room freshening noted by many guests. Although certain aspects like the bathrooms and some furnishings show signs of age and could benefit from modernization, the hotel maintains a high standard of cleanliness.
The staff at Sarrosa International Hotel and Residential Suites are widely lauded for their friendliness and helpfulness, consistently making guests feel welcome. While there are minor reported concerns about service inconsistencies and communication issues with some staff members, the overall sentiment is very positive.
Guest feedback on the free wifi indicates room for improvement with many experiencing issues like slow speeds and frequent disconnections.
The gym and pool facilities, although appreciated for their presence, often fall short in terms of maintenance and accessibility. The gym equipment needs better care and the pool's restrictive operating hours and cleanliness issues detract from the experience. An upgrade in maintenance and better management of these amenities could significantly enhance guest satisfaction.
Finally, the comfort of the beds receives notable commendation with guests largely enjoying the cozy mattresses and thick blankets, contributing to a restful stay. Overall, despite some areas needing improvement, Sarrosa International Hotel and Residential Suites generally offers a pleasant and comfortable experience, bolstered by its prime location and friendly staff.
Categories
When it comes to breakfast, the hotel receives mixed reviews. While many guests enjoy the excellent breakfast buffet with a variety of options, there are concerns about the quality and temperature of certain items, as well as the perceived high cost. Nevertheless, the polite and attentive staff contribute positively to the overall dining experience.
The hotel’s rooms are generally well-received, noted for their spaciousness, cleanliness and comfort. Many guests highlight the accommodating nature of the staff, who sometimes offer free upgrades. Some minor issues include dated decor in some rooms and occasional maintenance concerns such as noisy air conditioning or small found items. Despite these, the overall room quality remains a strong point.
Cleanliness across the hotel is praised with daily room freshening noted by many guests. Although certain aspects like the bathrooms and some furnishings show signs of age and could benefit from modernization, the hotel maintains a high standard of cleanliness.
The staff at Sarrosa International Hotel and Residential Suites are widely lauded for their friendliness and helpfulness, consistently making guests feel welcome. While there are minor reported concerns about service inconsistencies and communication issues with some staff members, the overall sentiment is very positive.
Guest feedback on the free wifi indicates room for improvement with many experiencing issues like slow speeds and frequent disconnections.
The gym and pool facilities, although appreciated for their presence, often fall short in terms of maintenance and accessibility. The gym equipment needs better care and the pool's restrictive operating hours and cleanliness issues detract from the experience. An upgrade in maintenance and better management of these amenities could significantly enhance guest satisfaction.
Finally, the comfort of the beds receives notable commendation with guests largely enjoying the cozy mattresses and thick blankets, contributing to a restful stay. Overall, despite some areas needing improvement, Sarrosa International Hotel and Residential Suites generally offers a pleasant and comfortable experience, bolstered by its prime location and friendly staff.
Family Friendly Hotel
Offers residential suites that are suitable for families needing more space and amenities like kitchenettes. Provides a comfortable and convenient stay with family-friendly services.
Hotel with Swimming Pool
Sarrosa International Hotel and Residential Suites provides spacious accommodations and excellent amenities. The hotel offers a comfortable and relaxing experience with good pool facilities.
Indoor Pool
Business Hotel
Sarrosa International Hotel offers meeting facilities and residential suites suitable for extended business stays. It provides essential services and a comfortable environment for corporate travelers.
Hotel with Parking
This hotel and residential suite complex includes parking facilities as part of its services for residents and guests.
Hotel with Gym
Features a gym that includes both a fitness room and a swimming pool. While the equipment may need improvement, it offers a plus for fitness enthusiasts.
3-Star Hotel
This hotel offers a combination of hotel rooms and residential suites, providing flexibility for different types of travelers. It offers essential amenities, making it a reliable option for short and long stays.
Hotel with Indoor Pool
This hotel offers an indoor swimming pool that is four feet deep and operates from Tuesday to Sunday, 6:00 AM to 9:00 PM. A free fitness center is also available for guests.
Hotel for Honeymoon
Hotel near Nightlife Spots
Cheap Hotel
Accessible Hotel
Guest Reviews
Sarrosa International Hotel and Residential Suites enjoys praise for its superb location, which stands out as a key highlight among guests. The hotel's central position ensures easy access to groceries, restaurants, shops and essential services, making it a convenient choice for travelers. Its proximity to a bus stop and key transportation hubs simplifies commuting and navigating around the city. Guests appreciate the nearby 7-11 shop, open 24/7, adding to the hotel's convenience factor.
The vicinity to IT Park, shopping districts and dining venues further enhances its appeal. Visitors also highlight the clean and quiet environment of the hotel, complemented by accommodating and nice staff. Overall, the strategically placed Sarrosa International Hotel offers an excellent base for both leisure and business travelers, providing easy access to multiple amenities and notable city spots.
Sarrosa International Hotel and Residential Suites receives mixed feedback regarding its breakfast offerings. Many guests appreciate the excellent breakfast buffet, highlighting a variety of food and fruits that contribute to an enjoyable meal. The breakfast is also described by some as great with a plentiful array of options.
However, there are several areas where guests have expressed dissatisfaction. The fruit juice served is considered undrinkable by some because it consists of cheap mixed powders. Furthermore, while there is mention of a good variety of breakfast items, some guests find the food to be cold and comment on the lack of variety and slow replenishment. The breakfast buffet sometimes resembles more of a lunch buffet with some food items appearing like leftovers from previous meals.
There are also remarks about the cost with some guests considering the breakfast buffet to be expensive, especially the a la carte options. Despite these criticisms, several guests acknowledge the politeness and attentiveness of the hotel staff, which significantly enhances their overall experience. Generally, the breakfast at the hotel is perceived as good but could benefit from improvements in both variety and quality.
Sarrosa International Hotel and Residential Suites offers a range of room accommodations that most guests find highly satisfactory. Key highlights include the spaciousness and cleanliness of the rooms, often described as fantastic, lovely and very comfortable. Many guests appreciated the large room sizes and comfortable beds, which contributed to a relaxing stay. The hotel staff is often noted for being lovely and accommodating, sometimes even upgrading rooms for free.
However, some reviews point out that a few rooms appear dated or worn out and that there were occasional issues with maintenance and cleanliness, such as finding small items under the bed upon check-in. Additionally, some rooms were smaller than expected based on promotional pictures, although they were still deemed cozy and comfy with adequate amenities.
Guests also noted that the air conditioning could be noisy and that the location might not be ideal for all, but these factors seemed to be minor inconveniences compared to the overall positive experience regarding the room quality and space.
The beds at Sarrosa International Hotel and Residential Suites have garnered largely positive feedback from guests. Many have noted the comfort of the beds, describing them as very comfortable and good. Guests particularly appreciated the comfortable mattresses and thick blankets that contributed to a pleasant sleeping experience. The spacious rooms, which sometimes feature multiple beds along with other amenities like towels, sinks and toilets, add to the overall comfort. Additionally, suites with larger beds can conveniently accommodate multiple people. Although a few reviews mentioned issues like hard beds and mattresses that didn't stay still, the general consensus points towards a comfortable and restful stay.
Despite needing some modernization in certain areas, Sarrosa International Hotel and Residential Suites stands out for its commendable emphasis on cleanliness. Many guests have highlighted the rooms as very clean, cozy and regularly freshened up each day. The structure, while a bit outdated in places, maintains a high standard of cleanliness, which guests appreciate.
However, bathrooms have been noted to occasionally suffer from issues such as moldy silicone, rusty shower curtains and unpleasant odors. Carpets and some furnishings also show signs of age and wear, detracting slightly from the overall experience. Yet, despite these minor drawbacks, the hotel remains a popular choice, particularly praised for its friendly staff and the consistent cleanliness of the rooms.
Travelers to Cebu City can expect a clean, friendly stay at Sarrosa, though they should be aware of its dated facilities and limited parking space.
The staff at Sarrosa International Hotel and Residential Suites has received widespread praise for their friendliness and helpfulness. Many guest reviews highlight the team as extremely polite, attentive and courteous with several guests noting that the staff's hospitality is superb. The staff is described as accommodating, always willing to address queries and needs promptly, making guests feel well cared for during their stay.
However, there are a few concerns mentioned by some guests. While the majority of the team is praised, instances were reported where certain staff members, such as those at the front desk, were not as service-oriented or accommodating as others expected. Additionally, there have been occasional hiccups with communication, particularly around language barriers.
Despite these few critiques, the overall sentiment about the staff is positive with many guests appreciating the excellent service and kind demeanor of the hotel's team.
Guests have noted that the wifi at Sarrosa International Hotel and Residential Suites has been inconsistent. While some mentioned a great and fast internet connection, many others reported issues such as instability, slow speeds and frequent disconnections, particularly in the rooms. Overall, the feedback indicates that the hotel's wifi service could use significant improvement to meet guests' expectations.
Sarrosa International Hotel and Residential Suites features a gym that includes both a fitness room and a swimming pool. While the existence of these facilities is a plus, the gym has room for improvement. Guests have noted that the fitness equipment is in poor condition and not well maintained with some equipment mislabelled and in need of cleaning due to sweat accumulation. The gym's opening hours are irregular, which may inconvenience some visitors. Additionally, the gym and pool have been reportedly under construction at times. An upgrade to the maintenance and organisation of the gym could significantly enhance the guest experience.
Sarrosa International Hotel and Residential Suites offers a swimming pool that has drawn mixed reviews from guests. While some guests appreciated the presence of a swimming pool and found it nice alongside the shower facilities, there were several points of concern that dampened the overall experience. Notably, the pool's operating hours were a frequent issue, closing as early as 5 PM to 7 PM, which some guests found inconvenient. The pool is also closed on Mondays and Tuesdays, limiting access further.
Maintenance issues were repeatedly highlighted with guests mentioning the pool was unkempt, not well-maintained and sometimes under construction upon arrival. Cleanliness was another point of contention; reviews noted that the pool was not always clean and had high chlorine levels. Additionally, the pool's water temperature was cold with guests suggesting a need for heating. Family travelers should note that the pool was not deemed particularly kid-friendly.
Overall, while the idea of a pool is appealing, several operational and maintenance issues need addressing to meet guest expectations.
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Location
The vicinity to IT Park, shopping districts and dining venues further enhances its appeal. Visitors also highlight the clean and quiet environment of the hotel, complemented by accommodating and nice staff. Overall, the strategically placed Sarrosa International Hotel offers an excellent base for both leisure and business travelers, providing easy access to multiple amenities and notable city spots.
Breakfast
However, there are several areas where guests have expressed dissatisfaction. The fruit juice served is considered undrinkable by some because it consists of cheap mixed powders. Furthermore, while there is mention of a good variety of breakfast items, some guests find the food to be cold and comment on the lack of variety and slow replenishment. The breakfast buffet sometimes resembles more of a lunch buffet with some food items appearing like leftovers from previous meals.
There are also remarks about the cost with some guests considering the breakfast buffet to be expensive, especially the a la carte options. Despite these criticisms, several guests acknowledge the politeness and attentiveness of the hotel staff, which significantly enhances their overall experience. Generally, the breakfast at the hotel is perceived as good but could benefit from improvements in both variety and quality.
Rooms
However, some reviews point out that a few rooms appear dated or worn out and that there were occasional issues with maintenance and cleanliness, such as finding small items under the bed upon check-in. Additionally, some rooms were smaller than expected based on promotional pictures, although they were still deemed cozy and comfy with adequate amenities.
Guests also noted that the air conditioning could be noisy and that the location might not be ideal for all, but these factors seemed to be minor inconveniences compared to the overall positive experience regarding the room quality and space.
Beds
Cleanliness
However, bathrooms have been noted to occasionally suffer from issues such as moldy silicone, rusty shower curtains and unpleasant odors. Carpets and some furnishings also show signs of age and wear, detracting slightly from the overall experience. Yet, despite these minor drawbacks, the hotel remains a popular choice, particularly praised for its friendly staff and the consistent cleanliness of the rooms.
Travelers to Cebu City can expect a clean, friendly stay at Sarrosa, though they should be aware of its dated facilities and limited parking space.
Staff
However, there are a few concerns mentioned by some guests. While the majority of the team is praised, instances were reported where certain staff members, such as those at the front desk, were not as service-oriented or accommodating as others expected. Additionally, there have been occasional hiccups with communication, particularly around language barriers.
Despite these few critiques, the overall sentiment about the staff is positive with many guests appreciating the excellent service and kind demeanor of the hotel's team.
Wi-Fi
Gym
Pool
Maintenance issues were repeatedly highlighted with guests mentioning the pool was unkempt, not well-maintained and sometimes under construction upon arrival. Cleanliness was another point of contention; reviews noted that the pool was not always clean and had high chlorine levels. Additionally, the pool's water temperature was cold with guests suggesting a need for heating. Family travelers should note that the pool was not deemed particularly kid-friendly.
Overall, while the idea of a pool is appealing, several operational and maintenance issues need addressing to meet guest expectations.
Yes, Sarrosa International Hotel and Residential Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Sarrosa International Hotel and Residential Suites.
No, Sarrosa International Hotel and Residential Suites doesn't allow dogs.
Yes, parking facilities are available at Sarrosa International Hotel and Residential Suites.
Yes, Sarrosa International Hotel and Residential Suites has a gym.
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