Candlewood Suites - Celaya by IHG

Celaya 20.52368400, -100.77692300 , Lote Unicado En Av. Eje Nor-oriente Casi Esq. Rivera Del Campestre (Show on Map)
9.4
Excellent


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Summary of reviewsCandlewood Suites - Celaya by IHG, stands out as a highly praised accommodation option, prominently recognized for its convenient location, cleanliness and exceptional staff. Situated close to various restaurants, shopping plazas and a nearby mall, the hotel offers easy access to essential amenities, adding to its appeal for travelers.

While opinions on breakfast were mixed, most guests found it tasty, plentiful and of high quality with excellent staff service, despite some suggesting the need for more variety and extended service hours.

The spacious and well-equipped rooms are a significant highlight, providing ample space for both relaxation and extended stays. Guests appreciate the comfortable beds, excellent lighting, well-maintained bathroom facilities and a kitchenette equipped with necessary appliances, all ensuring a pleasant and convenient stay.

Cleanliness is a strong suit of the hotel with guests frequently noting the impeccable standards throughout the property. The cleanliness of the rooms, combined with the attentiveness of the cleaning staff, contributes to an overall sense of comfort and tranquility.

The staff receive consistent commendation for their friendliness, attentiveness and professionalism with both housekeeping and front desk teams playing key roles in delivering exceptional guest experiences. The personable and helpful nature of the staff adds to the warm and welcoming atmosphere of the hotel.

Although feedback on the pool was mixed with some guests noting the consistently cold water temperature and occasional cleanliness issues, many still enjoyed the pool area, particularly in the evening.

In summary, Candlewood Suites - Celaya by IHG, is a top choice for travelers seeking a clean, comfortable and conveniently located accommodation with spacious rooms, friendly staff and a generally positive breakfast experience.
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Hotel with Parking
Guests consistently mention and appreciate the secure parking available at this hotel, in addition to complimentary parking for all guests, highlighting its reliability and convenience.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
King Studio Suite Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.

Studio Suite with Two Queen Beds Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that comes with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

King Studio Suite - Disability Access Roll in Shower/Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

One-Bedroom King Suite Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

Standard Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The fully equipped kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views.

Guest Reviews
9.4
Excellent
Location
Candlewood Suites - Celaya by IHG, enjoys a highly praised location, making it convenient for travelers. Positioned close to various restaurants and shopping plazas, guests find it easy to access everything they need. The hotel is also noted for its proximity to a mall, facilitating smooth ingress and egress. Alongside the prime location, guests appreciate the cleanliness of the hotel and the friendly staff.

Breakfast
Guests staying at Candlewood Suites - Celaya by IHG, have various opinions about the breakfast offered. Many guests appreciate the breakfast, describing it as very tasty, plentiful and exceptionally good. Some found the breakfast to be complete and of high quality with satisfactory cleanliness and attention from the staff.

However, a few guests mentioned areas for improvement, such as the need for more variety in the breakfast options and that breakfast service finishes quite early. There were also some concerns about the waiting time for breakfast and the prices of the food. Despite these points, the overall response points to a generally positive breakfast experience with some room for enhancements.

Rooms
Candlewood Suites - Celaya by IHG, impresses guests with its remarkably spacious and well-equipped rooms. Visitors frequently highlight the generous room size, which provides ample space to relax and move around. These rooms are designed to be both comfortable and practical, making them ideal for short or extended stays.

Guests appreciate the clean and comfortable environment with excellent lighting and a delightful bed that ensures a restful night's sleep. The inclusion of a well-equipped kitchenette—complete with a fridge, stove and oven—adds a level of convenience, allowing guests to prepare their meals as needed.

The bathroom facilities receive praise for their cleanliness and functionality. The rooms are equipped with all necessary amenities, making stays extremely pleasant. Moreover, visitors find the photos on the hotel's website to be a true representation of what they experience in person, establishing confidence in the accommodation's offerings.

Overall, Candlewood Suites - Celaya stands out for its spacious, well-distributed and thoughtfully planned rooms, providing a comfortable and convenient stay supported by friendly and helpful staff.

Beds
Guests consistently praise the beds at Candlewood Suites - Celaya by IHG, highlighting their exceptional comfort. Many reviews describe the beds as super comfortable or amazing, often emphasizing the high quality of both the mattresses and pillows. The comfort of the beds appears to be a standout feature of the hotel, contributing significantly to a restful stay. Additionally, one review notes the convenience of the self-service cafeteria, complementing the overall comfortable experience.

Cleanliness
Candlewood Suites - Celaya by IHG, consistently impresses guests with its impeccable cleanliness and well-maintained facilities. Visitors frequently highlight the hotel's high standards of cleanliness, describing the entire property as super clean, pleasant and even mentioning that it smells new. The rooms are particularly praised for being perfectly clean and well-disinfected, contributing to the overall sense of comfort and tranquility. Additionally, the cleaning staff is noted for their attentiveness and dedication to maintaining cleanliness throughout the hotel. Cleanliness, combined with comfortable beds and friendly staff, makes this hotel a commendable choice for travelers.

Staff
At Candlewood Suites - Celaya by IHG, the hallmark of the guest experience is the remarkable quality of the staff. Guests consistently highlight the friendly and attentive nature of the hotel staff, noting that they are always ready to address any needs that arise. The service provided is frequently described as excellent, marked by a blend of warmth and professionalism.

The housekeeping team is particularly praised for their meticulous attention to cleanliness, ensuring that rooms are maintained to a high standard. The front desk staff stands out for their helpfulness and efficiency, offering a warm welcome and continuous support throughout guests' stays.

Guests appreciate the overall atmosphere of hospitality with the kindness and friendliness of the staff leaving a lasting impression. Whether interacting with the cleaning crew or the front desk team, the high level of service and personal attention reflect the hotel's commitment to creating a pleasant and accommodating environment.

Pool
Guests at Candlewood Suites - Celaya by IHG, have shared a mix of feedback regarding the hotel's pool. Many appreciated the pool area, describing it as a great space to relax, especially in the evening. The thoughtful layout of the facilities and rooms also received praise, adding to the overall positive experience. However, a recurring concern was the consistently cold water temperature with several guests noting that the pool is not heated. Some found the pool water too chilly, especially in the morning and felt this detracted from an otherwise perfect stay. Additionally, there were occasional remarks about the pool being dirty or not operational. Despite these issues, the pool itself was still enjoyed by some guests who loved the experience.


Yes, Candlewood Suites - Celaya by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Candlewood Suites - Celaya by IHG.

Yes, Candlewood Suites - Celaya by IHG welcomes dogs.

Yes, parking facilities are available at Candlewood Suites - Celaya by IHG.

Yes, Candlewood Suites - Celaya by IHG has a gym.

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