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Summary of reviewsHG Cerler, nestled in the heart of the Pyrenees, is highly acclaimed for its breathtaking location, providing guests with stunning mountain views and convenient access to the slopes. Its serene and tranquil setting makes it an ideal retreat for relaxation and nature exploration, appealing to families and adventurers alike. The hotel not only offers a strategic location for exploring nearby attractions but also provides great facilities including a beautiful pool and garden area.
Guests enjoy a satisfying breakfast experience noted for its quality, variety, and completeness, which sets a positive tone for the day ahead. The attentive service enhances the breakfast experience, although there is room for improvement in variety. While the dining experience at dinner is seen as mixed, the ambiance in the pool area and terraces is a highlight.
The rooms are spacious, comfortable, and clean, often featuring spectacular views that complement the restful atmosphere. Although improvements such as air conditioning and mini fridges could enhance comfort, the positive aspects including comfortable beds are widely appreciated. The hotel's meticulous attention to cleanliness stands out, ensuring a pristine environment throughout guests' stays.
HG Cerler's staff receives overwhelming praise for their dedication and friendliness, with individuals like Mario at reception contributing to a genuinely welcoming atmosphere. Their superb attention and willingness to go the extra mile ensure a seamless experience for visitors. The outdoor pool area, with its stunning mountain vistas, is favored by guests, providing a tranquil oasis on hot summer days.
Families find HG Cerler particularly welcoming, with a cozy environment and free activities for children, including a miniclub. The hotel’s ambiance and staff create a pleasant atmosphere for families seeking relaxation. Despite a few minor critiques regarding room temperatures and bedding firmness, the overall comfort of the beds is positively noted.
In summary, HG Cerler is celebrated for its scenic location, quality breakfast, and extraordinary service, offering a memorable stay for those seeking adventure and tranquility alike. Show more
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Categories
Hotel near Ski Resorts
Located in the Cerler ski resort, this hotel provides easy access to winter sports. It includes a spa, a sun terrace, and a restaurant, enhancing the overall ski vacation experience.
3-Star Hotel
This 3-star hotel is well-located in the Cerler ski resort in the Valley of Benasque, making it ideal for winter sports and summer activities. Guests appreciate its cleanliness and proximity to the slopes.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Double RoomThis heated room offers a TV, telephone and a private bathroom with a hairdryer and toiletries.
Triple Room (2 Adults + 1 Child)This heated room offers a TV, telephone and a private bathroom with a hairdryer and toiletries. There are 2 single beds and a sofa bed or bunk bed.
Double or Twin RoomThis heated room offers a TV, telephone and a private bathroom with a hairdryer and toiletries.
Double or Twin Room (1 Adult + 1 Child)Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room has parquet floors, heating and a TV.
Family Room (2 Adults + 2 Children)Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has parquet floors, heating and a TV. The unit has 3 beds.
Quadruple Room (2 Adults + 2 Children)This heated room offers a TV, telephone and a private bathroom with a bath or shower. There are 2 single beds and a sofa bed or bunk bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of the Pyrenees, HG Cerler boasts a superb location that charms guests with its scenic beauty and proximity to the slopes. Travelers widely appreciate the spectacular views offered by its mountain environment, highlighting the beautiful landscapes that surround the hotel. Guests often note the tranquility the location provides, making it an ideal spot for relaxation and nature walks.
Whether visiting for skiing or simply to soak in the wonders of Cerler, the hotel presents a harmonious blend of access to outdoor activities and serene retreat. Perfect for families and adventurers alike, it sits close enough to the slopes to ensure convenience without compromising the peace of its surroundings. Additionally, those with a car will find the hotel's situation strategic for exploring the nearby wonders.
The friendly staff and comfortable rooms further enhance the stay, providing a warm welcoming atmosphere. Many guests compliment the great facilities, including a good pool and garden that add to the overall excellent location. With impressive views from the rooms and excellent service, HG Cerler is favored by visitors looking for both adventure in the Pyrenees and a serene escape.
Breakfast
HG Cerler offers guests a satisfying breakfast experience characterized by quality and abundance. Many reviewers appreciate the excellent and very complete breakfast, noting the generous buffet that features plenty of variety and high-quality offerings. Described as very good and of great quality, the breakfast receives praise for its completeness, ensuring guests have everything necessary for a fulfilling start to the day.
However, some guests have observed a slight decrease in variety, particularly expressing a desire for more pastries and improvements in the overall simplicity and organization of the buffet. Despite these minor drawbacks, the breakfast is generally well-received, with most guests acknowledging it as a good value and perfectly sufficient for a pleasant stay.
The hotel's focus on delivering a generous and complete breakfast experience, coupled with attentive service from the staff, ensures that visitors can enjoy both a productive and relaxing morning before exploring the surrounding areas.
Dinner
HG Cerler offers varied dining experiences for guests, featuring both restaurant dinners and snacks. While some visitors have enjoyed excellent dinners and appreciated the great options available, there is a general consensus that the overall dining experience is mixed. The food offerings in the restaurant are considered limited and at times, the menus are seen as expensive relative to their quality. Additionally, some guests feel that the dinner offerings do not compare favorably with those of nearby dining establishments. Despite these critiques, the pleasant ambiance of the pool area and terraces contributes positively to the dining experience at the hotel.
Rooms
HG Cerler offers a range of room experiences, with many guests appreciating the spaciousness and comfort they provide. The beds consistently receive high praise for their comfort, and several rooms feature stunning mountain views, enhancing the overall stay. The cleanliness of the rooms is frequently noted as satisfactory, although there are occasional remarks suggesting room for improvement.
Guests particularly enjoy the large, well-maintained rooms and ample space available, with some rooms even boasting access to a terrace. Despite lacking air conditioning, most rooms manage to maintain comfort, though opening windows may be necessary for ventilation. A few comments mention minor inconveniences such as the absence of mini fridges or cramped bathrooms, but these don't overshadow the positive aspects.
The hotel's location is another highlight, with its proximity to the slopes making it a convenient choice for those seeking adventure or relaxation in the scenic surroundings. The staff, including waiters and reception personnel, contribute positively to the overall comfortable experience at HG Cerler, further enhancing its appeal.
Beds
The accommodations at HG Cerler are generally well-regarded for their comfort, although there is some variation in opinions about the beds. Many guests have found the beds to be very comfortable, highlighting the overall pleasant sleeping experience. However, a few guests have noted that the mattresses can be a bit hard, which might not suit everyone's preferences. In terms of pillows, some reviews suggest that the pillows are quite flat or low, which may affect sleep quality for some. Despite this, the consensus remains positive, with many reviewers appreciating the comfort of the beds during their stay.
Cleanliness
HG Cerler stands out for its commitment to cleanliness, offering guests a pristine and comfortable environment throughout their stay. The rooms are not only clean but also come with comfortable beds, ensuring a restful experience. Guests can enjoy a peaceful and modern atmosphere, with updated features and meticulous attention to detail. The excellent service and dedication to maintaining high standards of cleanliness are evident across all hotel facilities. Moreover, the hotel offers magnificent views and a very quiet ambiance, supported by efficient soundproofing and good lighting, enhancing the overall comfort. HG Cerler is a great choice for those seeking a clean and well-maintained retreat in a serene setting.
Staff
At HG Cerler, guests frequently praise the exceptional quality of service provided by the hotel's staff. The dedicated team, including individuals like Mario at reception, Edgar, Carolina, Claudia, and Marcos, are recognized for their consistent friendliness and attentiveness. Visitors highlight the superb attention and kindness they receive, which contributes to a truly welcoming atmosphere. The staff is notably helpful and polite, always willing to go the extra mile to ensure a seamless stay. Breakfast service and reception interactions are particularly well-regarded, emphasizing the excellent and kind treatment offered. Overall, the hotel's staff is noted for their commitment to delivering attentive, friendly service, making guests feel genuinely welcomed and cared for throughout their stay.
Pool
HG Cerler offers a visually stunning outdoor pool area that truly stands out, boasting breathtaking views of the surrounding mountains. This beautiful pool is particularly appreciated on hot summer days, providing a refreshing oasis for guests. The setting is further enhanced by ample seating spots and a pleasant terrace, allowing visitors to soak in the serene environment. Guests often highlight the pool as a key feature, particularly enjoying the tranquil and spectacular vistas available while swimming. Although some mention that the water can be quite cold, it seems to be a welcome relief during the heat of August. The only minor downside is that the pool closes relatively early at 7:00 PM, which could limit use during the longest days of summer. Overall, the pool at HG Cerler is a favored amenity, praised for its aesthetic appeal and the remarkable views it offers.
Family
HG Cerler is a family-friendly hotel that offers a welcoming atmosphere and a feeling of tranquility. It is particularly suitable for those traveling with children, providing free activities designed to keep young ones entertained. Guests have appreciated the cozy environment and the availability of a miniclub, which was a highlight for many families. The rooms are described as very comfortable, and the hotel staff receives positive remarks for their friendliness. Additionally, the bar offers good prices, and there is a dedicated zone for kids, making it especially convenient for families. Despite the positive experiences, some guests have mentioned challenges with room temperatures at night. Overall, HG Cerler is seen as a pleasant destination for families seeking a relaxing stay.
Yes, HG Cerler has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at HG Cerler.
No, HG Cerler doesn't allow dogs.
No, parking facilities aren't available at HG Cerler.