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Summary of reviewsPotters Apartments in the Hunter Valley is highly appreciated for its prime location, nestled within serene surroundings and offering convenient access to local wineries, the town of Cessnock and popular attractions like the Hunter Valley Gardens and zoo. The quiet, semi-rural setting, combined with spacious, clean rooms, creates a peaceful retreat ideal for relaxation and adventure.
The accommodations stand out for their spacious and comfortable rooms, featuring large living areas, private balconies and roomy bathrooms. Guests appreciate recent renovations and new furniture, contributing to a well-maintained environment. With easy access to essential amenities and scenic vineyards, the location is perfect for exploration.
While breakfast options are limited, dining experiences are bolstered by an on-site bistro, pub and brewery, praised for their quality meals and convenience. The brewery, in particular, adds a unique touch. Although some desire more variety and quieter dining atmospheres, the overall feedback on dinner options remains positive.
The cleanliness of Potters Apartments receives frequent commendations with rooms that are clean, comfortable and spacious. Great value is noted with friendly, attentive staff described as first-class, contributing significantly to the positive guest experience.
The welcoming staff is a highlight, consistently praised for exceptional customer service throughout the property. Reception and cleaning staff are particularly noted for their friendliness and efficiency, enhancing the guest experience with responsive and supportive interactions.
The pool area is another well-regarded feature, maintained to a high standard and appreciated for its cleanliness and inviting atmosphere. Heated options and serene outdoor settings further enhance the appeal, making the pool a significant draw for guests.
While free wifi is offered, it receives mixed reviews with notable inconsistencies in reliability. Bed comfort also varies with some guests finding them very comfortable, while others point out issues with firmness and need for upgrades.
Accessibility-wise, the property accommodates travelers with disabilities well, ensuring an easy and convenient stay. Overall, Potters Apartments is often recommended for its serene location, spacious and clean rooms, excellent staff and inviting amenities, making it a favorable choice for visitors to the Hunter Valley. Show more
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Categories
Resort with Swimming Pool
The apartments provide access to a swimming pool, offering a convenient and enjoyable amenity for guests. The pool area is well-maintained and provides a relaxing environment.
Outdoor Pool
Resort with Tennis Courts
Potters Apartments are listed as having tennis courts. The apartments offer a comfortable and self-contained stay with the added benefit of recreational facilities.
Resort with Outdoor Pool
These apartments include an outdoor pool. It's a popular choice with guests looking for hotels with pools in Cessnock.
Resort near Golf Courses
Family Friendly Resort
Cheap Resort
Accessible Resort
Room Types
Standard Queen RoomThis air-conditioned room features a TV, a refrigerator and an electric kettle.
Standard Twin RoomThis air-conditioned room features a TV, a refrigerator and an electric kettle.
Queen VillaSpacious one-bedroom villa with separate bedroom and living area.
King VillaSpacious studio-style villa with kitchenette and private courtyard.
Spa VillaSpacious 2-bedroom apartment with open-plan lounge and dining area, plus large corner spa bath.
Guest Reviews
7.9
Good
Location
Potters Apartments enjoys a prime location that consistently delights guests, nestled within the serene surroundings of the Hunter Valley. The property's placement offers easy access to local wineries, the town of Cessnock and popular attractions like the Hunter Valley Gardens and the zoo. Guests appreciate the quiet, semi-rural setting that provides a peaceful retreat, yet remains close to essential amenities such as pubs, restaurants and a brewery. The spacious, clean rooms enhance the comfort of the stay, while the central location proves ideal for exploring all the region has to offer. With everything conveniently nearby, from dining options to scenic vineyards, Potters Apartments stands out as a fantastic base for both relaxation and adventure in the Hunter Valley.
Breakfast
Potters Apartments offers a comfortable stay but breakfast options are noticeably absent. Multiple guests have remarked on the lack of breakfast facilities with no on-site restaurant open for morning meals. Although a pub might serve breakfast, many found it inconvenient. For those looking for a hotel with a hearty breakfast to start their day, this might be a consideration. The provision of a bottle opener, however, hint at some basic amenities being available.
Dinner
Potters Apartments offers a convenient dining experience with various options available for guests. The on-site facilities include a bistro, a pub and a brewery, providing easy access to meals without the need to travel far. The great pub and bistro draw positive remarks for their quality meals and proximity, making it convenient for guests to enjoy dinner and then walk back to their rooms. The brewery is particularly appreciated, adding a unique touch to the dining experience with good selections of beer.
However, some guests expressed that the dinner menu could benefit from more variety and noted that the new restaurant, now called the Almighty, seemed overpriced and less enjoyable than previous offerings. Noise from live bands in the late hours on weekends was also mentioned as a downside for those seeking a quieter dining atmosphere.
Overall, while Potters Apartments offers a good bar and dining options that are praised for their convenience and meal quality, there is room for improvement in terms of menu variety and pricing. The presence of the brewery and the ability to dine within walking distance remain significant attractions for visitors.
Rooms
Potters Apartments is favored for its spacious and comfortable rooms, offering ample space for relaxation. The layout includes large living areas, private balconies and roomy bathrooms that add to the comfort level. Many guests appreciated the recent renovations and new furniture, contributing to a very clean and well-maintained environment. The apartments are conveniently located, providing easy access to vineyards and the town of Cessnock, making it an ideal spot for exploring.
The outdoor areas and patios offer a peaceful and quiet retreat, complemented by lovely views. Rooms are well-equipped with essentials, including kitchen facilities and are generally clean, tidy and comfortable with some units featuring spa baths and large windows for a pleasant ambiance.
However, some concerns were noted regarding outdated decor and furniture in certain units. Issues such as musty smells, low water pressure and occasional maintenance lapses were mentioned. Despite these drawbacks, many guests found the accommodations to be of good value, appreciating the cleanliness, comfort and spaciousness of the rooms.
Overall, Potters Apartments offers a comfortable and tranquil stay with large rooms and helpful amenities, though some improvements in room maintenance and decor could enhance the guest experience further.
Beds
Potters Apartments offers a mixed experience when it comes to the comfort of its beds. While many guests found the beds very comfortable with quality mattresses and comfortable beddings, others pointed out significant issues. Some reviews highlighted bed firmness, describing some beds as very hard or too firm, leading to sleepless nights and sore backs. There were also several mentions of uncomfortable, uneven and broken beds, suggesting the need for upgrades or replacements. Additionally, some guests indicated that a pillow top mattress would have been an improvement. Despite these concerns, some appreciated comfortable extra and king-size beds, contributing to an overall varied perception of bed comfort at the property.
Cleanliness
Potters Apartments offers a clean and convenient experience with spacious rooms and comfortable accommodations. The cleanliness of the rooms is often praised, making it a reliable choice for those who prioritize tidy and well-maintained spaces. Many guests find the rooms to be clean and comfortable with fresh towels and beds that are highly appreciated. The cleaning staff is frequently described as first-class, contributing significantly to the positive reviews.
The hotel provides great value for money with its good, clean rooms and friendly, helpful staff. The quiet location, clean pool and well-maintained gardens add to the overall pleasant experience. Though the rooms are somewhat outdated, they are still regarded as very clean and comfortable.
However, there are some mixed reviews regarding cleanliness. A few guests noted issues like dirty sheets, dusty areas and occasional pests. Despite these infrequent complaints, many visitors found the overall experience to be positive, especially highlighting the cleanliness and spaciousness of the accommodations.
In summary, Potters Apartments is often recommended for its clean, comfortable and spacious rooms with excellent service from the staff. While there are occasional issues related to cleanliness, the general consensus leans towards a pleasant and tidy stay.
Staff
The staff at Potters Apartments consistently receive high praise for their exceptional customer service. Guests frequently describe the personnel as friendly, helpful and accommodating, often going out of their way to ensure a pleasant stay. The reception staff, in particular, receive commendations for their friendliness and efficiency with many guests appreciating their assistance from check-in to checkout.
Cleaners also garner positive remarks, contributing to an overall sense of warmth and hospitality throughout the premises. Specific instances of staff troubleshooting issues, such as promptly swapping rooms when the A/C wasn’t working or arranging out-of-hours arrivals, highlight their commitment to solving problems effectively.
Despite a few isolated incidents of unhelpful interactions, the overwhelming sentiment is that the team is welcoming and supportive. Guests also noted standout details like excellent suggestions from the reception and the amiable nature of the chefs, adding personal touches to their stay.
However, some areas for improvement were mentioned, including the Wi-Fi service and room cleaning frequency. Despite these minor setbacks, the staff's friendly, professional demeanor remains a defining and commendable feature of the guest experience at Potters Apartments.
Wi-Fi
When it comes to wifi at Potters Apartments, there is a mixed bag of experiences. On the positive side, the facility offers free wifi, a feature that appeals to travelers seeking cost-effective options. A few guests have reported that the wi-fi is good, hinting that there are areas within the property where the connection functions well. However, the vast majority of reviews indicate significant challenges with internet connectivity. Issues range from poor connection quality and being out of range to complete non-functionality in certain rooms. Numerous guests found themselves unable to connect at all, despite efforts to troubleshoot, including suggestions from the staff. Overall, while the offer of free wifi is enticing, reliability and accessibility appear to be inconsistent across the property.
Pool
Potters Apartments offers an inviting pool experience, frequently highlighted by guests for its cleanliness and refreshing quality. Many visitors appreciated the spacious and well-maintained pool area, noting it as a relaxing space to enjoy. It was often described as lovely and neat with a particularly noted feature being its clear bottom, ensuring a pleasant swimming experience. Some guests also mentioned the added comfort of the heated pool, which remains a significant draw. Compliments extended to the quiet and tidy environment around the pool, making it an excellent spot for unwinding. The outdoor pool was especially praised with several guests enjoying the lovely swim it provided. Overall, the pool at Potters Apartments garnered positive reviews for its upkeep, pleasant amenities and enjoyable atmosphere.
Accessible
Potters Apartments stands out as an excellent choice for travelers with disabilities, offering easy and affordable access to popular vineyards and concert venues. The property boasts a central location with straightforward access to various local activities and attractions, further enhancing its appeal. Guests appreciate the quiet and neat environment, highlighting its accessibility features such as no stairs and full compliance with accessibility standards. Each of these aspects ensures that Potters Apartments remains a convenient and welcoming option for all visitors.
Outdoor Pool
Potters Apartments offers a well-appointed outdoor area that includes a lovely swimming pool perfect for a refreshing dip. The outdoor pool is well-maintained and provides a clean and inviting environment, especially suitable for families with children. Additionally, the pool is heated, making it a comfortable option even in cooler weather. Guests can enjoy the private courtyard and various outdoor settings, some of which are covered, offering shade and an added layer of comfort. Overall, the outdoor pool at Potters Apartments contributes significantly to a pleasant stay with its thoughtful amenities and clean facilities.
Yes, Potters Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Potters Apartments.
No, Potters Apartments doesn't allow dogs.
No, parking facilities aren't available at Potters Apartments.