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Summary of reviewsLa Casa de Los Balcones emerges as a highly recommended accommodation, particularly for those seeking a centrally located and hospitable stay in the city. Its enviable location, nestled in the heart of the city just steps away from Plaza de Armas, provides guests with convenient access to major attractions, pedestrian streets, and a variety of dining options. This strategic positioning, combined with the warm and friendly staff, adds immense value to the guest experience.
The breakfast experience at La Casa de Los Balcones is another notable highlight, earning praise for its tasty and satisfying meals. Served in a charming, flower-adorned patio, it offers a pleasant ambiance along with a good variety of breakfast items. The quality of the food, along with the attentive and friendly service, makes for a gratifying start to the day, despite suggestions for more fruit or better bread.
Rooms at the hotel are celebrated for their comfort and cleanliness. Spacious and well-maintained, they are equipped with all necessities, offering tidiness and coziness with daily cleaning services. Beds and pillows are frequently highlighted for their exceptional comfort, contributing to the overall satisfaction of guests. The delightful decoration and strategic proximity to the town center further enhance the stay.
The hotel's commitment to outstanding cleanliness is continuously lauded. Meticulous attention to detail ensures the rooms remain spotless, creating a welcoming and cozy environment. The thoughtful gesture of a daily chocolate treat enhances the already high levels of service and cleanliness. Guests feel right at home, eager to recommend the establishment to others.
Finally, the remarkable staff at La Casa de Los Balcones is integral to its acclaim, contributing to an enjoyable stay with their warmth, kindness, and eagerness to assist. Their attentiveness and willingness to go above and beyond, including making dining recommendations and ensuring luggage safety, stand out in reviews.
Overall, La Casa de Los Balcones offers an excellent blend of comfort, service, and location, promising a delightful visit that leaves a positive impression on all who stay there. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
The traditional setting of this hotel might be appealing to families interested in cultural experiences.
Small Hotel
This hotel is known for its charming ambiance and excellent service. It provides comfortable accommodations and a quiet environment, making it perfect for a relaxing stay. The architecture and decor reflect the local culture, enhancing its appeal.
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Standard Double RoomThis double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this twin room. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of the city, La Casa de Los Balcones boasts an enviable location that consistently garners praise from its guests. Situated just steps away from the bustling Plaza de Armas, this hotel provides convenient access to the city’s main attractions, pedestrian streets, and an array of nearby restaurants. Guests frequently highlight the excellent and central location, which makes exploring the city a breeze. The hotel’s strategic position near the main square and its proximity to the cathedral further enhance its appeal as an ideal base for tourists.
The superb location is complemented by the hotel’s welcoming and friendly staff, who are always on hand with helpful tips and a warm smile. Visitors appreciate the cleanliness, comfort, and tranquility of the accommodations, which provide an oasis of calm amidst the city’s vibrancy. The establishment offers good value for money, blending convenience with comfort. Overall, La Casa de Los Balcones emerges as a highly recommended choice for those seeking a centrally-located and hospitable stay in the city.
Breakfast
La Casa de Los Balcones offers an appealing breakfast experience characterized by flavorful and satisfying meals. Guests have consistently praised the breakfast for its delicious taste, often describing it as exquisite and very tasty. It is served in a charming, flower-adorned patio that adds to the pleasant dining atmosphere. The breakfast options include a variety of items such as juices and egg dishes, contributing to an overall good variety. Despite not being a buffet, the breakfast is described as simple yet sufficient, and very good overall.
The hotel excels not only in the quality of its breakfast but also in the excellent service provided by the staff, who are known for their friendliness and attentiveness during breakfast time. Some guests have noted that while the breakfast was tasty, options were somewhat limited, and suggested the inclusion of more fruit or better bread to enhance the experience.
Overall, breakfast at La Casa de Los Balcones is a notable feature, with guests appreciating both its taste and the ambiance in which it is served. The combination of good food, attentive service, and a lovely setting makes for a gratifying start to the day at this charming hotel.
Rooms
La Casa de Los Balcones is a haven of comfort and cleanliness, ensuring a delightful stay for its guests. The rooms are consistently praised for their comfort, equipped with everything necessary for an enjoyable experience. Beds and pillows receive particular commendation for their exceptional comfort. Guests can expect spacious, tidy, and well-maintained rooms that are cleaned daily. The ambiance is further enriched by excellent decoration, contributing to the cozy and welcoming atmosphere. Additionally, the hotel's strategic location, close to the town center, adds convenience to the stay, making it a practical choice for travelers seeking both relaxation and accessibility. Despite a mention of room size falling short for some, the accommodation remains a great value for its price, providing an overall satisfying experience.
Beds
Guests of La Casa de Los Balcones consistently praise the exceptional comfort of the hotel’s beds and pillows. Many remark on how super comfortable and excellent the beds are, highlighting the overall comfort experienced during their stay. Whether describing the bed as very or really comfy, visitors appreciate the quality of the sleep environment. These reviews consistently highlight the comfortable beds as a standout feature of the hotel.
Cleanliness
La Casa de Los Balcones consistently receives praise for its outstanding cleanliness, creating an inviting and comfortable atmosphere for guests. Visitors frequently highlight the immaculate condition of the rooms, emphasizing their comfort and spaciousness. The cleaning service is noted for its impeccable attention to detail, ensuring that everything remains spotless throughout the stay. The hotel staff complements this with exceptional service, characterized by warmth and friendliness, enhancing the overall experience. Strategically located close to the square, the establishment is not only convenient but also super clean and cozy, making guests feel right at home. The thoughtful addition of a daily chocolate treat adds a special touch to the already high levels of service and cleanliness. With such a combination of cleanliness, comfort, and excellent location, guests are eager to recommend La Casa de Los Balcones to others.
Staff
La Casa de Los Balcones is consistently praised for its remarkable staff, who play an integral role in enhancing the guest experience. Visitors frequently commend the hotel for maintaining a high level of service, facilitated by smooth communication, even before arrival via WhatsApp. Guests appreciate the exceptionally friendly nature of the staff, highlighting their warmth, kindness, and eagerness to assist at every opportunity. Many reviews reflect on the hospitality extended by the team, who are not only welcoming but also attentive and helpful, making guests feel at ease. Staff members are noted for going above and beyond, recommending local dining options and ensuring luggage is stored safely. A clean environment and delightful breakfast further complement the outstanding value of the accommodation, making it a delightful stay with a friendly atmosphere. The presence of lovely people ensures an enjoyable visit, consistently making a positive impression on all who stay there.
No, La Casa de Los Balcones doesn't have any pool.
No, a spa isn't available at La Casa de Los Balcones.
No, La Casa de Los Balcones doesn't allow dogs.
No, parking facilities aren't available at La Casa de Los Balcones.