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Summary of reviewsKyriad Chalon-Sur-Saone Centre, situated in the heart of Chalon-sur-Saône, offers convenient access to the city's vibrant downtown area, historic old town and transportation options like the nearby highway and train station. This central location, paired with clean, spacious rooms and friendly staff, makes it an ideal choice for travelers seeking comfort and accessibility in a picturesque setting.
The hotel's breakfast experience is highly praised for its extensive selection, including fresh orange juice, pastries, crepes, bacon and eggs. Served in a unique vaulted cellar, the breakfast ambiance adds a special touch to the morning meal. While some guests expressed desires for more local products, overall, the breakfast is considered a strong point of the stay.
Room experiences are generally positive with many guests highlighting the cleanliness and comfort of the spacious, modernly decorated rooms. Features such as exposed ceiling beams add to the charm, although some areas are noted as outdated. Noise disturbances due to limited soundproofing and the absence of an elevator in parts of the building are mentioned, but these drawbacks are minor compared to the overall satisfaction with room comfort and design.
Cleanliness is a consistent strong suit with frequent commendations for the modern decor and well-maintained rooms and bathrooms. Minor issues like slightly stained bed sheets do not overshadow the overall impression of a tidy and hygienic environment.
The staff's friendliness and professionalism significantly enhance the guest experience. Described as welcoming and helpful, the team receives high marks for their service, particularly at reception. The hotel's multilingual staff ensures smooth communication and adds to the pleasant atmosphere.
While the free WiFi is appreciated, its reliability and speed are points of concern for some guests, requiring occasional intervention from the reception.
The family accommodations are noteworthy with spacious rooms and thoughtful designs catering to groups, including separate areas for children. Despite some logistical challenges like lack of an elevator, the hotel's cleanliness and family-friendly environment stand out positively.
Comfortable bedding is another highlight with guests frequently praising the large, high-quality mattresses and memory foam pillows, contributing to restful nights.
Kyriad Chalon-Sur-Saone Centre generally meets the expectations of a three-star hotel, offering good value for money despite some areas for improvement in service and amenities.
Accessibility is mixed with some adaptations for disabilities but significant issues due to the absence of an elevator. This makes navigation challenging for guests with mobility issues.
Lastly, the hotel is also noted for being dog-friendly, offering a pleasant stay for pet owners with practical amenities like secure bike storage and a welcoming attitude towards pets.
In summary, Kyriad Chalon-Sur-Saone Centre excels in offering a central, clean and comfortable lodging experience with commendable service, making it a preferred choice for many travelers despite some areas needing enhancement. Show more
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Categories
Dog Friendly Hotel
This Kyriad hotel is listed as pet-friendly. It provides essential services and a convenient location for guests traveling with pets.
Business Hotel
This hotel offers one meeting room with a capacity of 70 people. It is conveniently located in the city center.
Accessible Hotel
This hotel offers some features that cater to guests with disabilities, such as disabled-friendly rooms and wheelchair-accessible accommodations.
3-Star Hotel
The hotel is located in the downtown area, close to the main roads and the Saône river. It offers air-conditioned rooms and a bar. It provides convenient access to the vineyards of the Côte Chalonnaise.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Double RoomA TV and a private bathroom are available in this room.
An extra bed cannot be accommodated in this room.
Our hotel has 43 rooms that are completely different from each other, spread across 3 buildings.
Twin RoomA TV and a private bathroom are available in this room.
An extra bed cannot be accommodated in this room.
Triple Room (1 Double Bed + 1 Single Bed)A TV and a private bathroom are available in this room.
Quad Room - 1 Double Bed, 2 Single BedsA TV and a private bathroom are available in this room.
Guest Reviews
7.7
Good
Location
Located in the heart of Chalon-sur-Saône, Kyriad Chalon-Sur-Saone Centre offers an ideal spot to explore the city's vibrant charm. Its central location means that shops, bars and restaurants are just a few steps away. Guests appreciate the hotel's easy access to the historic old town and its quietly situated rooms despite being in a bustling downtown area. The proximity to key attractions and transportation options like the nearby highway and train station make it a convenient choice for both short and longer stays. Excellent value for money paired with clean, spacious rooms and friendly staff enhances the overall experience, making it perfect for travelers seeking comfort and accessibility in a picturesque setting.
Breakfast
Kyriad Chalon-Sur-Saone Centre offers a commendable breakfast experience that has received high praise from guests. The breakfast is often described as good, plentiful and extensive with a wide selection of both hot and cold foods, including freshly squeezed orange juice, pastries, crepes, bacon and eggs.
Guests found the quality of the food to be very good, fresh and satisfying, meeting and sometimes even exceeding expectations. The breakfast spread includes a variety of choices, making it hearty, generous and filling. One of the unique features is the breakfast setting in a beautiful vaulted cellar, which many guests found charming and adding a special touch to their morning meal.
Despite some mentions of limited choices or a desire for more local products, the overall impression is very positive. The atmosphere of the "caveau" breakfast room is appreciated for its originality and pleasant ambiance. While a few reviews noted that the breakfast was average or expensive, the general consensus highlights the breakfast as a strong point of the hotel, contributing significantly to the overall quality of the stay.
Rooms
Kyriad Chalon-Sur-Saone Centre offers a mix of room experiences with comfort and cleanliness consistently praised by guests. The rooms are characterized as large and spacious, often described as modern, stylishly decorated and well-equipped with functional amenities. The beds are noted for their comfort and many reviews highlight the cleanliness of both the rooms and the bathrooms, which can be quite modern and spacious.
However, there are several mentions of room size variability with some rooms being rather small and others very spacious, particularly family rooms. While rooms facing the courtyard are very quiet, there are remarks about limited soundproofing overall, which can result in some noise disturbances.
The hotel’s older building charm is emphasized through features like old exposed ceiling beams, though some rooms and facilities are described as outdated and in need of renovation. Guests mention occasional issues such as musty smells, plumbing noise, faulty air conditioning and noise complaints. Additionally, the lack of an elevator in certain parts of the building can be inconvenient for some guests.
Despite these downsides, the overall experience at Kyriad Chalon-Sur-Saone Centre is generally positive, especially for those who appreciate spacious, clean rooms in a central location with modern furnishings and strong attention to comfort in room design.
Beds
Located in a central area of a beautiful town, Kyriad Chalon-Sur-Saone Centre offers visitors an excellent value with its highlights being the superb comfort of its beds. Guests repeatedly commend the hotel for its very comfortable beds and pillows, including memory foam pillows, which contribute to a restful night’s sleep. The beds are consistently described as large and very comfortable with many mentioning the new, high-quality mattresses and exceptional bedding.
Visitors appreciate the firm yet comfortable mattresses, noting that the combination of good bedding and memory foam pillows adds to the overall comfort. Rooms are spacious and even those traveling in larger groups find the rooms can quietly accommodate four people with ease.
While some minor critiques were mentioned, such as the firmness of some beds and the size of the third bed in triple rooms, the overwhelming majority of reviews focus on the positive aspects. The newly cleaned sleep support products and the easily maintainable mattress protectors are additional touches that guests have noted.
Overall, the emphasis on comfort, particularly regarding bedding and mattresses, positions Kyriad Chalon-Sur-Saone Centre as a prime choice for travelers seeking a restful stay in a central and friendly location.
Cleanliness
Kyriad Chalon-Sur-Saone Centre consistently receives positive remarks regarding its cleanliness. Guests frequently describe the rooms as clean and modern with many highlighting the hotel's unexpected modern decor. The spaciousness of the rooms, combined with their neatness and the provision of plenty of towels, adds to the overall comfort. Numerous reviews commend the hotel's impeccable cleanliness and cozy atmosphere, describing it as a quiet and tidy place to stay.
Impressions of cleanliness extend beyond the rooms to the rest of the hotel, adding to a uniform sense of hygiene throughout the establishment. The bathrooms and restrooms are generally noted as being well-maintained, though there are minor mentions of isolated issues such as slightly stained extra bed sheets or curtains that needed cleaning.
Guests appreciate the diligent housekeeping, particularly in the context of rooms being cleaned upon request, which ensures that standards of cleanliness remain high. Despite some occasional noise concerns and minor bathroom cleanliness issues, the overall sentiment is overwhelmingly positive. The clean and safe environment appears to leave a lasting impression on visitors, making Kyriad Chalon-Sur-Saone Centre a reliable choice for travelers prioritizing hygiene and comfort in their accommodations.
Staff
The staff at Kyriad Chalon-Sur-Saone Centre consistently receive high praise from guests, often described as friendly, welcoming and professional. They are noted for their helpfulness and attentiveness with multiple mentions of their pleasant demeanor and smiles. Guests frequently highlight the excellent service provided at the reception, emphasizing the kindness and competence of the receptionists. The receptionist's ability to accommodate guest needs and provide valuable information makes a significant positive impact.
The breakfast staff also receive commendations for their friendliness, although there are occasional notes about some lacking focus. Overall, the team is characterized as very polite, courteous and multilingual, ensuring smooth communication and a comfortable stay.
Despite the overwhelmingly positive feedback, there are some isolated comments about less friendly interactions, but these are clearly outliers when compared to the general consensus. The helpful nature and warm welcome provided by the staff go a long way in creating a pleasant atmosphere, making the Kyriad Chalon-Sur-Saone Centre a top choice for friendly and professional service.
Wi-Fi
The WiFi experience at Kyriad Chalon-Sur-Saone Centre has received mixed feedback from guests. On a positive note, the hotel offers free WiFi in both the rooms and common areas, which guests appreciated. However, several guests reported issues with the WiFi performance. Some experienced slow connection speeds, while others had trouble connecting altogether, particularly in the rooms. Reception was often required to address issues or provide passwords, adding an extra step for guests. There were also instances where the WiFi signal was only strong near the window or balcony and some reported being frequently disconnected from the network. Overall, while the free WiFi is a useful amenity, its reliability and speed were points of concern for many guests.
Family
Kyriad Chalon-Sur-Saone Centre receives praise for its exceptional accommodations for families. Many guests highlight the spacious, well-designed family rooms, which offer ample space and comfortable beds. These rooms often feature a separate sleeping area for children, making them ideal for families with small children or even a family of three. The quadruple rooms and adjoining rooms are also appreciated for their layout and design.
Reviewers frequently mention the large rooms, which include nice beds, huge showers and effective air conditioning, ensuring a comfortable stay. The hotel's central location adds to its convenience, along with the friendly and accommodating staff who go out of their way to meet guest needs.
Although some mention limitations like the absence of an elevator and parking issues, the overall feedback underscores the cleanliness, space and family-friendly environment of Kyriad Chalon-Sur-Saone Centre. This makes it a solid choice for travelers looking for comfort and convenience during their family stays.
3 Star
Kyriad Chalon-Sur-Saone Centre generally aligns with a standard three-star category, offering facilities and services typical of this rating. Guests have found a good balance between price and quality, appreciating the varied breakfast provided. However, some feel that certain aspects are lacking for a three-star rating, suggesting that improvements could be made to fully meet the expectations of this classification. Overall, while it serves the basic requirements of a three-star hotel, there is room for enhancement in the quality of service and amenities.
Accessible
The Kyriad Chalon-Sur-Saone Centre offers some features that cater to guests with disabilities, such as disabled-friendly rooms and wheelchair-accessible accommodations. Rooms designed for those with reduced mobility are available, including large and triple rooms with specific adaptations.
However, several reviews indicate significant accessibility challenges. The most notable issue is the absence of an elevator, making it difficult for individuals confined to wheelchairs or those with foot problems to navigate the hotel, particularly given the steep and narrow staircases. This limitation also restricts wheelchair users from accessing areas like the breakfast room.
On the positive side, the hotel's location near the historic center and the inviting atmosphere of the breakfast room received commendations. There is also nearby parking, adding a layer of convenience for guests. Despite these positives, the lack of an elevator and some compliance issues in the accessible units suggest that the hotel may fall short in fully meeting the needs of all guests with mobility issues.
Dog Friendly
Kyriad Chalon-Sur-Saone Centre is an excellent choice for travelers with dogs, offering a variety of pet-friendly facilities and amenities. The hotel allows guests to bring their dogs and features several dog-friendly cafes nearby, making it a perfect stop for those traveling with their pets. The rooms are spacious and comfortable with some designated for families. Positive remarks highlight the practical storage solutions for bikes, including a secure, closed car garage that visitors find both practical and reasonably priced. The hotel staff is noted for being super friendly, contributing to the overall pleasant experience. While the hotel has undergone some renovations, there are a few mentions of the building being partly upgraded. Despite the lack of an elevator and some extra costs for pets, including an 8 euro fee for small pets like birds, the hotel remains a recommended and enjoyable stay for pet owners.
No, Kyriad Chalon-Sur-Saone Centre doesn't have any pool.
No, a spa isn't available at Kyriad Chalon-Sur-Saone Centre.
Yes, Kyriad Chalon-Sur-Saone Centre welcomes dogs.
No, parking facilities aren't available at Kyriad Chalon-Sur-Saone Centre.
No, Kyriad Chalon-Sur-Saone Centre doesn't have a gym.