Cayley Mountain Resort
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCayley Mountain Resort, nestled in the breathtaking Drakensberg mountains, offers a serene and picturesque escape for guests. The resort is widely praised for its stunning natural beauty, clean and spacious accommodations and a wealth of activities suitable for all ages. From hiking at nearby Monks Cowl to enjoying the heated splash pool, mini-golf and a waterpark, there is something for everyone. The majestic mountain and lake views add to the overall experience, providing a superb backdrop for a family-friendly getaway or a romantic retreat.
Guests commend the resort for its cleanliness, highlighting the spotless accommodations, well-maintained property and exquisite modern amenities. The rooms, especially the villas and chalets, are noted for their generous space, comfortable furnishings and thoughtful details such as fully furnished kitchens and Jacuzzis. Though minor issues like maintenance problems and occasional musty smells are mentioned, the overall feedback on room quality is highly positive.
The staff at Cayley Mountain Resort receive high marks for their friendliness, helpfulness and welcoming demeanor. Specific employees like Nomvuso and managers Daniel and Jennifer are frequently mentioned for their exceptional service. While there are occasional reports of less favorable interactions, the general sentiment is positive with guests appreciating the excellent hospitality provided by the reception and housekeeping teams.
The variety of facilities, including multiple pools, are another highlight. Guests enjoy the heated pools and the infinity pool, which offers a tranquil poolside view. The children's pool and playground cater well to families, providing ample entertainment options for kids. Although some issues such as the main pool's small size and the lack of heating in some pools during winter are noted, the well-maintained pool facilities contribute to the resort's overall appeal.
Dining at Cayley Mountain Resort receives mixed reviews. While some guests praise the food's flavor and reasonable pricing, others point out inconsistencies in quality and service, particularly at the Bell & Whistle restaurant. There are recommendations for a buffet breakfast to improve variety and reduce wait times. Guests who prefer more diverse dining options may consider exploring nearby alternatives.
Despite its many positives, the resort does face some challenges. The approach road to the resort is often criticized for its poor condition, necessitating a robust vehicle for a smoother journey. Additionally, the Wi-Fi service is a notable drawback with frequent reports of slow or unreliable connections, especially during load shedding.
Overall, Cayley Mountain Resort offers a blend of serene natural beauty, excellent facilities and engaging activities, making it a favored destination for those seeking a peaceful retreat in the Drakensberg mountains. While there is room for improvement in some areas, the positive aspects and the unique setting make it an attractive option for both families and couples.
Categories
Guests commend the resort for its cleanliness, highlighting the spotless accommodations, well-maintained property and exquisite modern amenities. The rooms, especially the villas and chalets, are noted for their generous space, comfortable furnishings and thoughtful details such as fully furnished kitchens and Jacuzzis. Though minor issues like maintenance problems and occasional musty smells are mentioned, the overall feedback on room quality is highly positive.
The staff at Cayley Mountain Resort receive high marks for their friendliness, helpfulness and welcoming demeanor. Specific employees like Nomvuso and managers Daniel and Jennifer are frequently mentioned for their exceptional service. While there are occasional reports of less favorable interactions, the general sentiment is positive with guests appreciating the excellent hospitality provided by the reception and housekeeping teams.
The variety of facilities, including multiple pools, are another highlight. Guests enjoy the heated pools and the infinity pool, which offers a tranquil poolside view. The children's pool and playground cater well to families, providing ample entertainment options for kids. Although some issues such as the main pool's small size and the lack of heating in some pools during winter are noted, the well-maintained pool facilities contribute to the resort's overall appeal.
Dining at Cayley Mountain Resort receives mixed reviews. While some guests praise the food's flavor and reasonable pricing, others point out inconsistencies in quality and service, particularly at the Bell & Whistle restaurant. There are recommendations for a buffet breakfast to improve variety and reduce wait times. Guests who prefer more diverse dining options may consider exploring nearby alternatives.
Despite its many positives, the resort does face some challenges. The approach road to the resort is often criticized for its poor condition, necessitating a robust vehicle for a smoother journey. Additionally, the Wi-Fi service is a notable drawback with frequent reports of slow or unreliable connections, especially during load shedding.
Overall, Cayley Mountain Resort offers a blend of serene natural beauty, excellent facilities and engaging activities, making it a favored destination for those seeking a peaceful retreat in the Drakensberg mountains. While there is room for improvement in some areas, the positive aspects and the unique setting make it an attractive option for both families and couples.
Lodge Taking Steps Towards Sustainability
Cayley Mountain Resort is part of the Beekman Group's 'Go Green' initiatives and features a significant solar farm to generate electricity. The group has been recognized with an award for their renewable efficiency efforts.
Lodge with Swimming Pool
Mountain resorts typically offer pools as part of their recreational facilities, enhancing the guest experience with leisure options. It is a hotel with outdoor pool, heated pool, kids pool and other pool types.
Children's Pool Outdoor Pool
Lodge with Parking
This resort provides parking. The parking area is well-maintained, making it convenient and safe for guests with vehicles.
Lodge with Tennis Courts
This hotel is a lodge that also offers tennis courts, making it suitable for guests interested in sports.
4-Star Lodge
Cayley Mountain Resort is a 4-star resort with clean rooms and modern style villas with heated pools. It is situated close to numerous attractions, ensuring guests have plenty of options for entertainment.
Lodge with Outdoor Pool
As a resort property, Cayley Mountain Resort features an outdoor pool area for guests to enjoy. It is a confirmed option for those seeking a pool in the Champagne Valley area.
Lodge with Children's Pool
Located in Champagne Valley, this resort has a children's pool and offers a range of activities suitable for families. The scenic views and recreational facilities make it a great destination for a family getaway.
Lodge for Honeymoon
Romantic Lodge
Small Lodge
Guest Reviews
Nestled in the picturesque Drakensberg mountains, Cayley Mountain Resort offers stunning and breathtaking views that captivate guests upon arrival. The beautiful and serene location provides a tranquil escape from city life, ideal for those seeking peace and a connection with nature. The surroundings are picturesque with luxurious, clean and spacious accommodations ensuring a comfortable stay.
Guests rave about the variety of activities available, from hiking at nearby Monks Cowl to enjoying the heated splash pool and kid-friendly attractions such as a jumping pillow, mini-golf and a waterpark. The resort is well-equipped with excellent amenities, offering facilities for both relaxation and entertainment. The views of the mountains and the lake are described as exceptional with many noting the superb vantage points from their rooms.
Despite the exceptional setting, the approach road to the resort is commonly criticized for being in poor condition, requiring a robust vehicle such as a 4x4 for a smoother journey. While guests must navigate this challenging road, the reward is a serene and breathtaking location that many describe as a hidden gem, offering fantastic views and a peaceful atmosphere.
Overall, Cayley Mountain Resort offers a beautiful setting for a family-friendly getaway or a romantic retreat, blending stunning natural beauty with excellent facilities and activities for all ages.
Cayley Mountain Resort offers a mixed breakfast experience according to guest reviews. While some guests found the breakfast to be excellent, delicious and well-prepared, others expressed dissatisfaction with limited options and taste. There were instances of delays with some guests mentioning having to wait up to an hour to be served, which contributed to an overall perception of poor service. Several visitors recommended a buffet breakfast to improve variety and efficiency. There were suggestions for an upgrade and improvements to the breakfast menu to better meet guests' expectations. Despite these issues, there were positive remarks about the delicious food served at reasonable prices, indicating potential if improvements are made.
Cayley Mountain Resort offers a mixed dining experience that leaves room for improvement. While some guests praise the food as flavorful and generous in portions, others report that the quality is inconsistent. The Alfredo pasta and chicken wings often emerged as disappointing dishes with complaints of dryness and lack of seasoning. Service at the Bell & Whistle restaurant is a frequent point of criticism, noted for being extremely slow and inattentive. Though some diners found the food reasonably well-priced and some dishes enjoyable, issues with delays and limited menu options were common. The restaurant's early closing time, lack of diverse or vegetarian-friendly options and occasional unavailability of menu items also detract from the dining experience. Decor updates and better management could enhance the overall appeal, as some found the restaurant's ambiance lacking. Despite these challenges, there are occasional highlights, such as decent pizza and pleasant service from some staff members. Those staying at the resort might find it beneficial to explore dining options outside for a more satisfying culinary experience.
Cayley Mountain Resort offers a range of accommodations that are praised for their cleanliness, spaciousness and modern amenities. Many guests highlight the resort’s spotless rooms with comments noting that the accommodation is pristine and thoroughly cleaned daily. The units are described as comfortable and well-equipped, featuring fully furnished kitchens, comfy beds and modern, stylish designs. Multiple reviews mention the exceptional views and serene setting, contributing to a peaceful and relaxing stay.
Among the various room options, the villas and chalets particularly stand out for their generous space, suitability for families and beautiful decor. Specific highlights include spacious units with multiple bathrooms and amenities such as Jacuzzis and decking. Guests appreciate the thoughtful details, like bar fridges and modern essentials provided in many units.
However, there are recurring mentions of minor issues that some rooms have faced. Problems such as damp paintwork on bathroom walls, musty smells and maintenance issues like non-working fridges and bathroom door handles were noted. Some guests also experienced a lack of essential amenities, including air conditioning, heating and phones in certain rooms, which could be a deterrent during extreme weather conditions.
Overall, the positive remarks about Cayley Mountain Resort’s rooms outshine the negatives, making it a favored destination for comfort, modern facilities and picturesque views. turista.
Cayley Mountain Resort offers guests a mix of experiences when it comes to their accommodation, particularly the beds. Many guests remarked on the comfort and cleanliness of the beds, often describing them as beautiful, comfortable and well-maintained with crisp, white and soft bedding. The furniture in the rooms also received praise for its comfort.
However, some guests experienced inconsistencies. Several mentions highlighted issues with bed configurations—couples expecting double beds sometimes found two single beds pushed together, which would occasionally drift apart. A few reviews noted discomfort with smaller beds, hard mattresses and pillows that need replacing.
Adding to these concerns, some rooms suffered from issues like cobwebs and parts of the bedding emitting an unpleasant smell. While the bedding was generally clean, the absence of housekeeping during stays was also noted.
Overall, while Cayley Mountain Resort offers a generally comfortable and appealing stay with well-presented beds, a few improvements in bed assignment accuracy and maintenance could further enhance guest satisfaction.
Cayley Mountain Resort boasts an impressive reputation for cleanliness, consistently cited as very clean, absolutely clean and spotlessly clean. The property is well-maintained and kept in excellent condition with clean pools and beautiful views providing a serene atmosphere. Guests consistently describe their accommodations as clean, comfortable and modern with well-equipped kitchens and daily cleaning services. Many reviews highlight the neatness and spaciousness of the units, making for a comfortable stay.
Despite a few isolated issues such as grime in showers, clogged drains and occasional encounters with cockroaches, the resort generally excels in maintaining high standards of cleanliness. Guests appreciate the clean and spacious villas with facilities described as beautiful and comfortable. The resort's excellent security and friendly staff further enhance the guest experience, contributing to a tranquil and relaxing environment.
The resort also scores high marks for its stunning views and clean accommodation, providing a modern, luxurious and meticulously clean environment. However, some minor critiques include smaller room sizes and the occasional musty smell in villas. Overall, Cayley Mountain Resort delivers a picturesque escape with well-maintained, pristine facilities.
The reviews of Cayley Mountain Resort praise the staff's friendliness and helpfulness with many highlighting their warm and welcoming nature. Guests repeatedly mention the excellent service and all-round helpfulness with descriptions of staff being out of this world, lovely and responsive. Notable mentions include specific employees like Nomvuso and managers like Daniel and Jennifer, who left a positive impact with their professionalism and accommodating attitudes. Despite some isolated incidents involving less favorable interactions, such as unfriendly or unprofessional behavior from certain staff members, the overall sentiment remains highly positive. Guests appreciated being greeted with smiles, the kindness and attentiveness exhibited by staff and the excellent hospitality provided, especially by reception and housekeeping teams. The combination of professional service and the staff’s warm demeanor contributes to a welcoming and friendly atmosphere at the resort.
Cayley Mountain Resort offers substantial accommodations with amenities that cater to guests seeking a balanced retreat. The Wi-Fi service, however, appears to be a significant concern according to guest reviews. While some guests reported good Wi-Fi strength in the rooms and adequate speeds, numerous others pointed out consistent issues such as slow or non-existent connections. The reliability of the internet further diminished during loadshedding, impacting both Wi-Fi and telephone services. Despite Wi-Fi being available across the premises, guests frequently experienced interruptions with some noting prolonged disconnections up to 12 hours before departure. For those relying heavily on constant internet access, these inconsistencies present a notable drawback amidst otherwise positive aspects of the stay such as the well-prepared food and the overall value for money.
Cayley Mountain Resort offers a variety of pool options that cater to both relaxation and family fun. Guests have expressed particular enjoyment of the new swimming pool and the exceptional infinity pool, which also provides a tranquil poolside view. The heated pools and hot tubs have been highlights for many with children especially delighting in the child-friendly and heated splash pools. The warm pools received praise for being superb, providing a comfortable swimming experience even during colder times.
However, some aspects of the pool area could use improvement. Issues such as the pool cover lacking secure hooks, occasional dirty water and lack of heating in some pools were noted. Additionally, the main pool was described as very small and some guests experienced inconvenience with the fiberglass splash pools and an insufficient number of poolside towels.
Despite these concerns, the well-maintained and modern pool settings, along with the private splash pools, contribute greatly to the resort's overall appeal. Families and individuals seeking a mix of relaxation and activities will find the pool offerings at Cayley Mountain Resort a generally positive experience.
Cayley Mountain Resort offers clean rooms and modern style villas with heated pools. The staff is generally helpful and the resort comes with great amenities and an excellent variety of activities. It is situated close to numerous attractions, ensuring guests have plenty of options for entertainment.
The resort features a variety of dining options with reasonably good food that provides value for money. Despite these strengths, some guests noted shortcomings in the service and facilities, which they found lacking for a four-star establishment. The absence of a proper four-star restaurant and limited dietary options detract from the overall experience.
Additionally, issues with cleanliness, like the presence of cockroaches, were reported, suggesting that the resort could improve its upkeep. Overall, Cayley Mountain Resort offers a positive experience with room for improvement to fully meet four-star expectations.
Cayley Mountain Resort offers a variety of amenities tailored specifically for children, making it an ideal family destination. The resort features a well-equipped children's pool and a nearby playground, both suited to young children. Among the highlights are kiddie entertainment, an engaging kids' play area and planned activities throughout the day, ensuring that children remain entertained and engaged.
The resort goes above and beyond with its range of children’s activities, including arcade games, indoor games and heated small pools. The splash pool stands out as a particular favorite among families with many children thoroughly enjoying and loving the experience. Despite some mentions of overcrowding, the kids' pool is widely praised and appreciated, contributing to the overall enjoyment of visiting families.
Families can also revel in the numerous adventures and activities available for children, creating a fun-filled, entertaining environment. With options for both indoor and outdoor play, Cayley Mountain Resort provides comprehensive entertainment for families, making it a noteworthy choice for a family-friendly getaway.
Cayley Mountain Resort features a variety of outdoor pools that cater to different preferences. Guests appreciate the private splash pools for their exclusivity. The new swimming pool and the heated pools at the chalets are particularly favored, especially by families with children. The infinity pool stands out with its excellent design, offering a tranquil poolside view that enhances the relaxation experience. The facilities are well-maintained and clean, contributing to an overall pleasant stay. However, some guests noted that the pool was not heated during the winter months and one splash pool was reported to be in poor condition. Despite these minor drawbacks, the abundance of heated pools generally ensures a comfortable swim regardless of the season.
Cayley Mountain Resort has been highlighted as an ideal destination for honeymooners, offering a perfect spot for newlyweds. The resort is praised for being great for honeymoons, providing privacy and a serene, peaceful environment that exudes tranquility. Guests have admired the majestic views and romantic ambiance, describing the experience as breathtaking and relaxing. The beautiful surroundings and sense of luxury further enhance the appeal. With such glowing feedback, Cayley Mountain Resort comes highly recommended as a holiday or honeymoon destination.
Cayley Mountain Resort offers a truly luxurious experience with all the amenities one could desire. Guests consistently highlight the beautifully spacious and immaculately clean accommodations, including luxurious lodges and villas that are meticulously maintained. The resort itself is described as exceptionally beautiful with stunning, panoramic views that are unparalleled.
Luxury is a recurring theme, from the finely decorated rooms with high-quality furnishings to the splendid heated pools. The villas and the overall establishment boast a luxury feel that leaves a lasting impression. Visitors are consistently amazed by the accommodation, often calling it amazing and exceptional. The ambience of the resort is serene and calm, contributing to an overall feeling of opulence and comfort.
The attention to detail is evident in every aspect, making Cayley Mountain Resort not just a place to stay but a luxurious retreat that offers exceptional beauty and relaxation. The combination of beautiful, spacious environments and top-tier amenities creates an atmosphere that guests absolutely love.
Cayley Mountain Resort offers an exceptional romantic experience, perfect for those seeking a tranquil, serene escape. The resort is nestled in a private, quiet location outside the city limits, providing a peaceful and calming atmosphere ideal for unwinding. Guests can enjoy breathtaking, majestic views that enhance the overall sense of relaxation and beauty. The clean and comfortable accommodations feature romantic touches such as a cozy fireplace, adding to the intimate setting. The property itself exudes romantic vibes, making it an ideal choice for a romantic getaway with romantic dinner options available. Its setting and quietness were frequently highlighted, reaffirming its reputation as a prime destination for romance.
Location Show Map
Location
Guests rave about the variety of activities available, from hiking at nearby Monks Cowl to enjoying the heated splash pool and kid-friendly attractions such as a jumping pillow, mini-golf and a waterpark. The resort is well-equipped with excellent amenities, offering facilities for both relaxation and entertainment. The views of the mountains and the lake are described as exceptional with many noting the superb vantage points from their rooms.
Despite the exceptional setting, the approach road to the resort is commonly criticized for being in poor condition, requiring a robust vehicle such as a 4x4 for a smoother journey. While guests must navigate this challenging road, the reward is a serene and breathtaking location that many describe as a hidden gem, offering fantastic views and a peaceful atmosphere.
Overall, Cayley Mountain Resort offers a beautiful setting for a family-friendly getaway or a romantic retreat, blending stunning natural beauty with excellent facilities and activities for all ages.
Breakfast
Dinner
Rooms
Among the various room options, the villas and chalets particularly stand out for their generous space, suitability for families and beautiful decor. Specific highlights include spacious units with multiple bathrooms and amenities such as Jacuzzis and decking. Guests appreciate the thoughtful details, like bar fridges and modern essentials provided in many units.
However, there are recurring mentions of minor issues that some rooms have faced. Problems such as damp paintwork on bathroom walls, musty smells and maintenance issues like non-working fridges and bathroom door handles were noted. Some guests also experienced a lack of essential amenities, including air conditioning, heating and phones in certain rooms, which could be a deterrent during extreme weather conditions.
Overall, the positive remarks about Cayley Mountain Resort’s rooms outshine the negatives, making it a favored destination for comfort, modern facilities and picturesque views. turista.
Beds
However, some guests experienced inconsistencies. Several mentions highlighted issues with bed configurations—couples expecting double beds sometimes found two single beds pushed together, which would occasionally drift apart. A few reviews noted discomfort with smaller beds, hard mattresses and pillows that need replacing.
Adding to these concerns, some rooms suffered from issues like cobwebs and parts of the bedding emitting an unpleasant smell. While the bedding was generally clean, the absence of housekeeping during stays was also noted.
Overall, while Cayley Mountain Resort offers a generally comfortable and appealing stay with well-presented beds, a few improvements in bed assignment accuracy and maintenance could further enhance guest satisfaction.
Cleanliness
Despite a few isolated issues such as grime in showers, clogged drains and occasional encounters with cockroaches, the resort generally excels in maintaining high standards of cleanliness. Guests appreciate the clean and spacious villas with facilities described as beautiful and comfortable. The resort's excellent security and friendly staff further enhance the guest experience, contributing to a tranquil and relaxing environment.
The resort also scores high marks for its stunning views and clean accommodation, providing a modern, luxurious and meticulously clean environment. However, some minor critiques include smaller room sizes and the occasional musty smell in villas. Overall, Cayley Mountain Resort delivers a picturesque escape with well-maintained, pristine facilities.
Staff
Wi-Fi
Pool
However, some aspects of the pool area could use improvement. Issues such as the pool cover lacking secure hooks, occasional dirty water and lack of heating in some pools were noted. Additionally, the main pool was described as very small and some guests experienced inconvenience with the fiberglass splash pools and an insufficient number of poolside towels.
Despite these concerns, the well-maintained and modern pool settings, along with the private splash pools, contribute greatly to the resort's overall appeal. Families and individuals seeking a mix of relaxation and activities will find the pool offerings at Cayley Mountain Resort a generally positive experience.
4 Star
The resort features a variety of dining options with reasonably good food that provides value for money. Despite these strengths, some guests noted shortcomings in the service and facilities, which they found lacking for a four-star establishment. The absence of a proper four-star restaurant and limited dietary options detract from the overall experience.
Additionally, issues with cleanliness, like the presence of cockroaches, were reported, suggesting that the resort could improve its upkeep. Overall, Cayley Mountain Resort offers a positive experience with room for improvement to fully meet four-star expectations.
Children's Pool
The resort goes above and beyond with its range of children’s activities, including arcade games, indoor games and heated small pools. The splash pool stands out as a particular favorite among families with many children thoroughly enjoying and loving the experience. Despite some mentions of overcrowding, the kids' pool is widely praised and appreciated, contributing to the overall enjoyment of visiting families.
Families can also revel in the numerous adventures and activities available for children, creating a fun-filled, entertaining environment. With options for both indoor and outdoor play, Cayley Mountain Resort provides comprehensive entertainment for families, making it a noteworthy choice for a family-friendly getaway.
Outdoor Pool
Honeymoon
Luxury
Luxury is a recurring theme, from the finely decorated rooms with high-quality furnishings to the splendid heated pools. The villas and the overall establishment boast a luxury feel that leaves a lasting impression. Visitors are consistently amazed by the accommodation, often calling it amazing and exceptional. The ambience of the resort is serene and calm, contributing to an overall feeling of opulence and comfort.
The attention to detail is evident in every aspect, making Cayley Mountain Resort not just a place to stay but a luxurious retreat that offers exceptional beauty and relaxation. The combination of beautiful, spacious environments and top-tier amenities creates an atmosphere that guests absolutely love.
Romantic
Yes, Cayley Mountain Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Cayley Mountain Resort.
No, Cayley Mountain Resort doesn't allow dogs.
Yes, parking facilities are available at Cayley Mountain Resort.
No, Cayley Mountain Resort doesn't have a gym.
Location Show Map
More Options
