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Summary of reviewsSHANA Hôtel & Résidence offers an exceptional experience characterized by a stellar location, attentive staff, and outstanding cleanliness. Nestled in the picturesque village of Chanaz, the hotel provides not only a serene sanctuary but also a prime base for exploring local attractions. Guests are charmed by the peaceful ambiance and proximity to cycling routes, including Via Rhôna, as well as scenic canal views. The convenience of free parking and secure bike storage enhances the overall experience for travelers.
Accommodations are consistently praised for their spaciousness and modern design. Rooms are immaculately clean and tastefully decorated, promoting relaxation with cozy beds and soothing color schemes. Families benefit from the generous family room setups and amenities that cater to both adults and children, ensuring a comfortable and engaging stay.
Breakfast at SHANA Hôtel & Résidence stands out with a vast and high-quality selection of local products presented elegantly. Guests enjoy dining on the shaded terrace, appreciating the serene setting that starts their day on a delightful note. Although the breakfast price may be viewed as higher, many agree it offers good value. While the dinner receives mixed reviews, the tapas and salads are appreciated, despite concerns over menu variety and portion sizes.
The exceptional service provided by the warm and welcoming staff significantly contributes to the hotel's appeal. Staff members are lauded for their friendliness and personalized approach, enhancing the guest experience further.
Although some guests experience inconsistent WiFi and minor setbacks such as noise from air conditioning, the overall impression remains overwhelmingly positive. SHANA Hôtel & Résidence provides a harmonious blend of comfort and style with attention to detail, creating an inviting and restful environment for all visitors. Show more
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Categories
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi, ensuring guests can stay connected.
Hotel with Outdoor Pool
This hotel offers a seasonal heated outdoor pool, open from June to September. The outdoor space includes a terrace and garden, providing a pleasant environment around the pool.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Hotel with Heated Pool
Room Types
Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a dressing room, a carpeted floor, as well as a flat-screen TV with satellite channels.
Superior Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer.
Classic Quadruple RoomThe quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, a dressing room, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 3 beds.
Studio with BalconyThe fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.
One-Bedroom Apartment with TerraceThis air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace, this apartment also features soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
Panoramic Terrace ApartmentThis spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with satellite channels soundproof walls and a terrace. The unit has 4 beds.
Guest Reviews
Location
Nestled at the entrance of the picturesque village of Chanaz, SHANA Hôtel & Résidence stands out as a beacon of calm and convenience. Its prime location makes it a perfect base for exploring the charming town, with the center just a short stroll away, offering easy access to shops, bike rentals, and boat tours. The hotel is set amid serene natural landscapes, providing a quiet sanctuary for guests seeking relaxation.
Its proximity to popular cycling routes such as the Via Rhôna and the Camino de Santiago appeals to outdoor enthusiasts, while its position by the Savière canal enhances the scenic allure. With free parking, excellent amenities, and a well-appointed bike room, SHANA Hôtel supports a seamless stay for travelers on foot or two wheels.
The establishment is marked by tasteful decor, spacious rooms, and impeccable cleanliness—all features appreciated by guests. Warm and attentive service further enriches the experience, adding a personal touch to each stay. For those arriving at Chanaz, SHANA Hôtel & Résidence is the definitive choice, offering unparalleled location, comfort, and hospitality in this enchanting corner of France.
Breakfast
The breakfast experience at SHANA Hôtel & Résidence consistently receives high praise from guests. Described as great, excellent, and very inviting, the breakfast is noted for its quality and variety, with a focus on local products. Guests appreciate the extensive selection—both sweet and savory—that is well presented and replenished throughout the meal. Many highlight the hearty and plentiful nature of the offerings, with a buffet praised as unmatched and comprehensive. For those who enjoy dining in style, breakfast on the shaded terrace adds a special touch, offering delicious food in a serene setting.
Though overwhelmingly positive, a few guests mention that the selection can feel sparse at times or suggest improvements like the addition of pastries and a Nespresso machine in the room. Some also note the breakfast price as being on the higher side, although many agree it provides good value for money.
Staff service further enhances the breakfast experience, with particular mention of the welcoming atmosphere and personalized service, adding to an overall excellent stay. Whether enjoyed on the terrace, in a bright dining room, or as a hearty start to the day, the breakfast at SHANA Hôtel & Résidence is a standout feature that enhances the guest experience.
Dinner
Dining at SHANA Hôtel & Résidence offers a mixed experience for guests. On the positive side, many appreciate the hotel's delicious tapas enjoyed on the terrace, where the ambiance complements the flavors. Salads are another highlight, noted for being particularly tasty. The dinner offerings, overall, are acknowledged to be reasonably priced and of good quality, although some mention smaller portions paired with relatively higher prices.
However, the on-site restaurant faces criticism for limited menu options and average food quality, with reports of dishes being served that are not freshly prepared. Some guests mention that the hearty meals may not cater well to children's preferences. The service can also be slow, which impacts the overall dining experience. For those with discerning tastes or expecting a wider selection, the restaurant might not fully satisfy. Despite some flavorful offerings, the value for money seems to be a common concern for diners.
Rooms
SHANA Hôtel & Résidence offers guests a refreshing blend of modern amenities and comfort, set in a bright and immaculate setting. The allure of the hotel lies in its spacious and beautifully decorated rooms, which are consistently praised for their cleanliness and modern ambience. Guests appreciate the stylish decor and the well-equipped nature of the accommodations, including amenities such as cozy beds and heavenly pillows. The apartments and family rooms offer ample space and often feature delightful terraces or kitchenettes, making them practical choices for longer stays.
The hotel, having opened recently, assures visitors of contemporary comforts. The rooms are tastefully designed, with modern layouts providing both functionality and charm. Visitors consistently note the calm and quiet atmosphere, complemented by friendly and welcoming staff who enhance the overall experience. Those who stay here also enjoy the convenience of a generous breakfast offering, along with plenty of parking space.
Overall, SHANA Hôtel & Résidence provides a comfortable retreat, with meticulous attention to cleanliness and design, creating an inviting and restful ambience for all guests.
Beds
The beds at SHANA Hôtel & Résidence receive high praise from guests, often described as very comfortable and cozy. The mattresses are noted for being of good quality, avoiding any feeling of hardness, ensuring a restful night's sleep. While the pillows are generally well-received, some guests find them a bit hard. Additionally, the rooms are described as spacious, functional, and bright, complementing the comfort of the beds. Though the fold-out couch isn't highlighted for its comfort, the primary bedding consistently impresses with its excellent quality and beautiful materials. Overall, the hotel effectively prioritizes guest comfort with its well-equipped and comfortable bedding choices.
Cleanliness
Nestled in a serene and beautiful environment, SHANA Hôtel & Résidence offers guests an impeccably clean and modern retreat. The hotel, having only recently opened, impresses with its top-notch cleanliness and meticulous attention to detail. Guests frequently highlight the spotless accommodations that are both spacious and tastefully decorated, creating a comfortable and pleasant atmosphere. The hotel's modern design is complemented by a fresh and trendy lobby, underscoring the establishment’s commitment to providing a clean and inviting space.
Visitors are quick to praise the extremely friendly and attentive staff who ensure guests feel at home and well-informed about the available activities and hotel amenities. Despite a minor issue of small mold spots noted by one guest, the overall cleanliness is consistently described as excellent and remarkable.
Set in a calm location, with beautiful natural surroundings, the hotel’s strategic position allows easy access to sports activities while providing a relaxed and quiet atmosphere for guests. The combination of excellent cleanliness, modern amenities, and attentive service positions SHANA Hôtel & Résidence as a prime choice for those seeking a harmonious blend of comfort and style in their stay.
Staff
Nestled in an ideal location and boasting an inviting ambiance, SHANA Hôtel & Résidence shines brightly due to its exceptional staff. Guests consistently express admiration for the warm, friendly, and welcoming nature of the team. The reception is often praised for its pleasant and accommodating atmosphere, ensuring that visitors feel right at home from the moment they walk through the doors. The staff's attentiveness and willingness to assist are frequently highlighted, with many reviews noting their eagerness to go above and beyond to meet guests' needs and provide excellent advice. Instances of the staff calling taxis and fulfilling requests promptly further illustrate their dedication to service.
The presence of top-notch individuals like Celine, the manager, underscores the emphasis on personalized care and attention. Although a few reviews mentioned occasional imprecision in responses, the overall sentiment remains overwhelmingly positive. The young, dynamic staff and owner demonstrate a commitment to minimizing disruptions and enhancing the guest experience. This collective effort from Vanessa and her team is often acknowledged with appreciation, contributing significantly to the hotel's reputation for exceptional value and service. With a clean, well-arranged establishment and an enthusiastic team, SHANA Hôtel & Résidence truly excels in making each stay as pleasant and memorable as possible.
Wi-Fi
SHANA Hôtel & Résidence offers complimentary WiFi as part of its amenities, which is a positive note for those visiting the establishment. However, many guests have expressed concerns about the reliability and speed of the internet connection. The performance of the WiFi is noted to be poor, with some guests experiencing little to no internet connectivity in their rooms and throughout the hotel. The remote location of the hotel has been suggested as a potential reason for the inconsistent service. Communication at the hotel is enhanced by the ability to converse in French, English, and German, which may help guests in dealing with any concerns during their stay.
Pool
Nestled along the Viarhona route, the pool at SHANA Hôtel & Résidence offers a pleasant escape for guests seeking relaxation after a day's cycling or driving. Although not particularly large, its clean and inviting waters provide a welcome respite. Guests appreciate the heated pool's additional comforts, such as sun loungers and garden lounges, enhancing their leisurely experience. While some mention its compact size, the pool remains a charming spot for a refreshing dip, accessible even towards the end of September. Despite a few instances of service interruptions due to construction, the pool is generally regarded as a delightful feature of the hotel, complemented by its friendly staff and comfortable setting.
Parking
SHANA Hôtel & Résidence offers a convenient and hassle-free parking experience that guests find commendable. The hotel boasts a large parking lot with an abundance of free parking spaces, ensuring that guests rarely face difficulties finding a spot. This spacious parking facility is maintained well and provides direct access to the hotel, making it exceptionally convenient for those arriving by car.
For eco-conscious travelers or those with electric vehicles, the hotel provides a dedicated service for parking and charging, enhancing the ease of travel. Additionally, cyclists will appreciate the secure bike storage room, allowing safe accommodation for e-bikes and standard bicycles. Located near the boat dock, the hotel’s parking area complements its ideal location, making it an excellent choice for those exploring the nearby attractions.
Overall, SHANA Hôtel & Résidence's parking amenities are appreciated for their convenience, security, and accessibility, significantly contributing to the overall satisfaction of guests.
Family
Located near the Rhône, SHANA Hôtel & Résidence offers an inviting stay for families with children. With a dedicated play area for the little ones and nearby games, the hotel ensures an engaging environment for families. The spacious and comfortable family rooms can easily accommodate up to four people, creating a homely atmosphere. Catering to cyclists, this establishment serves as an ideal starting point for picturesque rides along the Rhône, ensuring an active and memorable trip.
Despite being just a short distance from the center of Chanaz, the hotel maintains a peaceful ambiance, perfect for relaxation. Guests appreciate the super friendly staff and the thoughtful details such as coffee and tea provisions in the room. Known for its good value for money, the new residence is clean and fresh, even amidst a heatwave. The superb breakfast is a delightful way to start the day.
While the hotel offers comfort and tranquility, some guests find the air conditioning to be noisy and the rooms slightly warm. Nonetheless, the overall experience is enhanced by charming decor and color schemes that add to the cozy feel, making a weekend getaway truly enjoyable.
Yes, SHANA Hôtel & Résidence has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at SHANA Hôtel & Résidence.
Yes, SHANA Hôtel & Résidence welcomes dogs.
Yes, parking facilities are available at SHANA Hôtel & Résidence.