Comfort Suites Dulles Airport

Chantilly 38.89649200, -77.42726900 , 13980 Metrotech Drive (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Suites Dulles Airport receives predominantly positive feedback for its location and staff, making it a convenient choice for travelers seeking accessibility and friendly service. The hotel is strategically situated near Dulles Airport, offering effortless transit for guests flying in and out. Its proximity to shopping centers, dining establishments, and King Spa enriches the local experience, while easy access to downtown Washington, D.C. opens up further exploration opportunities. The central location supports both business and leisure activities, adding value through affordable accommodation rates and comprehensive surroundings.

Despite the mixed reviews about the breakfast, many guests find it a satisfactory start to their day, offering more variety than typical continental options. Cleanliness and room conditions are areas of concern, with some guests praising the spaciousness and comfort provided, while others highlight the need for improved maintenance. Issues such as malfunctioning bathroom amenities, outdated décor, and inconsistent room cleanliness have been noted. However, the hospitable staff receives consistent commendations for their attentiveness and helpfulness, contributing positively to the overall guest experience.

The hotel's pool facilities are less reliable, with occurrences of closures or cleanliness issues, leaving some visitors disappointed. For a seamless stay, guests might want to confirm pool availability prior to arrival. Overall, Comfort Suites Dulles Airport is appreciated for its convenience, affordability, and welcoming atmosphere, although there are areas requiring attention to enhance guest satisfaction further.
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Categories
Hotel with Indoor Pool
This hotel provides a heated indoor pool. Additionally, some upgraded suites feature whirlpool tubs, offering an enhanced relaxation experience.

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

3-Star Hotel

Hotel with Heated Pool

Room Types
King Suite - Non-Smoking This suite offers a cable TV, washing machine and refrigerator.

Queen Suite with Two Queen Beds - Non-Smoking This suite offers a cable TV, washing machine and refrigerator.

Standard Queen Suite with Two Queen Beds - Non-Smoking This suite offers a cable TV, washing machine and refrigerator.

Business King Suite - Accessible/Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Business King Suite - Accessible/Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room provides heating and a TV with cable channels. The unit offers 2 beds.

Business King Suite - Non-Smoking This air-conditioned suite is comprised of a TV with cable channels and a private bathroom.

Guest Reviews
7.2
Good
Location
Comfort Suites Dulles Airport boasts a favorable location that caters to various needs and preferences of its guests. Positioned conveniently near Dulles Airport, it offers ease of access for travelers flying in and out. The area not only simplifies trips to the airport but is also rich with shopping opportunities, dining options, and local amenities. Visitors have praised the proximity to numerous malls, restaurants, and even King Spa, making it a practical choice for those with diverse interests and itinerary plans. The accessible location extends to downtown Washington, D.C., allowing guests to venture into the city's attractions without hassle. Whether visiting for business or leisure, this hotel provides a central hub that supports both efficient travel and the exploration of nearby establishments, all while offering affordable rates. The surroundings capture everything one might need, contributing to a satisfying stay.

Breakfast
Comfort Suites Dulles Airport offers a breakfast experience that generally satisfies guests, providing more variety than typical continental spreads, with well-maintained and fresh selections. Many guests appreciated the breakfast bar, highlighting options such as griddle items, juices, cereal, and toast with butter. While some found the breakfast to be very good, they also noted room for improvement, pointing out a lack of diversity and the absence of items like fruit and bacon. There was a sentiment that the offerings could be healthier and fresher, with a repetitive menu over multiple days. Despite these critiques, the breakfast still managed to leave many guests pleasantly surprised with its quality relative to expectations for a complimentary service.

Rooms
Comfort Suites Dulles Airport features generously sized rooms, providing ample space for guests to relax. Visitors frequently highlight the commendable cleanliness maintained by the facility and the comfortable beds that ensure a restful night’s sleep. The staff garners praise for being notably helpful and courteous, enhancing the overall stay experience.

However, feedback indicates that the rooms have numerous functional and aesthetic issues. Many rooms have outdated décor, including peeling wallpaper and worn carpets, which detracts from their overall appearance. There are multiple reports of malfunctioning bathroom amenities, such as showers that fail to function properly and slippery tubs lacking safety grab bars. A persistent smoky or mildewed odor is noted in several rooms, suggesting a need for thorough cleaning and ventilation. In addition, some guests have encountered furniture in disrepair and visible water damage.

Overall, while the space and hospitality at the Comfort Suites Dulles Airport receive positive remarks, there are several critical areas in the room's upkeep and amenities that require attention to enhance guest satisfaction.

Cleanliness
Comfort Suites Dulles Airport leaves mixed impressions regarding cleanliness. Positive remarks highlight the facility’s cleanliness and convenient location. Guests appreciate clean environments and note the presence of numerous pillows, indicating a certain level of comfort. However, reviews also reveal significant concerns. Multiple guests experienced issues with unclean rooms, including dirt in showers, wet towels, unpleasant finds under furniture, and trash left over from previous guests. Complaints extend to particular areas like hallways, which not only appear dark but also emit strong odors. Instances of neglect, such as bodily fluids on curtains and lamp shades, exacerbate these issues, resulting in discomfort and dissatisfaction among guests. Unfortunately, some guests encountered poor service and difficulty with reservations, amplifying their unpleasant experiences. While there is praise for cleanliness, the overall impression suggests inconsistency in maintaining sanitary conditions at the hotel.

Staff
The staff at Comfort Suites Dulles Airport is frequently praised for their friendliness and attentiveness. Visitors often note that the team members, from the drivers to the front desk attendants, provide a welcoming and accommodating atmosphere. Specific staff members such as Ezanorah and Juan are commended for their helpfulness and willingness to meet guests' needs. While there was a minor issue with room allocation upon arrival, the overall sentiment regarding the staff is positive, characterized by kindness and support. Despite an occasional lack of helpfulness, the hotel staff is generally seen as great, contributing to the enjoyable experience at this well-priced accommodation.

Pool
The Comfort Suites Dulles Airport seems to have encountered some recurring issues with its pool facilities, based on guest feedback. Many visitors arrived with the expectation of enjoying the hotel's swimming pool, only to find it either closed for maintenance or out of order. There have been instances where guests were not informed of this closure upon check-in, leading to disappointment, especially during warm weather when swimming would have been preferable.

Additionally, the pool's cleanliness and temperature have been concerns; some guests noted that the pool felt unclean or was colder than expected, despite being labeled as heated. While these issues may have been temporary or isolated, they are worth checking on during planning visits to ensure a satisfactory experience at this otherwise conveniently located hotel.


Yes, Comfort Suites Dulles Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Comfort Suites Dulles Airport.

No, Comfort Suites Dulles Airport doesn't allow dogs.

Yes, parking facilities are available at Comfort Suites Dulles Airport.

Yes, Comfort Suites Dulles Airport has a gym.

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