Chapala20.32636200,
-103.19492800,
Carretera Guadalajara - Chapala 8890(Show on Map)
9.0
Excellent
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Summary of reviewsMemora Hotel & Villas Chapala presents an attractive option for those looking to explore the scenic beauty of Chapala. The hotel is praised for its excellent location, providing easy and quick access to Chapala and Ajijic, though a car is recommended for convenience. Guests enjoy beautiful lake views and a peaceful environment, heightened by the hotel's adherence to COVID-19 safety measures.
The breakfast buffet stands out with many guests lauding its variety, deliciousness and good value. It is described as a noteworthy start to the day, complemented by friendly service. Despite suggestions for minor improvements, such as tweaking certain dishes and faster replenishment, breakfast remains a highlight.
The overall dining experience at the hotel is positively reviewed, particularly the top-floor restaurant and weekend buffet, known for tasty and well-priced meals. Although some dishes and the restaurant's decor received mixed feedback, the majority praise centers on the quality and value of the food.
Guests find the rooms modern, spacious and exceptionally clean, though some comment on hard mattresses and noise issues due to proximity to the main road. The hotel's quick check-in process and well-kept facilities further enhance the positive experience.
Cleanliness is a consistent strong point with the hotel and its amenities, including the beautifully landscaped areas, receiving high marks for maintaining a spotless environment. The friendly and attentive staff further enrich the stay with many guests appreciating their warm and helpful demeanor.
The pool area is appreciated for its pleasant water temperature and scenic surroundings, despite some issues with size and water cleanliness. The pool remains a favored amenity when the heating feature is optimal.
Parking, however, presents challenges due to limited space, particularly on busy days. This has been frequently noted as a point of concern for guests, indicating a need for improvement.
In summary, Memora Hotel & Villas Chapala is ideal for those seeking a tranquil setting, beautiful lake views and a clean, well-maintained environment. With its commendable staff and notable breakfast offerings, it remains a solid choice for visitors exploring the Chapala region, though potential guests should be prepared for parking constraints and a mix of bedding comfort. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
9.0
Excellent
Location
Memora Hotel & Villas Chapala benefits from an excellent location, making it central for excursions around Chapala and its picturesque lake. Guests praise its beautiful views and quick access to both Chapala and Ajijic, though a car is recommended for ease of travel. The hotel's surroundings are quiet, offering a peaceful stay with the charm of nature.
Despite some minor concerns about the curve on which the hotel sits, visitors appreciate its proximity to Chapala's center, where a quick drive can lead to various attractions. Reviews also highlight the comforting and clean environment of the hotel, along with adherence to COVID-19 safety measures.
While the overall sentiment about the location is positive, a few guests noted that it might feel a little expensive for a three-star establishment and the in-house food quality left room for improvement. Nonetheless, for those in search of tranquility, scenic lake views and a clean, well-kept space, Memora Hotel & Villas Chapala is a solid option for exploring the region.
Breakfast
Memora Hotel & Villas Chapala receives accolades for its breakfast offerings with many guests praising the quality and variety of the buffet. Described as delicious, abundant and well-priced, the breakfast has left a positive impression on many visitors. Notably, the breakfast buffet is lauded for being varied and tasty with some reviews highlighting it as excellent and first-class. Additionally, the breakfast experience is enhanced by friendly and attentive service, contributing to a delightful start to the day.
However, there are occasional mentions of areas for improvement. Some guests suggest that the refried beans need a bit of tweaking, while others note that the coffee could be better. A few comments mention the need for more variety in the buffet and quicker replenishment of items. Despite these minor criticisms, the overall sentiment about the breakfast at Memora Hotel & Villas Chapala remains highly positive, making it a noteworthy aspect of the stay.
Dinner
Memora Hotel & Villas Chapala offers a dining experience that has garnered a variety of opinions from its visitors. The restaurant on the top floor, along with the other dining options, has received commendations for its tasty and excellent food. Guests particularly enjoyed the weekend buffet and appreciated the good quality-price ratio of the meals offered.
Many reviews highlight the deliciousness and very good quality of the food, contributing to enjoyable dining experiences surrounded by appealing areas. However, some guests have expressed dissatisfaction with certain items like hamburgers and noted that the restaurant's decoration felt a bit sober and cold, suggesting that the terrace was a more pleasant dining spot.
There are mixed feelings about the service and specific dishes with some guests critiquing the high prices and others pointing out the lack of qualified staff to prepare specialty drinks. Yet, the majority of positive feedback centers on the delicious overall food quality, good value and enjoyable surroundings.
Rooms
Memora Hotel & Villas Chapala boasts modernly equipped rooms that many guests appreciate for their cleanliness, spaciousness and comfort. The atmosphere throughout the hotel is peaceful and the friendly staff is commendable for their prompt service in addressing guests' needs. The beds, while comfortable for some, may feel a bit hard for others, but overall, the rooms offer a pleasant stay.
Guests also praise the well-designed bathrooms and the comprehensive facilities. However, some rooms face noise issues due to lack of soundproofing and proximity to the main road. A few reviews pointed out that certain rooms could benefit from better room views and additional furniture like tables and chairs.
Despite minor issues with hard mattresses and occasional unpleasant smells, the majority find the rooms exceptionally clean and inviting. The quick check-in process and the quality of maintenance further enhance the positive experience at the hotel.
Beds
Memora Hotel & Villas Chapala has garnered varied feedback regarding its beds. Many guests found the beds to be super comfortable, ensuring a good rest. However, others have noted that the mattresses can be very hard and uncomfortable. Some guests also commented that the pillows could be on the harder side and mentioned issues with torn sheets. While the bedding quality was positive for some, citing comfort and support, the inconsistency in comfort levels suggests a mix of experiences. The overall impression indicates that while some visitors enjoyed a restful sleep, those sensitive to firmer mattresses might find the beds challenging.
Cleanliness
Memora Hotel & Villas Chapala has garnered numerous positive remarks regarding its cleanliness. Guests consistently praise the hotel for being very clean and well-maintained with particularly immaculate rooms and facilities. The attention to detail in maintaining high cleanliness standards is evident throughout the hotel, restaurant and rooms, contributing to a comfortable and pleasant stay. Additionally, the staff are noted for their friendliness and attentiveness, enhancing the overall experience. With its clean, comfy rooms and beautifully landscaped areas, the hotel provides a serene and clean environment complemented by great service. Overall, Memora Hotel & Villas Chapala ensures a commendably clean and welcoming atmosphere for its guests.
Staff
Memora Hotel & Villas Chapala boasts a highly praised team of staff members recognized for their friendliness and attentiveness. Guests consistently note the warm and welcoming demeanor of the employees, citing Gaby from reception and Fernanda from the restaurant as particularly standout. The overall attitude of the staff is described as excellent with many guests appreciating their helpful and kind nature, as well as their ability to speak some English.
The check-in process is notably swift, complemented by the friendly service offered from the moment of arrival. Although some guests feel that the attention from restaurant staff during breakfast could improve, the friendly and attentive nature of the reception staff balances the experience nicely. According to multiple reviews, the quality of service and the warmth of the staff's interactions are significant highlights of the hotel.
Despite a few remarks about areas for improvement in the service, particularly concerning breakfast, the majority of feedback underscores that the staff's kind and approachable attitude greatly enhances the overall stay at Memora Hotel & Villas Chapala.
Pool
Nestled in a charming setting, Memora Hotel & Villas Chapala offers a generally positive pool experience to its guests. Visitors consistently highlight the pool as a key feature, describing it as super nice, very nice and even great. Many appreciate its pleasant water temperature, particularly when heated, which has been cited as a favorite aspect. The pool area also receives praise for being well air-conditioned with some mentioning the lovely gardens and great views from the restaurant as added perks.
However, it's worth noting some areas of improvement. The pool is considered a bit small for the number of guests and there have been mixed reviews regarding the water temperature and quality. Several visitors mentioned the pool water being colder than expected with a few noting issues with the water cleanliness and management's response to reported problems.
Despite some drawbacks, the pool area remains a well-appreciated amenity that enhances the overall appeal of the hotel, especially when the heating feature is functioning optimally.
Parking
Guests have consistently noted that parking at Memora Hotel & Villas Chapala is limited and poses challenges. The parking lot is small and often becomes overcrowded, especially on busy days like Saturday nights. This can result in difficulty finding parking spots with some guests needing to park further away and walk uphill to reach the reception. The limited space makes maneuvering vehicles uncomfortable and inconvenient for many visitors. This issue has been frequently highlighted and is a common concern among those who have stayed at the hotel.
Yes, Memora Hotel & Villas Chapala has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Memora Hotel & Villas Chapala.
No, Memora Hotel & Villas Chapala doesn't allow dogs.
Yes, parking facilities are available at Memora Hotel & Villas Chapala.
No, Memora Hotel & Villas Chapala doesn't have a gym.