Mercure Lyon Charbonnières
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Summary of reviewsMercure Lyon Charbonnières is highly regarded as a serene retreat nestled in a picturesque part of residential Lyon, offering guests a peaceful escape while still providing easy access to both the bustling city center and the charming countryside. The hotel's strategic location makes it an ideal stopover for travelers, offering practical amenities such as private parking and efficient access to major routes.
Guests consistently praise the hotel for its exemplary service, highlighted by the friendly and attentive staff who contribute greatly to a welcoming environment. The breakfast experience is memorable, with a wide variety of quality offerings that include local products and an extensive tea selection, creating a satisfying start to the day. Dinner is equally commendable, noted for its superb quality and delightful flavors, with the restaurant often recommended despite occasional closures.
Room accommodations are frequently highlighted for their spaciousness, comfort, and modern amenities, providing a tranquil atmosphere with pleasant garden views. The hotel maintains a high standard of cleanliness, with rooms described as spotlessly clean and recently refurbished to enhance guests' enjoyment. The comfort of the beds and soundproofing further contribute to a restful and enjoyable sleep experience for many.
Families find Mercure Lyon Charbonnières to be an accommodating and practical choice, thanks to spacious family rooms, interconnected accommodations, and play areas within the large garden. The hotel is also pet-friendly, allowing families to bring along their furry friends, while providing facilities to recharge electric cars. The array of family-friendly features makes it an ideal location for those traveling with children or pets.
Overall, Mercure Lyon Charbonnières delivers a comfortable and tranquil stay, enriched by its excellent location, high-quality service, and thoughtful amenities, making it a commendable choice for travelers seeking peace and convenience during their visit to Lyon.
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Guests consistently praise the hotel for its exemplary service, highlighted by the friendly and attentive staff who contribute greatly to a welcoming environment. The breakfast experience is memorable, with a wide variety of quality offerings that include local products and an extensive tea selection, creating a satisfying start to the day. Dinner is equally commendable, noted for its superb quality and delightful flavors, with the restaurant often recommended despite occasional closures.
Room accommodations are frequently highlighted for their spaciousness, comfort, and modern amenities, providing a tranquil atmosphere with pleasant garden views. The hotel maintains a high standard of cleanliness, with rooms described as spotlessly clean and recently refurbished to enhance guests' enjoyment. The comfort of the beds and soundproofing further contribute to a restful and enjoyable sleep experience for many.
Families find Mercure Lyon Charbonnières to be an accommodating and practical choice, thanks to spacious family rooms, interconnected accommodations, and play areas within the large garden. The hotel is also pet-friendly, allowing families to bring along their furry friends, while providing facilities to recharge electric cars. The array of family-friendly features makes it an ideal location for those traveling with children or pets.
Overall, Mercure Lyon Charbonnières delivers a comfortable and tranquil stay, enriched by its excellent location, high-quality service, and thoughtful amenities, making it a commendable choice for travelers seeking peace and convenience during their visit to Lyon.
Hotel Taking Steps Towards Sustainability
Green Key certified since 2024, this hotel implements sustainable practices including the use of eco-friendly toiletries, cleaning supplies, energy-saving switches, and recycling bins.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in a tranquil and picturesque part of residential Lyon, the Mercure Lyon Charbonnières offers a serene escape for travelers seeking peace away from the city's bustling center. It's perfectly situated for those who wish to avoid the crowded streets during events like the Festival of Light. Despite its suburban feel, the hotel provides easy access to major routes, making it a convenient stop for those traveling north or south and an ideal choice for road trippers heading to destinations like Dijon or Marseille. The location offers practical benefits such as private parking and easy accessibility from the motorway, ensuring a hassle-free arrival.
Guests appreciate the hotel's positioning between the city and the countryside, offering a perfect balance for those wanting to explore both the vibrant urban life of Lyon and the charm of nearby locales like Ecully. The setting in a quiet residential area, near a newly developed campus, ensures a restful stay. Charbonnières and Tassin city centers are conveniently close by for travelers who wish to explore local dining or shopping. With efficient access to central Lyon, guests can reach the heart of the city in under ten minutes by car, reaffirming its excellent location. Overall, the Mercure Lyon Charbonnières is a pleasant retreat with functional amenities, ideal for a peaceful stopover on the outskirts of Lyon.
The breakfast experience at Mercure Lyon Charbonnières is characterized by high praise for its variety and quality. Guests frequently describe the breakfast as abundant and commend the extensive selection available at the buffet. The inclusion of local products and a wide range of teas and herbal infusions adds a delightful touch to the morning spread. Pastries, cakes, a variety of breads, eggs, ham, salmon, and smoked chicken are part of the comprehensive offerings that cater to both sweet and savory preferences. Visitors appreciate the peaceful atmosphere and commend the friendly staff for enhancing their morning meal. Despite some remarks about the breakfast being on the pricier side, the overall sentiment points to a satisfying and substantial start to the day, making it a memorable aspect of staying at the hotel.
The dining experience at Mercure Lyon Charbonnières receives high praise for its superb quality and delightful flavors. Guests frequently highlight the restaurant's ability to serve delicious meals, noting the exceptional quality of dishes such as lamb chops and the varied selection available. The service is often described as attentive and efficient, contributing to an overall pleasant dining experience. Breakfast offerings also stand out as enjoyable, suggesting a flavorful start to the day. Despite some closures during weekends and specific evenings, many guests recommend dining at the hotel restaurant, appreciating both the taste and the efficient service. However, it is worth noting that some guests find the restaurant prices slightly expensive, though others consider them fair for the quality offered.
The rooms at Mercure Lyon Charbonnières are frequently praised for being spacious, comfortable, and well-equipped, providing a tranquil atmosphere with garden views and modern amenities. Many guests appreciated the clean, sizable rooms, which often come with a modern and well-maintained bathroom. The bedding, typically described as comfortable, ensures a good night's sleep. The large family rooms allow for group accommodations, presenting a welcoming environment for families. While some rooms feature a modern touch, a few are noted to be somewhat outdated but still acceptable. The establishment prioritizes cleanliness, evident in the regular maintenance of the rooms. However, accessibility issues exist, as one review noted that a wheelchair couldn't fit through the room doors, and some rooms suffered from noise issues due to communicating doors. Overall, the peaceful garden-facing rooms and the comfort they provide are a common highlight among guests.
The beds at Mercure Lyon Charbonnières generally receive high praise for their comfort and size, contributing to an overall satisfactory experience for many guests. Most guests highlight the comfortable and large beds, often describing them as super comfortable. The quality of the bedding is praised in numerous reviews, suggesting a luxurious experience in some rooms, which is complemented by the good soundproofing due to double windows. A spacious room with quality bedding and amenities like a superb TV further enhances the stay for some visitors. However, a few guests did express concerns over the bedding quality, with a minority finding the beds uncomfortable. Despite these occasional criticisms, the general consensus leans towards a comfortable and enjoyable bed experience.
At Mercure Lyon Charbonnières, guests frequently commend the hotel's exceptional cleanliness and the comfortable ambiance it provides. Many visitors describe the rooms as clean, well-arranged, and nicely decorated, with some highlighting a recent refurbishment that enhances the overall aesthetic. The establishment's cleanliness is consistently described as top-notch, with rooms being spotlessly clean and the bedding perfect for a peaceful night's rest. Guests also appreciate the tidy bathrooms and stylish furnishings that contribute to a pleasant stay.
The hotel's facilities maintain a high standard of cleanliness, and guests appreciate the calm and quiet location that offers a restful environment. Friendly and efficient staff further enhance the experience, ensuring the rooms are impeccably maintained and guests feel welcomed. While the hotel offers good value with a satisfactory combination of cleanliness, comfort, and favorable location, a minor issue with bathroom cleanliness and plumbing occasionally surfaces among feedback.
Overall, the Mercure Lyon Charbonnières provides a very clean and accommodating setting that meets the diverse needs of its visitors, making it a commendable choice for travelers seeking comfort and tranquility during their stay.
Visitors to Mercure Lyon Charbonnières consistently highlight the exemplary service provided by the hotel's staff. Guests frequently describe the team as friendly, smiling, and welcoming, setting a pleasant and inviting atmosphere from the very first encounter. The reception staff, in particular, are noted for their warmth, attentiveness, and professionalism. Furthermore, the cleaning and bar staff receive commendations for their kindness and professionalism, enhancing the overall experience for guests.
The hotel's personnel demonstrate a genuine dedication to guest satisfaction, characterized by a helpful and attentive demeanor. The staff efficiently address any issues and go the extra mile to meet guests' needs, often with a kind and professional approach. This commitment to service excellence is mirrored in the high standards of cleanliness maintained throughout the hotel.
Overall, the staff at Mercure Lyon Charbonnières play a significant role in crafting a memorable stay for guests, marked by friendly interactions and a consistently high level of service.
The Mercure Lyon Charbonnières emerges as a welcoming destination for families, offering a range of amenities and conveniences suited for travelers with children. The hotel features spacious family rooms, which provide ample space for everyone to stay comfortably together, complementing those moments of togetherness during family travel. Guests appreciate the interconnected rooms, which offer added convenience for larger families or groups traveling together. The property also boasts a big garden, equipped with a few play areas for kids, a delightful feature ensuring the younger guests have engaging activities to enjoy.
For those traveling with pets, the hotel scores well by allowing dogs, even in the bedrooms, making it possible for families to bring their furry friends along. An ideal location is noted for pet owners, as the vicinity offers suitable areas for walking dogs. Practicality for modern travelers is also addressed with the provision of facilities to recharge electric cars easily and freely.
Moreover, the hotel facilitates smooth logistics for families as rooms requested close together were provided, offering reassurance for those who value proximity during their stays. The property also caters well to parents looking for a venue suitable for a parent/child week, offering spaces that accommodate various family configurations. Additionally, the value is bolstered with options free for children, making it a practical choice for cost-conscious family vacationers. Located conveniently with plenty of nearby attractions, the hotel adds to its appeal as a family-friendly lodging option.
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Location
Guests appreciate the hotel's positioning between the city and the countryside, offering a perfect balance for those wanting to explore both the vibrant urban life of Lyon and the charm of nearby locales like Ecully. The setting in a quiet residential area, near a newly developed campus, ensures a restful stay. Charbonnières and Tassin city centers are conveniently close by for travelers who wish to explore local dining or shopping. With efficient access to central Lyon, guests can reach the heart of the city in under ten minutes by car, reaffirming its excellent location. Overall, the Mercure Lyon Charbonnières is a pleasant retreat with functional amenities, ideal for a peaceful stopover on the outskirts of Lyon.
Breakfast
Dinner
Rooms
Beds
Cleanliness
The hotel's facilities maintain a high standard of cleanliness, and guests appreciate the calm and quiet location that offers a restful environment. Friendly and efficient staff further enhance the experience, ensuring the rooms are impeccably maintained and guests feel welcomed. While the hotel offers good value with a satisfactory combination of cleanliness, comfort, and favorable location, a minor issue with bathroom cleanliness and plumbing occasionally surfaces among feedback.
Overall, the Mercure Lyon Charbonnières provides a very clean and accommodating setting that meets the diverse needs of its visitors, making it a commendable choice for travelers seeking comfort and tranquility during their stay.
Staff
The hotel's personnel demonstrate a genuine dedication to guest satisfaction, characterized by a helpful and attentive demeanor. The staff efficiently address any issues and go the extra mile to meet guests' needs, often with a kind and professional approach. This commitment to service excellence is mirrored in the high standards of cleanliness maintained throughout the hotel.
Overall, the staff at Mercure Lyon Charbonnières play a significant role in crafting a memorable stay for guests, marked by friendly interactions and a consistently high level of service.
Family
For those traveling with pets, the hotel scores well by allowing dogs, even in the bedrooms, making it possible for families to bring their furry friends along. An ideal location is noted for pet owners, as the vicinity offers suitable areas for walking dogs. Practicality for modern travelers is also addressed with the provision of facilities to recharge electric cars easily and freely.
Moreover, the hotel facilitates smooth logistics for families as rooms requested close together were provided, offering reassurance for those who value proximity during their stays. The property also caters well to parents looking for a venue suitable for a parent/child week, offering spaces that accommodate various family configurations. Additionally, the value is bolstered with options free for children, making it a practical choice for cost-conscious family vacationers. Located conveniently with plenty of nearby attractions, the hotel adds to its appeal as a family-friendly lodging option.
No, Mercure Lyon Charbonnières doesn't have any pool.
No, a spa isn't available at Mercure Lyon Charbonnières.
Yes, Mercure Lyon Charbonnières welcomes dogs.
No, parking facilities aren't available at Mercure Lyon Charbonnières.
No, Mercure Lyon Charbonnières doesn't have a gym.
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