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Summary of reviewsFairfield Inn & Suites by Marriott Charlotte Uptown enjoys high praise for its exceptional location in the heart of uptown Charlotte. Its proximity to major attractions, such as the Spectrum Center, makes it a perfect choice for event-goers and basketball fans. The convenience of onsite parking, despite an extra charge, adds to the hotel's appeal. The hotel is ideally situated for guests wishing to explore city attractions and easily access the city center, contributing to its attractiveness and safety.
Guests frequently commend the breakfast experience, describing it as delicious, very good and even excellent with a well-stocked variety that accommodates various dietary needs, including fresh fruit, gluten-free muffins and other options. The friendly and attentive breakfast staff further enhance the overall positive experience.
The rooms at Fairfield Inn & Suites by Marriott Charlotte Uptown are often noted for their cleanliness and comfort with guests appreciating the spaciousness and coziness of the accommodations. Despite some remarks about the dated decor and occasional maintenance issues, the general cleanliness and comfort level remain strong points.
Cleanliness is a standout feature at the hotel. Many guests praise the well-maintained rooms and common areas with numerous positive comments on the pleasant, clean smell upon arrival. Although there have been occasional concerns about specific areas like lobby furniture and carpets and isolated incidents with spots on sheets and mold, the overall sentiment reflects a consistently clean and welcoming environment.
The hotel staff consistently receive high marks for their friendliness and professionalism. Guests particularly appreciate the exceptional care and attentiveness of the team members, who are often described as friendly, pleasant and polite. The helpful and accommodating nature of the registration desk staff and their ability to provide excellent recommendations contribute significantly to the positive guest experience.
Beds at the hotel are generally well-received with many guests finding them comfortable or extremely comfortable. However, opinions on the pillows are mixed with some guests finding them too big or hard while others find them amazing. Despite some mentions of subpar bedding quality and too-firm beds for some, the overall comfort of the beds is a noteworthy positive.
In summary, Fairfield Inn & Suites by Marriott Charlotte Uptown is a well-located, clean and comfortable hotel with excellent breakfast offerings and exceptional staff service, making it a strong choice for visitors to Charlotte. Show more
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Categories
Family Friendly Hotel
Features a swimming pool and is close to attractions like Marshall Park. Provides comfortable rooms and a convenient location in Uptown Charlotte. Offers complimentary breakfast.
Hotel near Nightlife Spots
Fairfield Inn & Suites by Marriott Charlotte Uptown is centrally located, offering convenient access to Charlotte's nightlife and entertainment. The hotel provides comfortable accommodations and a convenient base for exploring the city's after-dark attractions.
Hotel with EV Charging Stations
The hotel has one Tesla Destination Charger located within its paid parking garage. Daily parking is available for a fee of $25.
3-Star Hotel
Located in Uptown Charlotte, this hotel offers a convenient location and comfortable accommodations. Its reliable service and complimentary breakfast make it a valuable choice for travelers seeking a budget-friendly option.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King RoomRoom features cable TV, a work desk and ironing facilities.
Queen Room with Two Queen BedsRoom features cable TV, a work desk and ironing facilities.
King Studio with Sofa BedThis spacious suite offers a sofa bed, microwave and refrigerator.
King Room with Adapted Tub - Mobility AccessibleThe unit offers 1 bed.
King Room with Roll-in Shower - Mobility AccessibleThe unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Fairfield Inn & Suites by Marriott Charlotte Uptown boasts an exceptional location, garnering high praise for its central position in the heart of uptown Charlotte. Guests consistently highlight its proximity to key attractions such as the Spectrum Center, making it an ideal choice for event-goers and basketball fans attending Hornets games. The hotel's location is convenient for exploring city attractions and offers easy access to the city center. Additionally, onsite parking, although charged, adds to the convenience factor.
While some reviews mention the rooms' need for updating, the general cleanliness and comfort are appreciated by many guests. The friendly staff and satisfying continental breakfast add to the overall positive experience. Despite the minor inconvenience of limited road access, the safety and attractiveness of the location contribute to its strong appeal among visitors to Charlotte.
Breakfast
Fairfield Inn & Suites by Marriott Charlotte Uptown provides a breakfast experience that consistently meets guest expectations. Many visitors describe the breakfast as delicious, very good and even excellent. The variety stands out with a well-stocked selection that includes fresh fruit, gluten-free muffins and options like French toast and oatmeal. Guests appreciate the numerous choices, which cater to various dietary needs, including those who avoid dairy. The friendly and attentive breakfast staff also receive high praise, enhancing the overall experience. While a few found room for improvement or experienced disappointment, most reviews highlight the breakfast as a delightful and satisfying part of their stay, often seen as a significant bonus.
Rooms
Fairfield Inn & Suites by Marriott Charlotte Uptown receives positive remarks for its clean and comfortable rooms. Guests consistently highlight the spaciousness and coziness of the accommodations. Rooms are well-insulated, ensuring a good night's sleep without external disturbances. The decor is appreciated, enhancing the charm of an excellent location.
However, some aspects need improvement. The rooms appear dated and on occasion, guests have reported musty smells and residual cigarette odors. Maintenance issues such as the condition of windows and surrounding paint have also been noted. Despite these points, the cleanliness and comfort of the rooms remain strong positives for this hotel.
Beds
The beds at Fairfield Inn & Suites by Marriott Charlotte Uptown are generally well-received by guests with many describing them as comfortable or extremely comfortable. However, there are mixed opinions about the pillows with some finding them too big or hard, while others thought they were amazing. There were also a few mentions of the bedding quality being subpar and the beds being too firm for some guests. Overall, the comfort of the beds is a highlight, though pillow preferences vary.
Cleanliness
At Fairfield Inn & Suites by Marriott Charlotte Uptown, guests predominantly praised the cleanliness of the hotel, highlighting that both the rooms and the common areas are generally well-maintained. Many noted the pleasant and clean smell upon entering the premises. The establishment consistently receives positive feedback for being clean and comfortable with some guests specifically mentioning that the rooms and facilities uphold this standard reliably. Several reviewers also appreciated the simplicity of the check-in process. However, there were occasional concerns about specific areas, like the lobby furniture and carpets, which some found to be less clean and isolated incidents regarding spots on sheets and mold in the bathroom ceiling. Despite this, the overall sentiment reflects a clean and welcoming environment, contributing to a positive experience for most guests.
Staff
Guests at Fairfield Inn & Suites by Marriott Charlotte Uptown consistently praise the hotel staff for their friendliness and professionalism. Review highlights commend the staff for being very friendly, pleasant and polite. Visitors note the exceptional level of care and attentiveness displayed by all team members, including specific mentions of the helpfulness and accommodating nature of the staff at the registration desk. The staff's ability to provide excellent recommendations, such as drink choices from the bar, adds to the positive experience. Overall, the friendly, helpful and accommodating nature of the staff significantly contributes to guests' willingness to return to the hotel.
Yes, Fairfield Inn & Suites by Marriott Charlotte Uptown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Fairfield Inn & Suites by Marriott Charlotte Uptown.
No, Fairfield Inn & Suites by Marriott Charlotte Uptown doesn't allow dogs.
No, parking facilities aren't available at Fairfield Inn & Suites by Marriott Charlotte Uptown.
Yes, Fairfield Inn & Suites by Marriott Charlotte Uptown has a gym.