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Summary of reviewsStaybridge Suites - Charlotte Ballantyne by IHG enjoys a prime location in the upscale Ballantyne area of Charlotte, lauded for its convenience and accessibility to major roads, the airport, business districts, dining options, and attractions. The peaceful and safe environment adds to the allure, making it an attractive choice for both business and leisure travelers, as well as families.
The accommodations are noted for their spaciousness and cleanliness, offering a home-like comfort with hotel luxury. The suites feature full kitchens and modern amenities, ideal for extended stays, while the beds are generally praised for their comfort. The property is well-maintained, with high standards of cleanliness extending throughout the common areas and rooms.
The breakfast buffet is a highlight for many guests, offering a wide variety of fresh and tasty options, although there are minor suggestions for improvement. The fitness and recreation facilities, including a small gym, indoor pool, and hot tub, receive positive reviews for providing a relaxing environment.
The staff at Staybridge Suites are frequently commended for their friendly, professional, and accommodating nature, contributing to an atmosphere where guests feel welcomed and valued. This warmth extends to the hotel’s pet-friendly policy, which is greatly appreciated by travelers with pets, despite some concern over pet-related odors and fees.
Overall, Staybridge Suites - Charlotte Ballantyne by IHG is highly recommended for its blend of comfort, value, and customer-focused service, making it a top choice for visitors seeking enjoyable and stress-free accommodation in the Charlotte Ballantyne area. Show more
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Categories
Hotel near Golf Courses
This hotel is situated in the golf-friendly Ballantyne area, allowing for convenient access to nearby championship golf courses. Guests can easily reach various golf facilities in the South Charlotte region.
Family Friendly Hotel
This hotel offers suite-style accommodations with fully equipped kitchens, complimentary breakfast, and evening socials. It's located in Ballantyne, providing a comfortable stay for families.
Hotel with Indoor Pool
Staybridge Suites, an extended-stay brand by IHG, typically offers an indoor pool for guests staying for longer periods or seeking leisure facilities.
Hotel with Heated Pool
Guests at this hotel can enjoy a heated indoor pool, complemented by a hot tub, which provides a comfortable and relaxing aquatic environment.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Studio Queen SuiteThe well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit offers 2 beds.
One-Bedroom King SuiteIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit offers 2 beds.
One-Bedroom Suite with Two Double BedsMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit offers 2 beds.
Two-Bedroom Suite with Oner King Bed and One Queen BedIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers air conditioning, soundproof walls, a coffee machine, a seating area and a flat-screen TV with cable channels. The unit has 3 beds.
Studio SuiteGuests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine.
Two-Bedroom Suite - Non-SmokingIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers air conditioning, soundproof walls, a coffee machine, a seating area and a flat-screen TV with cable channels. The unit has 4 beds.
One-Bedroom Queen Suite - Mobility Accessible Roll-In ShowerIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit has 2 beds.
Studio King Suite - Communications AccessibleFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit has 2 beds.
One-Bedroom Suite with Two Double Beds Hearing Accessible - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit has 2 beds.
Two-Bedroom Suite - Hearing AccessibleThe spacious suite offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a dining area, as well as a wardrobe. The unit offers 3 beds.
One-Bedroom Queen Room with Mobility Accessible Tub - Non-SmokingThe well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Suite - Hearing Accessible - Non-SmokingThe well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 4 beds.
Queen Studio Suite - Hearing AccessibleIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
One-Bedroom Queen SuiteThe fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the beautiful and upscale Ballantyne area of Charlotte, Staybridge Suites - Charlotte Ballantyne by IHG boasts an enviable location that receives glowing praise from its guests. The hotel is strategically positioned near major roads and expressways, making it super convenient for travelers aiming to explore Charlotte and South Carolina destinations. Guests appreciate its proximity to a plethora of dining options, shops, and recreational activities, with several restaurants and stores within walking distance. The area's peaceful ambiance and safety further enhance the attractivity of the location, making it perfect for families and individuals alike.
Although the hotel features modern amenities like a full kitchen and spacious rooms with clean and well-maintained grounds, it's the location that repeatedly stands out to visitors. The property is conveniently close to the airport, major business districts, and popular attractions, with easy access to everything you might need. The friendly and helpful staff further amplify the experience, rendering the Staybridge Suites a well-regarded choice for both business trips and leisurely stays.
Breakfast
The breakfast experience at Staybridge Suites - Charlotte Ballantyne by IHG has generally received favorable reviews from guests. Many guests appreciated the extensive variety of options available each morning, noting that the breakfast buffet was a significant highlight of their stay. Freshness and taste were consistently praised, with several guests mentioning the variety of healthy and indulgent choices available. The breakfast area was recognized for being clean, and the overall presentation was well-received. Staff attending the breakfast were often described as polite and professional, although there were occasional reports of less-than-ideal service. Amidst the positive feedback, there were a few mentions of areas for improvement, such as ensuring food is consistently hot and improving the general service attitude. Despite these minor drawbacks, the breakfast experience was largely considered an excellent start to the day, complemented by the hotel's warm atmosphere and welcoming social hours during the week.
Rooms
Staybridge Suites - Charlotte Ballantyne by IHG offers a delightful stay with its spacious and clean accommodations that combine the comforts of home with hotel luxury. Guests have praised the generous room sizes that cater well to families, providing an ideal setup with separate living areas, kitchens, and bedrooms. The suites are thoughtfully equipped with full kitchen amenities, featuring refrigerators, stoves, microwaves, and dishwashers, which are especially convenient for longer stays.
The rooms boast modern features and well-maintained furnishings, ensuring a comfortable and cozy experience. Guests frequently commend the comfortable beds with impeccably clean linens, contributing to restful nights. The hotel also maintains high cleanliness standards, with the entire property, including the rooms and common areas, being described as very clean and tidy.
Many visitors appreciate the quiet ambience of the hotel, which allows for a peaceful retreat despite its proximity to conveniences. The indoor pool, fitness center, and lovely outdoor courtyard add to the appeal, offering additional amenities for relaxation and enjoyment. The property’s beautiful, recently renovated design, combined with a friendly and professional staff, leaves a lasting impression, making this hotel a highly recommended choice for travelers seeking comfort and value in the Charlotte Ballantyne area.
Beds
Staybridge Suites - Charlotte Ballantyne by IHG receives generally positive feedback from guests about its sleeping accommodations. Many guests consistently describe the beds as comfortable, with particular emphasis on the soft sheets and real comforters that contribute to a restful night's sleep. King-sized beds are noted for their comfort, often complemented by big, soft pillows that enhance the sleeping experience. Most reviews highlight clean and inviting beds, reinforcing the standard of cleanliness maintained by the hotel. However, while the majority finds the main beds to be satisfactory, there are occasional remarks about less comfortable experiences, such as a hard mattress on a King bed or an uncomfortable sofa bed. Despite these occasional critiques, the consensus remains that guests can expect a welcoming and cozy sleeping arrangement during their stay.
Cleanliness
Staybridge Suites - Charlotte Ballantyne by IHG has left an overwhelmingly positive impression on its guests, especially regarding cleanliness. The hotel rooms and suites are consistently praised for being very clean, spacious, and well-maintained, often described as cozy and comfortably furnished. Guests appreciate the comprehensive upkeep of the entire property, noting that both the indoor and outdoor areas, including the lobby, hallways, and facilities like the pool and hot tub, are immaculate and well-decorated. The hotel's location is highlighted as convenient, being close to various attractions and amenities, offering guests a quiet and pleasant stay. The staff receive commendable feedback for their politeness and professionalism, creating a welcoming environment and going above and beyond to ensure a great experience. With clean rooms featuring useful amenities, such as kitchenettes, and a comfortable atmosphere, guests find Staybridge Suites a delightful choice for their accommodation needs, noting it as one of the best hotels they've visited.
Staff
Nestled within the vibrant district of Ballantyne, the Staybridge Suites - Charlotte Ballantyne by IHG stands out not just for its visual appeal, which stays true to its promotional imagery, but for its exceptional staff who seem to elevate the guest experience remarkably. The team is consistently praised for their polite and accommodating nature, described repeatedly as friendly, welcoming, and helpful. Guests commend the professional and pleasant demeanor of both the front desk and the broader team, recalling experiences that made them feel at home, like family.
The hotel staff excels in creating an environment where guests feel truly valued and cared for, offering attentive, courteous service. Their proactive approach to customer service ensures that any issues are swiftly addressed, making check-in smooth and above average. Specific mentions highlight the impressive service of the evening manager and the front desk crew, with particular recognition given to individuals like Joseph, who stand out for their friendliness, understanding, and helpfulness.
Overall, the consistently positive feedback reflects a dedicated team that prioritizes guest satisfaction, providing a warm and welcoming atmosphere that makes a visit to Staybridge Suites an enjoyable and hassle-free experience.
Gym
The Staybridge Suites in Charlotte Ballantyne offers a range of amenities that have been well-received by guests, particularly its fitness and recreational facilities. The hotel features a small gym, allowing guests to maintain their workout routines while traveling. Additionally, there is an indoor pool that many guests have enjoyed, complemented by a hot tub, providing a pleasant environment for relaxation. The outdoor patio offers a charming spot for soaking up the sun. Overall, the amenities, including complimentary breakfast options and self-service laundry, contribute to an accommodating experience for those staying at the hotel.
Pool
The Staybridge Suites in Charlotte Ballantyne by IHG offers a delightful indoor aquatic experience, perfect for families and travelers looking for relaxation. The pool is consistently praised for its warmth, making it an inviting spot even during the colder months. The hot tub complements the pool, providing a soothing experience for guests. Many visitors appreciated the cleanliness of the pool and hot tub area, contributing to the overall positive environment. Families especially found the pool area kid-friendly, with children enjoying the indoor pool immensely. While there were occasional issues with the pool being under construction or the hot tub not being as warm as expected, these instances seemed to be rare. Overall, the pool and spa environment receives high marks, offering a great spot to unwind and make memorable experiences during a stay at this hotel.
Family
Staybridge Suites - Charlotte Ballantyne by IHG offers an inviting and accommodating experience for families, making guests feel right at home. The spacious suites, often likened to private apartments, provide ample room for families to spread out and enjoy a cozy, home-like environment. Many families appreciate the layout of the suites, with some reviews noting the convenience of a two-bedroom configuration that comfortably hosts larger groups, even fitting families of five or six with ease.
The hotel staff is frequently praised for their friendliness and dedication to creating a family-friendly atmosphere, enhancing the overall experience with their warm and welcoming approach. Guests often highlight the quality of the accommodations, noting both the cleanliness and comfort provided. The inclusion of features such as a well-equipped kitchenette, a heated pool, and comfortable beds, including fold-out couches that even the kids find enjoyable, adds to the appeal for those traveling with children.
Additionally, the hotel is ideally located for families planning visits to nearby attractions such as Carowinds, making it a convenient base for exploring the area. Special events like a Galentine's Day party have also been mentioned as a hit among younger guests. Breakfast options cater well to family needs, contributing to an overall excellent stay. Families looking for spacious, clean, and well-appointed accommodations in Charlotte will likely find Staybridge Suites - Charlotte Ballantyne to be a great choice.
3 Star
Staybridge Suites - Charlotte Ballantyne by IHG has garnered praise for its appealing property and attractive pricing. Many guests found the location to be very nice and budget-friendly, with some noting that their experience felt akin to a five-star hotel despite the three-star pricing. The check-in experience stands out as a unique and pleasant surprise, comparing favorably to other hotels. While not officially classified as a three-star destination by reviewers, the quality of the facilities exceeds expectations, making it a recommended option for visitors seeking good value for their stay in Charlotte Ballantyne. Despite some past disappointment expressed by a few guests, it continues to offer considerable appeal for those seeking a comfortable and enjoyable stay.
Dog Friendly
Staybridge Suites - Charlotte Ballantyne by IHG is widely appreciated for its pet-friendly atmosphere, making it an ideal choice for those traveling with their furry companions. Guests have consistently praised the hotel for welcoming pets and providing facilities that cater to them, such as a well-maintained dog play area. Many reviews highlight the reassurance of having their dogs along and feeling assured that their pets were made to feel welcome. Despite some concerns about the odor on the second floor, believed to be linked to the hotel's pet policy, and the relatively high pet fee, travelers appreciate the pet-friendly policy of the hotel and often choose it specifically for this reason. Overall, guests highly recommend Staybridge Suites for its accommodating environment, ensuring peace of mind for pet owners without compromising on the comfort and enjoyment of their four-legged family members.
Yes, Staybridge Suites - Charlotte Ballantyne by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Staybridge Suites - Charlotte Ballantyne by IHG.
Yes, Staybridge Suites - Charlotte Ballantyne by IHG welcomes dogs.
No, parking facilities aren't available at Staybridge Suites - Charlotte Ballantyne by IHG.
Yes, Staybridge Suites - Charlotte Ballantyne by IHG has a gym.