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Summary of reviewsRomantik Hôtel l'Etoile is set in the heart of a charming town, offering travelers a perfect base to explore the region. With a central location and access to local attractions like the Gruyère thermal baths and the picturesque city of Gruyère, the hotel is particularly appealing. Guests appreciate the cozy, cottage-style decor and well-appointed family suites that provide comfort and elegance. Despite its position on the main street, which may affect those who prefer open windows, the location is ideal for enjoying the vibrant village atmosphere.
The breakfast experience at the hotel garners praise for its generous and varied offerings, including fresh, local products. Regional items such as cuchaule and meringues add a touch of local flavor, and the attentive service further enhances the meal. While some find breakfast slightly expensive, it is generally described as excellent and well-balanced.
Dinner at the hotel restaurant is consistently highlighted for its delightful culinary experience, featuring regional dishes of excellent quality and taste. Some mention the smaller portion sizes as costly, but the overall dining experience, enhanced by jazz music, is considered exceptional.
The rooms combine traditional charm with modern coziness, featuring chalet-like decor that creates a warm and romantic ambiance. Guests find the accommodations spacious and clean, contributing to a pleasant stay. While occasional noise and the absence of air conditioning might be concerns, the overall room experience is largely positive.
Cleanliness is a strong point, with most areas well-maintained and spotless. Although minor issues like dust and occasional mold are noted, the high level of cleanliness is typically consistent. Guests also commend the friendly and attentive staff for their helpful and welcoming nature, enhancing the overall experience at the hotel.
The bedding receives mixed feedback, with many finding the beds comfortable and supportive, though some guests mention the mattresses and pillows being too soft. Overall, Romantik Hôtel l'Etoile offers a charming escape characterized by its cozy atmosphere, excellent staff, and lovely setting. Show more
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Categories
Hotel for Honeymoon
Located in Charmey, this Romantik Hôtel provides a cozy and intimate setting. Its focus on personalized service and attention to detail ensures a memorable and romantic stay, perfect for honeymooners seeking a quiet escape.
Family Friendly Hotel
Located in Gruyères, this hotel offers a charming and traditional Swiss experience. Its central location allows easy access to local attractions, making it suitable for families interested in exploring the area's culture and history.
Small Hotel
This hotel offers a romantic and intimate experience, with charming rooms and a focus on providing a memorable stay in a cozy atmosphere. The location allows for easy exploration of the surrounding Gruyères region.
3-Star Hotel
This hotel offers a restaurant, a bar/lounge, and free WiFi. It is well-regarded by guests and offers a comfortable stay in a charming setting.
Historic Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Deluxe Double RoomRustic room with a TV, free Wi-Fi, a safety deposit box and a bathroom with a shower.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a minibar, a wardrobe, flat-screen TV with cable channels, as well as fruit for guests. The unit has 1 bed.
Family Double RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. This family room has a minibar, a wardrobe, flat-screen TV with cable channels, as well as fruit for guests. The unit has 2 beds.
Family SuiteThis spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This suite features a minibar, a seating area, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of its charming town, Romantik Hôtel l'Etoile boasts an enviable location that appeals to travelers seeking a perfect base for exploring the region. The hotel is centrally positioned, with the convenience of nearby parking and easy access to local attractions, including the famous Gruyère thermal baths and the picturesque city of Gruyère. Guests appreciate the cozy, cottage-style decor and the well-appointed family suites, enhancing their stay with comfort and elegance. The beautiful interiors complement a hearty breakfast, adding a delightful start to each day. The proximity to both the thermal baths and a selection of good restaurants makes it an ideal spot for an overnight stop or a longer, more leisurely visit. Despite its position directly on the main street, which may slightly deter those looking to sleep with windows open, the hotel's location is perfect for enjoying the vibrant atmosphere of the village. The splendid region captivates visitors with its natural beauty and the warmth of its welcoming people, further enriching their experience at this well-situated hotel.
Breakfast
Romantik Hôtel l'Etoile offers a breakfast experience that consistently garners praise from its guests. Visitors frequently highlight the generous and varied offerings, with many appreciating the plentiful breakfast buffet that includes fresh, local products. The unique regional items, such as cuchaule and meringues, add a touch of local flavor and authenticity to the meal. Service during breakfast is noted for its impeccable attentiveness, with staff ensuring guests have what they need and often going beyond expectations. While some guests find the breakfast a bit expensive or limited for a three-star hotel, the overall consensus is highly positive, describing the breakfast as excellent, delicious, and even magnificent in its richness and balance. The setting enhances the morning dining experience, contributing to an overall enjoyable stay at the hotel.
Dinner
Amidst the charming setting of Romantik Hôtel l'Etoile, guests consistently highlight the delightful culinary experience at the hotel restaurant. The menu showcases delicious regional dishes that captivate diners with their excellent quality and taste. While some guests mention the expense associated with smaller portion sizes, the consensus is that the restaurant offers an exceptional dining experience, with special notes on the excellence of the evening meal offerings. Dining is enhanced by the accompanying jazz music, adding a sophisticated ambiance to breakfast and dinner alike. Despite some mixed feelings about breakfast, the overall impression of the restaurant, particularly at dinner, is overwhelmingly positive, making it a top choice for those seeking a refined dining experience during their stay.
Rooms
At Romantik Hôtel l'Etoile, guests are treated to a delightful blend of traditional charm and modern coziness through its thoughtfully renovated and beautifully furnished rooms. Many visitors appreciate the spaciousness of the accommodations, often highlighting the tasteful decor that exudes a charming vintage and romantic ambiance. The decor is often described as chalet-like, with lovely touches that make each room feel welcoming and comfortable.
The hotel's interiors carry a Gruyère spirit, with elements that reflect its cultural heritage, particularly in the magnificent dining room and the common areas. The ambiance maintains a cozy atmosphere throughout, providing a touch of warmth and charm, which is further complimented by the friendly and accommodating reception. Guests frequently mention the well-maintained cleanliness and the comfort of the rooms, which contributes to an overall pleasant stay.
However, some rooms may face challenges such as noise from the road or the kitchen, so selecting a room's location should be considered. The absence of air conditioning can be another concern, especially during hot weather, and some find the bathrooms a bit small with limited amenities. Despite these occasional inconveniences, the overall experience at Romantik Hôtel l'Etoile is largely positive, making it a charming escape with a cozy and welcoming atmosphere.
Beds
Romantik Hôtel l'Etoile receives mixed feedback concerning the comfort of its beds. Many guests appreciate the comfort level, describing the beds as comfortable and supportive. The bedding is generally well-regarded, suggesting a positive sleeping experience for most. However, some guests mention the mattresses being too soft for their taste, leading to inadequate support. The pillows also receive mixed reviews, with some finding them too soft. Overall, while many guests find the beds comfortable at Romantik Hôtel l'Etoile, there are a few who feel the softness of the mattresses and pillows could be improved for better support.
Cleanliness
Romantik Hôtel l'Etoile is often praised for its clean and comfortable atmosphere, providing guests with a tidy and inviting environment. Visitors frequently mention the hotel's cleanliness, noting that rooms are generally well-maintained and the bedding meets acceptable standards. The hotel prides itself on its impeccable cleaning efforts, ensuring that most areas are spotless and appealing.
Guests appreciate the comfortable beds, which contribute to a restful stay. Although the hotel's high level of cleanliness is typically consistent, a few reviews pointed out slight issues, such as dust in some areas and occasional mold in shower cabins, suggesting that certain aspects might benefit from more regular attention.
Aside from cleanliness, the hotel delivers excellent dining experiences, with food often described as outstanding. Guests are also impressed by the friendly and attentive staff, which enhances the overall stay at this charming establishment.
Staff
The staff at Romantik Hôtel l'Etoile consistently receive high praise for their impressive service. Guests frequently describe the team as very helpful, warm, and friendly, with a notable emphasis on their welcoming nature. The staff are recognized for their attentiveness and professionalism, leaving a positive impression with their pleasant courtesy. Many reviews highlight the team's efforts to make guests feel comfortable and well cared for, showcasing their commitment to ensuring a pleasant stay. While there is a single mention of less welcoming behavior, this seems to be an exception rather than a rule, as the feedback predominantly reflects an environment defined by warmth and hospitality.
No, Romantik Hôtel l'Etoile doesn't have any pool.
No, a spa isn't available at Romantik Hôtel l'Etoile.
Yes, Romantik Hôtel l'Etoile welcomes dogs.
Yes, parking facilities are available at Romantik Hôtel l'Etoile.