Chartres, 5 ter Avenue Marcel Proust48.451984,1.530586(Show on Map)
8.1
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Novotel Chartres is an ideal choice for travelers, especially families and pet owners, seeking convenience and comfort on their journeys. Its strategic location near the A11 highway offers easy access for those traveling between regions such as South France and the Netherlands, while still providing a quiet and peaceful environment. Guests appreciate the proximity to Chartres’ charming old town and sites like the famous cathedral, made accessible by car or public transport.
The hotel is noted for its family-friendly amenities such as a swimming pool, play area, and spacious rooms equipped with king-size beds and modern facilities. The rooms are widely praised for their cleanliness, comfort, and soundproofing which ensures a restful night's sleep. Despite occasional comments on the need for modernization, the general consensus is that the accommodations are sufficient for short stays and stopovers.
Novotel Chartres stands out for its exceptional breakfast service, offering a generous selection that caters to diverse tastes. The complimentary breakfast for children and the friendly staff contribute positively to the dining experience. Though dinner receives mixed reviews, some guests find the meals delightful and well-presented, while others recommend exploring nearby dining options for greater variety.
Guest services and cleanliness remain high points in reviews, with the staff repeatedly praised for their friendliness and professionalism. The hotel's impressive parking facilities include secure, well-lit spaces and EV charging stations, further enhancing the convenience for travelers. The Wi-Fi service generally meets guest expectations, allowing seamless connectivity during their stay.
Overall, Novotel Chartres provides a comfortable and practical option for families and travelers seeking a pleasant and hassle-free experience in the culturally rich region of Chartres.
Categories
Family
This hotel is highly rated by families and offers amenities suitable for children. It provides family-friendly services and a comfortable stay. Some rooms may offer views.
Dog Friendly
This hotel allows pets of any size for an additional fee per pet, per night. It provides a reliable and comfortable stay for guests traveling with their animals.
Pool
This 4-star hotel offers an outdoor swimming pool, a restaurant with local cuisine, and a bar. The pool area also features a pergola for shade and is open seasonally. It is located near the Chartrexpo Exhibition Park.
Outdoor Pool
Business
This hotel provides 5 meeting rooms ranging from 47 m² to 210 m², accommodating 10 to 150 people. The rooms are equipped with WiFi, a video projector, a screen, and audio equipment. It also offers catering areas with a terrace, a Ciné lounge, an outdoor swimming pool, and a fitness room.
Parking
This hotel offers a free enclosed private car park with 24-hour security staff. It also provides valet parking on site and electric vehicle charging stations, ensuring convenience and peace of mind for guests with vehicles.
EV charging stations
Accessible
This hotel features accessible rooms and bathrooms, with 6 rooms specifically designed for guests with disabilities. These rooms include higher level toilets, grab rails, and emergency cords in the bathrooms. The entire hotel is wheelchair accessible via elevator.
Gym
The Novotel Chartres offers a fitness room equipped with professional equipment including cardio equipment, body-building equipment, and treadmills. The fitness center is open from 8.30 a.m. to 9 p.m.
EV charging stations
Novotel Chartres provides electric vehicle charging stations for guests, making it a convenient choice for EV owners. The hotel offers open access to these charging stations, subject to availability, ensuring guests can easily recharge their vehicles during their stay.
4 Star
This hotel provides modern, spacious rooms and includes amenities such as a swimming pool and fitness center. It has an on-site restaurant and bar, offering convenience and variety for meals and relaxation. User reviews highlight its cleanliness and overall experience.
Outdoor Pool
This 4-star hotel features a seasonal outdoor pool with a solarium, perfect for relaxation. It also offers family-friendly amenities and is conveniently located near the exhibition center.
Room Types
Superior Room with 2 Single BedsThis air-conditioned room features an LCD TV with Canal+ channels, a desk. It also includes an electric kettle and a private bathroom with a hairdryer.
Superior Double RoomThis air-conditioned room features an LCD TV with Canal+ channels, a desk. It also includes an electric kettle and a private bathroom with a hairdryer.
Superior King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Superior Family Room with Sofa bedOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Comfort Double Family Room with Double Sofa BedOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Comfort Double Family Room with Single Sofa BedFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Executive King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Novotel Chartres boasts a strategic position on the outskirts of Chartres, offering easy access to travelers along the A11 highway. The proximity to the motorway makes it an ideal location for those seeking a convenient stopover during long trips, especially for those traveling between South France and the Netherlands or heading to Brittany. Despite being close to the highway, guests appreciate the quiet and peaceful ambiance of the area.
The hotel is well-suited for families and pet owners, providing ample space and facilities such as a swimming pool, bar, and restaurant that add to the comfort during an overnight stay. Visitors find it easy to reach the hotel by car thanks to straightforward access and ample free parking. Moreover, while the hotel is somewhat removed from the city center, the charming old town of Chartres is easily reachable, either by a short car ride or a leisurely bike trip.
In addition to its advantageous location for travelers, the hotel is conveniently situated near ChartresExpo and Parc des Expositions, and the quiet residential surroundings offer a peaceful retreat. Guests can also make use of public transport, with a bus stop close to the hotel, providing quick access to Chartres’ historic sites like the famed cathedral.
Overall, Novotel Chartres offers convenience, comfort, and practicality for journeying guests, making it a favorable choice for those passing through or planning a short stay in this culturally rich region.
Breakfast
Novotel Chartres consistently receives praise for its hearty and varied breakfast offerings. Guests find the breakfast selection to be generous and diverse, providing a wide range of both sweet and savory options. Many reviews highlight the quality and freshness of the breakfast items, underscoring the availability of delicious local products. For families, the complimentary breakfast for children is a notable perk, adding to the appeal of the hotel as a family-friendly destination.
The buffet is often described as impressive, with extensive choices that cater to different tastes. Hot and cold options are plentiful, making for a satisfying start to the day. Professional and friendly staff further enhance the dining experience, ensuring guests feel welcome and attended to. Despite some comments regarding price, many guests regard the breakfast quality as justifying the cost, especially those staying with family.
There are occasional remarks about issues such as replenishment delays and minor organizational hiccups during peak times. However, these concerns do not overshadow the overwhelmingly positive feedback about the breakfast experience. Overall, Novotel Chartres succeeds in offering a comprehensive morning meal that many travelers appreciate, contributing to their enjoyable stay at the hotel.
Dinner
The dining experience at Novotel Chartres appears to evoke a mixed response among guests. Many visitors have praised the restaurant for its delightful, well-presented, and tasty dishes. The dining area is often described as nice, with friendly and competent staff providing good service, enhancing the overall experience. High-end dining experiences and top-quality meals are noted by some guests, showcasing the potential for memorable evening meals. Additionally, several guests appreciated the restaurant for being decent with reasonable prices, with some even highlighting the hearty breakfast as a positive start to their day.
However, there are notable criticisms regarding the dinner service. Common feedback includes a limited menu with not much variety, small portions, and instances where food was perceived as overpriced or not fresh. The quality of some meals didn't match the expectations, with descriptions such as edible, bland, and mediocre emerging from the reviews. Service speed has also been an issue at times, leading to some disappointment. Overall, while there are positive experiences to be had, guests might find the restaurant’s offerings inconsistent and are advised to consider dining options in the area for variety.
Rooms
The Novotel Chartres hotel offers rooms that receive high praise for their cleanliness, spaciousness, and comfort. Many guests comment on the large, well-equipped rooms, often highlighting the king-size beds and immaculate presentation. Families find the rooms practical and comfortable, often noting that accommodations are suitable for adults and children alike. Modern furnishings and practical amenities like separate toilets and well-appointed facilities enhance the experience for travelers.
While some guests appreciate the hotel's modern and stylish design, others mention that certain rooms show signs of aging and different areas could benefit from modernization. Despite occasional mentions of rooms being on the smaller side, the general consensus is that they are adequate for short stays or stopovers, with good facilities including tea-making amenities, minibars, and safes.
Reviews consistently highlight the quiet atmosphere of the rooms, contributing to a restful night's sleep, supported by comfortable beds and soundproofed walls. Additionally, guests express appreciation for the hotel's convenient location with easy highway access and ample parking, making it an ideal choice for travelers passing through. Overall, the Novotel Chartres is valued for providing a comfortable and functional stay, particularly for families and those on brief visits.
Beds
The beds at Novotel Chartres consistently receive praise for their comfort and quality, with many guests mentioning the exceptional comfort of both standard and king-size beds. Most visitors highlight the bedding as a key feature, describing it as both comfortable and conducive to a restful night's sleep, with well-padded mattresses and plush pillows. Rooms are noted to be spacious, clean, and suitable for families, adding to a positive sleeping environment. The beds are often described as quiet, which speaks to the good soundproofing, enhancing the overall experience. Although a few guests found the mattresses to be either too hard or too soft, and some had issues with sofa beds and bedding preparation, the majority of reviews comment positively on the comfort level. Overall, Novotel Chartres appears to deliver a consistently comfortable sleeping experience for guests.
Cleanliness
Novotel Chartres receives considerable praise for its high standards of cleanliness and comfort. Guest reviews frequently highlight the hotel’s clean and modern aesthetic, with rooms described as tidy, comfortable, and well-appointed. Visitors are generally impressed by the impeccable service and welcoming staff, which contributes to a pleasant stay. The cleanliness of both rooms and common areas is consistently noted, ensuring a positive experience for families and solo travelers alike. Guests appreciate the variety and quality of amenities, such as the spacious rooms equipped with both bathtubs and showers.
While some areas, such as the bathrooms, have garnered occasional critiques due to aging fixtures and issues like mold, these concerns are outweighed by the overall emphasis on hygiene across the establishment. The hotel's ongoing renovations suggest improvements in these areas, aiming to manifest a more refined ambiance. Some traditional aspects of the hotel such as sound insulation and bedding have room for enhancement, but generally do not detract significantly from the overall experience.
The grounds of the Novotel Chartres are noted for their neat maintenance, contributing to its reputation as a clean and functional choice for travelers. Despite minor signs of wear and tear, the cleanliness of the establishment remains high above average, making it a favorable option for those visiting Chartres.
Staff
The reviews for Novotel Chartres highlight the hotel's notable strength: its staff. Visitors frequently praise the team for their friendliness, professionalism, and attentiveness. The warm and courteous welcome from the staff seems to set a positive tone for guest stays. Reviewers consistently note that the staff is not only friendly and polite but also efficient and accommodating, ensuring a smooth experience from check-in to departure. The restaurant staff receives commendations for their friendliness and the care put into breakfast offerings, which are described as particularly enjoyable. There is a sense of consistent quality service across different areas and times, whether interacting with reception or dining in the restaurant. However, a few reviews mention isolated instances of less favorable service experiences. Overall, the impressions point to a team that is dedicated to providing a welcoming and supportive environment, making it a key part of the hotel's appeal.
Wi-Fi
At Novotel Chartres, guests have varied experiences with the Wi-Fi service. Many visitors express satisfaction with the internet connection, noting that it was excellent and enabled seamless streaming. The free Wi-Fi often receives praise for working perfectly within the rooms, contributing to an overall hassle-free online experience. Several guests highlight the network's robustness and even remark on its reliability, describing it as working like a charm. Despite these positive reviews, some guests face challenges, mentioning issues such as an unstable connection or a weak signal. Overall, most reviews suggest that the hotel generally provides a satisfactory Wi-Fi service, allowing guests to stay connected during their stay.
Gym
The Novotel Chartres offers satisfactory accommodations for travelers seeking a convenient stopover. The hotel features a pool area that guests find pleasant, providing a refreshing swim for families, particularly enjoyable for children despite its cool temperature. While the gym is noted to be small, it serves as a decent space for guests to let off steam. However, the fitness room has faced criticism due to its outdated equipment, with several machines in need of upgrades, including broken treadmills. Access to the gym requires requesting a key, which might be a minor inconvenience. The hotel is favorably positioned with nearby eating areas for those looking to grab a bite, adding to the overall convenience of a stay at Novotel Chartres.
Pool
Novotel Chartres offers a pleasant swimming pool experience with several positive aspects highlighted by guests in their reviews. The pool is generally regarded as a great asset to the hotel, particularly appreciated during the summer months for its cooling effect and suitability for children. Families find the pool to be a great addition, offering a refreshing escape for the kids. Despite being described as small and occasionally having issues with temperature or maintenance, the pool area remains a popular feature, providing a lovely setting with well-maintained grounds and a large terrace for relaxation. While some guests noted that the pool is unheated and occasionally not operational, it is nonetheless valued as a convenient and enjoyable amenity, especially for those stopping over for a short stay.
Parking
Novotel Chartres offers an impressive array of parking facilities that consistently earn positive remarks from guests. The hotel boasts a large and secure parking lot, providing ample space right at the front door for convenience and ease of access. The parking is not only secure but also private and free, reassuring visitors that their vehicles are safe throughout their stay. With many well-lit spaces available, guests find it easy to park without hassle, adding to the overall convenience of their stay.
Some reviews highlight the presence of charging stations for electric vehicles, underscoring the hotel's forward-thinking amenities. The fenced parking at night further adds to the sense of security, ensuring a worry-free experience for guests. Strategically positioned near the motorway linking Paris, the parking setup at Novotel Chartres is also appreciated for its accessibility to travelers who are heading in or out of the city.
The easy parking combined with good access to the city center makes it suitable for those exploring Chartres, while the availability of plenty of free spaces caters to the needs of visitors and ensures a stress-free arrival. Despite its location slightly outside the town, the parking facilities are especially noted for their convenience, invariably accompanied by friendly staff ready to assist guests should they need anything. Overall, the parking experience at Novotel Chartres is consistently deemed excellent, complementing the other amenities offered by the hotel.
EV charging stations
Nestled in the heart of Chartres, Novotel is a top choice for eco-conscious travelers driving electric vehicles. The hotel caters well to electric vehicle owners with its selection of Tesla charging stations available in the parking lot. Guests are often pleasantly surprised by the convenience of charging their cars, making it a welcome amenity for those who specifically seek accommodations with this feature. While some travelers have noted issues with other charging facilities, overall, the Tesla charging station stands out as reliable and efficient. The addition of a charging hub offers great utility, allowing guests to recharge their cars overnight while they unwind. With free use of four Tesla charging stations, Novotel Chartres makes it easy for visitors to hit the road again with a fully charged battery, ensuring the journey continues smoothly.
Family
Located on the outskirts of Chartres, Novotel Chartres presents itself as a practical and welcoming option for families seeking accommodation with child-friendly facilities. The property is consistently praised for its various amenities tailored to families, including a cozy play area equipped with foosball, Xbox, and children's games, making it particularly appealing for families on transit or enjoying a short stay. The hotel’s gaming room often receives positive mentions for providing entertainment to the younger guests.
Notably, the hotel prioritizes convenience for traveling families with spacious family rooms that comfortably accommodate two adults and two children, or even two teenagers. These rooms feature comfortable bedding, with some reviews highlighting the availability of additional fold-down sofa beds for children. Rituals products and extra towels can be requested at the reception, ensuring the needs of every family member are met.
Families can enjoy a hearty breakfast with a wide selection of fruits and pastries, and children accompanying their parents do not pay for breakfast. The hotel also features a terrace with a swimming pool, further enhancing the leisure experience for guests.
With ample parking space and an electric charging station, Novotel Chartres serves as an ideal stopover point for routes connecting destinations like Brittany to Switzerland, or from Spain to the Netherlands. Families appreciate the convenience of stopping for a comfortable overnight stay in a calm, kid-friendly setting that provides excellent value for money. The friendly, smiling, and competent staff contribute to a positive overall experience, making Novotel Chartres a solid choice for families traveling through France.
4 Star
The Novotel Chartres has garnered a mix of feedback from guests, with some expressing disappointment regarding its four-star rating, particularly in comparison to other hotels within the same brand or in regions like Germany. Several reviewers have noted that the hotel lacks some of the added amenities typically expected from four-star accommodations, such as slippers and additional bathroom products, leaving them wanting more for the price paid during peak seasons.
Despite these concerns, the hotel does have its merits. Guests have praised it for maintaining good facilities and a clean environment. Its convenient location stands out as a positive, especially for those looking to visit nearby attractions like Disney Park without the added burden of a long drive on the same day. The friendly staff have been highlighted as a strong point, contributing to a pleasant stay for many.
However, some guests have been dissatisfied with certain aspects, such as the quality of the dining experience and room allocation facing the ring road, which can be noisy. Although the hotel meets the standard quality expected of a Novotel in some aspects, it appears that the overall experience for some has not lived up to the expectations set by the brand's four-star promise.
Business
Novotel Chartres emerges as a practical and efficient choice for business travelers, strategically positioned to cater to various professional needs. It is favorably located for those on a long journey or with meetings nearby, acting as a reliable stop for conferences or short stays. The hotel provides essential amenities such as a Tesla charging point, making it convenient for electric vehicle travelers. Its functional and modern facilities, including a swimming pool and gym with massage chairs, add a touch of relaxation to business efficiency. While it might not offer extraordinary luxury, the impeccable service and room service ensure a pleasant experience. Overall, Novotel Chartres delivers good value for money, making it a safe bet for business trips.
Accessible
Novotel Chartres offers a commendably accessible experience for guests with disabilities. The hotel is easily accessible by car, making arrivals and departures convenient. Once inside, guests find a clean and modern environment, which contributes to a smooth and enjoyable stay. The dining area is accessible, ensuring that guests can comfortably enjoy their meals. The establishment is well-organized and benefits from very efficient staff, enhancing the overall accessibility experience. While the elevator is somewhat slow and compact, which could pose slight challenges when traveling with luggage, the hotel overall remains a very accessible choice for travelers with disabilities.
Dog Friendly
Novotel Chartres emerges as a haven for travelers with furry companions. Catering specifically to dog owners, the hotel consistently impresses with its warm, welcoming atmosphere for pets. Dogs are allowed in the rooms and can even join their owners in the dining areas, making meal times a relaxed and inclusive experience. The on-site restaurant is noted for its delightful food and friendly service, adding to the overall positive stay. There are ample grassy areas surrounding the hotel, providing plenty of opportunities for dog walking and play, including a secure fenced grass area for added convenience. This pet-friendly policy does not come with any extra cost, making it an economical choice for travelers accompanied by their pets. While dog owners are encouraged to ensure responsible behavior, the Novotel Chartres remains a perfect choice for those seeking comfort and hospitality for both humans and their canine friends.
FAQ
Yes, Novotel Chartres has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Chartres.
Yes, Novotel Chartres welcomes dogs.
Yes, parking facilities are available at Novotel Chartres.
