Hotel Excelsior - All Inclusive is lauded for its serene location in a quieter part of the resort, providing scenic sea views and convenient access to nearby shops and attractions. Despite its peaceful setting, the hotel faces criticism for being somewhat distant from the beach, requiring guests to navigate a challenging walk or utilize the hourly shuttle service.
The breakfast offerings receive mixed feedback with guests enjoying a rich buffet selection featuring cheeses, fresh fruits, pastries and coffee, yet some find the variety limited and repetitive. The dinner, however, is generally praised for its high-quality, diverse options with fresh grilled meats and fish, despite occasional concerns about repetition for longer stays.
Rooms at the hotel are a standout feature, described as spacious, modern and impeccably clean. With comfortable beds, contemporary design and often stunning sea views from balconies, the rooms make for a pleasant and luxurious stay. Cleanliness is a strong point throughout the hotel, supported by efficient daily housekeeping and well-maintained facilities.
The staff experience is generally positive with most guests complimenting their friendliness, politeness and helpfulness, particularly at reception and among animators. However, there are occasional complaints about inconsistent service quality and language barriers.
WiFi availability is appreciated with good connectivity in most parts of the hotel, though some guests report weak signals or slow speeds in certain areas. The pool area strikes a balance with cleanliness and entertainment, though it can become crowded and the availability of sunbeds and loungers is sometimes inadequate.
The beach, while not immediately accessible, is offset by the shuttle service provided with guests enjoying the clean water and peaceful environment once there. The hotel also features a well-maintained tennis court and other sports facilities, though availability can be limited.
Parking presents some challenges, being costly and sometimes difficult to secure, although valet service and assistance are available. Families find the hotel particularly accommodating with numerous activities and entertainment options for children, contributing to a pleasant family-friendly atmosphere.
Overall, Hotel Excelsior - All Inclusive offers a comfortable and enjoyable stay with its luxurious rooms, excellent dining options and committed service, ideal for those looking for a serene getaway despite minor inconveniences related to location and parking.
Categories
Golf
Dog Friendly
Beach
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Chayka