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Summary of reviewsCampanile NATURE - Marne La Vallee Chelles - Villepinte offers a well-rounded experience with several commendable aspects that stand out. The hotel's location is frequently lauded for its strategic positioning close to Paris and Disneyland, making it an ideal base for tourists. The setting provides a tranquil retreat away from the hustle and bustle with good highway access and ample parking facilities, including electric car chargers.
Breakfast at the hotel receives high praise for its variety and quality, featuring fresh fruit, cottage cheese, juices and bread. Guests enjoy a diverse spread that caters to both sweet and savory preferences, enhancing the overall morning experience, especially with the addition of an outdoor terrace. Despite some reports of the breakfast buffet appearing sparse later in the morning, the general consensus is that it is worth the expense.
The dining experience, however, has room for improvement. While the dinner and lunch buffets are appreciated, the limited menu, closure of the restaurant on weekends and the occasional need for microwaved or frozen meals detract from the overall culinary offering. Some guests noted that the bar frequently runs out of popular drinks by the weekend.
Rooms at Campanile NATURE - Marne La Vallee Chelles - Villepinte are generally comfortable and clean with recently renovated and spacious interiors. The bedding is comfortable, making for a cozy stay. However, there are inconsistencies in room sizes and soundproofing and some guests have encountered maintenance issues. Cleanliness is mostly well-regarded, though a few reviewers noted mold or musty odors in some areas.
Staff at the hotel are consistently praised for their friendliness and helpfulness, enhancing the guest experience significantly. The round-the-clock availability of reception staff ensures that guest needs are promptly attended to, contributing to a warm and welcoming atmosphere.
The hotel's WiFi services, though, face criticism with reports of limited access and connectivity issues. The parking facilities are appreciated for their security and availability, although the additional cost for parking is a point of contention for some guests.
Family travelers will find the hotel accommodating with amenities such as extra beds for children and a welcoming environment for pets. Despite some disturbances, the overall atmosphere remains conducive to family stays. The beds receive mixed reviews; while many find them comfortable, others have issues with mattress firmness and bedding conditions.
Overall, Campanile NATURE - Marne La Vallee Chelles - Villepinte offers good value for money, especially given its strategic location and the quality of service. However, there are areas, particularly in dining options, room maintenance and facilities, where improvements could significantly enhance the guest experience, ensuring it meets the expectations typically associated with a three-star hotel. Show more
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Categories
Dog Friendly Hotel
While specific dog-related amenities are not detailed, the hotel's general service and accommodation quality make it a reasonable choice for guests travelling with pets. Its location is convenient for accessing local amenities.
Hotel with Parking
This hotel provides parking facilities, including accessible parking options for guests.
Cheap Hotel
This hotel offers comfortable rooms in a natural setting. It provides a relaxing stay at an affordable price.
3-Star Hotel
This 3-star hotel offers a refreshed design and concept, offering 54 rooms. It features a restaurant, bar, meeting rooms, and facilities for disabled guests. Customer reviews highlight good service and breakfast.
Family Friendly Hotel
Accessible Hotel
Room Types
Standard Room - 2 Single BedsThe double room offers a tea and coffee maker. The unit offers 2 beds.
Standard Room - 1 Queen BedThe double room offers a tea and coffee maker. The unit has 1 bed.
Superior Room - 1 King BedThe double room features a tea and coffee maker. The unit has 1 bed.
Guest Reviews
7.0
Good
Location
Campanile NATURE - Marne La Vallee Chelles - Villepinte enjoys a favorable location that consistently receives high praise from guests. Positioned conveniently close to both Paris and Disneyland, it serves as an ideal base for tourists keen on visiting these top attractions. The proximity to Disneyland Paris, in particular, is frequently highlighted with guests noting the short travel distance of about 20 minutes. Additionally, the hotel is easily accessible from the airport, ensuring a seamless arrival and departure process.
Guests appreciate the tranquil setting of the hotel, which offers a peaceful retreat away from the hustle and bustle of central Paris. The location is also well-connected with good access via highways, making it a practical choice for those traveling by car. Parking facilities are readily available, contributing to the overall convenience.
For those interested in shopping and dining, the hotel is near a shopping center and has a McDonald's a mere three-minute walk away. This accessibility to amenities adds to the allure, especially for families. Despite being slightly distant from the nearest grocery stores, the overall geographical positioning compensates well by providing a quiet, relaxing environment.
The hotel’s location is well-suited to meet various travel needs, from visiting family in Chelles to attending exhibitions. Guests generally find the setting comfortable, secure and in alignment with their expectations. The nearby town is noted for having everything one might need, further emphasizing the hotel's strategic location.
Overall, Campanile NATURE - Marne La Vallee Chelles - Villepinte stands out not just for its convenient and accessible location, but also for its balance of peaceful surroundings and proximity to major attractions, making it a sensible choice for a variety of travelers.
Breakfast
The breakfast experience at Campanile NATURE - Marne La Vallee Chelles - Villepinte has received predominantly positive feedback from guests. Travelers have consistently praised the variety and quality of the offerings, highlighting the presence of fresh fruit, cottage cheese, fresh juices and an assortment of bread. Many have noted the buffet's ability to cater to both sweet and savory preferences, presenting a hearty and diverse spread that leaves little to be desired.
Guests have appreciated the plentiful and well-presented array of products, deeming the breakfast very good, satisfying and delicious. The presence of an outdoor terrace has also been mentioned as a delightful addition, enhancing the overall breakfast experience, especially during summer.
While some found the breakfast a bit more costly than they preferred, the consensus remains that the meal is worth the expense, given the quality and selection available. However, a few reviews pointed out that certain items like scrambled eggs were missing and occasional instances where the buffet appeared sparse when arriving later in the morning.
Overall, the breakfast at Campanile NATURE - Marne La Vallee Chelles - Villepinte is well-regarded for its hearty portions, freshness and variety, making it a strong point of the hotel’s offerings despite the occasional minor setbacks.
Dinner
Campanile NATURE - Marne La Vallee Chelles - Villepinte offers a dining experience that caters to diverse tastes with a dinner and lunch buffet praised for its quality. For families, the evening catering service is particularly convenient. The restaurant menu changes daily, providing some variety, though it is described as simple and average. Unfortunately, the restaurant is closed on weekends, which has been a disappointment for some guests. Options during the weekend are limited with no buffet available from Friday evening. When the restaurant is operational, the menu is seen as too limited, often featuring starchy and fried foods.
Additionally, the bar's stock leaves much to be desired, often running out of beer and other drinks by the weekend. Some guests had to settle for microwaved or frozen meals and the high cost of dinner for what it is remains a point of contention. Other diners highlighted the convenience of being able to grab a quick meal, even though the dining options could be better. Despite these drawbacks, the restaurant staff’s effort to accommodate guests is appreciated, although occasional mistakes in orders have been reported. Overall, the dining experience at the Campanile NATURE - Marne La Vallee Chelles - Villepinte is functional with room for improvement, particularly over the weekends.
Rooms
The rooms at Campanile NATURE - Marne La Vallee Chelles - Villepinte generally receive positive feedback for their comfort and cleanliness. Many guests appreciate the recently renovated and spacious rooms, noting that they are functional and provide a cozy atmosphere. The bedding is often highlighted as comfortable, contributing to a pleasant stay. Some rooms feature well-equipped amenities, making them suitable for family stays and the bathrooms are praised for their cleanliness and modern appearance.
However, several reviews point out that the room sizes can be inconsistent with some guests finding them too small or cramped, especially for families. Noise from the street and adjoining rooms can be an issue, as soundproofing seems to be lacking in certain areas. Some rooms have been described as poorly lit and there have been instances of minor maintenance issues, such as broken air conditioning, missing bathtub plugs and faulty showers.
Daily cleaning is generally reliable, but there are a few reports of rooms not being cleaned thoroughly. Additionally, some guests experienced discomfort due to musty smells and outdated facilities. The room allocation process also seems to have occasional hiccups with some guests receiving rooms different from those displayed online or being moved to alternative rooms due to initial issues.
In conclusion, while the rooms at Campanile NATURE - Marne La Vallee Chelles - Villepinte offer comfort and essential amenities, some improvements in room size consistency, noise management and maintenance would enhance the overall guest experience.
Beds
Campanile NATURE - Marne La Vallee Chelles - Villepinte receives mixed feedback regarding its beds with many guests praising the comfort and coziness of the bedding. Several reviews highlight the comfort and size of the double beds, noting impeccable bedding and overall comfortable mattresses. Positive comments emphasize the clean and comfortable beds, contributing to restful sleep.
However, there are also mentions of issues such as overly hard mattresses and insufficient pillows. Some guests found the bedding to be in poor condition or the beds too tiny. A few reviews pointed out specific downsides, including dim lighting, socket plugs hanging loose from the walls and bed setups not meeting their preferences. Overall, while many guests appreciate the comfort of the beds, others encountered areas needing improvement to ensure a consistently pleasant stay.
Cleanliness
Campanile NATURE - Marne La Vallee Chelles - Villepinte garners mixed reviews regarding its cleanliness, but there are notable positive aspects. The establishment is frequently described as clean and tidy with many guests highlighting very clean rooms and overall good cleanliness. Many appreciated the daily cleaning service and the tranquil atmosphere added to a pleasant stay. The hotel’s accessible location is another advantage, making it a practical choice for travelers.
However, some areas of concern were noted. Guests occasionally encountered mold in the bathrooms and on sheets and a few mentioned unpleasant odors reminiscent of old hotels. The presence of dust, hairs and unclean carpets were noted by several reviewers, suggesting attention to detail might be sporadic. The absence of air conditioning added to discomfort, particularly during hot weather.
While the establishment seems to provide a generally clean environment with friendly and responsive staff, certain hygiene issues and maintenance needs indicate room for improvement. Nonetheless, its accessible location and overall cleanliness are viewed positively by most visitors.
Staff
The staff at Campanile NATURE - Marne La Vallee Chelles - Villepinte receive high praise for their friendliness and warm hospitality. Guests frequently mention the welcoming smiles and helpful nature of the receptionists, contributing significantly to a pleasant stay. The reception staff are noted for being available around the clock, ensuring that guest needs are met promptly and courteously. The professional demeanor and attentiveness of the staff further enhance the overall guest experience, making for a comfortable and enjoyable visit. While there are occasional reports of less favorable interactions, the general consensus is that the staff are friendly, kind and go out of their way to create a positive atmosphere for their guests.
Wi-Fi
The reviews for Campanile NATURE - Marne La Vallee Chelles - Villepinte indicate some issues with the hotel's WiFi services. Several guests reported problems with WiFi access, including no Wi-Fi in the rooms and limited mobile data availability. While the WiFi access is allowed for only 3 hours before check out, some guests highlighted that other amenities like the TV had occasional issues, such as turning on in the middle of the night. Overall, the connectivity aspect needs attention as it has been a point of concern for guests.
Parking
The parking experience at Campanile NATURE - Marne La Vallee Chelles - Villepinte offers a mixture of opinions. Many guests appreciate the availability of parking and the fact that it is easily accessible with some mentioning the added availability of electric car chargers. The parking lot is both closed and ample, providing a secure environment for vehicles.
However, there are several mentions of the parking being paid, typically costing 5 euros per night, which some guests feel should have been included in the overall price. While the lot is private and sometimes monitored, it is often described as unsupervised, leading to concerns about safety for some patrons. Additionally, availability can be an issue with reports of the parking lot often being full.
Overall, despite the added security of a gated parking area, the recurring paid aspect and occasional insufficiencies in space dampen the otherwise decent parking amenities offered by the hotel.
Family
Campanile NATURE - Marne La Vallee Chelles - Villepinte is widely acknowledged for its family-friendly vibe and supportive staff, making it a suitable option for families seeking accommodation. The rooms, though narrow and sometimes considered a bit small for families, are well-organized and kept orderly by the attentive housekeeping staff. The hotel offers an extra bed for children, which can be conveniently found under the main bed, ensuring that families of three can be comfortably accommodated. While there was a mention of a missing second bed in one instance, this appears to be an exception rather than the norm.
The hotel's proximity to family-oriented locations makes it ideal for those traveling with children and pets are also welcome for a small additional fee. Breakfast amenities cater to families with children, allowing for a pleasant morning start. Despite occasional disturbances such as a crying child late at night, the overall atmosphere remains conducive to family stays.
3 Star
Campanile NATURE - Marne La Vallee Chelles - Villepinte offers its guests a mixed experience with a blend of positive feedback and areas needing improvement. Visitors frequently mention the hotel's good value for money, highlighting a commendable level of service that aligns well with the price point. However, there are notable concerns regarding the facilities and ambiance which suggest the potential for improvements.
Guests have expressed dissatisfaction with the lack of air conditioning, which is considered unacceptable for a hotel professing to be of three-star quality. Room size also falls short of expectations typically associated with a three-star rating with many finding them uncomfortably small. Additionally, the price point is seen by some as a bit steep for what is offered.
Noise levels are a recurring issue, as guests often experience disturbances from neighboring rooms, affecting their overall comfort and sleep quality. The smell within the hotel has also been criticized with some comparing it to an unpleasant, old tobacco scent reminiscent of hotels from the 1980s, suggesting a need for better ventilation and odor management.
While it provides certain amenities and a reasonable service level, there are areas where Campanile NATURE - Marne La Vallee Chelles - Villepinte could significantly improve to better meet guest expectations and enhance the overall experience.
Accessible
Campanile Marne la Vallée - Chelles is noted for its accessibility features, particularly for guests with reduced mobility. The property provides wheelchair-accessible access to its rooms, ensuring that guests with disabilities can navigate comfortably. Guests appreciated the large showers designed specifically for individuals with disabilities. Although there is no elevator and room access requires navigating stairs, the hotel compensates with its clean and adaptable rooms. While the location may not be highly convenient for everyone, it is easily accessible by car, making it a viable option for those traveling by vehicle.
No, Campanile NATURE - Marne La Vallee Chelles - Villepinte doesn't have any pool.
No, a spa isn't available at Campanile NATURE - Marne La Vallee Chelles - Villepinte.