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Summary of reviewsHotel Duet provides an exceptional experience for its guests, boasting a prime location that combines tranquility with accessibility to major city attractions. Situated near the city center yet offering a peaceful retreat, guests appreciate the ease of exploring Chełm with the train station and city center within walking distance. The surrounding area, featuring parks and local shops, further enhances its appeal, making it an ideal choice for both leisure and business travelers.
Breakfast at Hotel Duet is widely celebrated for its delicious and varied offerings. Guests highlight the fresh, homemade dishes available in a buffet-style setting, praising the quality and range that caters to diverse tastes. The inclusion of breakfast in the room price and options for breakfast to-go add to its positive reception with many considering it a highlight of their stay.
The hotel's dining experience extends to lunch and dinner with guests commending the delicious and reasonably priced meals. The generous portions and quality of the à la carte dishes leave a lasting impression. Despite some minor confusion regarding dining hours, the restaurant stands out as a delightful aspect of the hotel.
Rooms at Hotel Duet are appreciated for their cleanliness and modern amenities, providing a cozy and comfortable environment. While some guests noted issues such as smaller room sizes, insufficient heating and soundproofing, the overall sentiment remains positive. The daily cleaning service and extra amenities like a coffee corner contribute to the pleasant experience.
Cleanliness is a strong point for Hotel Duet with numerous guests praising the spotless rooms, tidy beds and well-maintained surfaces. The polite and efficient cleaning staff ensure a high standard of hygiene throughout the hotel. Despite occasional remarks about minor issues such as mold or the need for updates, the general consensus is one of satisfaction.
The hotel staff receives significant accolades for their friendliness, professionalism and helpfulness. Guests appreciate the attentive and efficient service, which contributes to a welcoming and comfortable atmosphere. The staff's ability to handle requests promptly enhances the overall guest experience.
Parking at Hotel Duet is another well-received feature, offering free and spacious parking areas that provide convenience and security. Guests find the monitored and ample-sized parking facilities advantageous and easy to use, adding to the hotel's overall positive impression.
The beds at Hotel Duet are generally noted for their comfort and quality. Guests describe the beds as wide and equipped with good mattresses, ensuring a good night's sleep. Although some found the mattresses too soft or experienced minor issues, the feedback remains largely favorable.
While the hotel holds a three-star rating, some guests feel that the accommodations align closer with a two-star classification. Despite this, Hotel Duet offers good value for money, meeting basic expectations and providing an economical choice for travelers.
For business travelers, Hotel Duet proves to be a quiet and comfortable option. Standard rooms designed for business guests and the friendly service contribute to a peaceful environment, making it a suitable choice for work-related stays.
Overall, Hotel Duet delivers a delightful and comfortable stay with its prime location, exceptional breakfast and dining options, high standards of cleanliness, friendly staff and convenient amenities. Show more
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Hotel with Parking
Hotel Duet offers free private parking for guests. The hotel is located in a quiet area in the center of Chełm and has 23 rooms with private bathrooms.
3-Star Hotel
This hotel provides comfortable rooms with city and garden views. Each room is equipped with a flat-screen TV, and private bathrooms include a shower and free toiletries. Guests can enjoy amenities such as a 24-hour front desk, banquet facilities, a garden, and barbecue facilities.
Cheap Hotel
Room Types
Single RoomThis single room has a desk, an outdoor dining area, garden views and a private bathroom. The unit has 1 bed.
Standard Twin RoomThis twin room has a desk, an outdoor dining area, garden views and a private bathroom. The unit has 2 beds.
ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this apartment also offers air conditioning and a flat-screen TV. The unit has 1 bed.
Triple RoomThis triple room features a desk, an outdoor dining area, garden views and a private bathroom. The unit offers 3 beds.
Standard Double RoomThis double room has a satellite TV.
Deluxe Double RoomThis air-conditioned double room has a desk, an outdoor dining area, garden views and a private bathroom. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room has a desk, an outdoor dining area, garden views and a private bathroom. The unit has 2 beds.
Deluxe Single RoomThis single room provides air conditioning and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Duet enjoys a prime location that delighted many of its guests. Situated in the city center yet slightly off the beaten path, it offers a quiet and peaceful retreat close to major attractions. Guests appreciated the seamless blend of seclusion and accessibility with everything being within walking distance, including the Old Town, large supermarkets and local markets, making it ideal for both leisure and business travelers.
The vibrant surroundings combine the allure of a park-like zone with the convenience of nearby shops and restaurants. The hotel is a perfect starting point for exploring Chełm with the train station just a 5-minute drive away and a pleasant 15-minute walk to the city center. For those with cars, the location proves advantageous with free parking available.
Despite some mentions of the challenging road leading to the hotel, the quiet, cozy atmosphere away from the main road more than compensates, offering a sense of comfort and peace. Guests looking for a relaxing stay before or after crossing the Ukraine/Poland border also found the hotel to be conveniently situated.
Overall, Hotel Duet's strategic location provides the perfect blend of tranquility and proximity to key sites, ensuring a delightful stay for its guests.
Breakfast
Guests of Hotel Duet commend the breakfast offerings, often describing them as delicious, varied and nutritious. Many appreciate the large and diverse selection available buffet-style, noting the presence of fresh, homemade items and creative dishes. The breakfast is celebrated for its quality and range, catering to various tastes with particular mention of items like pancakes and cold cuts. The coffee, frequently mentioned as coming from an espresso machine, is also praised. Service is often highlighted as friendly and accommodating.
While some reviews hint at occasional inconsistencies in quality or variety, the overall sentiment remains positive with many guests regarding the breakfast as a highlight of their stay, well worth its price. The inclusion of breakfast in the room's price and the convenience of breakfast to-go options also add to the high ratings. Despite a few less favorable remarks, the breakfast at Hotel Duet is widely regarded as exceptional and a key part of the hotel’s appeal.
Dinner
Hotel Duet boasts a delightful dining experience with guests frequently praising the delicious and reasonably priced meals available for both lunch and dinner. The restaurant's large portions and à la carte dishes clearly leave a lasting impression. Many found the food to be not only tasty but also very good in quality, often commending the pleasant pricing and generous servings. The dining option is available until 9 PM, although some guests noted a bit of confusion regarding the dining hours. Overall, the hotel's restaurant stands out as a highlight, offering both satisfying lunch and dinner options.
Rooms
Hotel Duet offers a mixed experience when it comes to its rooms with numerous guests praising the overall cleanliness and modern amenities. The rooms are generally described as spacious, cozy and equipped with necessary facilities like refrigerators and the ability to make tea or coffee. Many guests found the rooms to be light and warm, featuring modern bathrooms and new carpets. The daily cleaning service was frequently highlighted, maintaining the rooms' freshness and neatness.
However, the hotel is not without its drawbacks. Some rooms were noted to be on the smaller side and a few lacked adequate heating and air conditioning, leading to occasional discomfort. The soundproofing was another recurrent issue, as thin walls made it easy to hear neighboring guests, which could interrupt the otherwise quiet atmosphere. Additionally, the availability of electrical outlets was insufficient for some and the smell in certain rooms was described as too intense.
Despite these issues, many guests appreciated the pleasant views, the intimate atmosphere of the hotel and the convenience of extra amenities like a coffee corner on the residential floor. The breakfast offerings were well-received, enhancing the overall pleasant stay.
Beds
The beds at Hotel Duet have generally received positive feedback from guests with numerous reviews highlighting their comfort. Many guests have described the beds as comfortable, wide and equipped with good mattresses. The bedding is often noted for being beautiful, new and fresh, enhancing the overall sleeping experience. However, some reviews mention that the beds and mattresses can be on the softer side, which may not suit everyone's preferences. There are also a few reports of beds shaking from the sound of nearby music and instances where a requested double bed turned out to be two separate ones. Overall, the beds at Hotel Duet are typically clean and conducive to a good night's sleep, though minor issues may occasionally arise.
Cleanliness
Hotel Duet has received high praise for its cleanliness, which resonates clearly through numerous guest reviews. The rooms are often described as clean and tidy with special mentions of clean beds, towels and linens. Guests frequently highlight the perfect level of cleanliness, noting that both the hotel's interiors and surfaces maintain a high standard. The hotel's cleaning staff is noted for their politeness and pleasant demeanor, contributing to the overall neat and tidy appearance.
Guests appreciate the clean and modern rooms, which are not only tidy but also comfortable and aesthetically pleasing. Many have remarked on the light and cozy ambiance of the accommodations. The bathrooms generally maintain a high standard of cleanliness with some guests pointing out impeccably clean facilities.
However, a few reviews did mention occasional issues such as mold in the shower and persistent sewage smells in the bathrooms. There were some comments about the need for parts of the hotel, like the bathroom fixtures, to be updated. Despite these minor concerns, the general consensus is that Hotel Duet maintains a commendable standard of cleanliness, making it a comfortable and pleasant place to stay.
Staff
The staff at Hotel Duet have garnered significant praise from guests for their consistently friendly and helpful demeanor. Descriptions include friendly, polite and courteous interactions, underlining a service culture marked by attentiveness and professionalism. Many guests highlighted the staff's responsiveness and efficiency, noting that they were always willing to provide comprehensive answers and assist where needed. The service is frequently described as outstanding with specific mentions of the staff's smiling and welcoming attitude, contributing to a pleasant and inviting atmosphere.
Guests also appreciated the high level of professionalism and the seamless experience facilitated by the helpful and competent team. The staff's ability to handle requests promptly and their cooperative nature added to the overall positive experience. With 24-hour registration and attentive service, the hotel's commitment to guest satisfaction is evident. The commendations reflect that the friendly and helpful service at Hotel Duet significantly enriches the overall stay, making it a highly recommended choice for travelers seeking both comfort and exceptional hospitality.
Parking
Hotel Duet's parking facilities receive high praise from guests. Many reviews highlight the availability of free parking, which is both convenient and spacious. Guests commonly mention the parking as large and having plenty of space, making it easy to find a spot. The parking area is monitored, adding a sense of security. Some reviews specifically appreciate the private parking and its ample size. Despite a few comments about limited parking on solid ground and the parking lot being somewhat small, the overall feedback is positive, noting the convenience and accessibility of the parking at the hotel. Silence in the parking lot points to a peaceful environment, enhancing the overall guest experience.
3 Star
Hotel Duet offers a straightforward, budget-friendly stay, suitable for guests looking for a good value for their money. While it holds a three-star rating, several guests felt the accommodations and facilities are more consistent with a two-star hotel. The hotel meets basic expectations for a three-star establishment, providing reasonable prices for its offerings. However, some reviewers found the three-star classification somewhat exaggerated, suggesting improvements could enhance the overall experience to align more closely with its official rating. Overall, Hotel Duet remains a viable option for travelers seeking affordability without high expectations for luxury.
Business
Hotel Duet stands out as an excellent choice for business travelers seeking a quiet place to stay. The hotel offers standard rooms that are appropriately designed for business guests, making it a suitable option for business trips. Guests frequently mention a sense of comfort and peace, which adds to the overall satisfaction of their stay. Additionally, the friendly service provided by the staff further enhances the experience, ensuring a perfect environment for those traveling for work. Overall, Hotel Duet provides a peaceful and comfortable setting ideal for business travelers.
No, Hotel Duet doesn't have any pool.
No, a spa isn't available at Hotel Duet.
No, Hotel Duet doesn't allow dogs.
Yes, parking facilities are available at Hotel Duet.