Hotel Kozak

Chelm 51.12823100, 23.48654600 , Ul. Hrubieszowska 37 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Kozak enjoys a highly praised and convenient location, near the city center and the Old Town of Chełm, making it an ideal base for sightseeing. Guests appreciate its proximity to key attractions and public transportation, paired with available parking, contributing to a restful stay despite its central setting. The hotel's strategic location, modern amenities, cleanliness and warm staff receive commendations, creating a comfortable experience for travelers. Spacious rooms and excellent breakfasts are highlights with many appreciating the balance of price and quality.

The breakfast offerings are notable, described frequently as delicious, varied and rich. Guests enjoy a wide selection of dishes, from traditional hearty fare to lighter choices with highlights including pancakes, grilled Krakauer sausage and fresh salads. The breakfast experience is further enhanced by friendly staff and a comfortable breakfast room.

While the hotel does not have a consistent dining facility for dinner, guests can have food delivered from the city. The absence of an on-site restaurant for other meals is a minor drawback, but starting the day with a highly praised breakfast compensates well for this.

The rooms are characterized by cleanliness and coziness with recently renovated spaces offering modern decor and spacious layouts. Amenities such as kettles, large fridges and comfortable beds add convenience, although some older rooms could use renovations. Despite minor issues like stale air conditioning and poor sound insulation in certain areas, the hotel generally provides good value for money, suitable for short stays.

Guests frequently praise the hotel's cleanliness with rooms being quiet, comfortable and well-maintained. Minor incidents, such as unclean carpets and occasional musty smells, hint at areas for improvement.

The exceptional staff consistently receive high praise for being polite, welcoming and attentive. Their professionalism and helpfulness enhance the guest experience, creating a hospitable environment throughout the stay.

Wi-Fi service receives mixed reviews with some noting good speed, while others struggle with weak and unstable connections, particularly in rooms further from the main area. Improving this service could ensure a more consistent experience.

The hotel offers ample and convenient parking options, appreciated for being secure, private and easily accessible. The spacious, well-maintained parking lot contributes to a hassle-free experience for those traveling with vehicles.

Beds at Hotel Kozak are generally comfortable, featuring quality mattresses and soft bedding, ensuring a restful night's sleep. While most guests find the beds conducive to a pleasant stay, occasional issues like narrow beds and uncomfortable pillows suggest areas for enhancement.

Overall, Hotel Kozak stands out for its strategic location, quality service, comfortable accommodations and excellent breakfast offerings, making it a recommended choice for travelers exploring Chełm.
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Hotel with Parking
Hotel Kozak provides free private parking for all visitors traveling with a car. The car park is described as convenient and complimentary, offering a secure and spacious area for parking.

3-Star Hotel
Hotel Kozak offers accommodations with free WiFi and free private parking. The 3-star hotel includes a 24-hour front desk and luggage storage space. It provides a comfortable and well-organized environment with pleasant staff.

Hotel for Honeymoon

Small Hotel

Room Types
Standard Twin Room The twin room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a walk-in shower. This twin room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.

Standard Single Room The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower. This single room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Standard Double Room The double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Standard Triple Room The triple room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.

Standard Double Room The double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Superior Twin Room The twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Superior Apartment This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The apartment features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Hotel Kozak enjoys a highly praised and convenient location, often highlighted for being near the city center and the Old Town of Chełm. Guests have expressed satisfaction with the hotel's proximity to key attractions, making it an ideal base for sightseeing. Its central position is complemented by the presence of available parking and access to public transportation with the train station within walking distance. Despite being located close to the bustling city center, the hotel provides a cozy and quiet atmosphere, perfect for a restful stay.

Several reviews mention the hotel's modern amenities and cleanliness, along with a warm and helpful staff, ensuring a comfortable experience. The hotel offers a good balance of price and quality with spacious rooms and excellent breakfasts receiving particular commendations. Additionally, the location is appreciated for being both near the historical parts of the city and within easy distance of major roads, which adds to its overall convenience.

Overall, Hotel Kozak’s strategic and convenient location, coupled with its quality service and amenities, makes it a highly recommended choice for travelers seeking to explore the charming town of Chełm.

Breakfast
Hotel Kozak stands out for its notable breakfast offerings that have garnered widespread praise from guests. The breakfast at this hotel is frequently described as delicious, varied and rich with a wide selection of dishes to suit all tastes. Guests appreciate the plentiful buffet, which includes options ranging from traditional hearty fare to lighter, fresh choices.

Highlights often mentioned include the delicious pancakes, flavorful grilled Krakauer sausage and a variety of hams. The breakfast spread also features fresh salads, appetizers and desserts. Both meat lovers and vegetarians find ample options to satisfy their palates. Coffee, especially from the espresso machine, receives positive remarks, complementing the diverse and tasty dishes.

The staff's friendliness and helpfulness enhance the breakfast experience, creating a welcoming environment. Guests can also enjoy their meals in a comfortable, well-presented breakfast room or their super comfortable apartments.

Despite a few mentions that the breakfast is okay or meat-oriented, the overall consensus is overwhelmingly positive. The breakfast at Hotel Kozak not only meets but often exceeds expectations, making it a highly recommended amenity of the stay.

Dinner
Hotel Kozak offers a commendable dinner experience for its guests, despite not having an on-site restaurant for lunch or other meals. While the hotel restaurant is sizeable and can accommodate many diners, it often remains closed or is unavailable due to special events. For those looking to dine at the hotel, food can be delivered from the city, ensuring guests do not go without meals completely. Although the lack of a consistent dining facility might be a drawback, starting the day with the available breakfast seems to be a great way to begin your stay.

Rooms
'Hotel Kozak' offers a variety of rooms that are generally characterized by cleanliness and coziness. The recently renovated rooms on the upper floors impress with modern decor and spacious layouts, while the presence of amenities like kettles, tea, coffee and large fridges add to the convenience of a stay. The larger rooms often feature separate sleeping and living areas, large double beds and spacious bathrooms. Guests appreciate the well-maintained and freshly cleaned interiors.

However, some of the older rooms show their age and need renovations, especially the bathrooms which are often small and outdated. Although the rooms are clean, issues like stale air conditioning, poor sound insulation, low ceilings and cramped spaces are noticeable in some parts of the hotel. Despite these drawbacks, the hotel provides good value for money with standard conditions suitable for short stays. Some rooms have a pleasant, quiet atmosphere, thanks to good soundproofing from street noise.

Overall, 'Hotel Kozak' is a clean and cozy hotel offering comfortable and well-maintained rooms, though some areas might benefit from updates and improvements.

Beds
At Hotel Kozak, guests generally find the beds to be particularly comfortable, frequently noting big, spacious designs that cater well to a restful night's sleep. Multiple reviews highlight the quality mattresses and soft, plush bedding that contribute to the overall comfort. The beds in upgraded standard rooms are also well-appreciated, featuring king-size spring mattresses that enhance the sleeping experience. The positive feedback underscores the importance of a good night's rest provided by Hotel Kozak’s beds.

However, not all experiences are without drawbacks. A few guests mentioned issues like narrow beds, folding beds instead of regular ones and occasionally bad or uncomfortable mattresses. Some reviews also pointed out inconveniences such as ripped bed linen, uncomfortable pillows and noisy surroundings which could possibly affect sleep quality.

In summary, while the majority of guests find the beds at Hotel Kozak to be comfortable and conducive to a pleasant stay, a few areas for improvement remain. Attention to the occasional lapse in bedding quality and noisiness could further enhance the guest experience.

Cleanliness
Hotel Kozak receives generally favorable comments regarding its cleanliness from its guests. According to reviews, the hotel is often described as very clean with clean and tidy rooms that leave a good impression. The rooms are not only clean but also noted for being quiet and comfortable. The cleaning staff seems to do a commendable job, ensuring that the environment is spotless and fresh. Guests appreciate the white towels and neat interiors, highlighting a consistent effort toward maintaining a high standard of cleanliness.

However, there are a few negatives. Some reviewers found the carpets to be less than immaculate with mentions of questionable cleaning practices. Specific incidents like an untidy refrigerator and finding an old apple under the bed indicate room for improvement. Additionally, certain rooms were reported to have a smell of dust, mold or old oil and occasionally, some rooms were not up to par upon check-in.

Overall, despite minor lapses, the hotel's emphasis on cleanliness seems to resonate positively with most guests, contributing to a pleasant stay. For those valuing cleanliness highly, Hotel Kozak generally delivers, making it a decent option for accommodations.

Staff
Hotel Kozak is celebrated for its exceptional staff, who consistently receive high praise in guest reviews. Visitors frequently commend the hotel's personnel for being polite, welcoming and attentive. From the reception to the room service, guests are met with a friendly and accommodating attitude, ensuring a smooth check-in process and a hospitable environment throughout their stay. The reception staff, noted for being especially helpful and solution-oriented, often assist with practical needs like calling taxis and providing local recommendations. The overall level of service is described as professional and high-quality, contributing to an excellent guest experience. The breakfast service also garners positive mentions with friendly management and quality offerings. Despite a few individual criticisms, the general consensus is that Hotel Kozak boasts a fantastic team that enhances the stay with their responsive and pleasant demeanor.

Wi-Fi
Hotel Kozak's Wi-Fi service has received mixed reviews from guests. While some have mentioned that the hotel offers free Wi-Fi with good speed, many others have highlighted challenges. Common issues include weak and unstable connections, often resulting in the internet being non-existent or frequently disconnecting, particularly in rooms further from the main area. Overall, guests have experienced significant Wi-Fi troubles, indicating that the service could benefit from improvements to ensure a consistent and reliable connection throughout the hotel.

Parking
Hotel Kozak offers ample and convenient parking options for its guests with numerous reviews highlighting the availability of large, free parking spaces. The parking facilities are appreciated for being secure and private, contributing to a sense of safety for those traveling with vehicles. Guests frequently mention the ease of access to parking right in front of the hotel, making it a hassle-free experience. The large parking lot, which is fenced and secured, consistently earns positive remarks. Overall, the provision of free parking in a spacious and well-maintained area is a significant advantage for visitors staying at Hotel Kozak.


No, Hotel Kozak doesn't have any pool.

No, a spa isn't available at Hotel Kozak.

No, Hotel Kozak doesn't allow dogs.

Yes, parking facilities are available at Hotel Kozak.

No, Hotel Kozak doesn't have a gym.

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