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Summary of reviewsRamada by Wyndham Cheltenham, located strategically on the outskirts of Cheltenham, has earned commendation for its convenient access to the M5 motorway and its peaceful, yet accessible, setting. This hotel is particularly appreciated by travelers for its proximity to transportation links and local events such as the Cheltenham Cricket Festival. Guests have found the location practical for journey stopovers with ample free parking further adding to its convenience.
The rooms at the hotel are frequently praised for their comfort, cleanliness and spaciousness, contributing significantly to a positive guest experience. Many reviews highlight the well-maintained and airy accommodations, comfortable beds and facilities such as mini fridges and tea-making amenities. Despite minor issues of maintenance, the value for money is often highlighted with guests appreciating the friendly and helpful staff.
Breakfast receives mixed feedback with numerous guests enjoying well-cooked hot options and the availability of healthy choices, including gluten-free bread. However, some guests encountered issues such as lukewarm food, limited vegetarian options and organizational challenges, affecting the overall breakfast experience.
Dinner offerings at the hotel's restaurant also yield mixed reviews. Guests who had positive experiences noted the great and tasty food at reasonable prices. However, there were consistent complaints about the limited menu choices and occasional unavailability of dinner options, which negatively impacted some stays.
Cleanliness at Ramada by Wyndham Cheltenham is inconsistent. While many guests praised the cleanliness and comfort of their rooms, there were also reports of significant cleanliness and maintenance issues in both private and public areas of the hotel. These ranged from dirty rooms and shower curtains to neglected dining areas.
The staff generally receive high marks for their friendliness and willingness to assist, significantly enhancing guests’ experiences. However, some inconsistencies are noted in terms of responsiveness and professionalism.
The WiFi service at the hotel has its highs and lows with some guests praising the reliable connection, whereas others experienced intermittent connectivity issues. The comfort of the bedding is another highlight with many guests enjoying restful nights, though a few found the pillows and mattresses less satisfactory.
Overall, Ramada by Wyndham Cheltenham, despite its areas for improvement, offers good value for money as a three-star hotel under new management. Its location, friendly staff and comfortable accommodations make it a viable option for budget-conscious travelers seeking convenience and a pleasant stay. Show more
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Categories
Family Friendly Hotel
Ramada by Wyndham Cheltenham is listed as a family hotel option in Cheltenham. While specific family-friendly amenities are not detailed, its inclusion suggests suitability for families.
Business Hotel
While specific business amenities are not detailed in the provided context, Ramada hotels typically offer services and facilities suitable for business travelers.
Accessible Hotel
This hotel features wheelchair accessibility throughout its grounds and provides mobility accessible rooms with bathtubs equipped with grab bars. These accessible rooms are available in different sizes. The hotel also has an elevator for guest convenience.
Hotel with EV Charging Stations
Ramada by Wyndham Cheltenham is listed as having electric vehicle charging stations available for guests.
3-Star Hotel
The Ramada offers a convenient setting within a short drive of Holst Birthplace Museum. The hotel provides comfortable accommodations with essential amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Business King Room - Non-SmokingThe spacious triple room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This triple room has a carpeted floor, heating, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
1 King Bed, Mobility Accessible Room, Bathtub w/ Grab Bars, Non-SmokingThe spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
King Room - Non-SmokingThe spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
King Suite with Sofa Bed - Non-SmokingThis suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features a tea and coffee maker, a dining area, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 2 beds.
Twin Room - Non-SmokingThe spacious twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This twin room features heating and a TV. The unit offers 2 beds.
Guest Reviews
Location
Ramada by Wyndham Cheltenham enjoys a strategic location on the outskirts of Cheltenham, making it a practical choice for various travelers. Benefiting from its proximity to the M5 motorway, the hotel is ideal for those undertaking journeys between Cornwall and northern destinations like Paisley. The location also proves convenient for guests attending events such as the Cheltenham Cricket Festival or the Wychwood Festival.
Despite being slightly remote from Cheltenham's bustling town center, the hotel provides easy access via public transportation with a bus stop directly outside offering regular services to both Cheltenham Centre and Gloucester. For those who prefer private transport, ample free parking makes it accessible and convenient—especially for those visiting family in nearby Churchdown or in need of an overnight stop on longer road trips.
The area is described as quiet and peaceful, while still being close to a variety of local amenities. Guests appreciate its tranquil setting away from the hustle and bustle, yet not too far from central activities. It offers good value for money and guests often highlight its cleanliness, friendly staff and comfortable rooms. Overall, the location of Ramada by Wyndham Cheltenham is consistently noted as one of its major benefits, particularly for those traveling by car or needing straightforward motorway access.
Breakfast
The breakfast experience at Ramada by Wyndham Cheltenham garnered mixed reviews from guests with notable highlights on both positive and negative aspects. Many guests appreciated the well-cooked hot breakfast options, praising items like bacon and sausages for their perfect preparation. The availability of gluten-free bread and healthy breakfast choices also received commendations and a number of guests found the breakfast to be lovely and the service excellent.
On the other hand, several guests were less satisfied with their breakfast experience. Common criticisms included poorly cooked and lukewarm food, limited vegetarian options and basic continental selections. Organizational issues were frequently mentioned with reports of chaotic breakfast service, long wait times and insufficient condiments on tables. Additionally, some guests faced inconveniences such as the breakfast not being available despite pre-payment and sporadic availability of essential items like tea, milk and orange juice.
While the quality of the breakfast was generally deemed good by some, others found it lacking in variety and quality, leading to an overall impression that the breakfast experience at this hotel was inconsistent.
Dinner
Ramada by Wyndham Cheltenham has received mixed feedback regarding its dinner offerings. On one hand, the hotel's food quality has been praised by some guests who described it as great, tasty and superb with a particular mention of the evening meals being very good. Furthermore, the prices for dinner were considered decent, adding to the overall positive dining experience.
However, there are repeated concerns about the menu’s limited choices, despite the quality being lauded by some. While some guests enjoyed the excellent and nice meals, others found the food to range from low to average quality.
A significant number of reviews highlight issues with the availability of dining options. There have been multiple instances where guests found the restaurant closed in the evening or were informed last-minute about the unavailability of dinner. Some reviews also mention the closure of ancillary facilities like the bar and gym, which affected the overall convenience and experience at the hotel.
Despite the praise for evening meals, it is crucial for potential visitors to note the inconsistencies in the restaurant’s operational hours and the limited menu options.
Rooms
Ramada by Wyndham Cheltenham has received acclaim for its comfortable and spacious rooms from guests. Many reviews highlight the well-maintained and clean accommodations, often mentioning large, airy and tastefully decorated spaces. The comfortable beds are a recurring positive note, contributing significantly to a pleasant stay. Guests frequently praise the size of the rooms with several remarks on the rooms being very spacious and equipped with everything expected for a comfortable stay.
Cleanliness is a strong suit for the hotel with numerous comments noting the tidy and well-presented state of the rooms. Some rooms come with the added convenience of a mini fridge and tea making facilities, enhancing the overall guest experience. Despite its three-star rating, many reviews indicate that the value for money is excellent with attributes like big, clean rooms and friendly staff standing out.
While there are minor issues such as occasional maintenance needs and some wear and tear, the positive aspects generally overshadow these points. The overall ambiance of the hotel, described as refreshed and newly painted, adds to the comfort and satisfaction of many guests.
In summary, Ramada by Wyndham Cheltenham offers clean, spacious and comfortable rooms that provide great value for money. The friendly staff and well-maintained facilities make it a commendable choice for travelers seeking a pleasant and restful stay.
Beds
Ramada by Wyndham Cheltenham has garnered a lot of positive feedback from guests who appreciated the comfort of the beds. Descriptions such as very comfortable, super comfy and lovely and big are commonly used, indicating that many guests had a pleasant rest during their stay. The rooms were often described as spacious with some having large and massive beds that contributed to the comfort.
However, a few guests noted issues such as thin and flat pillows and occasionally encountering stains on the bedding. Some mentioned discomfort due to soft mattresses or beds that were not supportive enough. Despite these minor inconsistencies, overall impressions lean towards a positive experience with comfortable beds making it a highlight of the stay. The provision of good-sized rooms and clean environments further complemented the comfortable beds.
Cleanliness
The cleanliness of Ramada by Wyndham Cheltenham has received mixed reviews from guests. Many guests found the rooms to be clean, comfortable and well-decorated. Phrases such as "clean and spacious," "very clean and lovely big rooms," and "clean and fresh" highlight the positive experiences some visitors had. The general cleanliness of the hotel and the helpfulness of the staff were also appreciated.
However, several guests pointed out significant shortcomings in cleanliness and maintenance. Issues ranged from dirty rooms, dirty shower curtains and mouldy tile grout to more specific complaints such as a dirty desktop, silverfish in the bed and laundry left in the hallways. Some guests even noted that public areas were run down and in need of a good overhaul. Specific incidents included filthy dining areas with spiders, dust and bugs on window sills.
In summary, while some guests were satisfied with their clean and comfortable accommodations, others experienced substantial cleanliness and maintenance issues that detracted from their stay. It appears that there is inconsistency in the level of cleanliness and upkeep at the hotel.
Staff
The staff at Ramada by Wyndham Cheltenham have generally left a positive impression on guests. Many reviewers highlighted their friendliness, helpfulness and welcoming nature. The receptionists were often praised for their pleasant demeanor and efficiency during check-in and check-out. Guests appreciated the effort made by the staff to make them feel special and comfortable, noting that they were polite and always ready to assist with any needs. Specific mentions were made of staff being superb, especially a young receptionist and of providing warm, attentive service.
However, some guests noted inconsistencies. There were instances where staff seemed disorganized or slow to respond to requests and in a few cases, their attire and behavior did not meet guests' expectations. Some visitors had unfortunate experiences with rude or unwelcoming staff and there were concerns about the lack of staff presence, especially during late hours. Despite these occasional issues, the general consensus from the majority of reviews is that the staff significantly contributed to a positive and comfortable stay.
Wi-Fi
The WiFi experience at Ramada by Wyndham Cheltenham has varying reviews. Many guests have praised the WiFi, calling it excellent and great, noting that the connection was good and free. However, there are several mentions of the WiFi being intermittent, slow or inconsistent with some guests unable to find the network or experiencing downtime during their stay. Overall, while there is significant appreciation for the reliable service from some guests, others encountered issues that affected their connectivity.
3 Star
Ramada by Wyndham Cheltenham, currently under new management, has staff who are evidently striving to create a positive experience for their guests. While the hotel has a few areas that could use modernization, such as the bathrooms, it still provides good value for money, especially considering the affordable rates for a three-star establishment.
Guests have found the pricing reasonable with the cost aligning well with their expectations for a hotel of this rating. Many visitors appreciated the quiet atmosphere and lovely staff, contributing to an overall pleasant stay. However, feedback indicates that some areas of the hotel, particularly the exterior, are showing signs of wear and could benefit from refurbishment.
Despite these areas for improvement, the hotel’s location was a significant factor for many guests, being conveniently situated for their needs. Overall, while there are mixed reviews, Ramada by Wyndham Cheltenham offers decent value and service for a budget-friendly, three-star accommodation.
No, Ramada by Wyndham Cheltenham doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Cheltenham.
No, Ramada by Wyndham Cheltenham doesn't allow dogs.
No, parking facilities aren't available at Ramada by Wyndham Cheltenham.
No, Ramada by Wyndham Cheltenham doesn't have a gym.