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Summary of reviewsThe London Inn receives abundant praise for its superb location, exceptional staff and overall high-quality amenities. Strategically positioned close to Cheltenham town center and along major transport routes, it offers easy accessibility for both leisure travelers and those visiting for work. Its proximity to notable attractions and the ease of parking add to its appeal, despite some noise from the main road.
The breakfast at The London Inn consistently garners high acclaim with guests relishing the freshly cooked-to-order full English breakfast and diverse options including vegetarian choices. The hearty, substantial meals provide great value, although there are occasional mentions of overcooking and slower service. Dinner at the inn also receives favorable reviews for the quality and home-cooked nature of the food, despite a somewhat limited menu. The cozy bar area and pleasant beer garden further enhance the dining experience.
Rooms at The London Inn are frequently described as clean, functional and comfortable. While the decor may appear dated to some and room sizes vary, the general consensus is that they are well-maintained and tidy. Cleanliness is a standout feature with meticulous attention to detail, comfortable beds and consistently spotless accommodations.
The inn's staff is repeatedly praised for their friendliness, helpfulness and welcoming nature. Personalized service and genuine hospitality create a warm atmosphere that many guests appreciate. Exceptional service from individuals and proactive customer care contribute significantly to the positive experience.
Free WiFi is available and while occasionally spotty in certain areas, it generally meets guests' needs. Parking, though not private or on-site, is manageable with free street parking options and helpful signage aids in navigating this aspect.
Beds at The London Inn generally receive positive feedback for their comfort and quality, although there are isolated reports of variability in bed conditions. The overall cleanliness and inviting atmosphere contribute to restful nights for most visitors.
Despite some minor criticisms, such as outdated decor, inconsistent WiFi and challenging parking, The London Inn stands out for its excellent value, strategic location and welcoming environment. The clean, comfortable accommodations and outstanding staff make it a solid choice for travelers seeking affordable and quality three-star accommodations. Show more
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Categories
Cheap Inn
As an inn, this property likely offers simple, affordable accommodation above a pub. Located on London Road in Charlton Kings, it provides a traditional, value-for-money option.
Small Inn
A traditional inn offering comfortable and warm rooms with friendly staff. Guests enjoy the pub atmosphere and the excellent included breakfast.
3-Star Inn
Situated on London Road in Charlton Kings, The London Inn provides a traditional inn atmosphere. It combines accommodation with a classic pub experience.
Inn with Free Wi-Fi
Room Types
Superior Double RoomThis double room features a tea/coffee maker. This room has an en suite bathroom.
Triple Room with ShowerThis triple room has a tea/coffee maker. This room has an en suite bathroom.
Twin Room with Private BathroomThis twin room features a tea/coffee maker. This room has an en suite bathroom.
Single RoomThis single room has a tea/coffee maker. This room has an en suite bathroom.
Superior Triple RoomThis triple room features a tea/coffee maker. This room has an en suite bathroom.
Double Room with Private BathroomThe double room features a tea and coffee maker, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides a TV. The unit has 1 bed.
Single Room with Private BathroomProviding bathrobes, this single room includes a private bathroom with a bath and a hairdryer. This single room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The London Inn enjoys a prime location that has been lauded by guests for its convenience and accessibility. Positioned just a short drive or a 20-minute walk from Cheltenham town center, it offers excellent connectivity with a bus stop right next to the property for those who prefer not to drive. This makes it an ideal spot for visitors looking to explore the town or attend specific events such as weddings or racecourse meetings.
For those on walking holidays, particularly along the Cotswold Way, the inn's location is deemed excellent. It's also a great base for exploring the picturesque villages of the Cotswolds and many guests appreciated the ease of parking in the vicinity. The inn has been described as centrally located and easy to find, providing good value for money. The pleasant 25-minute walk to the city center is repeatedly mentioned as a straightforward route, which enhances its appeal.
The inn provides a convenient base not only for leisure travelers but also for those visiting Cheltenham for work. Despite its bustling main road setting, which some have noted as noisy, the manifold benefits of its location—close to the town center, easy access to major roads and friendly, accommodating staff—make it a popular choice. The added amenities, such as free breakfast, also contribute to its positive reception.
Overall, The London Inn stands out for its strategic and convenient location, making it suitable for a variety of travel needs from leisure to business and everything in between.
Breakfast
The breakfast experience at The London Inn consistently receives high praise from guests. Reviewers often describe it as excellent, very good and delicious, highlighting the freshness and quality of the food. A notable number of guests appreciated the hearty full English breakfast with some describing it as one of the best they’ve had. There are frequent mentions of the breakfast being freshly cooked to order, well-presented and substantial enough to start the day right.
Guests also enjoyed the variety offered, including vegetarian options and a selection of fruits and cereals, making the breakfast both tasty and plentiful. The coffee is also noted as a positive feature. The breakfast being included in the room rate is viewed as excellent value for money and many guests were pleased with the genuine hospitality and friendliness of the staff.
However, there were a few criticisms regarding specific aspects, such as occasional overcooking, limited menu options and slow service. Some isolated reviews mentioned the breakfast being oily or of inconsistent quality. Despite these minor issues, the overall sentiment about the breakfast at The London Inn remains very positive, contributing to an overall pleasant and satisfying stay.
Dinner
The London Inn offers a dining experience that is generally well-regarded by its guests. Patrons often highlight the quality of the food with many describing their dinners as good, very good, or even superb. The menu, while somewhat limited, still provides a good choice of evening meals and often features daily specials that impress. This includes a noteworthy steak, praised for being cooked to perfection and consistently excellent fish and chips. The home-cooked nature of the meals, combined with reasonable prices, adds to the appeal.
Breakfast is another strong point with many guests enjoying a full English breakfast included at a very reasonable price. The bar area and beer garden provide a pleasant setting to enjoy drinks, although the garden has received some criticism for being untidy on occasion. Vegetarian and vegan options are more limited, which may be a downside for some visitors.
While most experiences are positive, there have been some mixed reviews, particularly regarding the availability and variety of the evening menu. However, for those looking to enjoy a meal on-site, the overall feedback suggests that dining at The London Inn is a satisfying choice with good food and a welcoming atmosphere.
Rooms
The London Inn offers a range of rooms that guests often find clean and functional with several reviewers highlighting that the accommodations are well-presented and tidy. Many appreciate the spaciousness of some rooms and the comfort provided by the beds. Despite some describing the decor as dated or in need of renovation, the overall cleanliness and cozy atmosphere receive frequent praise.
Guests report a variety of room sizes with some enjoying large, well-equipped rooms offering private or ensuite bathrooms. Common amenities include tea and coffee facilities and ample natural light in certain rooms. While some rooms are noted for being compact, they still tend to meet basic needs effectively.
Noise levels can vary depending on room location with some experiencing disturbance from the pub or nearby roads. The London Inn is conveniently located near the center of Cheltenham, adding to its value as a budget-friendly choice with essential facilities.
Though some aspects of the accommodation may look tired, the staff’s efforts to maintain cleanliness and offer a friendly atmosphere help ensure a pleasant stay for many guests.
Beds
Guests consistently praise the beds at The London Inn for their comfort with many noting that they had a sound night's sleep. Words like "comfortable," "comfy," and "snuggly" frequently appear in reviews, reflecting general satisfaction. Some describe the beds as "super comfy" and even "really comfortable," while others appreciate the quality of the linens and duvets provided.
On the cleanliness front, the overall impressions are positive with several remarks about the rooms and beds being "nice and clean" or "very clean." This attention to cleanliness extends to the whole bedroom and en-suite areas.
However, there are a few mixed comments worthy of note. While most beds are described as comfortable or even "great," there are instances of some beds being "broken," "worn out," or having a noticeable "dip." A few guests found certain beds too "soft" or "lumpy," indicating variability in bed quality across different rooms. Additionally, some noted that the rooms themselves are somewhat small, offering limited space around the beds.
In summary, while The London Inn's beds are predominantly enjoyed for their comfort and cleanliness, there may be occasional inconsistencies in room conditions.
Cleanliness
The London Inn garners high praise for its emphasis on cleanliness and tidiness. Many guests have remarked on how their rooms were spotless, immaculately clean and well-maintained. It is evident that the housekeeping staff pays meticulous attention to detail, as rooms consistently appeared neat and tidy with spotless towels and bedding described as white as snow. Several reviews highlight that the beds were comfortable and conducive to a good night's sleep.
Guests also appreciated the general cleanliness of all areas within the hotel, noting that everything was very clean and well-organized. Positive feedback frequently pointed out the friendly and professional staff, contributing further to the hotel’s welcoming atmosphere.
However, a few reviews flagged inconsistencies, particularly in the bathrooms, which sometimes lacked proper cleanliness with mentions of mould and cobwebs and some rooms had issues like unpleasant smells. Additionally, there were occasional remarks about outdated decor and insufficient soundproofing, but the overall sentiment points towards a largely clean and comfortable stay.
The London Inn stands out for its excellent cleanliness standards and friendly service, making it a solid choice for travelers seeking a well-kept and comfortable accommodation option.
Staff
The London Inn has garnered a stellar reputation primarily due to its exceptional staff. Numerous reviews highlight the staff's friendliness, helpfulness and welcoming nature. Guests repeatedly mention how the staff consistently go out of their way to offer personalized service, ensuring everyone feels comfortable and valued upon arrival. The team at The London Inn is described as attentive, courteous and incredibly accommodating with special mention of individuals like Kirsty who have left a positive impression on visitors.
The general atmosphere of the inn is noted for its genuine hospitality and warm, inviting vibe. The owners and hosts are often praised for their direct involvement, cooking personally and engaging with guests to provide a hands-on, caring experience. The chef also receives accolades for not only the quality of food but also for his personal touch and interaction with guests.
A pleasant, amiable environment is maintained, making it a delightful place for both staff and visitors. The staff’s excellent customer service and proactive approach ensure that any needs or concerns are addressed promptly. This high level of service is consistent across all interactions, whether in the bar area or during dining experiences, contributing to many guests eagerly anticipating future stays.
In summary, The London Inn stands out for its incredible team, fantastic service and a welcoming atmosphere that resonates with guests, making their stay both memorable and enjoyable.
Wi-Fi
The London Inn offers free WiFi to its guests and many have found the connection to be generally satisfactory and good. Despite a few mentions of the WiFi being patchy or unreliable, particularly in some areas or rooms, there are still positive remarks about the signal strength and accessibility. Guests have noted that with a bit of movement around the room, they can usually pick up a good signal. Overall, while there are occasional fluctuations in the connection, the WiFi service provided meets expectations for most visitors.
Parking
Parking at The London Inn has received mixed reviews from guests. While there is no designated or secure on-site parking, many have found success with street parking in the surrounding areas, which is often free. Despite some challenges, such as parking being tricky at times and the lack of a private car park, street parking has generally been manageable. Guests have reported that they could usually find a spot nearby, either on the side roads or in proximity to the inn. An added convenience is the availability of explanatory boards detailing parking procedures, which have proven helpful for navigating the parking situation. Overall, while parking may require a bit of extra effort and occasionally searching, many guests have found it to be a non-issue during their stay.
3 Star
Located in a safe and pleasant area, The London Inn stands out as a practical accommodation with excellent value for money. Guests frequently praise its clean and comfortable rooms, despite their small size. The inn's quiet atmosphere, combined with its superb value for money, makes it an attractive option for budget-conscious travelers.
The staff have been lauded for their exceptional service, contributing to the overall appeal of the place. The breakfast options, including a notably good cooked breakfast, add to the positive experience, though some reviewers mentioned a limited menu and occasional greasiness in the Full English.
While the inn shows some signs of wear, such as shabby hallways and maintenance needs, these issues are overshadowed by the comfort and cleanliness of the rooms. With its strategic location and friendly environment, The London Inn offers a satisfactory stay for guests seeking affordable three-star accommodations.
No, The London Inn doesn't have any pool.
No, a spa isn't available at The London Inn.
No, The London Inn doesn't allow dogs.
No, parking facilities aren't available at The London Inn.