Hilton Chennai

Chennai 13.01659500, 80.20501600 , 124/1, J.n. Salai, Guindy (Show on Map)
8.0
Very Good


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Summary of reviewsHilton Chennai has garnered a commendable reputation among its guests, highlighted by its ideal location, high-quality dining, well-appointed rooms and excellent cleanliness. Many positive reviews underscore the hotel's convenient proximity to significant points of interest, such as the airport, subway and metro stations, ensuring a smooth transit for travelers. Situated near GST Road in Guindy and close to shopping malls, the hotel's strategic position caters to both business and leisure visitors.

The dining experience at Hilton Chennai is frequently praised, especially the breakfast and dinner buffets. Guests have lauded the wide and diverse selection of delicious foods, noting the American breakfast as a standout. The breakfast buffet is highly recommended for its variety and quality, although a few guests suggested improvements in extending the timing and enhancing the service. Despite isolated criticisms, the dining experience remains a significant positive aspect of the hotel stay.

The rooms at Hilton Chennai receive consistent acclaim for their spaciousness, cleanliness and modern amenities. Guests appreciate the large, well-designed rooms that include features such as separate shower rooms, bathtubs and toilets, contributing to a luxurious and comfortable experience. The fresh linens, comfortable beds and attentive housekeeping staff further enhance the overall positive feedback.

Cleanliness is a notable strength of Hilton Chennai with guests frequently commenting on the well-maintained and neat property. Both the rooms and common areas, including the breakfast area and bathrooms, meet high standards of cleanliness, adding to the pleasant stay experience.

The staff at Hilton Chennai is often celebrated for their professional and warm demeanor. Guests have noted the prompt and friendly assistance provided with specific individuals like Daniel and Ramu receiving special mention for their helpfulness. The security and door staff also earn commendations for their politeness. While some mixed feedback exists regarding the service in the restaurant and efficiency in the bar, the overall perception of the staff is one of committed and excellent customer service.

The rooftop pool, described as clean and spacious, offers a soothing retreat from the bustling city, although its availability has been affected by circumstances such as Covid restrictions. Some guests were disappointed by the temporary closure of the pool bar and the occasional maintenance issues.

In summary, Hilton Chennai excels in offering a well-rounded and satisfying guest experience with its prime location, high-quality dining, pristine rooms and dedicated staff being the hallmark of its positive reviews. The minor areas for improvement are overshadowed by the overall high standards maintained throughout the property.
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Categories
Luxury Hotel
Offers stylish rooms, multiple dining venues, and a rooftop pool with panoramic city views. Its convenient location and upscale amenities provide a comfortable and luxurious experience.

Hotel Taking Steps Towards Sustainability
This hotel is ISO 14001 and ISO 50001 certified, highlighting its commitment to environmental and energy management. It utilizes wind energy for a portion of its electricity, reuses treated water from its sewage treatment plant for landscaping, and participates in Hilton's global sustainability programs.

Hotel for Honeymoon
Located in Guindy, this hotel offers luxurious accommodations and world-class service. It is known for its elegant ambiance and attention to detail, providing a romantic setting for honeymooners.

Hotel with Spa
Hilton Chennai offers a luxurious spa experience with a range of treatments and facilities. The hotel is known for its excellent service and comfortable accommodations. It provides a relaxing and rejuvenating experience for its guests.

Family Friendly Hotel
This hotel features an outdoor pool, babysitting services, and a spa and wellness center. It also offers a kid-friendly buffet and kids' meals, making it a convenient choice for families.

Romantic Hotel
Hilton Chennai is known for its excellent service and modern amenities. It offers a luxurious experience with various dining options, making it suitable for a romantic retreat.

Hotel near Nightlife Spots
The hotel is located near Guindy, which has nightlife options. It features Q Bar, a popular bar, making it a suitable choice for guests interested in nightlife.

Hotel with Swimming Pool
Hilton Chennai offers a rooftop pool with stunning views of the city, providing a luxurious experience. The hotel is known for its modern amenities and impeccable service.

  Outdoor Pool  


Business Hotel
Hilton Chennai provides a range of business facilities, including flexible meeting spaces and modern technology. It offers a conducive environment for conferences, seminars, and corporate events, supported by its professional service and convenient location.

Hotel with Parking
Hilton Chennai provides complimentary on-site self-parking and valet parking. The parking is also described as secured and covered, offering peace of mind for guests parking their vehicles.

Accessible Hotel
Hilton Chennai has a range of facilities for guests with disabilities and offers wheelchair-accessible facilities. This includes a lift, wheelchair-accessible parking, and a wheelchair-accessible pool.

Hotel with Gym
Hilton Chennai offers a modern fitness center equipped with the latest cardio and strength training equipment. The gym provides a comfortable and motivating environment for all guests.

5-Star Hotel
A globally recognized luxury brand offering contemporary design and excellent service. The hotel features a rooftop infinity pool, multiple dining options including a popular Ayna restaurant, and well-appointed rooms.

Hotel with Outdoor Pool
Hilton Chennai features a prominent rooftop infinity pool offering panoramic city views, alongside a children's pool and a poolside bar. Guests can enjoy sunloungers and the unique experience of an infinity pool.

Room Types
Twin Room Features an oversized chair, a flat-screen TV, alarm clock, spacious desk, Wi-Fi and bathroom with side sink bathtub and rainshower.

King Room Features an oversized chair, a 40-inch LCD TV, alarm clock, spacious desk, Wi-Fi and bathroom with rainshower.

Junior King Suite - Lounge Access Featuring a mix of traditional and contemporary decor, this suite offers stunning city views, a separate living room and a work desk. The en suite bathroom features a walk-in rain shower. It has a flat-screen TV and tea/coffee maker. Guests have access to the Executive Lounge, which offers: - Incredible city views - private check-in and check-out - free breakfast, drinks and canapés in the evening.

Executive King Room with Access to Executive Lounge Rooms are located on the top floors of the hotel and feature a flat-screen TV and spacious bathroom with rain shower and bathtub. Includes Executive Lounge access, which offers: - Incredible city views - Exclusive private check-in and check-out - Complimentary breakfast, drinks and canapés in the evening

Hilton Premium King Room with Lounge Access Offering a city view, the air-conditioned rooms feature a minibar, carpeted flooring, flat-screen satellite TV, iPod docking station and seating area. The attached bathroom includes rain shower facilities, bathtub and free toiletries. It has a tea/coffee maker.

Executive King Suite with Lounge Access Spacious rooms are fitted with floor-to-ceiling windows, a flat-screen TV and elegant en suite bathroom with rainshower facilities. Rooms include a minibar, personal safe and premium toiletries. Each room comes with a mp3 player, an alarm clock and an iPod docking station. Includes Executive Lounge access, which offers: - Incredible city views - Exclusive private check-in and check-out - Complimentary breakfast, drinks and canapés in the evening

Executive Twin Room with Lounge Access Rooms are fitted with floor-to-ceiling windows, a flat-screen TV and elegant en suite bathroom with rainshower and hot tub facilities. Rooms include a minibar, personal safe and premium toiletries. Each room comes with a mp3 player, an alarm clock and an iPod docking station. Includes Executive Lounge access, which offers: - Incredible city views - Exclusive private check-in and check-out - Complimentary breakfast, drinks and canapés in the evening

Deluxe King Suite - Lounge Access The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

Deluxe King Hilton Room - City View - High Floor The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Hilton Chennai enjoys a highly praised location with numerous positive mentions highlighting its proximity to key points of interest. Conveniently situated near the airport, it offers a quick 20-minute drive, enhancing its appeal for travelers seeking ease of transit. The hotel is also strategically located close to the subway and metro station, which makes exploring Chennai a breeze. Positioned near GST Road in Guindy, it's easily accessible from various places and the nearby shopping malls add a layer of convenience for guests. The majority of reviews appreciate the modern, clean rooms and note the added comfort of the property, making it a compelling choice for both business and leisure travelers.

Breakfast
Hilton Chennai's breakfast offerings have received broad praise from guests with many lauding the excellent and diverse selection available. The breakfast buffet, often described as fabulous and delicious, features a wide variety of foods that cater to different tastes, including an admirable American breakfast. Guests appreciated the ample selection and the well-maintained, clean dining environment, contributing to an overall positive dining experience. However, some noted that the breakfast and dinner could be enhanced with a few guests suggesting that the breakfast timing could be extended to 11:00 AM and that the breakfast service could be improved. Despite a couple of isolated negative feedbacks, most visitors found the breakfast experience to be a delightful highlight of their stay, praising both the quality and variety of the offerings. Overall, Hilton Chennai's breakfast is a noteworthy aspect that complements the comfortable rooms and relaxing ambiance, making it a must-try for guests.

Dinner
Guests at Hilton Chennai have generally praised the dining experience, particularly highlighting the dinner and breakfast buffets. Reviewers often describe the food as excellent with exceptionally tasty dishes and a wide variety offered. The dinner and breakfast buffets are repeatedly noted for their quality and selection. While a few have found the restaurant downstairs to be overpriced or the food less satisfactory, the predominant sentiment is one of satisfaction with the extraordinary and very good meals provided, meeting or even exceeding expectations.

Rooms
The rooms at Hilton Chennai consistently receive high marks from guests for their spaciousness, cleanliness and comfort. Guests appreciate the large, well-designed rooms that come equipped with modern amenities and fresh linen, ensuring a relaxing stay. The beds are often highlighted as being comfortable, providing a great pay off after long travels. Housekeeping staff are noted for their courteous and efficient service, contributing to the overall positive experience.

Many praise the rooms for their size and layout with notable mentions of the separate shower room, bathtub and toilet in the bathrooms, adding to the convenience and luxury. The ambience around the hotel also adds to the appeal, making it a pleasant place to unwind. Despite some minor criticisms regarding the occasional uncomfortable bed and staffing issues, the general consensus shows that Hilton Chennai excels in providing clean, spacious and comfortable accommodations.

Cleanliness
Hilton Chennai receives high praise for its cleanliness with guests frequently noting that the property is very neat and well maintained. Rooms are described as clean, comfortable and meeting international standards. Guests are also impressed with the cleanliness of the entire property, including the breakfast area and bathrooms. The hotel is consistently mentioned for its environmental cleanliness, neat finishes and the overall excellent cleanliness of the rooms. The well-kept, clean and cozy atmosphere contributes significantly to the positive guest experiences at Hilton Chennai.

Staff
Hilton Chennai boasts exceptionally courteous and attentive staff, consistently noted by guests for their professionalism and warm demeanor. Many visitors have appreciated the outstanding quality of service provided, emphasizing the staff’s friendliness and prompt assistance with various requests. Instances of the team going above and beyond, such as decorating beds with beautiful plants and flowers or taking extra care to fulfill guests' needs, stand out in their reviews. The security and door staff receive commendations for their politeness.

However, the service in the restaurant has garnered mixed feedback with some noting a lack of helpfulness and delayed response, contrasting the otherwise high standards observed in other areas. Specific individuals like Daniel and Ramu have been highlighted for their exceptional helpfulness, adding a personal touch to the positive experiences recounted by many guests.

The bar staff, though described as polite, also faced mixed reviews regarding the efficiency of service. Overall, despite minor areas for improvement, the Hilton Chennai's staff is largely praised for their commitment to excellent customer service and the warm, friendly atmosphere they create for their guests.

Pool
The pool at Hilton Chennai, located on the rooftop, offers a wonderful escape from the city's hustle and bustle. It is described as neat, clean and spacious, making it a delightful spot for guests to relax. However, several reviews noted that the pool bar was not opened and the pool area was not available for use during their stay, possibly due to Covid restrictions. This closure led to some disappointment among guests who were unable to enjoy these facilities. Additionally, a few guests mentioned occasions when the terrace pool was not properly maintained.


Yes, Hilton Chennai has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hilton Chennai.

No, Hilton Chennai doesn't allow dogs.

Yes, parking facilities are available at Hilton Chennai.

Yes, Hilton Chennai has a gym.

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