Chennai13.02987300,
80.24422400,
City Centre, Near Boat Club & Anna Salai, Nandanam, (Show on Map)
8.1
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsNovotel Chennai Chamiers Road stands out as a top choice for travelers thanks to its central location, making it easily accessible to major parts of Chennai including T Nagar, Marina Beach and nearby metro stations. The vibrant neighborhood, filled with excellent dining options and retail hubs, enhances the convenience and appeal for both business and leisure guests. Despite minor traffic issues due to nearby construction, the hotel's strategic position and peaceful surroundings contribute to a positive overall experience.
The hotel's modern amenities also garner high praise. Guests particularly enjoy the clean and spacious rooms, efficient room service and the inviting rooftop pool. The excellent breakfast buffet offers a variety of delicious items ranging from Indian to continental cuisines, while the evening dining experiences, especially at the Japanese rooftop restaurant, receive accolades for both quality and atmosphere.
Cleanliness is a notable highlight with guests consistently mentioning the well-maintained rooms and common areas. Their commendations extend to the hotel's attentive and friendly staff, who elevate the guest experience through excellent service. Specific staff members receive individual accolades, reflecting the hotel's commitment to top-notch hospitality.
Room comfort is another key strength with many appreciating the modern amenities and comfortable beds. However, a few guests mentioned minor issues such as occasional noise and maintenance problems. These concerns were generally overshadowed by the overall positive room experience and prompt housekeeping services.
Families are well-catered to with spacious and connecting rooms, enhancing convenience for group travel. The staff’s accommodating nature adds to the family-friendly atmosphere, ensuring comfort and hassle-free stays even for those with children. Added perks like a family restaurant and resident lounge make the hotel a pleasant choice for family travelers.
However, there are areas for potential improvement. WiFi connectivity received mixed reviews with some guests reporting excellent service and others facing slow, intermittent connections. While the gym and rooftop pool were appreciated for their utility and ambiance, concerns about equipment availability and maintenance were noted. Parking facilities are generally adequate but could benefit from better management.
In conclusion, Novotel Chennai Chamiers Road offers a commendable stay with its prime location, clean and comfortable accommodations, exceptional service and various amenities tailored to both solo and family travelers. Despite minor areas needing attention, the overall experience at the hotel is overwhelmingly positive, making it a preferred choice for many visitors to Chennai. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Committed to reducing plastic waste, this hotel has implemented an in-house bottling plant to eliminate single-use plastic bottles. It also features LED light bulbs, uses eco-friendly cleaning products and toiletries, and provides an electric car charging station.
Dog Friendly Hotel
The Novotel Chennai Chamiers Road is a pet-friendly hotel. It offers comfortable accommodations and amenities suitable for guests traveling with pets.
Romantic Hotel
Novotel Chennai Chamiers Road features contemporary rooms and a convenient location. The hotel offers a comfortable and romantic experience with its dining options and attentive service.
Business Hotel
Offers a dedicated business centre and meeting rooms equipped with state-of-the-art technology. Provides 1,324 square feet of conference space and is located near major business districts.
Hotel with Parking
Novotel Chennai Chamiers Road offers both free self-parking and valet parking services. Parking is available on-site, providing secure and convenient access for guests.
EV charging stations
Accessible Hotel
Novotel Chennai Chamiers Road is described as handicap-friendly. The hotel provides accessible facilities and amenities.
Hotel with Gym
Located in Nandanam, this hotel includes a gym and swimming pool, offering guests options for staying active.
Hotel with EV Charging Stations
A centrally located hotel with EV charging, ideal for city exploration. Its proximity to business and entertainment hubs makes it suitable for both leisure and business travelers.
Hotel with Outdoor Pool
Novotel Chennai Chamiers Road features a rooftop swimming pool that provides scenic views of the city skylines. The pool area includes a sun terrace, beach umbrellas, and sun loungers for guests to enjoy.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
5-Star Hotel
Room Types
Superior Room with One King size bed - 25% off on Food & Soft Beverages at Coffee ShopModern, comfortable, and spacious rooms with work desk, sofa, tea/coffee, laptop compatible, safe, iron/ironing board, LED TV, Bluetooth speaker, and hairdryer.
Superior Room with Two single beds - 25% off on Food & Soft Beverages at Coffee ShopModern, comfortable, and spacious rooms with work desk, sofa, tea/coffee, laptop compatible, safe, iron/ironing board, LED TV, Bluetooth speaker, and hairdryer.
Premier Room - Drop to US ConsulatePremier room features added products and services: With free drop to US Consulate, Rooms on higher floor on subject to availability basis, Wi-Fi & coffee machine. Up to 2 adults and 2 children.
Luxury Suite - Separate Living Room- Bath TubSprawling 617 sq. ft. Suite. An unforgettable experience! Well-designed room includes 1 Bedroom and separate living room. Premium WIFI, coffee machine.
Premier Room - Higher Floor City View Premier room features added products and services: 2 drinks coupons once during the stay, higher floor rooms with beautiful city view, enhanced bathroom amenities, WiFi & coffee machine.
Guest Reviews
8.1
Very Good
Location
Novotel Chennai Chamiers Road enjoys widespread acclaim for its prime location, being centrally situated with quick access to T Nagar and other significant parts of the city. Guests find the hotel set in a calm, yet central, area, making it convenient for both business and leisure travelers. The property's strategic position provides easy access from both the railway station and the airport, while also being near the metro, making it ideal for those looking to explore the city's attractions.
Visitors appreciate the vibrant neighborhood teeming with good restaurants and coffee shops and the hotel’s proximity to major retail hubs like Marina Beach and Nalli's. The ambiance is described as positive and the area as clean and quiet, contributing to an overall wonderful experience.
The hotel's modern facilities, including a rooftop pool, clean and spacious rooms and hospitable staff, are often highlighted. Despite occasional mentions of traffic jams due to a nearby metro construction, the overall verdict is overwhelmingly positive. Many guests refer to Novotel as their go-to property for frequent stays in Chennai, praising the hotel's excellent location and the value it provides.
Breakfast
The breakfast experience at Novotel Chennai Chamiers Road has generally received high praise from guests. The buffet breakfast is frequently mentioned as excellent with a great variety and delicious selections to choose from. Both Indian and continental options are available, ensuring a varied and sumptuous spread that caters to different tastes. Many guests highlighted the presence of South Indian, North Indian, Asian dishes and European desserts, all well-prepared and tasty.
The breakfast service is noted for its efficiency and friendliness, contributing positively to the overall dining experience. Guests appreciate the early opening hours, which are convenient for early flights and the packed breakfast option for those checking out early.
While most reviews are positive, a few guests noted that the breakfast area can get crowded, leading to longer waiting times. Additionally, some suggested that the variety could be expanded, especially in terms of South Indian sweets. Despite minor criticisms, such as occasional repetition in the buffet and the need for better-trained staff, the overall sentiment leans towards satisfaction with many guests thoroughly enjoying the sumptuous and well-prepared breakfast offerings.
Dinner
Novotel Chennai Chamiers Road offers a range of dining experiences with several highlights that have left a positive impression on guests. The buffet dinner features a diverse spread which even includes custom requests like pizza, although some find the variety lacking. Rooftop dining is particularly noteworthy with multiple mentions of the beautiful terrace and exceptional Japanese restaurant, despite it being on the pricier side by Indian standards. Guests have also enjoyed the vibrant atmosphere at the rooftop pool and bar with attentive service enhancing the experience.
Breakfast and dinner at the hotel generally receive high praise for both variety and taste, making meals something to look forward to. While some have commented on the limited options for North Indian cuisine and the need for a healthier menu, the overall quality and taste of the food remain appreciated. The à la carte offerings, particularly on the terrace, are lauded for their excellent quality.
While affordability might be a concern for some, the food consistently gets positive remarks, especially the delightful sushi and good desserts. For those seeking relaxation post-dinner, the residents' lounge provides a comfortable retreat for families. Despite some criticisms around limited washroom amenities and room size, the overall dining experience, from live kitchens to customized dishes, is generally very well-received at this hotel.
Rooms
Novotel Chennai Chamiers Road impresses with its blend of comfort and cleanliness, making it a compelling choice for travelers. The rooms are widely praised for being clean, well-maintained and spacious, providing an inviting and comfortable atmosphere. Many guests mention the comfort of the beds and appreciate the modern amenities available. Room service is noted to be quick and efficient, ensuring a pleasant stay.
However, some reviews pointed out that certain rooms felt a bit small and lacked soundproofing, which occasionally led to disturbances from neighboring rooms or the rooftop restaurant. The furnishings in some rooms were described as dated and a few guests experienced maintenance issues such as weak showers, non-locking bathroom doors or broken fixtures.
Despite these drawbacks, the overall ambiance of the hotel is positive, characterized by its excellent location and good service. Guests particularly enjoyed the rooftop pool and the Japanese restaurant, adding to their overall experience. The staff is frequently noted as helpful, friendly and courteous, contributing significantly to the hotel’s welcoming environment.
Families and groups appreciated the option for connecting rooms, making their stay more convenient and comfortable. The suite rooms are highlighted as being particularly spacious and luxurious. Cleanliness standards are consistently high with room cleaning receiving repeated commendations for being thorough and prompt.
In sum, Novotel Chennai Chamiers Road offers clean, comfortable rooms with great service, making it a solid option for both solo travelers and groups. While there are a few areas needing improvement, the overall experience remains largely positive and welcoming.
Beds
Novotel Chennai Chamiers Road garners considerable praise for its beds with guests frequently highlighting their impressive comfort. Many describe the beds as comfy or very comfortable, noting the just-right softness that ensures restful sleep. The rooms are often characterized as large with spacious and king-sized beds enhancing guest satisfaction. The beds are consistently referred to as super comfy and the majority of guests appreciated the clean and neat bedding conditions. However, a few reviews mention issues such as the absence of extra beds, smaller bed sizes in some rooms and occasional dust or soiled comforters. Despite these minor concerns, the general consensus underscores the comfort and quality of the beds, contributing to a positive overall experience.
Cleanliness
Novotel Chennai Chamiers Road receives significant praise for its cleanliness and maintenance, making it a standout choice for travelers seeking a hygienic and well-kept accommodation. Guests frequently highlight the clean rooms and neat bathrooms, complemented by the hotel's overall well-maintained property. The staff’s politeness and helpfulness further enhance the positive experience, along with facilities like a clean rooftop pool. The hotel’s newness adds to its appeal, ensuring modern and tidy amenities.
However, some reviews point out areas needing improvement, such as occasional stained bathrooms, smelly rooms and dusty carpets. Despite these occasional complaints, the consensus remains highly favorable with many guests noting the high standard of cleanliness and well-maintained spaces. The property is also appreciated for its quiet and comfortable rooms, making it an ideal place for a restful stay. The hotel's cleanliness extends to public areas, although a few guests noted that more attention could be given to these spaces.
Overall, Novotel Chennai Chamiers Road is highly recommended for its commitment to cleanliness and hygiene, ensuring guests a comfortable and pleasant stay.
Staff
Novotel Chennai Chamiers Road boasts an exceptional team that consistently delivers outstanding service, making guests' stays both comfortable and memorable. The staff is described as extremely courteous, helpful and friendly with particular commendations for individuals like Vivek, Jitu, Nisargh and the Service Manager Tanveer. The reception team is noted for their warm and efficient service, ensuring quick check-ins and check-outs.
The housekeeping and F&B teams are recognized for their diligent work, maintaining clean rooms and providing excellent food quality, particularly at the restaurant. Specific mentions for Karthik at the restaurant and the bellboys emphasize the high level of personalized service provided. Despite a few isolated incidents of unhelpful or less responsive staff, the overall consensus celebrates the team's readiness to assist, attentiveness and their ability to handle unexpected situations with professionalism.
Special acknowledgments highlight the accommodating and super-friendly nature of the staff, along with their top-notch service etiquette and proficiency. The staff’s hospitality extends beyond routine duties, often going the extra mile to help make the guests' stay as pleasant as possible, evidenced by their assistance during medical emergencies and their approach to service mindfulness and attentiveness.
The security team, supervised by Sugumara, also receives praise for their kindness and professionalism. Guests appreciate the hotel's commitment to excellent customer relations, emphasizing the extremely friendly and welcoming atmosphere created by the staff. Overall, the ambiance is enhanced by the staff’s promptness, efficiency and the high quality of service, making Novotel Chennai Chamiers Road a delightful destination for many travelers.
Wi-Fi
While staying at Novotel Chennai Chamiers Road, guests have varied experiences with the hotel's WiFi service. Some guests have praised the exceptional WiFi coverage within the rooms and commended the stable and great internet speeds, highlighting the positive aspects of the connectivity. However, other guests encountered issues such as slow and intermittent WiFi with reports of delayed responses and multiple failed attempts to connect. In some cases, the poor state of the WiFi required attention for days and improvements in the process like displaying login credentials during customer registration were suggested. Despite these mixed reviews on WiFi, guests appreciated the 24/7 gym access and the availability of a Bluetooth speaker, adding to their overall stay experience.
Gym
The gym at Novotel Chennai Chamiers Road receives generally positive feedback. Many guests appreciate its appeal, describing it as good, well-equipped and functional. The fitness center's 24/7 operating hours are particularly praised, making it convenient for guests with varying schedules. While some noted that the gym could benefit from a bit more variety in equipment and mentioned a few exercise machines not being in working order, the overall sentiment emphasizes satisfaction. Guests also enjoy the nice rooftop pool, which complements the gym facility nicely. Despite some minor drawbacks, it is generally deemed a suitable and pleasant space for staying fit during the stay.
Pool
The rooftop pool at Novotel Chennai Chamiers Road garners mixed reviews from guests, though many appreciate its attributes. Guests often highlight the pleasant rooftop location, noting its large size and modern layout as key attractions. Words like clean, good, nice and loved frequently describe their pool experiences, emphasizing its appeal for relaxation and enjoyment. The pool area is generally praised for its ambiance, ideal size and scenic setting.
However, there are recurring concerns about the pool's maintenance and taste of the water, which some guests found odd. Some reviews mention issues like unavailability of pool towels, a lack of attendants and early closing times, which might inconvenience guests looking for a leisurely swim. Instances of the pool being closed for maintenance or not being functional at the time of booking were also a point of dissatisfaction for several visitors. The noise from the terrace and stains on shower fittings were minor drawbacks mentioned.
Overall, while the rooftop pool stands out as a significant and cherished feature of the hotel, attention to its maintenance and guest service would enhance the experience.
Parking
Novotel Chennai Chamiers Road provides a range of parking options for guests, including free parking and an EV charging facility. Despite some remarks about the limited space and lack of proper allocation, many reviewers found parking available and considered the parking area to be satisfactory. However, there is no valet parking and no parking attendant on site. Guests appreciate the hotel's great location and note that ample parking is generally accessible. The hotel appears to cater well to varying needs, though some improvements in parking management could enhance the overall experience.
Family
Nestled in the heart of Chennai, Novotel Chennai Chamiers Road offers a welcoming atmosphere for families and kids. The hotel features family-friendly accommodations, including spacious family rooms that are ideal for larger groups. The availability of connected rooms is a notable advantage for families traveling together, ensuring comfort and convenience. Despite some comments on the room sizes and the lack of additional beds, the overall feedback highlights comfortable and clean rooms that cater well to families.
Families can enjoy the resident lounge as a relaxing space after dinner and the breakfast options include good choices for children, adding to the family appeal. The on-site family restaurant further enhances the experience, making mealtime a pleasant affair for all ages.
The staff at Novotel Chennai Chamiers Road are particularly praised for their friendly and accommodating attitude towards children, ensuring a hassle-free and enjoyable stay. Planning special family events, such as wedding anniversaries, is made memorable with the hotel's attentive service. The ease of check-in, especially with tired children, adds to the overall convenience of staying here.
While the hotel is noted as a good option for business travel, it's also highlighted as a great value stay for families, ensuring a memorable and comfortable trip. Whether for a short stay or a special family celebration, Novotel Chennai Chamiers Road stands out as a good choice for families visiting Chennai.
5 Star
The Novotel Chennai Chamiers Road has received mixed feedback regarding its five-star rating, facilities and services. Some guests affirm it as a five-star property, indicating that it meets high standards and even exceeds some other five-star hotels in Chennai. The location has also been highlighted as a five-star attribute. However, numerous reviews suggest that the hotel falls short of the five-star mark, particularly in areas such as housekeeping and breakfast service, which did not meet guests' expectations. While some found it to be an excellent four-star hotel or a nice budget five-star option, others believed it claims a misleading five-star rating. Overall, the hotel has notable strengths but faces critique over specific service standards and cleanliness.
Business
Novotel Chennai Chamiers Road is a centrally located hotel that is highly suitable for business trips and corporate travelers. The facilities available are top-notch, catering particularly well to business needs. The hotel has a conducive business environment and offers useful amenities for business travel, including a good business area ambiance and quiet rooms conducive for work. With its business-friendly services and prime location, it is ideal for those traveling for corporate purposes. While there is a lack of quiet meeting spaces, the overall atmosphere and facilities make it a favorable choice for professionals.
Accessible
Novotel Chennai Chamiers Road has received positive feedback for its accessibility features, making it a suitable option for guests with disabilities. The hotel is described as handicap-friendly and provides accessible facilities and amenities, contributing to a comfortable stay. The accessible location is another highlight, offering easy travel to the airport. Despite minor issues like water clogging in some areas, these do not significantly detract from the overall accessibility. Clean and accessible rooms further enhance the experience for disabled guests, ensuring a convenient and accommodating environment.
Outdoor Pool
The rooftop pool at Novotel Chennai Chamiers Road has garnered positive feedback for its beautiful setting and nice ambiance. Although described as small and sometimes busy, the pool stands out as a highlight for many guests due to its cleanliness and the lovely outdoor activities it offers. Visitors appreciate the good view from this rooftop feature and the accompanying nice rooftop restaurant. While there are no inflatables for kids and occasional maintenance can restrict access, the pool facilities are generally clean, providing a relaxed environment for guests.
Luxury
Novotel Chennai Chamiers Road delivers a luxurious experience that stands out for its high-end appeal and lavish surroundings. Guests frequently appreciate the high standard of service and accommodations, making it a preferred choice for those seeking a luxury stay. Despite some criticisms, the hotel is often recognized as a luxury hotel with a rich and opulent atmosphere that appeals to many travelers. Although there are mentions of the absence of suites and luxury rooms, the overall impression remains one of comfort and high quality. However, a few visitors have expressed disappointment, contrasting the hotel's reputation with their personal experiences, suggesting that it sometimes falls short of expectations as a five-star property.
Romantic
Novotel Chennai Chamiers Road is an ideal destination for couples seeking a romantic getaway. The hotel offers a peaceful and quiet atmosphere that sets the perfect tone for a memorable stay. With its romantic ambiance, couples can enjoy intimate dinners at the rooftop bar or explore various romantic dinner options. The rooms themselves provide a romantic setting with some guests mentioning the availability of a special honeymoon suite. Additionally, the hotel is noted as a good spot for honeymooners and those celebrating anniversaries with thoughtful surprises enhancing the experience. The fantastic ambiance throughout the property contributes to the overall romantic appeal, making it a top choice for couples.
Yes, Novotel Chennai Chamiers Road has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Chennai Chamiers Road.
Yes, Novotel Chennai Chamiers Road welcomes dogs.
Yes, parking facilities are available at Novotel Chennai Chamiers Road.