Holiday Inn Express Hotel & Suites Chester by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Chester by IHG receives commendations for its strategic and convenient location, making it especially appealing to families and groups visiting attractions such as Legoland and Woodbury Common Outlet. Guests appreciate its proximity to various dining options and essential services, as well as its easy access to other key destinations and attractions thanks to the nearby highway. Despite occasional noise, the hotel's location offers a balance of accessibility and a quiet neighborhood setting.
The hotel garners praise for its breakfast offerings, with a substantial selection that satisfies a wide range of tastes. Families, in particular, value the variety of choices, including both hot and cold options. The breakfast is frequently highlighted as delicious and exceeding expectations, with standout items like cinnamon rolls gaining particular note. Friendly and helpful staff enhance the breakfast experience, contributing to a positive start to the day.
Comfortable and well-appointed rooms are a hallmark of the hotel, with guests expressing satisfaction over their generous size, modern amenities, and updated decor. High marks are given for the quality of beds, ensuring restful sleep, and for the thorough cleanliness of the rooms, which are consistently maintained to high standards. The hotel's attentive staff receive accolades for their friendliness and professionalism, further enriching the guest experience through smooth check-ins and personalized service.
Cleanliness is a prominent feature, with the hotel consistently described as exceptionally clean and well-maintained. Guests reflect on the bright bathrooms, clean indoor pool, and the overall fresh environment. The staff's commitment to cleanliness and health protocols reinforces a welcoming atmosphere.
The pool garners varied reactions, with some families praising its spaciousness and suitability for children. However, there are observations concerning maintenance issues such as cloudy water and over-chlorination, although the pool remains a pleasant amenity for many. Lastly, the beds are repeatedly celebrated for their comfort and cleanliness, making the hotel a desirable choice for travelers seeking a good night's rest. Overall, the combination of a convenient location, excellent staff service, and focus on cleanliness makes the Holiday Inn Express Hotel & Suites Chester by IHG a reliable option for a comfortable stay.
Categories
The hotel garners praise for its breakfast offerings, with a substantial selection that satisfies a wide range of tastes. Families, in particular, value the variety of choices, including both hot and cold options. The breakfast is frequently highlighted as delicious and exceeding expectations, with standout items like cinnamon rolls gaining particular note. Friendly and helpful staff enhance the breakfast experience, contributing to a positive start to the day.
Comfortable and well-appointed rooms are a hallmark of the hotel, with guests expressing satisfaction over their generous size, modern amenities, and updated decor. High marks are given for the quality of beds, ensuring restful sleep, and for the thorough cleanliness of the rooms, which are consistently maintained to high standards. The hotel's attentive staff receive accolades for their friendliness and professionalism, further enriching the guest experience through smooth check-ins and personalized service.
Cleanliness is a prominent feature, with the hotel consistently described as exceptionally clean and well-maintained. Guests reflect on the bright bathrooms, clean indoor pool, and the overall fresh environment. The staff's commitment to cleanliness and health protocols reinforces a welcoming atmosphere.
The pool garners varied reactions, with some families praising its spaciousness and suitability for children. However, there are observations concerning maintenance issues such as cloudy water and over-chlorination, although the pool remains a pleasant amenity for many. Lastly, the beds are repeatedly celebrated for their comfort and cleanliness, making the hotel a desirable choice for travelers seeking a good night's rest. Overall, the combination of a convenient location, excellent staff service, and focus on cleanliness makes the Holiday Inn Express Hotel & Suites Chester by IHG a reliable option for a comfortable stay.
Business Hotel
Holiday Inn Express Hotel & Suites offers free Wi-Fi and a business center. The hotel is suitable for business travelers who need reliable internet access and basic business facilities.
Hotel with Parking
This hotel offers free parking and free self-parking onsite, providing readily accessible parking for guests.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express Hotel & Suites Chester by IHG boasts a convenient and strategic location that appeals especially to families and groups. Visitors find it perfectly situated for trips to Legoland, with the amusement park just a short drive away. It's also an ideal spot for those planning a shopping spree at the nearby Woodbury Common Outlet. Guests appreciate the hotel's proximity to a variety of dining options, including fast food chains and local restaurants, along with easy access to essential services such as pharmacies and supermarkets. Positioned right off the highway, the hotel offers straightforward access to numerous attractions while maintaining a quiet neighborhood setting, making it a suitable choice for both relaxation and exploration. Despite occasional noise from the highway, the accessibility to key destinations like skiing spots and concert venues adds to the hotel's appeal. Cleanliness and attentive service further enhance the overall experience, resulting in a comfortable and practical stay for travelers.
The breakfast experience at Holiday Inn Express Hotel & Suites Chester by IHG receives generally positive feedback from guests. The service is appreciated for its practicality and the variety of choices available, catering well to families with plenty of options for children. Many guests highlight the breakfast as delicious, fresh, and fulfilling, being comparable or even superior to those offered in more expensive hotels. There is a mix of hot and cold foods, including coffee, juices, teas, breads, cereals, yogurt, and even printed pancakes and sausages. The cinnamon rolls paired with coffee seem to be a standout favorite among guests.
Moreover, the complimentary breakfast is praised for being more than expected, offering substantial choices to satisfy all kinds of tastes. The presence of friendly and helpful staff contributes significantly to a positive start to the day. Despite occasional feedback about limited vegetarian options and healthy food choices, the overall impression is that breakfast is very good or even excellent, ensuring a great beginning to the guests' stay at the hotel. For some, the experience is relaxed and convenient, with food available early to accommodate early departures. While there are some criticisms about the buffet's simplicity and the periodic need for improvements, the diverse and thoughtfully prepared breakfast generally leaves guests satisfied and ready to explore nearby attractions like Legoland.
The Holiday Inn Express Hotel & Suites Chester by IHG offers an impressive array of comfortable rooms that consistently meet guests' expectations. The hotel’s rooms are frequently praised for their generous size and spaciousness, providing ample space for relaxation and convenience. Guests appreciate the updated decor and modern amenities, such as refrigerators, coffee makers, and microwaves, found in many rooms, adding to the convenience of their stay. Comfort is a standout feature, with the beds receiving high marks for their quality, ensuring a restful sleep.
Cleanliness is another highlight, with many guests noting the rooms are meticulously maintained and exhibiting a fresh environment. The hotel staff contributes significantly to the pleasant experience, keeping facilities clean and well stocked, especially during breakfast service. Rooms are nicely furnished, offering a modern and tidy ambiance that enhances the overall guest experience. While some minor issues are mentioned, like air conditioning, the positives overwhelmingly paint a picture of a high-quality, functional hotel experience that guests find appealing and suitable for a variety of needs, from lengthy stays to brief stopovers.
Travelers seeking a restful night’s sleep will find the Holiday Inn Express Hotel & Suites Chester by IHG a superb choice, as echoed by numerous positive reviews. Guests repeatedly commend the hotel for its extremely comfortable beds, often emphasizing how super comfortable and amazing they are. The beds are described as not only comfy but also meticulously clean with fresh bedding and sheets. The accommodations are also noted for their cleanliness and modern updates, enhancing the overall comfort. Families, in particular, appreciate the spacious and great queen beds, which are perfect for a group. While there was some mention of less-than-perfect pillows, the overwhelmingly positive feedback about the beds ensures a restful stay for visitors looking for a good night’s sleep.
The Holiday Inn Express Hotel & Suites Chester by IHG receives enthusiastic praise for its commitment to cleanliness, making it a standout choice for travelers. Guests consistently describe the property as pleasant, clean, and well-structured, highlighting the exceptionally clean establishment and modern decor. Rooms are frequently noted as being very clean, spacious, and comfortable, with a quiet atmosphere that ensures restful stays. The hotel's bathrooms are bright and meticulously maintained, and the indoor pool is also clean, providing an enjoyable amenity for families. Despite some isolated issues with room cleaning frequency, the overall impression is that of a clean and welcoming environment. The attentive and friendly staff add to the positive experience, ensuring cleanliness and adhering to health protocols. The convenient location, combined with the cleanliness and excellent service, make this hotel a reliable option for a comfortable stay.
Holiday Inn Express Hotel & Suites Chester by IHG stands out for its consistently positive reviews about the staff’s hospitality. Guests frequently highlight the staff's friendliness, helpfulness, and professionalism. Notable mentions include Chrissy, Simon, Danielle, Mary Ann, Zack, and Josh, who exemplify the hotel's commitment to excellent service. Guests describe the check-in process as smooth, with front desk personnel lauded for their welcoming demeanor and efficiency. Many reviews emphasize how the staff went above and beyond to ensure guest comfort, showing genuine care by regularly checking on guest needs. The team’s knowledge about the surrounding area adds to their ability to provide a tailored and warm experience. Alongside a comfortable and clean hotel environment, the positive interactions with staff members significantly enhance the overall stay experience for guests at this hotel.
The pool at Holiday Inn Express Hotel & Suites Chester by IHG receives mixed reviews from guests, with various opinions noted in the feedback. While some guests found the indoor pool to be a great feature, especially for children, appreciating its spaciousness and cleanliness, others encountered issues with maintenance and cleanliness. Several guests reported enjoying the pool's size and suitability for children, highlighting it as a perfect amenity for family fun. However, there are also mentions of the pool water being cloudy, cold, or murky, with occasional closures and over-chlorination problems. Some guests noted a strange smell and green mold near the pool area. Despite some challenges, many families found the pool to be an enjoyable distraction for their kids during their stay.
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Location
Breakfast
Moreover, the complimentary breakfast is praised for being more than expected, offering substantial choices to satisfy all kinds of tastes. The presence of friendly and helpful staff contributes significantly to a positive start to the day. Despite occasional feedback about limited vegetarian options and healthy food choices, the overall impression is that breakfast is very good or even excellent, ensuring a great beginning to the guests' stay at the hotel. For some, the experience is relaxed and convenient, with food available early to accommodate early departures. While there are some criticisms about the buffet's simplicity and the periodic need for improvements, the diverse and thoughtfully prepared breakfast generally leaves guests satisfied and ready to explore nearby attractions like Legoland.
Rooms
Cleanliness is another highlight, with many guests noting the rooms are meticulously maintained and exhibiting a fresh environment. The hotel staff contributes significantly to the pleasant experience, keeping facilities clean and well stocked, especially during breakfast service. Rooms are nicely furnished, offering a modern and tidy ambiance that enhances the overall guest experience. While some minor issues are mentioned, like air conditioning, the positives overwhelmingly paint a picture of a high-quality, functional hotel experience that guests find appealing and suitable for a variety of needs, from lengthy stays to brief stopovers.
Beds
Cleanliness
Staff
Pool
Yes, Holiday Inn Express Hotel & Suites Chester by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Chester by IHG.
No, Holiday Inn Express Hotel & Suites Chester by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Chester by IHG.
No, Holiday Inn Express Hotel & Suites Chester by IHG doesn't have a gym.
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