The Hotel Chester
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Summary of reviewsThe Hotel Chester offers an exceptional experience, highlighted by its prime central location in Chester, making it an ideal base for exploring shops, bars, restaurants and historical sites. Despite being in the heart of the city, guests find the hotel surprisingly quiet and restful, adding to its charm as a convenient yet peaceful retreat.
Cleanliness and maintenance are standout features with the hotel consistently described as spotless and well-kept. The rooms are spacious, luxurious and individually themed with modern facilities, comfortable beds and immaculate decor. Unique touches like complimentary snacks and beautifully decorated themes such as the Flamingo suite, Safari and Secret Garden rooms add to the overall experience.
The staff at The Hotel Chester are frequently lauded for their friendliness, professionalism and attentiveness, consistently going above and beyond to ensure a pleasant stay. Guests mention specific team members who contribute significantly to a welcoming atmosphere, providing excellent service that enhances the hotel's already impressive reputation.
While the hotel does not have an on-site restaurant for breakfast, the complimentary offerings are appreciated by many, described as a nice touch. However, there is some feedback suggesting potential improvements in this area to better meet guests’ expectations.
The Wi-Fi service is generally strong and reliable, contributing to a hassle-free stay. Additionally, the hotel is highly commended for its family-friendly environment, offering large, comfortable rooms and amenities tailored to the needs of families with young children.
Guests frequently praise the exceedingly comfortable beds, which are often described as some of the best they have ever slept on, enhancing the overall comfort and luxury of their stay.
The combination of luxury, cleanliness, friendly staff and a pet-welcoming policy makes The Hotel Chester a highly recommended choice. Its luxurious atmosphere is consistently appreciated with many guests declaring it one of the best hotels they've stayed in the UK due to its exquisite furnishings, attention to detail and superior service. Overall, The Hotel Chester meets and often exceeds expectations, providing a truly memorable and five-star experience for its visitors.
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Cleanliness and maintenance are standout features with the hotel consistently described as spotless and well-kept. The rooms are spacious, luxurious and individually themed with modern facilities, comfortable beds and immaculate decor. Unique touches like complimentary snacks and beautifully decorated themes such as the Flamingo suite, Safari and Secret Garden rooms add to the overall experience.
The staff at The Hotel Chester are frequently lauded for their friendliness, professionalism and attentiveness, consistently going above and beyond to ensure a pleasant stay. Guests mention specific team members who contribute significantly to a welcoming atmosphere, providing excellent service that enhances the hotel's already impressive reputation.
While the hotel does not have an on-site restaurant for breakfast, the complimentary offerings are appreciated by many, described as a nice touch. However, there is some feedback suggesting potential improvements in this area to better meet guests’ expectations.
The Wi-Fi service is generally strong and reliable, contributing to a hassle-free stay. Additionally, the hotel is highly commended for its family-friendly environment, offering large, comfortable rooms and amenities tailored to the needs of families with young children.
Guests frequently praise the exceedingly comfortable beds, which are often described as some of the best they have ever slept on, enhancing the overall comfort and luxury of their stay.
The combination of luxury, cleanliness, friendly staff and a pet-welcoming policy makes The Hotel Chester a highly recommended choice. Its luxurious atmosphere is consistently appreciated with many guests declaring it one of the best hotels they've stayed in the UK due to its exquisite furnishings, attention to detail and superior service. Overall, The Hotel Chester meets and often exceeds expectations, providing a truly memorable and five-star experience for its visitors.
Luxury Hotel
A luxury aparthotel in the heart of Chester offering 16 individually themed, luxurious self-contained apartments designed for a high-end stay.
Family Friendly Hotel
Features a hot tub. It offers comfortable accommodations suitable for families. Great location and awesome rooms.
Dog Friendly Hotel
This hotel is dog-friendly. It is a highly-rated hotel with cheery and helpful staff.
5-Star Hotel
This aparthotel offers uniquely themed apartments with luxurious experiences. It is centrally located and offers themed apartments and welcomes pets.
Hotel Taking Steps Towards Sustainability
Small Hotel
Guest Reviews
The Hotel Chester boasts an exceptional location, nestled right in the heart of Chester. The position is unbeatable, making it incredibly convenient for guests to explore the city. With proximity to shops, bars, restaurants and parking facilities, the location is perfect whether you are out for shopping, dining or sightseeing. The central location means that all major attractions and amenities are within easy walking distance. Guests highlight the ease of access to the city walls and the river, ideal for a day of exploration on foot.
The hotel itself is described as clean, stylish and well-maintained with friendly staff contributing to a pleasant stay. Despite being in the city center, it is noted to be surprisingly quiet, providing a restful retreat after a day out.
Parking is conveniently located next door, adding further practicality to a stay here. Overall, the location of The Hotel Chester is repeatedly praised as perfect, excellent and superb, making it an ideal base for anyone looking to fully immerse themselves in the vibrant atmosphere of Chester.
Despite lacking an on-site breakfast option, The Hotel Chester manages to deliver a satisfactory morning experience for its guests through a complimentary breakfast. Many visitors appreciated the complimentary breakfast items, describing them as a lovely touch and very welcome. Some found the breakfast excellent, particularly handy for those heading out on a shopping expedition. Efforts such as the complimentary cereal and continental breakfast provided in the room were well-received, although it may not be anything special for those with higher expectations.
While the breakfast offerings were considered simple but nice by some, other guests felt it left a lot to be desired and suggested improvements like a breakfast basket. The absence of a full breakfast or bar service was noted as a downside by several guests. However, the convenience of a kitchen area for preparing their own breakfast served as a good alternative, even if a tea towel would have made the experience better.
Overall, The Hotel Chester's approach to breakfast with complimentary touches manages to cater to guests' needs, though there remains room for improvement to meet all expectations.
The guest reviews for The Hotel Chester overwhelmingly praise the rooms for being spacious, luxurious and immaculately clean. Each room is meticulously decorated with individual themes that add a unique flair, from the Flamingo suite to the Safari and Secret Garden rooms. Rooms feature modern facilities and tasteful furnishings, often accompanied by nice touches like complimentary snacks and beautiful decorative details. Guests appreciate the comfortable beds, roll-top baths and well-equipped kitchens in the apartments. Many reviews mention surprise upgrades, contributing to the positive experience. Overall, the hotel offers a combination of elegance, comfort and quirky charm that leaves guests impressed and satisfied.
The beds at The Hotel Chester have garnered remarkable praise from guests, who frequently highlight their comfort and quality. Most reviews emphasize the beds as extremely comfortable with phrases like "super comfortable," "exceptionally comfortable," and "most comfortable beds ever" appearing consistently. Many guests describe the beds as large, soft and ideal for a good night's sleep. The bedding quality also receives positive nods with descriptions such as "comfy & linens were of exceptional quality." A few guests found the beds too soft for their preference, but the overwhelming consensus points to a superior sleeping experience. Overall, the beds at The Hotel Chester stand out as a significant highlight, ensuring guests enjoy unparalleled comfort during their stay.
The Hotel Chester consistently impresses guests with its exceptional cleanliness and meticulous housekeeping standards. Visitors repeatedly describe the hotel as spotlessly clean with rooms that are immaculately cleaned and beautifully presented. The property's cleanliness extends throughout, from the airy apartments to the well-decorated common areas.
Guests note that the hotel is not only clean but also comfortable and welcoming, adding to the overall positive experience. The rooms are frequently highlighted as fresh, modern and stylish with many praises for their airy and inviting atmosphere.
In addition to the pristine condition of the rooms, reviewers appreciate the hotel's character and well-maintained decor. The staff at The Hotel Chester also receives accolades for their politeness and helpfulness, further enhancing the guests' stay.
Overall, the consistent theme of cleanliness and comfort makes The Hotel Chester a highly recommended destination for those seeking a spotless and pleasant retreat.
The Hotel Chester is frequently praised for its outstanding staff, making a remarkable impression on its guests. Numerous reviews highlight the team as friendly, welcoming and extremely helpful, contributing significantly to the overall positive experience. Specific mentions of staff members such as Oliver, Chloe, Lauren and Lexie illustrate exceptional service capabilities, showing politeness, professionalism and attentiveness. Receptionists are noted for being particularly polite and helpful, enhancing the welcoming atmosphere from the moment guests check in.
Various visitors express how the staff exceeded their expectations, going above and beyond to ensure a comfortable and enjoyable stay. Words like fantastic, lovely, charmingly efficient and superb are commonly used to describe the team's attitude. Reviewers also point out the excellent customer service with special thanks extended to the housekeeping staff and numerous other team members who demonstrated kindness and cheerfulness throughout the stay.
The hotel's atmosphere, bolstered by its friendly and professional staff, is often recognized as a defining feature. Many remarked on how the staff's attentiveness and friendliness truly made a difference with some noting that nothing was too much trouble. The staff’s dedication to making guests feel welcome and cared for is repeatedly emphasized, portraying them as the best part of the hotel. Overall, the staff at The Hotel Chester consistently receives high praise for their exceptional service, significantly enhancing the guest experience.
The Hotel Chester offers a generally strong Wi-Fi experience, receiving praise for its fast, reliable and hassle-free internet access. The inclusion of free, high-speed Wi-Fi enhances the convenience of the stay, complemented by an electric kettle in the room and microwave facilities. Some guests, however, noted occasional issues with intermittent connections and buffering TV streams. Overall, the Wi-Fi at The Hotel Chester is largely efficient and user-friendly.
The Hotel Chester is highly praised for its quiet, peaceful location that provides an excellent retreat for families. Guests consistently commend the friendly staff, noting their efforts to create a welcoming family atmosphere. The rooms are described as large and comfortable, offering great preparation with amenities like prams and cots, making it particularly suited for families with children.
The hotel is recognized for its good facilities tailored to family needs, including additional rooms for larger groups. Visitors also appreciate the child-friendly accommodations, ensuring that both parents and children have a pleasant stay. Overall, The Hotel Chester is an excellent value for families looking for a relaxing and well-equipped place to stay.
The Hotel Chester has earned numerous accolades for its stellar qualities, making it an exceptional choice for discerning travelers. The hotel has been frequently praised for its spotless cleanliness and high standard of accommodation, creating a lovely and luxurious atmosphere for guests. Receptionists are noted for their friendliness and the overall hospitality of the staff has been commendable, contributing to a perfect stay for many visitors.
Guests often highlight the beautifully finished and exclusive rooms, which add to the overall luxurious feel of the hotel. The attention to detail in service and the attentiveness of the staff further underscore the five-star experience frequently mentioned in reviews. The hotel effortlessly combines luxury and comfort, ensuring that visitors have everything they need for a memorable stay.
Although some reviews mention it as a budget apartment hotel styled as a five-star establishment, the consensus on excellent quality and service remains unwavering. Descriptions of the property consistently emphasize its luxurious nature, truly reflecting the five-star service and atmosphere it promises. Guests have gone as far as to call it the best hotel they have ever stayed at in the UK, praising its great value for the price.
Overall, The Hotel Chester successfully lives up to its remarkable reputation, providing a five-star experience that meets high expectations in both service and accommodation quality.
The Hotel Chester is the epitome of luxury and comfort, offering an exquisite experience for its guests. The rooms are beautifully furnished, showcasing a high standard of decoration with tasteful design and exquisite furnishing. The elegant accommodation is also noted for its impeccable cleanliness.
The hotel creates a luxurious atmosphere, enhanced by plush, clean and unique environments. The recent refurbishment has elevated the hotel to a very high and luxurious standard, evident in its modern and stylish interior. Quality linens and luxurious bath products add to the comfort, making for an absolutely fantastic stay.
Guests appreciate the hotel's commitment to luxury and comfort, evident in the gorgeous and spacious rooms, luxurious bedding and high-quality decor. With super luxurious suites and a luxurious feel throughout the property, The Hotel Chester stands as a top-notch, five-star experience. The friendly and attentive staff further enhance the stay, ensuring every guest feels pampered and well cared for.
The Hotel Chester stands out for its exemplary dog-friendly hospitality, offering a warm and comfortable setting suitable for both guests and their four-legged friends. Dogs are not only allowed but warmly welcomed, especially in the hotel restaurant. The accommodations go above and beyond with provisions like ample water and large beds specifically for dogs. The staff are exceptionally pet-friendly, ensuring that every canine guest feels pampered and at ease. Guests have praised how welcoming the environment is for dogs, mentioning that rooms with outdoor access provide a perfect convenience. Overall, it's an ideal spot for travelers looking to enjoy a stay with their pets with thoughtful amenities and highly accommodating hosts.
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Location
The hotel itself is described as clean, stylish and well-maintained with friendly staff contributing to a pleasant stay. Despite being in the city center, it is noted to be surprisingly quiet, providing a restful retreat after a day out.
Parking is conveniently located next door, adding further practicality to a stay here. Overall, the location of The Hotel Chester is repeatedly praised as perfect, excellent and superb, making it an ideal base for anyone looking to fully immerse themselves in the vibrant atmosphere of Chester.
Breakfast
While the breakfast offerings were considered simple but nice by some, other guests felt it left a lot to be desired and suggested improvements like a breakfast basket. The absence of a full breakfast or bar service was noted as a downside by several guests. However, the convenience of a kitchen area for preparing their own breakfast served as a good alternative, even if a tea towel would have made the experience better.
Overall, The Hotel Chester's approach to breakfast with complimentary touches manages to cater to guests' needs, though there remains room for improvement to meet all expectations.
Rooms
Beds
Cleanliness
Guests note that the hotel is not only clean but also comfortable and welcoming, adding to the overall positive experience. The rooms are frequently highlighted as fresh, modern and stylish with many praises for their airy and inviting atmosphere.
In addition to the pristine condition of the rooms, reviewers appreciate the hotel's character and well-maintained decor. The staff at The Hotel Chester also receives accolades for their politeness and helpfulness, further enhancing the guests' stay.
Overall, the consistent theme of cleanliness and comfort makes The Hotel Chester a highly recommended destination for those seeking a spotless and pleasant retreat.
Staff
Various visitors express how the staff exceeded their expectations, going above and beyond to ensure a comfortable and enjoyable stay. Words like fantastic, lovely, charmingly efficient and superb are commonly used to describe the team's attitude. Reviewers also point out the excellent customer service with special thanks extended to the housekeeping staff and numerous other team members who demonstrated kindness and cheerfulness throughout the stay.
The hotel's atmosphere, bolstered by its friendly and professional staff, is often recognized as a defining feature. Many remarked on how the staff's attentiveness and friendliness truly made a difference with some noting that nothing was too much trouble. The staff’s dedication to making guests feel welcome and cared for is repeatedly emphasized, portraying them as the best part of the hotel. Overall, the staff at The Hotel Chester consistently receives high praise for their exceptional service, significantly enhancing the guest experience.
Wi-Fi
Family
The hotel is recognized for its good facilities tailored to family needs, including additional rooms for larger groups. Visitors also appreciate the child-friendly accommodations, ensuring that both parents and children have a pleasant stay. Overall, The Hotel Chester is an excellent value for families looking for a relaxing and well-equipped place to stay.
5 Star
Guests often highlight the beautifully finished and exclusive rooms, which add to the overall luxurious feel of the hotel. The attention to detail in service and the attentiveness of the staff further underscore the five-star experience frequently mentioned in reviews. The hotel effortlessly combines luxury and comfort, ensuring that visitors have everything they need for a memorable stay.
Although some reviews mention it as a budget apartment hotel styled as a five-star establishment, the consensus on excellent quality and service remains unwavering. Descriptions of the property consistently emphasize its luxurious nature, truly reflecting the five-star service and atmosphere it promises. Guests have gone as far as to call it the best hotel they have ever stayed at in the UK, praising its great value for the price.
Overall, The Hotel Chester successfully lives up to its remarkable reputation, providing a five-star experience that meets high expectations in both service and accommodation quality.
Luxury
The hotel creates a luxurious atmosphere, enhanced by plush, clean and unique environments. The recent refurbishment has elevated the hotel to a very high and luxurious standard, evident in its modern and stylish interior. Quality linens and luxurious bath products add to the comfort, making for an absolutely fantastic stay.
Guests appreciate the hotel's commitment to luxury and comfort, evident in the gorgeous and spacious rooms, luxurious bedding and high-quality decor. With super luxurious suites and a luxurious feel throughout the property, The Hotel Chester stands as a top-notch, five-star experience. The friendly and attentive staff further enhance the stay, ensuring every guest feels pampered and well cared for.
Dog Friendly
No, The Hotel Chester doesn't have any pool.
No, a spa isn't available at The Hotel Chester.
Yes, The Hotel Chester welcomes dogs.
No, parking facilities aren't available at The Hotel Chester.
No, The Hotel Chester doesn't have a gym.
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