Hotel & Suites Arges - Centro Chetumal
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel & Suites Arges - Centro Chetumal stands out as an ideal choice for travelers due to its prime central location. Guests appreciate its proximity to the Malecón, main shopping areas, local attractions, eateries and transportation hubs like the airport and ferry port. The convenience of exploring downtown, the boardwalk and tourist spots is enhanced by spacious rooms, good parking and an on-site restaurant known for delicious meals. The breakfast experience at the hotel's restaurant is frequently praised for its quality, natural ingredients and excellent service, making it a convenient and pleasant start to the day.
The hotel's dining options, particularly for dinner, are noteworthy with guests consistently raving about the varied and delectable menu. The restaurant's ambiance, attentive staff and availability of vegan and vegetarian options cater to all dietary preferences, making dining a highlight of the stay. Rooms at Hotel & Suites Arges - Centro Chetumal are exceptionally spacious and comfortable with many guests praising the large beds and effective air conditioning. Cleanliness is another strong point with diligent housekeeping ensuring that rooms and common areas are well-maintained.
The staff at the hotel receive high marks for their friendly, professional and helpful nature, significantly contributing to a welcoming and accommodating environment. Although there are occasional negative remarks, the overall experience with the staff is positive, enhancing the guests' stay. The hotel's WiFi service is also positively noted for its reliability and speed, which is essential for modern travelers.
While the pool area gets mixed reviews, it is generally appreciated for its design and maintenance with some guests enjoying the convenience of access through the restaurant. Family accommodations are highly regarded with spacious and clean rooms catering well to those traveling with children. The hotel's nightlife proximity is a double-edged sword—great for those looking to explore but potentially noisy for light sleepers.
For business travelers, the hotel offers essential amenities like a business center and efficient services, making it a convenient choice for work-related stays. Accessibility features, such as a lift and adapted rooms for guests with mobility challenges, underscore the hotel's commitment to inclusivity.
Overall, Hotel & Suites Arges - Centro Chetumal provides a comfortable, convenient and friendly environment for a variety of travelers, making it a recommended spot for both leisure and business stays.
Categories
The hotel's dining options, particularly for dinner, are noteworthy with guests consistently raving about the varied and delectable menu. The restaurant's ambiance, attentive staff and availability of vegan and vegetarian options cater to all dietary preferences, making dining a highlight of the stay. Rooms at Hotel & Suites Arges - Centro Chetumal are exceptionally spacious and comfortable with many guests praising the large beds and effective air conditioning. Cleanliness is another strong point with diligent housekeeping ensuring that rooms and common areas are well-maintained.
The staff at the hotel receive high marks for their friendly, professional and helpful nature, significantly contributing to a welcoming and accommodating environment. Although there are occasional negative remarks, the overall experience with the staff is positive, enhancing the guests' stay. The hotel's WiFi service is also positively noted for its reliability and speed, which is essential for modern travelers.
While the pool area gets mixed reviews, it is generally appreciated for its design and maintenance with some guests enjoying the convenience of access through the restaurant. Family accommodations are highly regarded with spacious and clean rooms catering well to those traveling with children. The hotel's nightlife proximity is a double-edged sword—great for those looking to explore but potentially noisy for light sleepers.
For business travelers, the hotel offers essential amenities like a business center and efficient services, making it a convenient choice for work-related stays. Accessibility features, such as a lift and adapted rooms for guests with mobility challenges, underscore the hotel's commitment to inclusivity.
Overall, Hotel & Suites Arges - Centro Chetumal provides a comfortable, convenient and friendly environment for a variety of travelers, making it a recommended spot for both leisure and business stays.
Dog Friendly Hotel
This hotel is known for being pet-friendly. The central location makes it convenient for exploring Chetumal with your dog. They also offer suites, giving you more space to enjoy with your dog.
Accessible Hotel
This hotel features disability-accessible double rooms and offers comprehensive accessibility throughout the property. Specific amenities include roll-in showers, lowered sinks, shower chairs, and toilets with grab rails. The entire unit is wheelchair accessible, and elevator access is available to all floors.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool. Guests particularly liked the attached restaurant overlooking the swimming pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
4-Star Hotel
Guest Reviews
Hotel & Suites Arges - Centro Chetumal is consistently praised by guests for its prime location, making it an ideal choice for travelers wanting to explore Chetumal. The hotel is centrally situated within walking distance to the waterfront (Malecón), the main shopping streets, the market, various attractions and eateries. Its proximity to the airport and ferry port also adds to the convenience for those arriving or departing the city. Guests appreciate the ability to easily access downtown, the boardwalk and tourist spots, all while enjoying the comfort and amenities the hotel provides, such as spacious rooms, good parking facilities and an on-site restaurant known for delicious meals. The combination of its central location, comfort and helpful staff makes it a favored spot for visitors looking for accessibility and ease during their stay in Chetumal.
Hotel & Suites Arges - Centro Chetumal boasts a commendable breakfast experience, frequently highlighted by guests for its quality and taste. The restaurant attached to the hotel is noted for its appealing ambiance and good menu, serving delicious dishes and excellent coffee. Patrons have praised the breakfast packages for their completeness and the commendable service by the food staff. The breakfast is described as delicious and well-prepared, although a bit on the expensive side. Guests found the breakfast to be natural and the restaurant environment to be beautiful and peaceful. Despite some guests indicating that breakfast was not included in their stay, those who did partake in the offerings were pleased with the food and the overall dining experience. The hotel's location also adds to the positive dining experience, making it a convenient choice for travelers.
Hotel & Suites Arges - Centro Chetumal offers a pleasant dining experience at its on-site restaurant located on the first floor, providing diners with a view of the swimming pool. Reviewers consistently praise the restaurant for its varied and delectable menu, describing the food as very good, delicious and even exquisite in flavor. The quality of the dishes is also noted to be great value.
The restaurant features a comfortable and quaint atmosphere with friendly and attentive staff enhancing the dining experience. Vegan and vegetarian options are available, ensuring that all dietary preferences are catered to. Many guests have been pleasantly surprised by the restaurant's offerings with particular accolades for Moroccan dishes.
Despite a few remarks about the cost, the overall consensus is overwhelmingly positive, highlighting the restaurant as an excellent choice for dinner. The service at the restaurant is also well-regarded, further contributing to a memorable dining experience at Hotel & Suites Arges - Centro Chetumal.
Hotel & Suites Arges - Centro Chetumal is notable for its exceptionally spacious rooms, which are frequently highlighted as one of the property's strongest features. Many guests appreciate the large, comfortable beds, making for a pleasant and restful stay. Cleanliness is another consistent point of acclaim with the majority of reviews indicating that rooms are kept very tidy and are equipped with necessary amenities.
The hotel’s air conditioning is praised as effective and essential for the warm climate, adding to the comfort of the rooms. The central location of the hotel is also a plus, providing convenience for travelers looking to explore Chetumal. Additionally, some guests find the furnishings simple yet sufficient, while others appreciate small touches like seating arrangements, great water pressure and room service from the hotel’s restaurant.
However, a few guests noted that some rooms appear dated and might benefit from better maintenance to avoid issues like mustiness or minor wear and tear. Despite these minor drawbacks, most reviews underline the advantageous room size and overall comfort, making Hotel & Suites Arges a solid option for a short stay or layover in Chetumal.
At 'Hotel & Suites Arges - Centro Chetumal', the beds are a noteworthy highlight, garnering largely positive feedback from guests. The consistent praise emphasizes their comfort with many describing them as very comfortable, spacious and clean. Some guests went as far as to label the beds as the most comfortable they've encountered during their travels. They are frequently noted for being large, fresh and cozy, enhancing the overall sleep experience.
However, a few reviewers felt that the beds were too low or somewhat worn and there were occasional remarks about uncomfortable pillows or firm mattresses. Despite these minor issues, the general consensus points to a restful night's sleep, supported by the spacious and comfortable rooms. The bedding also receives special mention with some guests appreciating the quality and freshness of the duvets and sheets.
Overall, the beds at 'Hotel & Suites Arges - Centro Chetumal' leave a positive impression, ensuring a comfortable stay complemented by well-maintained accommodations.
Hotel & Suites Arges - Centro Chetumal receives high marks for its cleanliness from guests. Reviewers consistently describe the hotel as "very clean" and "well-maintained," with clean rooms, bathrooms and facilities. The cleaning staff is diligent, coming in every morning to refresh bedding and ensure perfect cleanliness. Multiple guests highlighted the excellent state of cleanliness throughout the hotel, including common areas and the restaurant.
However, there are occasional issues. Some reviewers mentioned a need for bathroom maintenance with specific references to outdated facilities and hygiene problems. In addition, sporadic complaints were made about dirty pools and chairs and one guest noted the inconsistency between the photos and the actual conditions—pointing out superficial cleaning in some areas.
Despite these drawbacks, most guests found the hotel to be both clean and comfortable. The hotel’s central location and spacious rooms added to the overall positive experience. Even with the few maintenance issues, the majority of reviewers appreciated the overall high standard of cleanliness and comfort offered by the Hotel & Suites Arges - Centro Chetumal.
Hotel & Suites Arges in Centro Chetumal is consistently praised for its exceptional staff. Guests frequently highlight the friendliness, professionalism and helpful nature of the staff, making their stay more enjoyable and comfortable. The reception staff, in particular, receive high marks for being attentive, kind and accommodating with many guests noting their proficiency in English and their willingness to assist with any requests.
The overall service is described as excellent with many guests appreciating the quick and reliable assistance they received. Staff hospitality stands out and the warm, amiable nature of the team contributes significantly to the positive atmosphere of the hotel. Even the housekeeping team is noted for their diligence and the cleanliness they maintain.
Though the general feedback is overwhelmingly positive, there were a couple of comments about rude front desk staff and serious attitudes, but these seem to be isolated incidents. Overall, the staff at Hotel & Suites Arges play a pivotal role in creating a welcoming and accommodating environment, ensuring that guests feel well-cared for during their stay.
Hotel & Suites Arges in Centro Chetumal offers a generally positive experience regarding its WiFi service, as highlighted by various guest reviews. Most guests reported good, very good and excellent WiFi, often emphasizing its reliability and speed. The WiFi network is strong, accessible in the rooms with some noting it as wonderfully working and fast internet that did not fail at any time, making it convenient for those who rely on a stable internet connection during their stay. While a few reviews mentioned slow internet and occasional disruptions, the overall sentiment leans towards satisfaction with the WiFi service. The hotel's cleaning staff also received favorable feedback for their friendly demeanor, though other amenities like drinking water and room refrigerators had isolated complaints.
The reviews of 'Hotel & Suites Arges - Centro Chetumal' showcase a mixed experience when it comes to its pool. Positively highlighted, many found the pool area pleasant and comfortable, especially with it being accessible via the hotel's restaurant, which received praise for its excellent service. The pool, described as nice and clean on occasion, was noted as a plus feature by several guests. The hotel’s overall clean and beautiful ambiance added to the appeal of the pool area as well.
However, there were recurrent concerns about the pool's cleanliness and maintenance. Instances of cloudiness, debris like leaves and plastic bottles and even a greenish tone to the water were mentioned. Additionally, some reviews pointed out that the pool was often closed or not operational and guests were sometimes dissatisfied with the restricted pool schedule. The seating around the pool also seemed inadequate to a number of visitors.
Despite the drawbacks, the combination of the pool with the restaurant's inviting service and the hotel's convenient location, left some guests satisfied with their stay overall.
Hotel & Suites Arges – Centro Chetumal is highly regarded for its family-friendly amenities, particularly the spacious family rooms. Guests consistently highlight the hotel's suitability for family stays, emphasizing how comfortable and clean the rooms are. The family rooms are noted for being large, light and accommodating to families with children. Many families choose this hotel repeatedly for their stays, making it a preferred choice for family travelers in Chetumal.
Hotel & Suites Arges - Centro Chetumal is surrounded by a vibrant and accessible nightlife. It is conveniently located near various bars, allowing guests to easily explore the lively atmosphere of Chetumal. The bustling nightlife scene is one of the highlights of the area, offering a variety of entertainment options. However, guests should be prepared for potential noise disturbances, given the proximity to nightlife venues and the limited soundproofing in the hotel. Music, conversations and other sounds from nightclubs and bars can be heard late into the night, which might be disruptive to light sleepers. Despite this, the hotel's location remains ideal for those wanting to immerse themselves in the energetic local scene.
Located in the heart of Chetumal, Hotel & Suites Arges - Centro Chetumal is well-suited for business travelers. Guests express high satisfaction with business-related amenities, noting that everything works fine. The hotel offers essential services such as a business center and quick invoice delivery, making it efficient for business trips and executive stays. Despite a minor issue with video conferencing, the overall experience for work purposes is commendable. Though the restaurant's meal prices are a bit high, the facility is described as perfect for both work and rest.
Hotel & Suites Arges - Centro Chetumal receives praise for its accessible features, particularly its close proximity to the ADO Chetumal Centro bus terminal, making it convenient for travelers using public transport. The presence of a lift ensures easy access to upper floors, eliminating the need to navigate stairs with luggage. The hotel's facilities are highlighted as wheelchair accessible and provide crucial mobility support.
An adapted disabled room is available, equipped with a shower chair, handheld shower and a bathroom ramp, which replaces the door with a curtain to better accommodate guests with disabilities. Overall, the hotel’s commitment to accessibility is evident in its thoughtful amenities and accommodations for guests with mobility challenges.
Hotel & Suites Arges - Centro Chetumal features an outdoor pool that receives positive feedback from its guests. The pool is appreciated for its clean and well-maintained setup, providing a pleasant spot for relaxation. Guests particularly enjoy the pool area, noting its nice design and overall good appearance. Despite some comments about limited space and occasional cloudiness, the pool remains a favored amenity, complementing the hotel's overall appeal, which includes comfortable beds and commendable restaurant service.
Hotel & Suites Arges - Centro Chetumal offers a romantic atmosphere perfect for couples seeking a sweet honeymoon or a romantic getaway. The rooms are tastefully decorated, enhancing the intimate experience for guests. The hotel staff is helpful, providing valuable advice on local attractions and directions, which adds to the appeal for honeymooners and couples. Despite some issues with noise levels and bed comfort, the hotel is well-regarded for its romantic ambiance. With thoughtful decorations and a focus on couples, it provides a memorable romantic trip, though some minor improvements could greatly enhance the overall experience.
Hotel & Suites Arges - Centro Chetumal provides a welcoming environment for guests traveling with pets, as it is a pet-friendly hotel that allows pets to stay in the rooms. Visitors must specify that they are bringing a pet when making their reservation. There is an additional charge of 200 MXN per dog. Despite the cost, the hotel's policy of accepting pets is appreciated by many guests, especially noting the convenience of finding a pet-friendly hotel.
The staff at the hotel are frequently praised for being very friendly and accommodating, contributing positively to the overall experience. Rooms are described as clean with some reviews highlighting the nice beds and good room size. While one guest mentioned hearing a dog barking in a nearby room, another noted that pets left outside did not bark, suggesting a generally peaceful environment.
Located centrally, the hotel's location is another highlight for guests. However, some feel that there could be improvements, such as adding more towel hooks in the rooms to better accommodate families. Despite a few minor issues, the combination of being pet-friendly, having a central location and offering clean and comfortable rooms makes Hotel & Suites Arges a suitable choice for travelers with pets.
Location Show Map
Location
Breakfast
Dinner
The restaurant features a comfortable and quaint atmosphere with friendly and attentive staff enhancing the dining experience. Vegan and vegetarian options are available, ensuring that all dietary preferences are catered to. Many guests have been pleasantly surprised by the restaurant's offerings with particular accolades for Moroccan dishes.
Despite a few remarks about the cost, the overall consensus is overwhelmingly positive, highlighting the restaurant as an excellent choice for dinner. The service at the restaurant is also well-regarded, further contributing to a memorable dining experience at Hotel & Suites Arges - Centro Chetumal.
Rooms
The hotel’s air conditioning is praised as effective and essential for the warm climate, adding to the comfort of the rooms. The central location of the hotel is also a plus, providing convenience for travelers looking to explore Chetumal. Additionally, some guests find the furnishings simple yet sufficient, while others appreciate small touches like seating arrangements, great water pressure and room service from the hotel’s restaurant.
However, a few guests noted that some rooms appear dated and might benefit from better maintenance to avoid issues like mustiness or minor wear and tear. Despite these minor drawbacks, most reviews underline the advantageous room size and overall comfort, making Hotel & Suites Arges a solid option for a short stay or layover in Chetumal.
Beds
However, a few reviewers felt that the beds were too low or somewhat worn and there were occasional remarks about uncomfortable pillows or firm mattresses. Despite these minor issues, the general consensus points to a restful night's sleep, supported by the spacious and comfortable rooms. The bedding also receives special mention with some guests appreciating the quality and freshness of the duvets and sheets.
Overall, the beds at 'Hotel & Suites Arges - Centro Chetumal' leave a positive impression, ensuring a comfortable stay complemented by well-maintained accommodations.
Cleanliness
However, there are occasional issues. Some reviewers mentioned a need for bathroom maintenance with specific references to outdated facilities and hygiene problems. In addition, sporadic complaints were made about dirty pools and chairs and one guest noted the inconsistency between the photos and the actual conditions—pointing out superficial cleaning in some areas.
Despite these drawbacks, most guests found the hotel to be both clean and comfortable. The hotel’s central location and spacious rooms added to the overall positive experience. Even with the few maintenance issues, the majority of reviewers appreciated the overall high standard of cleanliness and comfort offered by the Hotel & Suites Arges - Centro Chetumal.
Staff
The overall service is described as excellent with many guests appreciating the quick and reliable assistance they received. Staff hospitality stands out and the warm, amiable nature of the team contributes significantly to the positive atmosphere of the hotel. Even the housekeeping team is noted for their diligence and the cleanliness they maintain.
Though the general feedback is overwhelmingly positive, there were a couple of comments about rude front desk staff and serious attitudes, but these seem to be isolated incidents. Overall, the staff at Hotel & Suites Arges play a pivotal role in creating a welcoming and accommodating environment, ensuring that guests feel well-cared for during their stay.
Wi-Fi
Pool
However, there were recurrent concerns about the pool's cleanliness and maintenance. Instances of cloudiness, debris like leaves and plastic bottles and even a greenish tone to the water were mentioned. Additionally, some reviews pointed out that the pool was often closed or not operational and guests were sometimes dissatisfied with the restricted pool schedule. The seating around the pool also seemed inadequate to a number of visitors.
Despite the drawbacks, the combination of the pool with the restaurant's inviting service and the hotel's convenient location, left some guests satisfied with their stay overall.
Family
Nightlife
Business
Accessible
An adapted disabled room is available, equipped with a shower chair, handheld shower and a bathroom ramp, which replaces the door with a curtain to better accommodate guests with disabilities. Overall, the hotel’s commitment to accessibility is evident in its thoughtful amenities and accommodations for guests with mobility challenges.
Outdoor Pool
Romantic
Dog Friendly
The staff at the hotel are frequently praised for being very friendly and accommodating, contributing positively to the overall experience. Rooms are described as clean with some reviews highlighting the nice beds and good room size. While one guest mentioned hearing a dog barking in a nearby room, another noted that pets left outside did not bark, suggesting a generally peaceful environment.
Located centrally, the hotel's location is another highlight for guests. However, some feel that there could be improvements, such as adding more towel hooks in the rooms to better accommodate families. Despite a few minor issues, the combination of being pet-friendly, having a central location and offering clean and comfortable rooms makes Hotel & Suites Arges a suitable choice for travelers with pets.
Yes, Hotel & Suites Arges - Centro Chetumal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel & Suites Arges - Centro Chetumal.
Yes, Hotel & Suites Arges - Centro Chetumal welcomes dogs.
No, parking facilities aren't available at Hotel & Suites Arges - Centro Chetumal.
No, Hotel & Suites Arges - Centro Chetumal doesn't have a gym.
Location Show Map
More Options
