La Quinta Inn by Wyndham Cheyenne
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Summary of reviewsLa Quinta Inn by Wyndham Cheyenne receives praise for its convenient location, which is well-suited for those traveling through or attending local events. Situated near major freeways and interstates, the hotel offers easy access to downtown Cheyenne and nearby amenities like restaurants and gas stations. Despite some safety concerns and noise from nearby train tracks, the site’s accessibility stands out as a key benefit. The staff is frequently lauded for their friendliness and helpfulness, enhancing guests’ overall experience with their accommodating and welcoming attitude.
Breakfast at the hotel presents a mixed experience. While some guests appreciate the complimentary offering with hot coffee and friendly service, others point out deficiencies such as late service, limited choices and inconsistent quality. Problems include cold food, a shortage of fresh fruit and the absence of popular items like waffles. These issues highlight the need for significant improvements to better meet guest expectations.
The quality of the rooms at La Quinta Inn by Wyndham Cheyenne varies. Many guests commend the cleanliness, comfort and spaciousness of the rooms, particularly enjoying the clean bathrooms and comfortable beds. However, there are recurrent complaints about maintenance and cleanliness in common areas, such as dirty carpets, unpleasant smells and general wear and tear in hallways. The friendly front desk staff and certain rooms maintaining a good condition contribute positively to the stay, though there are notable areas needing attention.
Cleanliness is another aspect with mixed reviews. While some individual rooms and bathrooms are praised for their cleanliness, many guests report issues in communal areas, such as dirty carpets, sightings of bugs and overall neglect in upkeep. Problems include stained bedding, unclean microwaves and mold in bathrooms, indicating that the hotel requires substantial maintenance and thorough cleaning efforts.
The staff's dedication to customer service is consistently highlighted as a standout feature. Guests often mention the courteous, supportive and attentive nature of the team with special recognition for specific staff members who enhance the guest experience through exceptional service. This warm, accommodating atmosphere is frequently praised, contributing positively to the overall appeal of the hotel.
Beds generally receive favorable reviews for comfort and cleanliness with specific mentions of comfy, king-sized beds. However, there are occasional reports of lumpy and springy mattresses, suggesting that more consistency in bed quality could further improve guest satisfaction.
Overall, La Quinta Inn by Wyndham Cheyenne offers a convenient location and excellent staff service, though it faces challenges with breakfast offerings, maintenance and overall cleanliness that need addressing to fully meet guests' expectations.
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Breakfast at the hotel presents a mixed experience. While some guests appreciate the complimentary offering with hot coffee and friendly service, others point out deficiencies such as late service, limited choices and inconsistent quality. Problems include cold food, a shortage of fresh fruit and the absence of popular items like waffles. These issues highlight the need for significant improvements to better meet guest expectations.
The quality of the rooms at La Quinta Inn by Wyndham Cheyenne varies. Many guests commend the cleanliness, comfort and spaciousness of the rooms, particularly enjoying the clean bathrooms and comfortable beds. However, there are recurrent complaints about maintenance and cleanliness in common areas, such as dirty carpets, unpleasant smells and general wear and tear in hallways. The friendly front desk staff and certain rooms maintaining a good condition contribute positively to the stay, though there are notable areas needing attention.
Cleanliness is another aspect with mixed reviews. While some individual rooms and bathrooms are praised for their cleanliness, many guests report issues in communal areas, such as dirty carpets, sightings of bugs and overall neglect in upkeep. Problems include stained bedding, unclean microwaves and mold in bathrooms, indicating that the hotel requires substantial maintenance and thorough cleaning efforts.
The staff's dedication to customer service is consistently highlighted as a standout feature. Guests often mention the courteous, supportive and attentive nature of the team with special recognition for specific staff members who enhance the guest experience through exceptional service. This warm, accommodating atmosphere is frequently praised, contributing positively to the overall appeal of the hotel.
Beds generally receive favorable reviews for comfort and cleanliness with specific mentions of comfy, king-sized beds. However, there are occasional reports of lumpy and springy mattresses, suggesting that more consistency in bed quality could further improve guest satisfaction.
Overall, La Quinta Inn by Wyndham Cheyenne offers a convenient location and excellent staff service, though it faces challenges with breakfast offerings, maintenance and overall cleanliness that need addressing to fully meet guests' expectations.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
La Quinta Inn by Wyndham Cheyenne boasts a convenient and accessible location that visitors appreciate. Situated close to major freeways and the interstate, the hotel allows for easy access and efficient travel, making it an ideal stop for those on road trips or participating in events like the Cheyenne Frontier Days rodeo. The vicinity also offers easy connections to downtown Cheyenne via I-25 and guests find it advantageous for quick trips to nearby restaurants and gas stations. Despite some concerns about nearby train tracks and safety, the hotel's location is highlighted frequently as a key benefit by its patrons. Additionally, the staff receives praise for their efforts to provide a welcoming and accommodating experience, further enhancing the overall stay.
Guests of La Quinta Inn by Wyndham Cheyenne shared notably mixed reviews about the breakfast offerings. While some appreciated that breakfast was available at no extra cost and found it satisfactory, others were less impressed. The breakfast was described by some as very good with mentions of hot coffee and friendly staff enhancing the experience. On the other hand, several reviews highlighted issues with the breakfast being late, running out of supplies or simply being very minimal in options. Specific complaints included cold food, limited choices, a lack of fresh fruit and disappointment over the absence of items like waffles. Overall, the feedback suggests that while the breakfast has some positive aspects, there is significant room for improvement to meet guests' expectations.
La Quinta Inn by Wyndham Cheyenne offers a mixed experience when it comes to room quality, but many guests have appreciated the cleanliness and comfort of their individual accommodations. Numerous reviews highlight clean rooms with some noting that their rooms felt recently refreshed and spacious. Guests have commented positively on the comfort of the beds and the overall size of the rooms, indicating a good level of comfort and space. However, there are notable issues with the common areas, including filthy hallway carpets, bad smells and general run-down conditions. Maintenance needs are frequently mentioned with problems ranging from torn curtains and insufficiently cleaned bathrooms to underinflated tires on luggage carts. Although the facility appears older, some rooms still manage to be in very good, clean and comfortable condition. The friendly front desk staff also adds to the positive aspects of the stay, alongside the spaciousness of the rooms. Nonetheless, there are significant concerns about hygiene and maintenance that need addressing, especially in the communal areas and older part of the building.
The guest reviews for the beds at La Quinta Inn by Wyndham Cheyenne reveal a mix of opinions, but lean towards a generally positive experience. Many guests found the beds to be comfortable with several mentions of comfy and nice beds. The bed linens were noted to be clean and nice, adding to the positive experience. Specifically, the king-sized beds were highlighted as very comfortable. However, there were a few negative comments about some beds being lumpy, springy and even terrible, which detracted from the overall comfort for some guests. Overall, while most guests enjoyed a comfortable bed during their stay, improvements in consistency could enhance the experience.
La Quinta Inn by Wyndham Cheyenne receives mixed reviews regarding its cleanliness. On the positive side, several guests noted that their rooms were clean and free from bad smells. Bathrooms in particular earned praise for their cleanliness. However, many reviews highlight significant issues related to the overall upkeep of the hotel. Guests reported that the carpets and drapery appeared old, worn and in need of replacement and the hallways often had unpleasant smells and dirty carpets. Further concerns include unclean common areas, sightings of bugs and unsatisfactory room conditions, such as dirty floors and unclean bathrooms with mold. Reports also mention stained bedding, unclean microwaves and refrigerators and general dirtiness in multiple areas of the hotel. It is evident that while some rooms might meet cleanliness standards, many areas of the hotel suffer from neglect and are in need of substantial maintenance and cleaning.
Guests consistently highlight the staff at La Quinta Inn by Wyndham Cheyenne as a standout feature of their stay. Many reviews emphasize the friendliness, helpfulness and understanding nature of the team. Multiple mentions point to the front desk staff being particularly accommodating with specific praises for their efforts to ensure guest satisfaction. The young ladies at the front desk and a staff member named Victoria receive special recognition for their exceptional customer service.
Visitors appreciate the polite and supportive staff, noting that the team takes great care to make guests feel comfortable and valued. The atmosphere is described as welcoming, contributing positively to the overall experience. Clean, well-stocked rooms complement the attentive service with guests repeatedly expressing contentment with both the hospitality and the accommodations.
Overall, the staff's dedication to customer service at La Quinta Inn by Wyndham Cheyenne remains a recurring theme, leaving a lasting impression on many travelers.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Visitors appreciate the polite and supportive staff, noting that the team takes great care to make guests feel comfortable and valued. The atmosphere is described as welcoming, contributing positively to the overall experience. Clean, well-stocked rooms complement the attentive service with guests repeatedly expressing contentment with both the hospitality and the accommodations.
Overall, the staff's dedication to customer service at La Quinta Inn by Wyndham Cheyenne remains a recurring theme, leaving a lasting impression on many travelers.
No, La Quinta Inn by Wyndham Cheyenne doesn't have any pool.
No, a spa isn't available at La Quinta Inn by Wyndham Cheyenne.
Yes, La Quinta Inn by Wyndham Cheyenne welcomes dogs.
No, parking facilities aren't available at La Quinta Inn by Wyndham Cheyenne.
No, La Quinta Inn by Wyndham Cheyenne doesn't have a gym.
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