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Summary of reviews'99 The Gallery Hotel - SHA Extra Plus' in Chiang Mai is highly acclaimed for its superb location within the ancient city walls, offering easy access to numerous iconic landmarks, such as the Wat Phra Singh temple, vibrant night markets and a range of cafes, restaurants and spas. Its peaceful yet central setting is perfect for both seasoned travelers and newcomers, enhancing the overall experience with historical charm and modern amenities.
The hotel receives praise for its delicious and reasonably priced breakfast, particularly the made-to-order options like French toast with fruit. The dining area adds to a pleasant experience, though some guests noted the limited selection and slow service at times. Dinner offerings are tasty but limited to early hours, pushing guests to explore the excellent dining options nearby.
Rooms are described as beautifully decorated, clean and furnished with necessary amenities. Visitors enjoy the spaciousness and unique features such as outdoor showers and high ceilings. However, some critiques include small and dark rooms with limited natural light, though the high level of cleanliness and comfort generally offsets these drawbacks.
Cleanliness is a standout feature with daily upkeep and well-maintained common areas contributing to the high hygienic standards. Staff members are consistently praised for their friendliness, attentiveness and helpfulness, enhancing the overall guest experience. Their exceptional service includes providing valuable local information and assisting with travel logistics.
WiFi quality is a noted weakness with many guests experiencing frequent disconnections and slow speeds, particularly in rooms and near the pool. The hotel’s gym, while small, offers essential equipment and provides a convenient option for staying active during the stay. The pool, though appreciated for being a refreshing spot, is frequently critiqued for its small size and cold temperature, along with maintenance issues like cleanliness and limited seating.
Both families and couples find the hotel accommodating with its family-friendly environment, spacious family rooms and attentive staff. Beds generally receive positive reviews for their comfort, though some guests noted issues with squeaky or worn-out mattresses.
In summary, '99 The Gallery Hotel - SHA Extra Plus' offers a blend of historical ambiance, excellent location, cleanliness and outstanding staff service, making it a charming and convenient choice for visitors to Chiang Mai. While there are some areas for improvement, particularly WiFi and pool facilities, the overall experience remains positive. Show more
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Categories
3-Star Hotel
This hotel stands out due to its location in Mueang Chiangmai and proximity to the Chiang Mai Ancient City. It features unique gallery-themed decor and SHA Extra Plus certification, ensuring high hygiene standards.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard Double or Twin RoomAir-conditioned room features a flat-screen cable TV and a safety box. It includes an electric kettle and a fridge. Free toiletries and a hairdryer are included in an en suite bathroom.
Please note that this room type cannot accommodate an extra bed.
Superior Double or Twin RoomLarger air-conditioned room boasts a private balcony and a sofa seating area. Room includes a flat-screen cable TV, a safety box, an electric kettle and a fridge. Free toiletries, slippers and a hairdryer are included in an en suite bathroom.
99 Deluxe Double RoomLargest air-conditioned room comes with a seating area. It includes includes a flat-screen cable TV, a safety box, an electric kettle and a fridge. Free toiletries, slippers and a hairdryer are included in an en suite bathroom. Bathrobes are provided.
Family RoomIdeal for families or guests traveling in groups, the stylish family room offers up to 55 sqm of living space. It comes with a flat-screen TV and 2 private bathrooms fitted with a separate shower.
Guest Reviews
8.6
Very Good
Location
Nestled in the heart of historic Chiang Mai, '99 The Gallery Hotel - SHA Extra Plus' boasts an unbeatable location that makes exploring the city a breeze. With its setting within the ancient city walls, this hotel offers convenient access to many of Chiang Mai’s iconic landmarks, including the renowned Wat Phra Singh temple, which is just a stone's throw away. The bustling Sunday night market and numerous beautiful temples are all within walking distance, creating an ideal base for both seasoned travelers and first-time visitors.
Guests appreciate the central position which allows them to easily walk to most attractions, restaurants and bustling markets. The Old Town's historic charm is palpable with a plethora of cafes, restaurants and spas nearby, providing an authentic Chiang Mai experience. This superb location also ensures a quick transfer from the airport, adding to the convenience.
The atmosphere of the hotel complements its excellent location with a blend of historical decor and modern amenities. Particularly noted for its peaceful yet central setting, it’s a perfect retreat after a day of sightseeing. Visitors consistently praise the helpful and friendly staff who enhance the overall stay with their attentive service.
Whether you are in town for the vibrant night markets, the stunning temples or just to soak in the ancient city's ambiance, the strategic location of '99 The Gallery Hotel' ensures you're never far from the action while enjoying a peaceful and charming accommodation experience.
Breakfast
The breakfast at 99 The Gallery Hotel receives generally positive remarks from guests with several highlighting its deliciousness, particularly praising the French toast with fruit and unique options available. Many reviews commend the breakfast for being very good, abundant and inexpensive. The made-to-order breakfast is appreciated, offering freshly prepared dishes with options like Thai cuisine and French toast, making it a satisfying and cost-effective choice.
The dining area for breakfast is described as nice, contributing to the pleasant experience. However, some guests point out a few drawbacks, including the limited selection, basic offerings like instant coffee and occasionally slow service. A few reviews mention that the breakfast could be improved in variety and quality with some finding better alternatives in the area.
The shift from buffet to an à la carte menu has been noted with guests generally pleased with the freshly prepared food, although still, some expected more elaborate options. Despite these critiques, the overall sentiment is that the breakfast is good, reasonably priced and provides a variety of tasty choices.
Dinner
99 The Gallery Hotel offers a pleasant dining experience with a variety of tasty and reasonably priced meals. While the hotel restaurant provides good quality food, including a mix of Thai and Western dishes, it notably closes early with no service available after 4.30pm. This may be a downside for those looking to enjoy dinner on-site, however, the nearby area boasts a plethora of fantastic and affordable dining options for brunch and dinner. This includes a highly recommended Turkish restaurant and several other good value eateries. For those opting to dine at the hotel for breakfast or lunch, the meals are not only delicious but also come quickly. Although some guests find the restaurant's offerings mediocre, the surrounding culinary options more than make up for it, ensuring that guests have plenty of choices for their evening meals.
Rooms
'99 The Gallery Hotel - SHA Extra Plus' boasts a charming mix of beautifully decorated and clean rooms that are regularly cleaned and furnished with all the necessary amenities. Many guests appreciated the spaciousness with several mentioning particularly roomy accommodations featuring unique aspects such as two balconies or an outdoor shower and tub. The old black oak furniture and high ceilings lent a historical and cozy ambiance to the space, which was well-received by visitors. Rooms were often described as comfortable with clean and luxurious interiors that match provided photos.
However, several reviews pointed out consistent issues with room size and lighting. Many travelers found the rooms to be small and dark with limited natural light and windows often facing courtyards or walls, resulting in a somewhat dim experience. Even though the comfort level was high, the need for maintenance, such as minor repairs and updates, was also noted in some critiques. Despite these drawbacks, the hotel's cleanliness, daily upkeep and excellent facilities, such as air conditioning and reliable Wi-Fi, were praised highly.
Overall, '99 The Gallery Hotel - SHA Extra Plus' delivers a pleasant stay with its mix of historical charm, cleanliness and thoughtful amenities, though it might be beneficial for future visitors to remain flexible regarding room size and lighting conditions.
Beds
When it comes to the beds at 99 The Gallery Hotel, guests have had a generally positive experience. Many reviewers highlighted that the beds were comfortable with some describing them as super comfortable, luxurious and even making them feel like a king. Guests frequently appreciated the soft and comfy nature of the beds, noting the bedding as very soft and clean, contributing to a good night's sleep.
However, not all feedback was favorable. There were multiple mentions of beds being squeaky and noisy with some mattresses described as having worn-out springs or being soft to the point of discomfort. Specific rooms like 204 had issues with outdated or uncomfortable spring mattresses that could use an update. Some beds were cited as being too high, wobbly or hard, leading to an uncomfortable sleep experience for certain guests.
Despite these inconsistencies, the overall impression from the reviews suggests that the hotel generally provides a restful experience with its bedding, though there is room for improvement in ensuring consistency and maintenance across all rooms.
Cleanliness
Nestled in an ideal location, '99 The Gallery Hotel' shines with its impeccable cleanliness, as highlighted by numerous guest reviews. The rooms, pool and common areas are consistently praised for being spotlessly clean and well-maintained. Guests appreciate the regular room cleaning, noting that the rooms are tidied daily and kept in excellent condition with fresh water provided every day. The overall maintenance of the hotel is commendable with rooms described as spacious, comfortable and extremely clean. Even the bathrooms are frequently mentioned for their cleanliness and pleasant appearance, contributing to a hygienic and comfortable stay. The general cleanliness extends to all facilities of the hotel, ensuring a neat, tidy and inviting environment. Despite some isolated mentions of areas not meeting expectations, the overwhelming sentiment is one of satisfaction with the high standard of cleanliness, making it a reliable choice for travelers seeking a clean and pleasant place to stay.
Staff
If you're planning a stay at 99 The Gallery Hotel, prepare to be welcomed with open arms by a consistently outstanding team. Guests repeatedly highlight the kindness and friendliness of the staff, emphasizing their exceptional and attentive service from the very beginning of their stay. The hotel staff, including the front desk and concierge, are often praised for their helpfulness, responsiveness and wealth of information.
Whether it's offering good advice, helping with bookings for tours and attractions or arranging early morning taxis, the staff go above and beyond to ensure guests have a smooth and enjoyable stay. Many reviewers mentioned the personal touch and the warm reception they received with staff frequently described as thoughtful, polite and always ready to greet you with a smile.
Even small gestures, such as the consistent smiles from staff members and their service-minded attitude, contribute significantly to the positive experience. The team is noted for their professional demeanor combined with genuine hospitality, often making guests feel cared for and supported throughout their visit.
However, a few reviews pointed out occasional shortcomings in assistance with luggage or early checkouts, but these seem to be exceptions to the otherwise glowing reviews.
In conclusion, the overwhelmingly positive feedback on the staff highlights that a stay here is likely to be marked by excellent service and friendly faces, ensuring that guests leave with warm memories of their time at the hotel.
Wi-Fi
Travelers heading to '99 The Gallery Hotel' should be aware that wifi quality seems to be one of its weaker points. While some guests have rated the wifi as good or very good, many others faced challenges with the connection. Complaints range from frequent disconnections, poor connectivity in rooms and areas near the pool, to slow browsing speeds. Instances of the wifi cutting out hourly and its overall unreliability were recurring themes. Although some guests found the lobby wifi to be better than in the rooms, the general consensus is that the hotel's wifi needs significant improvement to provide a more seamless browsing experience.
Gym
At '99 The Gallery Hotel', guests can enjoy a variety of fitness facilities including a gym and a swimming pool conveniently located beside each other. This setup is particularly appreciated by those looking to stay active even during their travels. The fitness area features essential equipment such as two running machines, a bike and a cross trainer, which offers a good range of options for cardio workouts. Despite being described as a small gym or fitness center by several visitors, it is considered a valuable addition and adequate for maintaining a fitness regimen. Some guests have suggested it could benefit from additional weights and remarked that the exercise room could be seen as more of a token gesture. Nevertheless, the overall feedback highlights the gym as a functional and handy amenity that complements the stay experience at the hotel.
Pool
At 99 The Gallery Hotel - SHA Extra Plus, guests frequently comment on the pool, which garners mixed reviews with both positive and critical notes. On the positive side, the pool, though small, is often described as nice, lovely and a real bonus, providing a charming spot for relaxation after a day of sightseeing. It's a well-maintained area that guests appreciate for a quick refreshment and being well-organized. Despite its limited size, having a pool at all is seen as a valuable addition to the hotel experience.
However, the small size of the pool is a recurring theme in the reviews. Many guests found it to be much tinier than expected, often noting that it gets crowded quickly. The pool's water is frequently described as cold, even icy, which detracts from the overall experience for some visitors. Additionally, the pool area is shaded for much of the day, limiting sun exposure and making the water temperature less inviting.
There are a few remarks regarding maintenance issues, such as the pool appearing a bit dirty at times and a slippery surface with an unpleasant smell to the water. Furthermore, several reviews mention the pool’s limited seating and its placement in a shaded, hallway-like area which restricts relaxation space.
Overall, while the pool is an appreciated feature at 99 The Gallery Hotel, potential guests should be aware of its small size, cold temperature and occasional maintenance issues.
Family
99 The Gallery Hotel - SHA Extra Plus is exceptionally suited for families, offering a family-friendly atmosphere that ensures a comfortable and enjoyable stay for all guests. The hotel provides a variety of family-oriented amenities and services, including spacious family rooms that are both large and comfortable. These rooms have been noted for their ample space and suitability for family needs, enhancing the overall experience.
Guests consistently highlight the family-friendly environment and facilities, suggesting that the hotel caters well to the requirements of children and their parents. The staff contribute significantly to the welcoming atmosphere with many reviews praising their family-oriented disposition and dedicated service.
The hotel’s family-friendly nature extends to its amenities and environment, making it not just a place for a stay, but an enjoyable retreat for families. In addition to being family-friendly, the hotel also suits couples, offering amenities and accommodations ideal for a romantic getaway.
Overall, 99 The Gallery Hotel stands out as a superb choice for families looking for a welcoming and accommodating place to stay, wherein both the amenities and the staff are aligned with family needs.
3 Star
99 The Gallery Hotel has been generally well-received for its charming and rustic décor with many guests appreciating its unique and attractive interior design. As a three-star hotel, it offers good value for money, particularly in its prime location. Relative to other hotels in its class, it stands out as an excellent option and is even referred to by some as the best three-star hotel they've experienced.
However, there are some noted downsides, such as the small room sizes and low lighting, which might not suit everyone's preferences. The facilities, including the spa, gym and restaurant, are somewhat limited, which can impact the overall experience. Despite these minor drawbacks, guests find it completely satisfactory for the price, especially given its three-star rating. While a few mention feeling the maintenance could be improved, the consensus is that it is a good choice among three-star hotels, offering a quaint and charming stay.
Outdoor Pool
Nestled in an inviting inner courtyard, '99 The Gallery Hotel' offers a charming outdoor pool experience that many guests find delightful. The pool, although small, provides a refreshing way to relax and unwind. Complementing the serene atmosphere, the courtyard also features an outdoor shower and bathtub, which guests have described as wonderful additions. Situated on the ground floor, this fancy pool area serves as a peaceful retreat within the hotel premises.
Yes, 99 The Gallery Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at 99 The Gallery Hotel.
No, 99 The Gallery Hotel doesn't allow dogs.
No, parking facilities aren't available at 99 The Gallery Hotel.