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Summary of reviewsBlue Lagoon Hotel in Chiang Rai receives favorable reviews predominantly centered around its advantageous location and outstanding service. Positioned in the city's core, guests appreciate its easy access to the local night bazaar and main attractions, such as temples and markets, coupled with peaceful evening retreats. Visitors commend the hotel's proximity to transportation hubs, making it both a convenient and strategic choice for exploring the city and surrounding areas. Alongside its friendly staff, clean environment, and quality amenities, including a refreshing pool, the hotel is suited for travelers seeking both adventure and relaxation.
The breakfast experience at Blue Lagoon Hotel provides significant satisfaction, with guests enjoying a varied and plentiful buffet featuring local and western dishes and cooked-to-order options. The pleasant poolside setting and attentive dining staff further enhance the breakfast, making it a notable highlight despite room for improvement in vegetarian and vegan offerings.
Rooms receive mixed feedback, with positive notes on comfort and cleanliness but recognition of outdated decor and the need for bathroom renovations. Despite calls for modernization, guests commonly express satisfaction with the rooms' functionality for shorter stays. Cleanliness across the hotel generally meets high standards, supported by diligent housekeeping efforts, although some maintenance issues were noted.
The hotel's staff continue to earn accolades for their warm, accommodating nature that enhances the overall experience. Their helpful and friendly demeanor is appreciated across different services, from reception to dining areas. Wi-Fi service at Blue Lagoon Hotel is mostly reliable, with few connectivity issues, providing stable internet access to guests.
The pool area stands out for its well-maintained, spacious environment that offers relaxation options amidst a picturesque setting. Complemented by accommodating staff and enriching breakfast, the pool contributes significantly to a pleasurable stay experience. Bed comfort varies, with some guests appreciating the cozy feel while others find them too firm, although added mattress toppers help improve the experience for some.
Overall, Blue Lagoon Hotel presents as a reliable three-star choice with affordable pricing and outstanding service. While rooms and certain features may align more closely with three-star expectations, the hotel's offerings represent good value for money, drawing repeat visitors who appreciate its price-performance ratio. There are minor drawbacks such as a lack of elevator and small bathrooms, yet the hotel continues to be a preferred option for visitors seeking both comfort and accessibility in Chiang Rai. Show more
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Categories
Hotel with Parking
Blue Lagoon Hotel offers parking facilities for guests. The parking area is spacious and well-organized, ensuring a comfortable experience.
3-Star Hotel
This hotel features an outdoor swimming pool and comfortable accommodations. Guests appreciate the friendly staff, the excellent breakfast, and the convenient location.
Hotel with Outdoor Pool
This hotel offers multiple outdoor swimming pools, providing ample space for guests to relax and swim. The pool area is described as relaxing and well-maintained, receiving positive guest feedback.
Hotel near Golf Courses
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Room Types
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of bustling Chiang Rai, Blue Lagoon Hotel boasts an enviable position that draws rave reviews from its guests. The hotel's ideal location makes it very accessible and convenient for those keen to explore the city. Just a short walk away from the vibrant night bazaar, guests can immerse themselves in local culture and shopping delights. The proximity to the city's main attractions, including diverse temples, ensures visitors can comfortably take in the sights.
With the bus station, train station, and markets within steps from the hotel, guests find themselves conveniently connected to different transport hubs. For those arriving from Chiang Mai or planning to visit other areas, this hotel serves as a strategic choice. Despite its central location, the hotel offers a peaceful retreat, with quiet nights ensuring a good quality of sleep away from the city's hustle.
Guests frequently highlight the hotel's favorable location for dining, with nearby restaurants offering a tempting array of local cuisine. The fusion of accessibility, proximity to entertainment, and tranquility enhances the overall value for money spent at Blue Lagoon Hotel. Coupled with friendly staff, a clean environment, and quality amenities like a refreshing pool, this destination is perfect for travelers seeking both adventure and relaxation in Chiang Rai.
Breakfast
Blue Lagoon Hotel offers a breakfast experience that consistently delights its guests with a variety of options, quality, and abundance. The breakfast spread includes a harmonious blend of local and western offerings, making it appealing to guests from different cultural backgrounds. The buffet style allows for a hearty and satisfying start to the day, with an impressive array of choices on offer.
Guests appreciate the lovely setting of the breakfast area, often complimenting the view of the pool, which enhances the overall dining experience. The staff are noted for their attentiveness, ensuring that the buffet remains well-stocked and maintaining a generous supply of food throughout the morning. Special mentions highlight the cooked-to-order options such as omelets and pancakes, accommodating individual preferences and providing an interactive dining element.
Although there are occasional remarks on the breakfast not meeting certain expectations, the overall sentiment remains favorable. Guests find plenty to suit various tastes, including rich and tasty offerings like Thai breakfast options, fresh coffee, and a selection of fruits, juices, cereals, and stir-fry meals. The breakfast ambiance is modern and spacious, contributing to its appeal as a pleasant start to the day.
While vegetarians and vegans may experience limited choices, the abundant variety generally satisfies most guests, making breakfast at Blue Lagoon Hotel a notable highlight of their stay. With good value for money emphasized frequently, this breakfast experience stands out for its varied and substantial offerings, complemented by friendly, welcoming staff.
Rooms
At the Blue Lagoon Hotel, guest reviews reveal a mix of commendations and constructive critiques about the rooms. Positively, the accommodations are noted for their comfort, with many guests appreciating the spaciousness and cleanliness. Beds are often described as very comfortable, contributing to the overall restful experience. Rooms are generally well equipped and inviting, aligning well with guest expectations based on online imagery. The hotel's central location adds to its appeal.
However, the rooms seem to show signs of aging, with some furnishings described as outdated and spaces appearing a bit neglected in areas. Several reviews highlight the need for modernization, with a particular focus on dated decor and occasional strange noises. Bathrooms emerge as a common point for improvement; they are frequently described as small, cramped, and in need of practical renovations. Some guests mention issues like damp smells or dark lighting, although these are often viewed as minor drawbacks.
Overall, while the Blue Lagoon Hotel rooms are largely functional and satisfactory for a short stay, updates and refinements, particularly in bathroom facilities, could enhance guest satisfaction.
Beds
The beds at Blue Lagoon Hotel received mixed reviews from guests. Many travelers appreciated the comfort and size of the beds, often mentioning them as comfortable, super cozy, and ideal for couples. The quality and comfort of the bedding were also highlighted positively, with several guests praising the bedding's good quality. However, a substantial number of guests found the beds to be on the harder side, describing them as extremely hard, with mattresses often deemed too firm or uncomfortable. While some guests might appreciate a firmer mattress, others noted issues such as sagging mattresses and feeling springs, which affected overall comfort. Despite these concerns, the addition of mattress toppers helped mitigate the hardness for some visitors, enhancing their experience. Overall, while the comfort level of the beds varied, the hotel provides options that might suit differing preferences.
Cleanliness
At Blue Lagoon Hotel, the attention to cleanliness is commendable, with numerous guests praising the clean and spacious rooms. Many noted that the hotel consistently maintains a high standard of cleanliness, with rooms being described as spotless and very clean. Visitors frequently appreciated the clean and comfortable atmosphere, emphasizing the overall neatness of the hotel, including its common areas and facilities. Housekeeping's daily efforts were well-received, ensuring that rooms remained immaculate during guests' stays.
Despite these positive remarks, a few guests identified areas needing improvement. Some experienced issues with dirty corridors, outdated bathroom fittings, and maintenance lapses that impacted their perception of cleanliness. Additionally, there were mentions of unclean pool conditions and occasional lapses in room upkeep, such as unsatisfactory bed sheets and carpets.
Guest feedback hinted at ongoing renovations, with users noting that the hotel is gradually being updated. Still, most guests appreciated the soothing atmosphere and polite staff, which complemented the generally high cleanliness standards throughout the hotel.
Staff
The Blue Lagoon Hotel is highly praised for its exceptional staff who have left a lasting impression on guests. The team is consistently described as friendly, attentive, and incredibly helpful, contributing significantly to the overall positive experience at the hotel. Guests frequently highlight the staff’s kindness and willingness to assist with various needs, whether it’s managing logistics or providing local advice.
Visitors appreciate the staff’s warm welcome from the moment they arrive, with many comments noting their polite and accommodating nature. The staff’s dedication is evident in their ability to offer personalized and attentive service, often going above and beyond expectations. Guests have mentioned the staff’s promptness and efficiency in handling requests, which helps streamline their stay.
Moreover, the staff in the dining areas is noted for their pleasant demeanor and meticulous attention to organization, enhancing the dining experience. Whether it’s quick assistance with renting a motorcycle or ensuring the smooth handling of luggage, the staff’s competence is frequently highlighted.
Overall, the Blue Lagoon Hotel’s staff is lauded for their extraordinary friendliness and the significant role they play in providing memorable guest experiences, making them a standout feature of the hotel.
Wi-Fi
The Wi-Fi at Blue Lagoon Hotel generally receives positive feedback from guests, with descriptions often highlighting its reliability and effectiveness. Many visitors found the internet connection to be well-functioning and stable, contributing to a satisfactory experience during their stay. Instances of good and even excellent Wi-Fi are noted, suggesting that the hotel provides a dependable service to most guests. While there are occasional mentions of ineffective or poor connectivity, these appear to be exceptions rather than the norm. The helpful reception staff might play a role in aiding guests with any connectivity concerns. However, some reviews indicate limitations on the Wi-Fi's range, particularly when outside the hotel premises. Overall, the Wi-Fi service at Blue Lagoon Hotel seems to be a strong point, accommodating the needs of most travelers.
Pool
Blue Lagoon Hotel is a destination that stands out for its impressive pool area, providing an inviting space for relaxation and recreation. Guests praised the pool for being lovely, beautiful, and well-maintained, consistently highlighting its cleanliness and spaciousness as excellent features. The layout, complemented by sun loungers and a surrounding garden, offers a serene and picturesque setting that enhances its appeal.
The pool's large size makes it suitable for swimming laps, offering a refreshing escape after a tiring day. Whether enjoying the hot tub or the integrated whirlpool, visitors find it to be a pleasant spot for cooling off, especially during the hotter days. It's a feature that many appreciate for its role in providing a relaxing experience amidst Thailand's vibrant atmosphere.
The combination of the pool, accommodating staff, and the enriching breakfast contributes to making a stay at Blue Lagoon Hotel a satisfying one. This hotel is well-located, allowing guests easy access to nearby attractions while enjoying a peaceful retreat. The pool area, often described as magnificent and spectacular, is undoubtedly a highlight that lives up to the hotel's name, promising guests a memorable and enjoyable experience.
3 Star
Blue Lagoon Hotel in Chiang Rai presents itself as a reliable choice for travelers seeking good value for money. Visitors repeatedly commend the hotel for its affordable pricing paired with substantial offerings, suggesting it’s well-worth the cost. As a small hotel, Blue Lagoon manages to provide everything necessary for a comfortable stay. Cleanliness is highlighted, with guests affirming the rooms are very clean and the service outstanding, meriting scores as high as a 100 out of 100 and a perfect 10 out of 10 by satisfied guests.
Although the hotel aligns more with a three-star experience, certain aspects suggest higher standards, particularly the surprising quality of room amenities at this price point. Rooms are simple yet functional, remaining in line with their category ratings. However, guests noted some drawbacks, such as small bathrooms and occasionally unpleasant sewer smells. The air conditioning, at times noisy, could bother light sleepers.
Blue Lagoon Hotel operates within a three-story setup, missing an elevator, which may pose a minor inconvenience for guests with mobility issues. Despite these minor challenges, the hotel continues to attract repeat visitors, often becoming a trusted base for travelers in Chiang Rai, thanks to its impressive price-performance ratio.
Yes, Blue Lagoon Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Blue Lagoon Hotel.
No, Blue Lagoon Hotel doesn't allow dogs.
Yes, parking facilities are available at Blue Lagoon Hotel.