La Quinta Inn & Suites by Wyndham Chicago Downtown is praised for its exceptional location in the heart of Chicago. Guests find the hotel's proximity to iconic landmarks like Willis Tower, Millennium Park and the Riverwalk incredibly convenient, along with easy access to public transportation. This central positioning is a significant highlight, providing a practical and comfortable base for travelers to explore the city.
The complimentary breakfast receives mixed feedback. While many guests appreciate the solid assortment of typical American breakfast items such as bagels, waffles and fruit, there are critiques regarding lack of variety, quality of hot options and the use of disposable utensils. The breakfast area is often crowded, leading to long waits and difficulty finding seating.
Although there isn't a dedicated hotel restaurant for dinner, the hotel’s prime location offers easy access to numerous nearby dining options. Guests appreciate having Noodles and Co attached to the hotel, although this and other facilities have occasional closures.
Rooms at La Quinta Inn & Suites by Wyndham Chicago Downtown generally please guests with their spaciousness, cleanliness and modern amenities. The large, comfortable beds and sizable bathrooms are frequently highlighted. However, some guests report issues with cleanliness, noise from both inside and outside the hotel and occasional problems with amenities such as air conditioning and room service.
Cleanliness of the hotel receives mixed reviews. Many guests found the overall property—including rooms and common areas—clean and well-maintained. However, the hotel’s policy of cleaning rooms every three days led to some dissatisfaction with reports of unclean rooms and inconsistent housekeeping services.
The staff largely contribute positively to guests’ experiences, frequently being described as friendly, helpful and accommodating. The front desk staff, in particular, receive praise for their professionalism and assistance during check-ins. Nonetheless, there are occasional mentions of less pleasant interactions with some staff members.
The complimentary Wi-Fi is generally reliable, fast and meets the needs of most guests, although some experience signal strength issues in certain areas of the building.
The fitness center is well-equipped and clean, making it a satisfactory amenity for fitness enthusiasts. It includes several pieces of cardio equipment and dumbbells, though some guests have noted minor issues with maintenance and occasional disruptions.
The hotel is deemed family-friendly, offering features such as family-sized beds and a quiet environment conducive to restful stays. The strategic location makes it easy for families to access Chicago’s attractions, dining and entertainment spots.
For those interested in exploring Chicago’s nightlife, the hotel's central location provides easy access to a variety of bars and dining options. While the hotel lacks a dedicated bar, its proximity to many local venues compensates for this.
In summary, La Quinta Inn & Suites by Wyndham Chicago Downtown is well-regarded for its strategic location, friendly staff and comfortable rooms. With some areas for improvement, particularly in housekeeping, breakfast quality and certain room amenities, it remains a practical choice for both leisure and business travelers visiting Chicago.
Embassy Suites Chicago - Downtown River North receives overwhelmingly positive reviews, especially regarding its prime location, breakfast offerings and friendly staff. The hotel is situated in the heart of downtown Chicago, close to renowned shopping and dining options on Michigan Avenue, the Navy Pier and various museums. Its location makes it an excellent base for exploring the city with many attractions within walking distance and easy access to public transportation. Guests appreciate the safety and convenience of the neighborhood, adding to the overall appeal, especially for families.
The breakfast at the hotel consistently impresses guests with its extensive variety and quality. Made-to-order omelets, fresh fruit and a full breakfast buffet receive particular praise. The friendly service and well-organized setup contribute to a positive experience. The added value of complimentary breakfast and evening happy hours, featuring free drinks and snacks, enhances the overall satisfaction of the stay.
While the rooms are spacious and suitable for larger groups or families, there are mixed reviews regarding their condition. Guests appreciate the practical suite layouts and overall cleanliness, but many note that the decor is outdated with issues such as dim lighting, worn furniture and old carpets. Improvements in housekeeping and regular maintenance could elevate the guest experience significantly.
Cleanliness in the hotel also garners mixed feedback. While many guests find the rooms and public areas clean and well-maintained, others report inconsistencies in housekeeping services and specific cleanliness issues. However, the breakfast area is frequently described as clean and well-stocked.
The staff at Embassy Suites Chicago - Downtown River North receive high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the helpful and quick responses to their needs, making the service a standout feature of the hotel.
The WiFi service is an area with room for improvement, as guests report inconsistent connections and slow speeds. Clarification on the availability and cost of WiFi services could also enhance guest satisfaction.
The gym is well-regarded for its cleanliness and good variety of equipment, although some updates to the equipment might be beneficial. Despite the occasional maintenance issues, the fitness facilities are a positive aspect for guests who prioritize working out during their stay.
The pool receives mixed reviews with positive comments on availability, cleanliness and the enjoyment of children. However, the small size, maintenance concerns and temperature issues are points of criticism.
Parking is convenient but costly with high fees being a common complaint among guests. Despite this, the availability of onsite and valet parking is appreciated.
For families, the hotel is highly recommended due to its spacious suites, accommodating atmosphere and family-friendly amenities. The beautiful atrium and the wide range of food options at breakfast make it a comfortable choice for those traveling with children.
Overall, Embassy Suites Chicago - Downtown River North excels in location, breakfast and service, though it could benefit from addressing some room maintenance and cleanliness issues, as well as improving WiFi connectivity and clarity on parking costs.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
The Sono Chicago is a fantastic hotel with exceptional staff who provide a warm welcome to guests from the moment they arrive. Adie, April, Maddie and Joy are particularly praised for their friendliness, communicativeness and helpfulness. The team creates a welcoming atmosphere that makes guests feel right at home and many guests enjoy conversations with other travelers and staff. Although some guests noted noise disturbances and unsupportive pillows, the staff apologized and went out of their way to address any issues. Overall, guests describe their interactions with the staff as exceptional, awesome, gracious, lovely and 5-star, making The Sono Chicago a great choice for anyone seeking a friendly and welcoming hotel experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-10 out of 10 hotels in and around Chicago Ridge