Chicago, 111 West Huron41.894727,-87.631576(Show on Map)
8.1
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Felix, located in downtown Chicago, receives widespread praise for its prime location, offering convenient access to attractions, dining options and public transportation. Its proximity to the Magnificent Mile, River North and major hubs makes it an ideal choice for exploring the city, providing both convenience and a quieter, central setting. This value-for-money aspect is also complemented by general cleanliness, enhancing its appeal.
Guests appreciate the cozy ambiance and modern decor of the rooms, albeit frequently noting their small size and occasional maintenance issues such as low water pressure and outdated furnishings. The absence of certain in-room amenities like mini-fridges, coffee makers and microwaves is a recurring concern. Despite these shortcomings, many guests find the rooms comfortable and functional, suitable for short stays.
The hotel staff receives high marks for their friendliness, efficiency and willingness to assist guests, significantly contributing to the positive guest experience. However, there are occasional mentions of lapses in responsiveness and inconsistencies in room cleaning practices. While the hotel generally maintains good cleanliness standards, some guests reported spotting issues like stained carpets and mold.
Dining at Hotel Felix has its limitations, primarily due to the lack of an on-site restaurant and a fuller breakfast menu. Although complimentary coffee, tea and light morning refreshments like fruit are available, guests express a desire for more substantial breakfast options. The absence of in-house dining is partially mitigated by the nearby restaurant scene, especially the highly recommended Etta across the street.
The Wi-Fi service at the hotel has mixed reviews with some guests touting its performance while others experience connectivity issues. The gym, though small and somewhat basic, is appreciated for its cleanliness and availability. However, guests should be mindful of the extra urban fee that includes gym access.
Hotel Felix’s beds receive high praise for comfort, ensuring a good night's sleep, although there are occasional reports of smaller or overly firm mattresses. The nightlife around the hotel is a notable highlight, offering easy access to various entertainment venues, restaurants and bars, adding to the vibrant guest experience.
Overall, Hotel Felix is best seen as a three-star establishment rather than the four-star rating it claims. It excels in offering a comfortable, clean stay with a fantastic location and friendly staff but falls short in luxury amenities and room size. Ideal for those looking for a central base to explore Chicago, it provides good value for money without the bells and whistles of higher-end accommodations.
Categories
Sustainability Journey
Hotel Felix is recognized as Chicago's first Silver LEED certified boutique hotel. It incorporates sustainable features such as using organic materials, renewable resources, low flow toilets, and motion sensor HVAC in guest rooms to reduce its carbon footprint. The hotel also utilizes eco-friendly cleaning supplies and has a linen reuse program.
Nightlife
Located in the River North neighborhood, offering convenient access to the surrounding bars, restaurants, and nightlife. Known for its focus on sustainability and wellness.
Luxury
Dog Friendly
Business
Accessible
Gym
4 Star
Golf
Room Types
Queen RoomThis room features a private bathroom with a bathrobe, hairdryer and upscale bath products.
King RoomThis room features a private bathroom with a bathrobe, hairdryer and upscale bath products.
Double RoomThis room features a private bathroom with a bathrobe, hairdryer and upscale bath products.
Single Room - Disability AccessThis double room features air conditioning and a TV. The unit has 1 bed.
King Room with Roll-In Shower - Disability AccessThis double room offers air conditioning and a TV. The unit has 1 bed.
Queen Room - Disability AccessThis double room provides air conditioning and a TV. The unit offers 1 bed.
King Room - Disability AccessThis double room offers air conditioning and a TV. The unit has 1 bed.
Deluxe King RoomThis double room features air conditioning and a TV. The unit has 1 bed.
Deluxe Queen RoomThis double room features air conditioning and a TV. The unit has 1 bed.
Deluxe Double RoomThis double room provides air conditioning and a TV. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Hotel Felix boasts an exceptional location that consistently pleases its guests. Situated conveniently in downtown Chicago, it provides easy access to a plethora of attractions, superb dining options and vibrant shopping areas. The hotel is particularly praised for its proximity to the Magnificent Mile, River North and major public transportation hubs, making it an ideal choice for exploring the city. Guests appreciate the quieter, yet central setting, allowing them to enjoy the bustling city life while retreating to a peaceful, comfortable environment. The hotel's excellent value for money and cleanliness further enhance its appeal, solidifying its reputation as a prime spot for both convenience and comfort in the heart of Chicago.
Breakfast
Hotel Felix has garnered both appreciation and suggestions for improvement from guests, particularly concerning its breakfast offerings. While numerous reviews highlight the availability of complimentary coffee and tea in the lobby each morning, many guests have noted the absence of a more substantial breakfast. The hotel's morning offerings are limited primarily to coffee, tea and sometimes fruits like bananas and apples.
Despite the lack of a traditional breakfast service, several guests appreciated the quality of the morning coffee and the convenience of having a water cooler and fruit available to start the day. However, there seems to be a consistent desire for more varied and substantial breakfast options, as many guests expressed a preference for more edibles or a fuller breakfast menu.
Additionally, the hotel does not have an on-site restaurant or bar, which some guests mentioned as a drawback. For those who value in-room amenities, the lack of a coffeemaker, fridge or microwave was noted. Nonetheless, the friendly staff and the availability of refreshments in the lobby were points of praise.
Overall, while Hotel Felix provides a cozy ambiance and appreciated morning refreshments, expanding the breakfast options could significantly enhance the guest experience.
Dinner
Hotel Felix boasts a prime location with convenient access to a plethora of dining options in the River North area. The vibrant neighborhood offers an array of restaurants and entertainment venues just steps away, making it easy for guests to explore local culinary delights. While the hotel itself lacks an in-house restaurant, bar or cafeteria and doesn't provide room service, it compensates with a super good restaurant, Etta, situated right in front. Additionally, complimentary water bottles are provided to guests. However, it's important for visitors to be mindful that there is no on-site dining or breakfast service available at the hotel. Despite these limitations, the hotel's proximity to numerous dining choices makes it a suitable option for those keen to experience the local food scene.
Rooms
Hotel Felix, located in a convenient area close to the subway and popular Chicago restaurants, has received a mixture of feedback from its guests. Many reviews highlight that rooms are often described as very small, tight or cramped, which might be a downside for those expecting more spacious accommodations. Despite the size, some guests found them cozy and functional, suitable for short stays and noted that the modern style and decor were pleasant.
Cleanliness is another aspect where opinions diverge. A significant number of guests praised the rooms for being clean, tidy and well-kept, while others pointed out issues with dirtiness, musty smells and neglected cleaning even upon request. Some also mentioned specific problems like old carpets, damaged furniture and maintenance issues like low water pressure and non-functional air conditioning.
The hotel’s amenities seem to be lacking with many reviews noting the absence of mini-fridges, microwaves, coffee makers and sometimes basic toiletries. This lack contributed to a sense of being insufficiently equipped, especially in smaller rooms where storage space is minimal.
Comfort appears to be hit or miss; several guests appreciated the comfortable beds and functional layout, calling the rooms comfortable and modern. On the contrary, others were disturbed by noise from the street or other rooms, complained about outdated furnishings and even encountered broken or missing items.
While the staff at Hotel Felix is frequently mentioned as friendly and efficient, the overall facilities and room conditions suggest that the hotel could benefit greatly from updates and better maintenance.
Beds
Hotel Felix has received numerous positive comments regarding the comfort of its beds, highlighting the high quality of sleep guests can expect. Many reviewers describe the beds as very comfortable with some mentioning they were perfect, amazing or super comfy. The spacious rooms and soft pillows add to the overall cozy experience. The beds range from firm to soft, catering to various preferences and the bedding is often praised for being clean and fresh.
However, a few issues were noted, including some beds being too small and certain mattresses needing upgrades due to being worn, old or too firm for some guests' liking. A few reviews point out cleanliness concerns, such as stained sheets and dirty pillowcases, but these do not appear to be widespread problems. Overall, most guests are satisfied with the comfort and cleanliness of the beds, ensuring a restful stay at Hotel Felix.
Cleanliness
Hotel Felix receives mixed reviews regarding its cleanliness. Reviewers consistently praise the rooms, describing them as very clean, spotless and commendable in terms of upkeep. Many guests found their rooms to be clean upon arrival and maintained this standard throughout their stay, often noting clean bathrooms, tidy facilities and an overall well-maintained environment. The hotel lobby and guest seating also uphold high cleanliness standards. Additionally, the cleaning staff is often noted as helpful and friendly.
However, there are notable deficiencies. Some guests report issues such as stained carpets, mold in showers and instances where rooms were not cleaned daily. Many reviews mention that room cleaning services had to be explicitly requested with housekeeping sometimes only available every three days. In some cases, guests encountered cleanliness issues upon arrival, finding dust bunnies, dirty towels and evidence of previous guests' stays.
Several guests highlighted specific problems like dirty windows, insufficient towel replacements and unremoved trash. Issues like maintenance problems, such as peeling wallpaper and stained linens, also detract from the overall experience for some visitors. Despite these negatives, many guests still found the hotel clean and conveniently situated, appreciating the comfortable and functional accommodations.
Staff
The reviews of Hotel Felix consistently highlight the excellent performance and friendliness of its staff. Guests frequently mention the great service with many noting that the staff is not only kind and helpful but also very accommodating. The receptionists are particularly praised for their promptness and efficient handling of any issues that arise, including managing check-ins and addressing guest concerns swiftly.
Housekeeping staff receive accolades for being attentive and thorough, ensuring a pleasant stay for guests by maintaining cleanliness and responding to requests for additional supplies like towels. The team's professionalism and courteous demeanor are commonly appreciated with several reviewers specifically appreciating the warmth and welcoming nature of the entire staff.
However, there are occasional instances where some guests felt the staff could be more responsive or attentive with minor complaints about unfriendliness or inefficiency at times. Despite these occasional setbacks, the majority of feedback lauds the hotel staff for their friendliness and their willingness to go above and beyond to ensure guest satisfaction. Overall, the service at Hotel Felix is described as outstanding and contributes significantly to the positive experience of staying at the hotel.
Wi-Fi
The Wi-Fi experience at 'Hotel Felix' presents a mixed bag for guests. On the positive side, many reviewers appreciated the free and complimentary Wi-Fi, stating that it worked well and provided a good internet connection. Some guests even highlighted the provision of high-speed internet as a notable feature.
However, other reviews pointed out significant issues, including slow speeds, frequent drops and connectivity problems. While some guests found the connection satisfactory, others described it as the worst Wi-Fi they had experienced with persistent interruptions and weak signal strength in certain rooms.
Overall, though there are positive mentions of good and high-speed internet, inconsistency in Wi-Fi quality and reliability seems to be a recurring concern among guests at Hotel Felix.
Gym
Hotel Felix offers a compact gym that boasts cleanliness and provides some essential fitness equipment, making it a valuable addition for guests seeking to maintain their workout routines during their stay. The gym includes treadmills, transports and a modest selection of free weights, though it lacks weight machines and offers only a single workout mat. Despite these limitations, guests appreciate the availability of the gym 24/7 and enjoy the convenience of a water cooler on-site.
While the gym's simplicity may not suit advanced fitness enthusiasts looking for comprehensive workout stations, its presence does enhance the overall guest experience. However, guests should be aware of the additional urban fee that includes gym access, as some have expressed dissatisfaction with this extra charge. Nonetheless, the gym's contribution to the hotel's amenities is positively received, particularly by those who also appreciate the complimentary morning coffee and good Wi-Fi services.
Nightlife
The nightlife around Hotel Felix is a key highlight for guests with numerous options just a short distance away. The hotel's location is praised for its proximity to a variety of entertainment venues, including movie theaters and sports arenas for Bulls, Bears, Cubs and Sox games. Visitors appreciate the convenience of having an array of restaurants, nightclubs and bars nearby. The abundance of dining and entertainment choices make it an ideal spot for those looking to enjoy the vibrant local scene.
4 Star
Hotel Felix offers a mix of praise and criticism from its guests, expressing a general sentiment that the hotel does not quite meet the expected standards of a four-star establishment. Several reviews highlight that while the hotel is a good value for the money and affordably priced, it falls short of the luxuries commonly associated with a four-star rating. Many describe it more accurately as a three-star hotel, noting various deficiencies such as the lack of included breakfast, inconsistent room cleaning, small room sizes and poor soundproofing.
On the positive side, guests appreciate the reasonable pricing, cleanliness and central location, which is conveniently close to desired city attractions. The hotel's accommodation is deemed comfortable and decent for its price, which aligns well with some guests' expectations when not anticipating luxury. However, the overall service level has been criticized, often deemed below even a two-star standard by some with specific complaints about misrepresentation and the high-priced nature not being justified by the services provided.
In summary, Hotel Felix provides a satisfactory experience if booked at a reduced price with its prime advantages being its cleanliness and central location. However, for those seeking a true four-star service and amenities, it might fall short of delivering that level of quality.
Business
Hotel Felix provides a range of facilities and services that cater well to business travelers. The staff's deep knowledge about the local area and the hotel complex greatly enhances the overall experience. The establishment features a business center and offers various business amenities, ensuring a comfortable stay for those on work trips. Its convenient location is ideal for business travel, being easily accessible on foot and suitable for exploring the city.
Meeting rooms and event facilities contribute to the hotel's suitability for business purposes. The presence of a lobby restaurant and bar adds to the convenience for guests who may not have time to venture far for meals. Additionally, support services such as document printing by the front desk are appreciated.
However, some aspects could use improvement. Guests are advised to book in advance due to high demand. There are charges associated with the business center and an urban fee for business services, which can add to the overall cost. Parking is not complimentary or discounted, which might be a concern for those driving. The WiFi could be better and some find the room sizes quite small, especially considering the price point. Prospective guests should be aware of these potential extra costs and service limitations when planning their stay.
Accessible
Hotel Felix is conveniently and centrally located, making it easily accessible from the city center and a prime spot with nearby attractions and shopping within walking distance. The hotel provides good accessibility features and the staff is noted for being friendly and accommodating to guests with disabilities. While the rooms may feel cramped and the elevators can be noisy, the overall location and ease of access, particularly in downtown, add to the appeal for those needing accessible accommodations. The proximity to a high-quality organic market and other conveniences contributes to an overall accessible and practical experience for all guests.
Luxury
Nestled in a modern setting, Hotel Felix boasts an inviting atmosphere complemented by luxurious rooms and high-end amenities. The ambience and decoration throughout the hotel are noteworthy, contributing to the overall sense of refinement and beauty. While rooms may be on the smaller side, they remain comfortable, offering well-appointed bathrooms and a high level of luxury within the space constraints. However, some may find that the service does not quite align with the four-star luxury pricing, suggesting room for improvement. Despite these few shortcomings, the hotel delivers a largely luxurious experience in an elegant and contemporary environment.
Dog Friendly
Hotel Felix warmly welcomes pets, making it a convenient choice for travelers with furry companions. This pet-friendly hotel not only allows pets but also offers a range of dog-friendly amenities, including treats for dogs. Guests have found the pet-friendly rules and policies accommodating and the ease of parking adds to the convenience. The staff has been noted as welcoming, even to kittens, creating a truly inclusive atmosphere for animal lovers. However, it is worth noting that the presence of pets is not always communicated in advance, which could be an issue for those with allergies or sensitivities. While some neighboring hotels offer more amenities, Hotel Felix stands out for its genuine pet-friendly environment.
FAQ
No, Hotel Felix doesn't have any pool.
No, a spa isn't available at Hotel Felix.
Yes, Hotel Felix welcomes dogs.
No, parking facilities aren't available at Hotel Felix.
