Pendry Chicago
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The stylish Pendry offers 364 luxurious rooms and suites to choose from, all with modern amenities and features. Guests are also spoiled for choice when it comes to drinking and dining while the hotel's 24-hour fitness center is perfect for those who want to keep up with their exercise regime while away from home.
Summary of reviewsPendry Chicago receives high acclaim for its prime location, providing guests with easy access to major city attractions like the Riverwalk, Millennium Park and the Magnificent Mile. Nestled in a historic Art Deco building, the hotel offers exceptional city views and convenient access to public transportation. Guests appreciate the central position for both business and leisure stays, though a few note minor noise due to its bustling downtown surroundings.
Breakfast reviews are mixed with guests enjoying the delicious offerings and excellent service at the attached French café, Venteux. The in-room breakfast also receives positive feedback for its taste and reasonable pricing. However, some guests feel the lack of variety, limited seating and the high cost detract from the overall experience.
Dining at Pendry Chicago is largely praised, especially the French-inspired meals at Venteux and the ambiance at the bar with its beautiful fireplace. The rooftop bar and room service receive accolades for their quality and views, despite some finding the food pricey and cocktails underwhelming. Overall, the dining options are seen as a highlight with memorable dishes and delightful settings.
The rooms at Pendry Chicago are described as spacious, clean and comfortable. Guests appreciate the modern decor, luxurious bedding and thoughtful amenities, including in-room espresso machines and plush robes. While noise and room size concerns are occasionally mentioned, the overall elegance and comfort of the rooms stand out.
Cleanliness is a top strength of the hotel with guests frequently commending the spotless conditions and meticulous daily room service. The hotel maintains a high standard across all areas, contributing to a serene and well-maintained environment.
Staff at Pendry Chicago are widely praised for their exceptional service and warm hospitality. Guests often highlight specific staff members for their helpfulness, friendly demeanor and outstanding contributions, from the front desk to housekeeping and concierge services. The team's professionalism and eagerness to assist significantly enhance the guest experience.
The hotel provides reliable and fast free wifi, making it convenient for guests needing internet access throughout their stay. The gym facilities, though temporarily set up, are modern and well-equipped, meeting guests' fitness needs efficiently.
Pendry Chicago’s valet parking service is highly rated for quality and convenience, though the costs are considered steep by many guests. Families find the hotel particularly welcoming with thoughtful gestures for children, accommodating room configurations and staff attentiveness. The safe and central location adds to its appeal for family stays.
Beds at Pendry Chicago receive high praise for their comfort and quality bedding, ensuring guests have an excellent sleep experience. Minor issues with pillows and mattress preferences are noted, but overall feedback is overwhelmingly positive.
In summary, Pendry Chicago embodies a stellar four-star hotel experience, characterized by its unbeatable location, elegant and comfortable rooms, excellent cleanliness, friendly staff and high-quality dining options. While minor issues with breakfast variety, parking costs and room noise are noted, the positive aspects greatly outweigh these, making it a top choice for visitors to Chicago.
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Breakfast reviews are mixed with guests enjoying the delicious offerings and excellent service at the attached French café, Venteux. The in-room breakfast also receives positive feedback for its taste and reasonable pricing. However, some guests feel the lack of variety, limited seating and the high cost detract from the overall experience.
Dining at Pendry Chicago is largely praised, especially the French-inspired meals at Venteux and the ambiance at the bar with its beautiful fireplace. The rooftop bar and room service receive accolades for their quality and views, despite some finding the food pricey and cocktails underwhelming. Overall, the dining options are seen as a highlight with memorable dishes and delightful settings.
The rooms at Pendry Chicago are described as spacious, clean and comfortable. Guests appreciate the modern decor, luxurious bedding and thoughtful amenities, including in-room espresso machines and plush robes. While noise and room size concerns are occasionally mentioned, the overall elegance and comfort of the rooms stand out.
Cleanliness is a top strength of the hotel with guests frequently commending the spotless conditions and meticulous daily room service. The hotel maintains a high standard across all areas, contributing to a serene and well-maintained environment.
Staff at Pendry Chicago are widely praised for their exceptional service and warm hospitality. Guests often highlight specific staff members for their helpfulness, friendly demeanor and outstanding contributions, from the front desk to housekeeping and concierge services. The team's professionalism and eagerness to assist significantly enhance the guest experience.
The hotel provides reliable and fast free wifi, making it convenient for guests needing internet access throughout their stay. The gym facilities, though temporarily set up, are modern and well-equipped, meeting guests' fitness needs efficiently.
Pendry Chicago’s valet parking service is highly rated for quality and convenience, though the costs are considered steep by many guests. Families find the hotel particularly welcoming with thoughtful gestures for children, accommodating room configurations and staff attentiveness. The safe and central location adds to its appeal for family stays.
Beds at Pendry Chicago receive high praise for their comfort and quality bedding, ensuring guests have an excellent sleep experience. Minor issues with pillows and mattress preferences are noted, but overall feedback is overwhelmingly positive.
In summary, Pendry Chicago embodies a stellar four-star hotel experience, characterized by its unbeatable location, elegant and comfortable rooms, excellent cleanliness, friendly staff and high-quality dining options. While minor issues with breakfast variety, parking costs and room noise are noted, the positive aspects greatly outweigh these, making it a top choice for visitors to Chicago.
Luxury Hotel
Set within the iconic 1929 Art Deco Carbide & Carbon Building, Pendry Chicago is a modern luxury hotel that pays homage to the past. It features contemporary interiors, signature culinary concepts, and inspired gathering spaces.
Hotel for Honeymoon
Pendry Chicago is considered a romantic hotel with excellent ratings.
Dog Friendly Hotel
The Pendry in Chicago will gladly accept your four-legged friend when you check-in at a fee of $100. This not only includes a special pet bed and food & water bowls, but a special dog menu and homemade treats as well.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, $ 100 per booking
Yes, $ 100 per booking
Should the dog owner notify you before checking in?
Yes, during the booking process
Show more...Yes, during the booking process
Romantic Hotel
Combines historic charm with modern luxury, offering stylish rooms and a vibrant rooftop bar. The hotel's dining options and personalized service create a romantic and memorable experience.
Hotel with Parking
Guests of the hotel can leave their car with the valet for a nightly fee of $74. Prior notification is not necessary while the fee includes in/out privileges.
Location of parking spaces:
Outdoors, covered (inside the premises).
Cost of parking: Cost per night: $ 74
Self parking or valet parking?
Show more... Valet parking: Guests' vehicles are parked for them.
Accessible Hotel
Accessible King Rooms are ADA compliant with features such as a shower over the bathtub with grab bars, braille door numbers, audible and visual strobe alarms, and lowered features. Accessible common areas are available, and valet parking is provided for vehicles outfitted for drivers in wheelchairs.
Hotel with Gym
Features a 24-hour state-of-the-art, high-tech fitness center. It is equipped with Technogym equipment, Peloton bikes, free weights, and select guestrooms offer Tonal digital training systems for in-room workouts.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Peleton Bikes
Cost for using the gym: Free for guests
Gym opening hours: 24 hours
Show more...4-Star Hotel
The Pendry Chicago provides a luxurious experience with its elegant design, exceptional service, and prime location. It offers comfortable, well-equipped rooms and high-quality amenities, making it a top choice for discerning travelers.
Hotel Taking Steps Towards Sustainability
What makes your hotel/accommodation eco-friendly?
Bicycles provided to guests
Signs in the rooms informing guests that towels will only be changed upon request
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Answers last updated by Pendry Chicago
Family Friendly Hotel
Business Hotel
Guest Reviews
Pendry Chicago offers an ideal base for exploring the vibrant city of Chicago with an array of positive guest reviews lauding its prime location. Nestled in the heart of Chicago, this hotel ensures guests are within walking distance of major attractions, including the Riverwalk, Millennium Park, Magnificent Mile and an abundance of restaurants and shops. Its centralized position makes sightseeing and commuting exceptionally convenient, whether it's for business or leisure trips.
Situated in a historic Art Deco building, Pendry Chicago combines elegance with modern comfort, providing superb views of the city's iconic architecture right from the guest rooms. The hotel's proximity to public transportation, including metro and bus stations, further enhances the ease of navigating around the city.
While a few guests noted minor noise from the bustling downtown streets, the overwhelming consensus emphasizes the unbeatable convenience and charm of the location. The services provided, including cleanliness, friendly and helpful staff and top-notch amenities, contribute significantly to the guest experience.
In summary, Pendry Chicago's central location is consistently praised for its accessibility to key attractions, making it a top choice for visitors looking to experience the best of what Chicago has to offer.
Pendry Chicago's breakfast offerings have received mixed reviews from guests, primarily due to issues with variety, quality and service efficiency. On the positive side, visitors have appreciated the delicious and fresh food provided at the attached French café, Venteux, describing the breakfast as very nice with some highlighting the superb quality and great service. Guests found the a la carte menu reasonably priced and in-room breakfast on the final morning left a lasting good impression for its tastiness and reasonable pricing.
However, several criticisms have emerged regarding the limited options available with some guests noting the lack of a buffet option and insufficient choices. The small and often overcrowded breakfast area, alongside the sticky tables, detracted from the dining experience. The service in Venteux has been described as understaffed, leading to longer wait times, especially during peak hours. The coffee quality also left much to be desired for several guests and some expressed dissatisfaction with the lukewarm hot water provided for tea.
While the breakfast was generally regarded as delicious, many found it overpriced with a $25 per person charge considered steep by some. There were also complaints about the limited seating and early morning availability with some mornings requiering guests to wait in line due to space constraints.
Overall, while Pendry Chicago’s breakfast can be a pleasant experience if expectations regarding variety and price are managed, there are clearly areas in need of improvement, particularly in service efficiency, seating capacity and beverage quality.
The Pendry Chicago offers a varied and generally positive dining experience. Guests highlight the exceptional quality and meticulous preparation of meals at the hotel's on-site restaurants and bars. The French-inspired restaurant, Venteux, receives high praise for its incredible food and delightful ambiance, although it was closed on specific dates such as December 24th. The bar area, featuring a gorgeous fireplace, offers a limited but excellent menu and has been noted for its lovely staff and tasty offerings, though a few guests found it expensive. The rooftop bar is a standout, providing splendid views of Chicago, even if some found the cocktails there underwhelming.
Room service is another strong point with numerous guests appreciating the delicious and clean offerings, including a memorable wagyu dish. The in-room espresso pods and coffee served in the lobby every morning receive favorable mentions. Diners at the downstairs bar and cafe also commend the exquisite and delicious food with a nod to a wonderful French bistro setting.
However, there are some mixed reviews. A few guests had disappointing experiences at certain restaurants, finding the food tasteless or the dining options not up to standard. Some noted the high costs, describing certain meals and drinks as expensive. Despite these occasional downsides, the overall consensus points to Pendry Chicago as a venue with great dining prospects and a range of delightful experiences.
Pendry Chicago offers an array of rooms that consistently impress with their spaciousness, cleanliness and comfort. The accommodations, from standard rooms to corner suites, are described as beautiful, modern and well-appointed. Guests appreciate the large, comfortable beds and luxurious bedding, adding to the overall sense of coziness. The contemporary decor and thoughtful amenities, including plush robes and spa-quality products, further enhance the experience.
Many reviews note the rooms' cleanliness with daily maintenance ensuring a pristine environment. The well-maintained, modern fixtures and stylish design elements create a sophisticated atmosphere. Rooms are generally spacious, although some guests found them smaller than expected, particularly when accommodating four people. Noise from the city did pose occasional issues, but overall, the serene and comfortable ambiance was well-regarded.
Bathrooms received compliments for their cleanliness and proper lighting, although a few guests found them a bit small for dual occupancy. The provided amenities, such as in-room espresso machines and extensive toiletries, were well appreciated.
Reviewers highlighted the stunning views from corner rooms and the pleasant, bright atmosphere. Whether reflecting the elegant blend of historical and contemporary styles or offering spectacular skyline vistas, the rooms make a compelling choice for discerning travelers.
Despite minor drawbacks such as occasional noise or room size discrepancies, Pendry Chicago's rooms stand out for their mix of comfort, luxury and aesthetic appeal, making for a delightful stay in a historically significant building located conveniently in the city.
Pendry Chicago's beds have garnered high praise from guest reviews, emphasizing their outstanding comfort. Descriptors such as "super comfortable," "very comfortable," and "extremely comfortable" are frequently mentioned, making it evident that the beds provide an excellent sleep experience. Guests noted the quality of the bedding, highlighting the excellent linen and luxury sheets, which add to the overall comfort. The beds not only come in spacious sizes but also feature superior standards that contribute to a restful sleep.
However, a few guests pointed out some inconsistencies, such as the hardness or height of the pillows and occasional issues with mattress softness or alignment. Despite these minor drawbacks, the overall consensus is highly favorable with many guests stating that the beds are clean, large and conducive to a great night's rest.
The combination of comfortable beds, excellent bedding and luxurious linens ensures that guests enjoy their stay, confirming Pendry Chicago as a reliable choice for restful accommodation.
The Pendry Chicago consistently delights its guests with its exceptional cleanliness. Visitors are impressed with the spotless condition of the rooms and common areas, describing them as clean, spacious and well-maintained. The daily room service stands out as outstanding, ensuring everything is pristinely clean. This high level of cleanliness extends to all areas of the hotel, including the lobby and bathrooms.
The rooms continue to receive accolades for being not only clean but also comfortable and elegant. Guests frequently note the pleasant scent, clean carpets and the meticulous attention to detail by the cleaning staff, who exceed expectations and provide a brand-new room experience each time. The hotel's cleanliness is so thorough that it has been highlighted as one of the cleanest hotel rooms in Chicago with a particular mention of spotless conditions that are reassuring, especially during COVID-19.
Overall, the Pendry Chicago sets a high standard for cleanliness, creating a safe, serene and beautifully maintained environment for its guests.
The staff at Pendry Chicago have earned high praise for their exceptional service and warm hospitality. Guests consistently describe the team as accommodating, attentive and very friendly with many noting specific instances where staff members went above and beyond to ensure a great stay. From the front desk to housekeeping and bellhops, each interaction is marked by professionalism and a genuine eagerness to assist.
Particularly notable are the concierge recommendations, which are often singled out for enhancing the guests' overall experience. The service at the reception and the bar is also frequently highlighted for being prompt and friendly. Staff members such as Alex, Perry, Felix and Michael receive individual commendations for their outstanding contributions and helpful suggestions.
The hotel's team excels in creating a welcoming atmosphere, offering support to all guests, including families with children. Their politeness and courteous demeanor leave a lasting impression, making guests feel valued and well-cared-for throughout their stay. Whether it's handling special requests, providing local tips or simply offering a friendly smile, the staff at Pendry Chicago contribute significantly to the hotel's positive reputation.
Pendry Chicago boasts an overall positive reputation concerning its wifi services. Guests frequently mention the complimentary and reliable nature of the internet access, highlighting its usefulness for work. The connection is consistently fast and available throughout the hotel, including public areas, ensuring a seamless online experience. Although some reviews note occasional issues, such as the need for technical assistance or high charges, these instances appear to be exceptions rather than the norm. For most stays, the wifi is described as good, excellent and impeccably reliable.
Pendry Chicago offers a commendable gym facility. Despite a recent renovation, the temporary gym setup is well-appointed and modern, providing a simple yet sufficient fitness environment. Guests have appreciated the variety of equipment available, including multiple treadmills, ensuring a good workout experience. The gym's convenient location and ease of access add to its positive reception among visitors. Overall, the fitness room at Pendry Chicago meets the needs of travelers looking to maintain their workout routines.
Pendry Chicago offers an excellent valet parking service, which receives high praise for its quality and the helpfulness of attendants with luggage and car handling. However, multiple guests highlight the significant cost associated with parking at the hotel, often describing the rates as expensive, very expensive or even overpriced. The standard overnight valet parking fee can be as high as $75 per day with no free or sugar-free parking options available on site. Despite the convenience of having parking on the premises, some guests found the parking tricky or problematic given the limited availability and high costs. Consequently, while the valet service itself is top-notch, budget-conscious travelers may find the parking fees to be prohibitively high.
The Pendry Chicago exudes a welcoming atmosphere for families, making it a top choice for a family stay in the city. The hotel's kindness towards children is evident from the moment they arrive with thoughtful gestures such as stuffed animal gifts that delight the little ones. Families find the suites and rooms to be a good fit, whether it's a family of four or a smaller group with options like corner studios well-suited for comfortable stays.
The staff's attentiveness to children and the whole family is frequently mentioned, illustrating a truly child-friendly environment. This focus on family extends to the amenities with competitive family room prices and spaces that are accommodating and comfortable. Family members, including grandparents and children of various ages, appreciate the thoughtful touches and shared spaces suitable for activities like a casual game of ball in the hallway.
The location itself is praised as family-friendly, both safe and convenient for sightseeing. Additionally, expert recommendations from the concierge, such as Alex, ensure that families can easily find dining options and entertainment that cater to all ages. Despite occasional challenges, such as finding a table for larger groups in the morning, the overall experience at Pendry Chicago is excellent for families seeking a welcoming and enjoyable city stay.
Pendry Chicago offers a quintessential four-star hotel experience, nestled in an iconic building with an unbeatable location in the heart of the city. Guests frequently praise the hotel for being within close proximity to Millennium Park and the shopping haven of Michigan Avenue, making it an ideal home base for exploring the city.
The cleanliness of the hotel is consistently highlighted with exceptional cleaning staff ensuring rooms are immaculate and refreshed daily. Despite the presence of carpets, there are no unpleasant odors and the rooms are tastefully designed with very comfortable beds.
The service at this four-star establishment is top-notch, often described as surpassing the expectations typically associated with this rating. Many reviewers feel that although the hotel is rated four stars, the ambiance, amenities and staff deliver a five-star experience. The hotel offers a better value than some five-star hotels without compromising on the quality of service and comfort.
Overall, Pendry Chicago is noted for its excellent service, wonderful amenities and a clean, welcoming environment, all contributed to an exceptional four-star experience. The only minor drawback mentioned was a somewhat stuffy breakfast, but this hardly overshadowed the overwhelmingly positive aspects of the stay.
Pendry Chicago stands out as an excellent choice for business travelers, offering a business-friendly setting paired with professional and courteous concierge service. Its prime central location is ideal for business trips, seamlessly blending convenience and comfort for work-related stays. The hotel’s atmosphere is notably business-oriented, featuring well-equipped business-class rooms and a well-regarded business center, fostering a productive environment for work and meetings.
Business travelers will appreciate the efficient check-in and check-out processes, alongside the good WiFi and comprehensive business amenities. The lounge and bar services are highly praised, providing excellent venues for informal meetings or relaxation after a busy day. Additionally, the hotel's staff is consistently described as helpful and professional, ensuring that every stay is streamlined and hassle-free.
Whether it's for a quick business trip or an extended business stay, Pendry Chicago stands out for its business-centric design, making it an ideal destination for those in town for work.
Pendry Chicago has received numerous commendations for its suitability as a honeymoon destination. Renowned for its romantic ambiance, the hotel is frequently described as an ideal location for couples seeking a memorable and intimate getaway. Reviews highlight the elegant and romantic environment that pervades the hotel, making it perfect for honeymooners looking to celebrate their new beginnings.
Guests have praised the hotel for its fabulous couple's honeymoon environment, which enhances the overall experience and creates lasting memories. The attention to detail in catering to honeymoon requests has been noted as a significant positive, ensuring that every couple's stay is personalized and special.
The location itself is lauded as perfect for a romantic honeymoon, offering an ideal setting that exudes a honeymoon-worthy vibe. Whether it's the ambiance, the packages tailored for newlyweds, or the exceptional setting, Pendry Chicago stands out as an excellent recommendation for a honeymoon stay.
Pendry Chicago offers an opulent stay that exudes luxury in every aspect. Guests praise the high-quality furnishings and stylish decor that add to a trendsetting, luxurious vibe. The ambiance and accommodations are described as beautiful and inviting, while the high-end amenities enhance the overall upscale experience. The hotel has been compared to a palace, boasting a luxury standard that rivals the best.
The staff at Pendry Chicago receive consistent accolades for their wonderful, friendly and fantastic service, enhancing the luxury level hospitality. The attention to detail in every corner of the hotel adds to its beautiful and luxurious atmosphere. Located in an upscale area, the property remains trendy and inviting, making it an ideal spot for both couples and individual travelers seeking a sumptuous experience.
From the luxurious bedding to the hotel's overall luxury residential vibe, guests can expect a 5-star experience in a fabulous environment. Pendry Chicago is recognized for delivering precisely what is expected from a high-caliber luxury hotel.
Pendry Chicago emerges as an ideal destination for couples seeking a romantic escape. Guests often highlight the chic rooftop bar, which offers a splendid view and perfect setting for intimate evenings. The afternoon champagne and strawberries add to the romantic gestures that make stays memorable. Special occasions like anniversaries and birthdays are often marked with thoughtful touches, such as Prosecco and delightful room arrangements.
The hotel is praised for its romantic ambiance and quiet, intimate atmosphere, making it a great pick for couples and honeymooners. The staff's efforts in enhancing romantic moments contribute significantly to the overall experience, ensuring that everything from check-in to special requests is handled with grace and attention to detail.
The location itself is described as very romantic and the beautiful corner rooms provide the perfect backdrop for a couple's getaway. Whether it's the amazing lounge or the romantic rooftop bar, Pendry Chicago offers numerous spots that evoke romance. With a blend of sophisticated decor and thoughtful amenities, the hotel stands out as an excellent choice for those looking to celebrate love in style.
Pendry Chicago stands out as a pet-friendly hotel, warmly welcoming dogs and other pets. The hotel goes the extra mile by offering an in-room dining menu specifically designed for pets, ensuring they are well taken care of during their stay. Guest reviews highlight the hotel's accommodating and understanding staff, who provide friendly and assisting service, enhancing the experience for both pets and their owners. Although there are occasional noise issues from neighboring dogs, the overall sentiment is positive, noting the establishment's suitability and welcoming atmosphere for pets.
Location Show Map
Location
Situated in a historic Art Deco building, Pendry Chicago combines elegance with modern comfort, providing superb views of the city's iconic architecture right from the guest rooms. The hotel's proximity to public transportation, including metro and bus stations, further enhances the ease of navigating around the city.
While a few guests noted minor noise from the bustling downtown streets, the overwhelming consensus emphasizes the unbeatable convenience and charm of the location. The services provided, including cleanliness, friendly and helpful staff and top-notch amenities, contribute significantly to the guest experience.
In summary, Pendry Chicago's central location is consistently praised for its accessibility to key attractions, making it a top choice for visitors looking to experience the best of what Chicago has to offer.
Breakfast
However, several criticisms have emerged regarding the limited options available with some guests noting the lack of a buffet option and insufficient choices. The small and often overcrowded breakfast area, alongside the sticky tables, detracted from the dining experience. The service in Venteux has been described as understaffed, leading to longer wait times, especially during peak hours. The coffee quality also left much to be desired for several guests and some expressed dissatisfaction with the lukewarm hot water provided for tea.
While the breakfast was generally regarded as delicious, many found it overpriced with a $25 per person charge considered steep by some. There were also complaints about the limited seating and early morning availability with some mornings requiering guests to wait in line due to space constraints.
Overall, while Pendry Chicago’s breakfast can be a pleasant experience if expectations regarding variety and price are managed, there are clearly areas in need of improvement, particularly in service efficiency, seating capacity and beverage quality.
Dinner
Room service is another strong point with numerous guests appreciating the delicious and clean offerings, including a memorable wagyu dish. The in-room espresso pods and coffee served in the lobby every morning receive favorable mentions. Diners at the downstairs bar and cafe also commend the exquisite and delicious food with a nod to a wonderful French bistro setting.
However, there are some mixed reviews. A few guests had disappointing experiences at certain restaurants, finding the food tasteless or the dining options not up to standard. Some noted the high costs, describing certain meals and drinks as expensive. Despite these occasional downsides, the overall consensus points to Pendry Chicago as a venue with great dining prospects and a range of delightful experiences.
Rooms
Many reviews note the rooms' cleanliness with daily maintenance ensuring a pristine environment. The well-maintained, modern fixtures and stylish design elements create a sophisticated atmosphere. Rooms are generally spacious, although some guests found them smaller than expected, particularly when accommodating four people. Noise from the city did pose occasional issues, but overall, the serene and comfortable ambiance was well-regarded.
Bathrooms received compliments for their cleanliness and proper lighting, although a few guests found them a bit small for dual occupancy. The provided amenities, such as in-room espresso machines and extensive toiletries, were well appreciated.
Reviewers highlighted the stunning views from corner rooms and the pleasant, bright atmosphere. Whether reflecting the elegant blend of historical and contemporary styles or offering spectacular skyline vistas, the rooms make a compelling choice for discerning travelers.
Despite minor drawbacks such as occasional noise or room size discrepancies, Pendry Chicago's rooms stand out for their mix of comfort, luxury and aesthetic appeal, making for a delightful stay in a historically significant building located conveniently in the city.
Beds
However, a few guests pointed out some inconsistencies, such as the hardness or height of the pillows and occasional issues with mattress softness or alignment. Despite these minor drawbacks, the overall consensus is highly favorable with many guests stating that the beds are clean, large and conducive to a great night's rest.
The combination of comfortable beds, excellent bedding and luxurious linens ensures that guests enjoy their stay, confirming Pendry Chicago as a reliable choice for restful accommodation.
Cleanliness
The rooms continue to receive accolades for being not only clean but also comfortable and elegant. Guests frequently note the pleasant scent, clean carpets and the meticulous attention to detail by the cleaning staff, who exceed expectations and provide a brand-new room experience each time. The hotel's cleanliness is so thorough that it has been highlighted as one of the cleanest hotel rooms in Chicago with a particular mention of spotless conditions that are reassuring, especially during COVID-19.
Overall, the Pendry Chicago sets a high standard for cleanliness, creating a safe, serene and beautifully maintained environment for its guests.
Staff
Particularly notable are the concierge recommendations, which are often singled out for enhancing the guests' overall experience. The service at the reception and the bar is also frequently highlighted for being prompt and friendly. Staff members such as Alex, Perry, Felix and Michael receive individual commendations for their outstanding contributions and helpful suggestions.
The hotel's team excels in creating a welcoming atmosphere, offering support to all guests, including families with children. Their politeness and courteous demeanor leave a lasting impression, making guests feel valued and well-cared-for throughout their stay. Whether it's handling special requests, providing local tips or simply offering a friendly smile, the staff at Pendry Chicago contribute significantly to the hotel's positive reputation.
Wi-Fi
Gym
Parking
Family
The staff's attentiveness to children and the whole family is frequently mentioned, illustrating a truly child-friendly environment. This focus on family extends to the amenities with competitive family room prices and spaces that are accommodating and comfortable. Family members, including grandparents and children of various ages, appreciate the thoughtful touches and shared spaces suitable for activities like a casual game of ball in the hallway.
The location itself is praised as family-friendly, both safe and convenient for sightseeing. Additionally, expert recommendations from the concierge, such as Alex, ensure that families can easily find dining options and entertainment that cater to all ages. Despite occasional challenges, such as finding a table for larger groups in the morning, the overall experience at Pendry Chicago is excellent for families seeking a welcoming and enjoyable city stay.
4 Star
The cleanliness of the hotel is consistently highlighted with exceptional cleaning staff ensuring rooms are immaculate and refreshed daily. Despite the presence of carpets, there are no unpleasant odors and the rooms are tastefully designed with very comfortable beds.
The service at this four-star establishment is top-notch, often described as surpassing the expectations typically associated with this rating. Many reviewers feel that although the hotel is rated four stars, the ambiance, amenities and staff deliver a five-star experience. The hotel offers a better value than some five-star hotels without compromising on the quality of service and comfort.
Overall, Pendry Chicago is noted for its excellent service, wonderful amenities and a clean, welcoming environment, all contributed to an exceptional four-star experience. The only minor drawback mentioned was a somewhat stuffy breakfast, but this hardly overshadowed the overwhelmingly positive aspects of the stay.
Business
Business travelers will appreciate the efficient check-in and check-out processes, alongside the good WiFi and comprehensive business amenities. The lounge and bar services are highly praised, providing excellent venues for informal meetings or relaxation after a busy day. Additionally, the hotel's staff is consistently described as helpful and professional, ensuring that every stay is streamlined and hassle-free.
Whether it's for a quick business trip or an extended business stay, Pendry Chicago stands out for its business-centric design, making it an ideal destination for those in town for work.
Honeymoon
Guests have praised the hotel for its fabulous couple's honeymoon environment, which enhances the overall experience and creates lasting memories. The attention to detail in catering to honeymoon requests has been noted as a significant positive, ensuring that every couple's stay is personalized and special.
The location itself is lauded as perfect for a romantic honeymoon, offering an ideal setting that exudes a honeymoon-worthy vibe. Whether it's the ambiance, the packages tailored for newlyweds, or the exceptional setting, Pendry Chicago stands out as an excellent recommendation for a honeymoon stay.
Luxury
The staff at Pendry Chicago receive consistent accolades for their wonderful, friendly and fantastic service, enhancing the luxury level hospitality. The attention to detail in every corner of the hotel adds to its beautiful and luxurious atmosphere. Located in an upscale area, the property remains trendy and inviting, making it an ideal spot for both couples and individual travelers seeking a sumptuous experience.
From the luxurious bedding to the hotel's overall luxury residential vibe, guests can expect a 5-star experience in a fabulous environment. Pendry Chicago is recognized for delivering precisely what is expected from a high-caliber luxury hotel.
Romantic
The hotel is praised for its romantic ambiance and quiet, intimate atmosphere, making it a great pick for couples and honeymooners. The staff's efforts in enhancing romantic moments contribute significantly to the overall experience, ensuring that everything from check-in to special requests is handled with grace and attention to detail.
The location itself is described as very romantic and the beautiful corner rooms provide the perfect backdrop for a couple's getaway. Whether it's the amazing lounge or the romantic rooftop bar, Pendry Chicago offers numerous spots that evoke romance. With a blend of sophisticated decor and thoughtful amenities, the hotel stands out as an excellent choice for those looking to celebrate love in style.
Dog Friendly
No, Pendry Chicago doesn't have any pool.
No, a spa isn't available at Pendry Chicago.
Yes, Pendry Chicago welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Pendry Chicago. For more information, read the answers to the Parking questionnaire
Yes, Pendry Chicago has a gym. For more information, read the answers to the Gym questionnaire
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