Riu Plaza Chicago
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Summary of reviewsRiu Plaza Chicago stands out as a premier choice for travelers seeking a blend of comfort, convenience, and exceptional service in the heart of downtown Chicago. Its strategic location off Michigan Avenue offers guests easy access to the city's major attractions, shopping areas, and dining establishments, making it ideal for both leisure and business purposes. Visitors praise the hotel's proximity to the Magnificent Mile and highlight the ease of walking to various tourist sites, further enhancing the overall experience.
The breakfast service at Riu Plaza Chicago is a notable highlight, offering guests a superb buffet characterized by variety and quality. With options catering to diverse dietary preferences, including veganism, the freshness and assortment of dishes contribute to a memorable dining experience. The efficient management and attentive staff ensure a seamless breakfast affair, despite occasional high demand for seating.
Guests appreciate the hotel's comfortable and spacious accommodations, with rooms that are consistently clean and equipped with modern amenities. The stylish design and immaculate condition of the rooms, complemented by features like relaxing rain showers, contribute to a satisfying stay. Riu Plaza Chicago's cleanliness extends beyond the rooms, with visitors commending its spotlessly maintained common areas and professional staff.
Staff at Riu Plaza Chicago receive high praise for their friendliness, courtesy, and attentiveness. The team is recognized for creating a welcoming atmosphere, with particular staff members like Luis, Daniela, Nicolás, and Julián leaving a positive impression with their warmth and helpfulness. Despite minor language barriers, the staff is noted for their diligence and commitment to exceeding guest expectations.
While the free Wi-Fi service leaves room for improvement due to occasional disruptions and slow speeds, other amenities such as the gym are appreciated for their modern equipment despite limited space. Families find the hotel accommodating, with thoughtful gestures by staff enhancing their stay, particularly for children's birthdays. The location's convenience allows families to explore local attractions easily, contributing to a positive experience.
The beds at Riu Plaza Chicago are highly regarded for their comfort, with guests celebrating the restful sleep provided by the quality mattresses and linens. The spacious rooms equipped with large beds ensure a rejuvenating experience, though preferences for bedding firmness may vary.
Overall, Riu Plaza Chicago delivers a high-quality four-star experience, featuring modern amenities, exceptional service, and strategic location. While some minor expectations regarding in-room amenities exist, the hotel's value for money is consistently praised, leaving guests satisfied and eager to return.
Categories
The breakfast service at Riu Plaza Chicago is a notable highlight, offering guests a superb buffet characterized by variety and quality. With options catering to diverse dietary preferences, including veganism, the freshness and assortment of dishes contribute to a memorable dining experience. The efficient management and attentive staff ensure a seamless breakfast affair, despite occasional high demand for seating.
Guests appreciate the hotel's comfortable and spacious accommodations, with rooms that are consistently clean and equipped with modern amenities. The stylish design and immaculate condition of the rooms, complemented by features like relaxing rain showers, contribute to a satisfying stay. Riu Plaza Chicago's cleanliness extends beyond the rooms, with visitors commending its spotlessly maintained common areas and professional staff.
Staff at Riu Plaza Chicago receive high praise for their friendliness, courtesy, and attentiveness. The team is recognized for creating a welcoming atmosphere, with particular staff members like Luis, Daniela, Nicolás, and Julián leaving a positive impression with their warmth and helpfulness. Despite minor language barriers, the staff is noted for their diligence and commitment to exceeding guest expectations.
While the free Wi-Fi service leaves room for improvement due to occasional disruptions and slow speeds, other amenities such as the gym are appreciated for their modern equipment despite limited space. Families find the hotel accommodating, with thoughtful gestures by staff enhancing their stay, particularly for children's birthdays. The location's convenience allows families to explore local attractions easily, contributing to a positive experience.
The beds at Riu Plaza Chicago are highly regarded for their comfort, with guests celebrating the restful sleep provided by the quality mattresses and linens. The spacious rooms equipped with large beds ensure a rejuvenating experience, though preferences for bedding firmness may vary.
Overall, Riu Plaza Chicago delivers a high-quality four-star experience, featuring modern amenities, exceptional service, and strategic location. While some minor expectations regarding in-room amenities exist, the hotel's value for money is consistently praised, leaving guests satisfied and eager to return.
Family Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
Located near the heart of Chicago, Riu Plaza Chicago offers an exceptional geographical location that ensures guests have convenient access to the city's major attractions, shopping areas, and dining establishments. Just off Michigan Avenue, it stands a few meters away from the Magnificent Mile, making it a prime spot for exploring all that this vibrant city has to offer. Visitors rave about the ease of walking to various tourist sites, with everything seemingly within close proximity. The hotel is not only centrally positioned for sightseeing but is also recognized for its modern amenities and clean, spacious accommodations. The superb location is complemented by friendly staff and a delightful breakfast experience, adding comfort and convenience to the stay. Whether traveling for leisure or business, Riu Plaza Chicago’s strategic position in downtown truly enhances the overall experience by placing guests at the center of all urban activities and attractions.
The breakfast experience at Riu Plaza Chicago is consistently praised by guests for its excellence and variety. Many reviews highlight the breakfast buffet as superb, fantastic, and incredibly diverse, offering a vast selection of options that cater to all tastes, including those with dietary preferences such as veganism. Guests frequently mention the freshness and quality of the food, with many stating it to be the best hotel breakfast they have experienced, whether in Chicago or beyond. The buffet is described as well-run and efficiently managed, even during busy times, contributing to a positive dining experience.
The breakfast spread includes a mix of hot and cold dishes, fresh fruits, pastries, and more continental-style offerings, all presented in a spacious and welcoming dining environment. An ever-changing daily menu contributes to the buffet's appeal, providing guests with new choices each morning. The attentive and friendly staff further enhance the experience, ensuring that items are replenished promptly, contributing to a seamless dining affair.
While most feedback is overwhelmingly positive, a few guests mention moments of high demand leading to short waits for seating. Despite this, the overall sentiment towards breakfast at Riu Plaza Chicago remains largely favorable, appreciated as both a delicious and memorable part of the stay.
Riu Plaza Chicago has garnered a positive reputation among its guests for its comfortable and spacious accommodations. The hotel offers well-appointed rooms that are consistently described as large, clean, and equipped with modern amenities. The stylish design of the rooms complements their functionality, providing ample space and a calming atmosphere. Guests appreciate the pristine condition of the rooms, often noting their immaculate cleanliness and the comfort of the bedding, which includes very comfortable beds and pillows. The newly opened hotel adds to the appeal with a central location that is convenient for exploring the city. In addition to room size, guests frequently mention the spaciousness and modern design of the bathrooms, with features like relaxing rain showers. Overall, Riu Plaza Chicago delivers a comfortable and well-maintained environment that meets the expectations of its visitors.
The Riu Plaza Chicago has garnered much praise for its exceptional comfort level, particularly concerning its beds. Guests widely appreciate the spacious rooms equipped with large, incredibly comfortable beds that promise a restful sleep. Many visitors rave about the beds providing great comfort, noting the quality of the mattresses and linens. However, some reviews mention preferences for a firmer mattress, indicating that bedding firmness may vary according to personal taste. The pillows generally receive favorable feedback, though a few guests felt the need for more pillows to achieve maximum comfort. Although the beds are often described as high and soft, they are mostly appreciated for their superior comfort, ensuring a rejuvenating experience for guests. In sum, the bed offerings at the Riu Plaza Chicago have left many patrons satisfied and eager to return, highlighting them as a standout feature among the hotel's many amenities.
Riu Plaza Chicago shines when it comes to cleanliness and modernity, consistently impressing its visitors. The hotel, which is fairly new, is frequently described as immaculate and spotlessly clean throughout the entire property. Guests appreciate the seamless blend of cleanliness with modern and aesthetically pleasing decor in both the rooms and common areas. The accommodations are noted for being spacious, comfortable, and equipped with quality finishes. The hotel's central location further enhances its appeal, making it a convenient base for exploring downtown Chicago. Visitors also consistently commend the exceptional attention and professionalism of the staff, contributing to a welcoming and pleasant environment. While there are minor mentions of areas for improvement, such as the occasional lapse in room cleaning detail or noise in the breakfast area, these do not significantly detract from the overall positive perception of the hotel's outstanding cleanliness and comfort.
Riu Plaza Chicago boasts an impressive reputation for its exceptional staff, who consistently deliver remarkable service to guests. The team is described as friendly, courteous, and attentive, ensuring that every visitor feels welcomed and cared for throughout their stay. From the front desk to the dining room, hotel staff are recognized for their professionalism and their ability to accommodate guests’ needs seamlessly. Guests frequently highlight particular staff members, such as Luis, Daniela, Nicolás, and Julián, who make a significant positive impact with their warmth and helpfulness. The bilingual capabilities of the team, especially those involved in breakfast service, further enhance the guest experience, although some members might face language challenges. Despite minor language barriers, the overarching sentiment is that the staff is diligent, efficient, and committed to exceeding guest expectations. In essence, the staff’s genuine dedication to providing a comfortable and welcoming atmosphere is a standout feature that elevates the Riu Plaza Chicago experience.
The reviews for the Wi-Fi at Riu Plaza Chicago reveal some mixed experiences, predominantly skewing towards areas of improvement. Guests often noted that the internet connection in both the rooms and public spaces was slow and unstable, leading to frequent disruptions in connectivity, particularly during peak usage times. While some guests were able to connect with family and friends, the speed typically fell short of expectations for a hotel of this standard. Issues with registering devices and limitations on the number of connected devices also contributed to the challenges faced. A few guests appreciated the fact that Wi-Fi was free and reported stable connections at times, yet for many, the experience was less than ideal. Some positive elements were acknowledged, such as occasions when the Wi-Fi worked perfectly, but the consensus remains that there is significant room for improvement in providing a more reliable and faster internet service.
The gym at Riu Plaza Chicago receives mixed reviews, largely due to its size. Despite the prevalent mention of its compactness, guests appreciate the modern and up-to-date equipment available for use. Many visitors find the gym functional, with some highlighting it as great or excellent and even noting its suitability for weight training. There is, however, a consensus that the fitness center could benefit from additional space, especially given the scale of the hotel and occasional overcrowding. Some guests mentioned enjoying their workouts daily, underscoring the gym's appeal despite its limitations. Overall, while the equipment gets a nod of approval, the gym could improve by expanding to accommodate guest expectations and enhance their fitness experience.
Riu Plaza Chicago emerges as a fitting destination for families, offering both comfort and hospitality in the bustling heart of the city. Families visiting with children can appreciate the accommodating sleeping arrangements, such as the spacious family rooms featuring combined queen beds and sofa beds. The hotel staff contribute to a memorable stay, demonstrating kindness and prompt service, even addressing maintenance issues like a clogged shower swiftly. A particular highlight for families is the thoughtful gestures by staff, such as celebrating children's birthdays with delightful desserts and candles, making young guests feel special and valued.
The hotel's location is notably advantageous, providing convenient access to various city attractions. Families can easily explore nearby restaurants, bars, nightclubs, and tourist spots, as everything is within walking distance. The breakfast experience receives praise for its extensive selection of delicious dishes, complemented by seasonal decorations in the beautiful lobby that enhance the overall ambiance.
While the rooftop area primarily functions as a bar, offering snacks rather than a child-friendly setting, the remaining hotel facilities cater well to families. The varied guest reviews underscore Riu Plaza Chicago's potential to host families comfortably, whether visiting for local attractions or attending sports events like WNBA and NWSL games.
Riu Plaza Chicago elevates the hotel experience with its exceptional service, making it a standout among travelers. This newly opened venue impresses with its stunning design and fresh, modern amenities that fulfill the expectations of a quality four-star hotel. Its strategic location is ideal for those wishing to explore the vibrant city, providing easy access to shops and restaurants. Guests frequently remark on the attentive and friendly service that enhances their stay, coupled with a fantastic breakfast selection that features a delightful European twist.
The hotel's spacious and comfortable rooms lend to a relaxing atmosphere. While some guests wished for additional in-room amenities typical of a four-star standard, the overall experience leaves a positive impression, underscored by an impeccable level of cleanliness and a beautifully designed lobby. The value for money is frequently praised, with many appreciating the combination of amenities and service quality at the offered price point.
Despite some minor expectations regarding amenities, the stylish and efficient operation of the hotel largely satisfies guests, earning commendations for its high-category feel. The Riu Plaza Chicago comes highly recommended for its ability to exceed expectations, making it a preferred choice for many looking to make the most of their visit to the city.
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Location
Breakfast
The breakfast spread includes a mix of hot and cold dishes, fresh fruits, pastries, and more continental-style offerings, all presented in a spacious and welcoming dining environment. An ever-changing daily menu contributes to the buffet's appeal, providing guests with new choices each morning. The attentive and friendly staff further enhance the experience, ensuring that items are replenished promptly, contributing to a seamless dining affair.
While most feedback is overwhelmingly positive, a few guests mention moments of high demand leading to short waits for seating. Despite this, the overall sentiment towards breakfast at Riu Plaza Chicago remains largely favorable, appreciated as both a delicious and memorable part of the stay.
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Gym
Family
The hotel's location is notably advantageous, providing convenient access to various city attractions. Families can easily explore nearby restaurants, bars, nightclubs, and tourist spots, as everything is within walking distance. The breakfast experience receives praise for its extensive selection of delicious dishes, complemented by seasonal decorations in the beautiful lobby that enhance the overall ambiance.
While the rooftop area primarily functions as a bar, offering snacks rather than a child-friendly setting, the remaining hotel facilities cater well to families. The varied guest reviews underscore Riu Plaza Chicago's potential to host families comfortably, whether visiting for local attractions or attending sports events like WNBA and NWSL games.
4 Star
The hotel's spacious and comfortable rooms lend to a relaxing atmosphere. While some guests wished for additional in-room amenities typical of a four-star standard, the overall experience leaves a positive impression, underscored by an impeccable level of cleanliness and a beautifully designed lobby. The value for money is frequently praised, with many appreciating the combination of amenities and service quality at the offered price point.
Despite some minor expectations regarding amenities, the stylish and efficient operation of the hotel largely satisfies guests, earning commendations for its high-category feel. The Riu Plaza Chicago comes highly recommended for its ability to exceed expectations, making it a preferred choice for many looking to make the most of their visit to the city.
No, Riu Plaza Chicago doesn't have any pool.
No, a spa isn't available at Riu Plaza Chicago.
No, Riu Plaza Chicago doesn't allow dogs.
No, parking facilities aren't available at Riu Plaza Chicago.
Yes, Riu Plaza Chicago has a gym.
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