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Summary of reviewsSentral Michigan Avenue enjoys positive acclaim, particularly for its strategic and scenic location in Chicago. Set near Grant Park and offering striking views of Lake Michigan, it provides easy access to cultural landmarks like the Art Institute and Field Museum, as well as public transit options for smooth connectivity. Walking distance proximity to numerous restaurants, shops and attractions enhances the overall travel experience, making it an excellent base for exploration.
The rooms are another highlight, celebrated for their spaciousness, modern amenities and cleanliness. Guests appreciate the well-equipped kitchens, washers and dryers, adding convenience for both short and long stays. The stylish decor and large windows contribute to a bright, home-like atmosphere with stunning city and lake views from higher floors. While some maintenance issues were noted, overall satisfaction with room aesthetics, privacy and functionality is high.
In terms of amenities, Sentral Michigan Avenue does not disappoint. The on-site facilities, including a well-maintained gym, a beautiful indoor pool area with a hot tub and enjoyable recreational spaces, receive enthusiastic praise. Families find the game room, full kitchens and spacious layouts particularly accommodating. The free Wi-Fi is generally reliable and meets business and leisure needs, despite occasional inconsistencies.
Cleanliness and staff feedback present a mixed picture. Communal areas and many apartments are praised for their upkeep, yet some guests noted issues requiring more thorough attention. Staff experiences vary significantly with many praising the friendly, helpful service at the front desk and valet, while others report inconsistent professionalism and customer service.
Comfortable beds vary in perception with positive feedback on their comfort tempered by criticism over size and firmness preferences. Despite these mixed reviews, the property's value for money, secure environment and exceptional overall amenities mark it as a standout choice.
Dog-friendly policies also contribute positively with dedicated pet-friendly floors and facilities making it an attractive option for travelers with pets.
In essence, Sentral Michigan Avenue offers a comfortable, modern and centrally located stay with ample amenities and scenic views, making it a top choice for diverse travelers seeking both convenience and home-like comfort in Chicago. Show more
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Categories
Luxury Aparthotel
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Gym
Small Aparthotel
Aparthotel with Indoor Pool
Room Types
Studio Apt in South Loop ChicagoThe spacious studio has a private bathroom, air conditioning, a washing machine, as well as a seating area with a flat-screen TV. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a tea and coffee maker, a dining area, a wardrobe, tumble dryer, as well as a TV. The unit has 1 bed.
1 Bedroom Apt in South Loop ChicagoThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.
2 Bedroom Apt in South Loop ChicagoThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.
1 Bedroom w/ Den in South Loop ChicagoThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.
1 Bedroom Premium Apt in South Loop ChicagoThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.
2 Bedroom Premium Apt in South Loop ChicagoThis spacious apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.
Guest Reviews
Location
Sentral Michigan Avenue boasts an exceptional location, consistently praised for its proximity to key attractions and conveniences in Chicago. Guests highlight its splendid views of Lake Michigan and nearby parks, making it a picturesque base for exploring the city. Its prime placement opposite Grant Park and close to public transport options such as bus, metro and Metra stations enable easy access to downtown and major sights like the Art Institute, Field Museum and the aquarium. Many guests emphasize the convenience of walking to a multitude of tourist attractions, restaurants and shops, enhancing the overall experience of their stay. The central location ensures that everything, from the historic Millennium Park to vibrant downtown areas, is within easy walking distance or a short public transit ride. The hotel's clean and comfortable accommodations, together with its superb amenities, further solidify Sentral Michigan Avenue as an ideal spot for travelers looking to immerse themselves in the heart of Chicago.
Rooms
The rooms at Sentral Michigan Avenue are highly praised for their spaciousness and modern design, offering a comfortable and stylish stay. Many guests highlight the beautiful and clean apartments, equipped with all necessary amenities such as washing machines, dryers and well-stocked kitchens, making them ideal for both short and long-term stays. The apartments boast fabulous views of the city, especially from higher floors, giving guests a picturesque experience.
Guests find the two-bedroom, two-bathroom layouts perfect for groups and appreciate the convenience and privacy these provide. The modern décor, large windows and excellent architecture contribute to a bright and cozy atmosphere. Despite a few mentions of the need for minor maintenance work like fresh paint and ensuring all kitchen supplies are available, the overall cleanliness and functionality receive high marks.
Amenities like spacious bathrooms, comfortable beds, efficient elevators and a great pool area with a winter garden add to the appeal. The prime location, close to many points of interest and within walking distance to Millennium Park, is another significant plus. Sentral Michigan Avenue offers a blend of modern comfort and practical functionality, making it a top choice for travelers seeking a home-like experience with all the benefits of a hotel stay.
Beds
Sentral Michigan Avenue receives mixed reviews regarding the comfort and size of its beds. Many guests praised the beds for being very comfortable, contributing to a good night's sleep. Comments frequently highlight comfortable beds and bedding as a positive aspect of the stay.
However, there were consistent remarks about the beds being too small or narrow for two adults, which could be a significant inconvenience for some. Some guests noted that the mattresses were on the soft side, while others found them too hard, pointing out that this can be a matter of personal preference. Issues with bed structure were also noted, such as beds being unsteady, sunken, squeaky or appearing old.
Despite these concerns, the studio apartments were appreciated for being comfortable and well-equipped, making them a practical choice for travelers. However, those needing a larger bed or particular comfort specifications might need to take these mixed experiences into account when planning a stay at Sentral Michigan Avenue.
Cleanliness
Sentral Michigan Avenue offers a mix of positive and negative experiences when it comes to cleanliness. On the positive side, many guests found the apartments to be clean, comfortable, spacious and well-equipped with necessary amenities. The communal spaces, pool area and overall building frequently received praise for being well-maintained and beautifully designed. Guests appreciated the location, stunning views and the modern décor of the facilities.
However, cleanliness remains a point of contention for some. Several reviews pointed out issues such as sticky floors, dirty sinks and general uncleanliness in some rooms. There were specific complaints about the need for a deeper clean with mentions of mold in showers, dirt on windowsills and stained linens. Housekeeping services did not consistently meet expectations, citing a lack of thoroughness and attention to detail.
Overall, while Sentral Michigan Avenue boasts many positives including its spacious and well-located facilities, there is room for improvement in maintaining consistent cleanliness throughout the property.
Staff
Sentral Michigan Avenue has received mixed reviews about its staff, highlighting diverse experiences among guests. On the positive side, many guests appreciated the helpfulness and friendliness of the staff, noting that the front desk was particularly responsive and welcoming. The check-in and check-out processes were often described as easy and efficient with several guests stating that the staff were accommodating, attentive and organized. There were instances of commendation for specific services, such as the valets who received high praise and the concierge described as professional.
However, not all feedback was favorable. A significant number of reviews mentioned unprofessional and unhelpful behavior from some staff members. Issues such as unresponsiveness, rudeness and a lack of attentiveness were recurrent themes. Some guests felt that the customer service was lacking with specific incidents of staff being unavailable, unapproachable or even aggressive. Moreover, there were complaints about inflexibility regarding check-in and check-out extensions without additional fees being imposed.
Overall, while Sentral Michigan Avenue boasts a friendly atmosphere and a convenient location, experiences with staff can vary widely. For those seeking consistent and supportive service, it is advisable to consider these differing reviews.
Wi-Fi
Visitors to Sentral Michigan Avenue have varied experiences with the hotel's Wi-Fi service. Many guests appreciated the free and well-functioning internet with several noting the Wi-Fi signal as strong and impressive. Positive reviews also highlighted the ease of access and consistently good functioning of the free Wi-Fi, making it convenient for both business and leisure needs. However, there were mentions of unreliable service for some, where the Wi-Fi was inconsistent or nonexistent during their stay. Despite these occasional issues, many found the internet service satisfactory and praised the hotel's overall connectivity.
Gym
Sentral Michigan Avenue features an impressive gym praised for its excellent condition and extensive equipment selection. Many guests described the gym as fantastic, well-maintained and very clean, noting the presence of proper weightlifting equipment and a wide range of gear to meet various workout needs. The fitness center is fully functional and accessible all day, complementing a well-maintained pool and enjoyable communal areas. Despite a few mentions of upcharges and a small workout area, overall feedback highlights the gym as a top-flight fitness facility that contributes greatly to the positive experience at Sentral Michigan Avenue.
Pool
The indoor swimming pool at Sentral Michigan Avenue has garnered significant praise from guests with many highlighting its excellent amenities and stunning pool area. Visitors frequently noted their enjoyment of the pool, often describing it as great, amazing and fabulous. The pool area itself was often characterized as gorgeous, lovely and well-maintained with some guests specifically mentioning a beautiful infinity pool with a lake view that added to the luxurious ambiance.
Families found the pool particularly enjoyable with children loving the indoor swimming experience. Those seeking relaxation also appreciated the addition of a hot tub, which further enhanced their enjoyment. The pool area was noted to have a welcoming and luxurious atmosphere, adding to the overall positive experience of the hotel’s amenities.
However, several reviews pointed out that the pool water tended to be on the colder side, which could be a slight drawback for some. Additionally, a few guests mentioned the absence of spare towels in the pool area, which was an inconvenience. Despite these minor issues, the overall impression of the pool at Sentral Michigan Avenue remains highly favorable, contributing significantly to the appeal of the hotel.
Family
Sentral Michigan Avenue offers an inviting stay for families seeking both comfort and convenience during their travels. The accommodations are notably spacious with bright and large apartments that cater well to families, ensuring everyone has enough room to spread out. The game room is a particular hit with the kids, providing entertainment during downtime.
Parents will appreciate the full kitchens, which are well-appointed with necessary utensils and equipment, including washers and dryers, making it easier to manage family needs during longer stays. The rooms themselves are modern, clean and comfortable with beautiful bathrooms and chic, cozy studios designed for both relaxation and work.
The hotel boasts great views from various units, especially from higher floors such as the 19th and 20th floors, offering stunning sights of the lake and cityscape. The additional amenities like the swimming pool and BBQ area add a pleasant touch for family activities. The quick and easy check-in process further enhances the overall experience.
For those exploring the city, Sentral Michigan Avenue serves as an excellent home base, thanks to its good location and well-functioning facilities. Whether traveling for business or leisure, the accommodations feel like a home away from home, providing comfort akin to a private apartment.
4 Star
Sentral Michigan Avenue impresses with its four-star accommodations, offering a blend of modern, clean and spacious suites that surpass the size of standard hotel rooms. Guests appreciate its phenomenal views and excellent value for money, along with fantastic amenities. The property is also noted for its superb location and safety features, including 24-hour reception and key card access. Overall, it provides a comfortable, secure and fabulous stay with maximized amenities, making it a standout choice for travelers seeking modern lodgings.
Indoor Pool
The indoor pool at Sentral Michigan Avenue has received numerous positive remarks from guests. Commonly described as great, fantastic and amazing, it has been a highlight for families with children especially enjoying the facility. The pool area, including an indoor winter garden and a hot tub, contributes to its appeal and it is well-equipped and very well kept. Guests have noted that the pool area is gorgeous and adds significant value to the hotel's amenities. While some reviews mentioned issues with cleanliness and the temperature of the pool being cold, the overall sentiment is that the indoor pool is a wonderful feature, bustling with potential and excellent for an enjoyable stay.
Dog Friendly
Sentral Michigan Avenue stands out as a desirable option for travelers accompanied by their canine companions. The hotel is well-regarded for its dog-friendly policies, providing a welcoming environment where dogs are allowed and greeted warmly. Guests consistently appreciate the accommodating facilities designed specifically for pets, including an entire floor dedicated to dogs, which enhances the convenience and comfort for pet owners. The presence of other dogs and pet-friendly surroundings adds to the enjoyable atmosphere, making it a super great spot for dog lovers. Visitors also commend the friendly locals who are always ready to assist, further contributing to the overall positive experience.
Yes, Sentral Michigan Avenue has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Sentral Michigan Avenue.
Yes, Sentral Michigan Avenue welcomes dogs.
No, parking facilities aren't available at Sentral Michigan Avenue.