Chihuahua, Circuito Universitario 1511028.715977,-106.149181(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
Comfort Inn Chihuahua is highly regarded for its strategic location, offering convenient access to dining options, entertainment venues, and key city routes, making it ideal for both leisure and business travelers. The hotel's proximity to the Universidad Autónoma de Chihuahua and the ENARM venue enhances its appeal. Though situated slightly away from the city center and airport, it remains popular for its well-placed position near industrial areas and major roads.
Guests frequently commend the hotel for its excellent value for money. The breakfast is generally appreciated, with guests highlighting the good service and enjoyment of signature dishes like chilaquiles and eggs, although some express a desire for greater variety. The rooms are praised for their spaciousness, cleanliness, and essential amenities such as air conditioning and internet access. Comfortable beds significantly contribute to guest satisfaction, despite some mixed feedback on mattress conditions.
Cleanliness is another positive aspect, with many noting the well-kept rooms and attentive staff. However, some guests have reported issues with older elements like carpets and occasional maintenance problems. Staff interactions have been varied, with numerous guests appreciating the friendliness and helpfulness of the team, despite isolated instances of less favorable reception experiences.
The hotel provides ample parking, though it's shared with a nearby shopping plaza, occasionally raising safety concerns among guests. Additionally, the free wifi has been noted to have occasional connectivity issues, potentially affecting those needing reliable internet access. Nevertheless, Comfort Inn Chihuahua upholds a commendable four-star rating, acknowledged for its excellent service, affordable prices, and a satisfying stay experience that many guests highly recommend.
Categories
Family
The Comfort Inn provides essential amenities for a comfortable family stay. While specific family-centric amenities are not detailed, its inclusion in family-friendly searches suggests suitability for families.
Business
Comfort Inn Chihuahua offers essential amenities and services for a comfortable business stay. It aims to provide a functional environment for travelers.
Parking
This hotel offers parking and is located near a grocery store and restaurants.
Gym
This hotel offers a gym and provides fitness classes. The availability of classes adds an extra dimension to the fitness amenities.
4 Star
This hotel offers a gym, a business center and air-conditioned rooms with free Wi-Fi. A free daily continental breakfast is included.
Room Types
Double Room with Two Double BedsThis functional air-conditioned rooms offers free Wi-Fi, ironing facilities and cable TV. The private bathroom comes with a shower and a hairdryer.
Guest Reviews
7.8
Good
Review Summaries
Location
Comfort Inn Chihuahua boasts an excellent location praised by its guests for its convenience and accessibility. Nestled in a vibrant area, the hotel offers proximity to numerous dining options, entertainment venues, and convenience stores, making it easy for travelers to meet personal needs and experience local flavors. Situated near main roads, the hotel provides straightforward access to major city routes and is suitable for those traveling between Mazatlán and Ciudad Juárez. Its location, near the Universidad Autónoma de Chihuahua and the ENARM venue, appeals to both leisure and business travelers. Despite being a bit distant from the city center and the airport, its strategic placement near the youth ring road and industrial areas makes it ideal for short stays. The staff receive positive mentions for their friendliness and helpfulness, enhancing the overall experience. While some reviews highlight the good value for money and cleanliness, the convenience of its location remains the standout feature of this well-situated hotel.
Breakfast
At Comfort Inn Chihuahua, the breakfast experience is a blend of positive notes and areas that could benefit from improvement. Many guests appreciated the good service during breakfast and found it to be more than sufficient for starting the day. Words like "excellent" and "very tasty" often punctuated reviews, especially when referring to particular items like chilaquiles and eggs. The inclusion of breakfast in the stay was welcomed by many, and some felt it complemented their hotel experience nicely.
However, not all reviews painted the breakfast in a favorable light. There were mentions of limited options, with complaints about the lack of variety and freshness in some offerings. Some guests highlighted the need for more diverse choices, suggesting the addition of stews, fresh fruits, and more varied breads. The breakfast area was described as small, occasionally leading to crowding, with the timing and availability sometimes causing inconvenience.
Among the critical feedback, guests noted occurrences of food shortages when arriving later in the morning, as well as several instances where the breakfast did not meet their expectations. Despite these mixed reviews, the consistent inclusion of signature dishes such as chilaquiles with cheese and eggs was a redeeming feature for many.
Ultimately, while the breakfast at Comfort Inn Chihuahua has room for growth, its current offerings are satisfactory for most, providing a basic but filling start to the day.
Rooms
The Comfort Inn Chihuahua offers a mixed experience based on guest reviews, with several notable highlights. Many guests commend the hotel rooms for their spaciousness, cleanliness, and comfort, with excellent amenities such as air conditioning, internet access, and coffee makers. The overall comfort of the beds and the quality of the bathroom facilities receive praise, contributing to a generally satisfactory stay for many visitors.
However, there are areas that require attention. Some guests report issues with unpleasant smells, particularly from old carpets, and maintenance problems, such as noise disruptions and inadequate ventilation. Additionally, instances of noise from external sources, such as hallways and elevators, have been mentioned as minor inconveniences.
Despite these shortcomings, many visitors found their stay at the Comfort Inn Chihuahua to generally meet expectations, noting the cleanliness and size of the rooms as key positives. With some improvements to room maintenance and noise control, the hotel holds potential for an even more enjoyable guest experience.
Beds
At Comfort Inn Chihuahua, guests frequently praise the beds for their comfort, with many reviewers highlighting them as some of the most comfortable they've experienced during their travels in Chihuahua. The beds are often described as large, clean, and well-prepared, offering ample space for a restful night's sleep. However, opinions about the mattresses are mixed; while some guests find them comfortable, others mention that they are worn out and in need of replacement.
Pillows, on the other hand, receive less favorable feedback, with several reviewers finding them either too large or too thin, making it difficult to achieve a good night's rest. There are also mentions of the beds sometimes blocking the air conditioning, leading to less-than-ideal room ventilation. Despite these concerns, the overall consensus is that Comfort Inn Chihuahua provides generally comfortable bedding that contributes positively to the guest experience.
Cleanliness
Comfort Inn Chihuahua receives a mix of reviews regarding its cleanliness. Positive comments highlight the establishment's cleanliness and comfort, with many guests describing it as very clean and a pleasant place to stay. The location is appreciated, and the hotel features spacious rooms equipped with amenities like a coffee maker. Beds are noted for being clean and comfortable, contributing to an enjoyable overall experience. Some reviewers also commend the staff for their good customer service.
However, several areas warrant improvement. Common concerns include old and dirty carpets, sticky floors, and an unpleasant odor in the bathroom. Some rooms reportedly have issues with damp carpets, dirty walls, and worn-out facilities. Air conditioning problems and insufficient parking also detract from the overall experience. While the hotel is functional, it is described by some as outdated and in need of modernization. Despite these issues, the cleanliness of certain areas receives praise, suggesting a level of inconsistency in maintenance across the property.
Staff
Comfort Inn Chihuahua offers a mix of experiences when it comes to staff interaction, with noteworthy disparities in guest reviews. While some visitors recount encounters with unfriendly and rude receptionists, others highlight the admirable service provided by different members of the team. Instances of poor attitude and unwillingness to assist at the reception have been noted, which sometimes leaves guests with disappointing experiences. However, beyond the reception area, guests frequently praise the kindness and honesty of the maids and the helpfulness of the kitchen staff. The service from certain members of the morning reception team stood out positively, though not universally. There is a strong sentiment of appreciation towards staff patience and willingness to help in both the reception and breakfast areas. Many guests have acknowledged the overall friendliness and attentiveness of the hotel staff, which seems to vary significantly depending on who is attending to them. Despite the noted challenges, the redeeming kindness and politeness of the staff contribute positively to the hotel experience.
Wi-Fi
Travelers considering a stay at Comfort Inn Chihuahua will find the hotel offers comfortable rooms equipped with essentials such as TV, air conditioning, and hot water. However, those who rely heavily on internet connectivity may encounter some challenges. The wifi seems to have frequent signal issues, with reports of intermittent connectivity that could frustrate those needing stable internet access. Guests appreciate the room amenities, although experiences with staff and services vary, with some experiencing a more neutral or indifferent reception. Additionally, the gym equipment is reportedly non-functional, which might disappoint fitness enthusiasts.
Parking
Comfort Inn Chihuahua provides guests with ample parking space, ensuring visitors typically find a spot during their stay. While the convenience of a parking area adjacent to a shopping plaza offers great accessibility, some guests have noted that the parking lot is open and shared with non-guests. The absence of private and secured parking might be a concern for those mindful of safety, as it lacks surveillance and separation from the surrounding area. Nonetheless, guests appreciate the availability of parking despite the occasional need to park at nearby commercial premises when the lot is fully occupied.
4 Star
Comfort Inn Chihuahua has garnered positive reviews from guests, highlighting various aspects that contribute to its commendable four-star rating. The hotel receives praise for its pleasant experience, starting from the welcoming reception area to the comfortable rooms. The service provided by the staff is described as excellent, ensuring guests feel valued and well-attended throughout their stay.
The hotel's breakfast offerings are noted as very good, providing a satisfying start to the day. Additionally, the strategic location of Comfort Inn Chihuahua, surrounded by nearby restaurants, enhances the convenience for guests seeking dining options. Cleanliness remains a consistent positive point, with rooms maintained to a high standard.
In terms of value, guests appreciate the combination of good quality at an affordable price, making the hotel a cost-effective choice for family stays. The facilities are described as first-class, aligning well with the economical rates offered. Overall, Comfort Inn Chihuahua stands out as an excellent hotel option in the area, with numerous guests highly recommending it for its superb amenities and services.
FAQ
No, Comfort Inn Chihuahua doesn't have any pool.
No, a spa isn't available at Comfort Inn Chihuahua.
No, Comfort Inn Chihuahua doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Chihuahua.
