OYO Hotel Real Del Sur, Estadio Chihuahua

Chihuahua 28.61922200, -106.02263000 , Boulevard Fuentes Mares Y Niños Heroes S/n (Show on Map)
4.5
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1 room2 guests 1 room, 2 guests
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Summary of reviewsOYO Hotel Real Del Sur, Estadio Chihuahua offers a strategically located stay in Chihuahua, advantageous for travelers looking for convenience with its proximity to the airport, bus station, and various local attractions. The hotel's positioning is appreciated by those traveling for business, attending specific events, or requiring easy access to transport facilities.

The feedback on the rooms is quite varied, with some guests finding them spacious and comfortable. However, many reviews indicate significant challenges regarding room maintenance and cleanliness, citing issues such as dirt, pests, and malfunctioning amenities. It is advisable for potential guests to set expectations and possibly verify room conditions beforehand.

Cleanliness is a notable area of concern, with reports of inadequate hygiene practices, highlighting issues like moldy bathrooms and unclean linens. These conditions underline an urgent need for management to prioritize cleaning standards.

The staff receives mixed feedback. While some guests commend their friendliness and attentiveness, others experience inconsistent service, where problems such as inattentiveness and reservation mishandling arise. Interaction quality appears to vary, suggesting a need for improved staff training and consistency in customer service.

Wi-Fi services also present a mixed experience. Some guests report satisfactory connectivity when functional, but a significant share of visitors face issues, particularly with connecting on certain floors, pointing to areas needing better connectivity solutions.

The beds at OYO Hotel Real Del Sur elicit diverse reactions. Some guests find them comfortable, while others criticize the hardness of mattresses and occasional lack of bedding, which sometimes includes reports of bedbugs. The comfort level seems inconsistent, indicating room for improvement in bed quality to ensure a restful stay.

In conclusion, while the hotel has potential due to its strategic location and some positive interactions, it stands to benefit greatly from improvements in cleanliness, service consistency, and facility maintenance to enhance the overall guest experience.
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.

3-Star Hotel
Offers basic accommodation near the Estadio Chihuahua. Suitable for travelers attending events at the stadium or those seeking budget-friendly lodging. Provides essential amenities for a comfortable stay.

Hotel with Rooms With Jacuzzi / Hot-tub

Family Friendly Hotel

Hotel with Parking

Room Types
Superior This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Two Beds This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Deluxe with Jacuzzi Guests will have a special experience as the double room provides a spa bath. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Family Room This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.

Guest Reviews
4.5
Rated
Location
Situated in a convenient part of Chihuahua, OYO Hotel Real Del Sur boasts a location that consistently receives positive remarks from guests. Travelers find its proximity to the airport a significant advantage, making it an excellent choice for those with early flights or late arrivals. The hotel's easy access to the bus station furthers its appeal for guests relying on public transportation.

Moreover, the location provides easy access to nearby stores and important venues, such as sports facilities and fairs, making it ideal for those visiting the area for specific events or activities. Guests frequently highlight the benefit of being close to their desired destinations, appreciating the quick and straightforward routes. While the hotel may not suit every traveler's needs, the overall response suggests that its strategic location, coupled with competitive pricing, makes it a practical option for business and leisure guests alike.

Rooms
The reviews for OYO Hotel Real Del Sur, Estadio Chihuahua, paint a mixed picture of the rooms. On the positive side, some guests found the rooms to be large and comfortable, with favorable mentions about the room appearing cool in photographs and the beds being relatively comfortable for some. However, the overwhelmingly negative feedback indicates numerous issues. Many guests were dissatisfied with the maintenance and cleanliness, describing deplorable conditions, with reports of dirt, hair, bedbugs, and cockroaches. The facilities seemed to require significant upkeep, with common complaints about malfunctioning showers, broken bathroom fixtures, and inadequate door locks. Several guests experienced reservation complications and were not provided the accommodations they had booked. Additionally, the discrepancy between the photographs and actual conditions was noted, leading to disappointment. Overall, potential visitors should be cautious and manage their expectations accordingly.

Beds
OYO Hotel Real Del Sur, Estadio Chihuahua presents a mixed bag of experiences when it comes to the comfort of its beds. While some guests found certain beds to be comfortable and spacious, suggesting moments of restfulness, others encountered significant issues. A common theme among the reviews is the discomfort associated with hard mattresses, resulting in a lack of proper rest. Several guests noted that these mattresses make considerable noise, which can be particularly bothersome during the night. Furthermore, the condition of the beds was frequently mentioned, with some guests expressing a need for replacements due to their uneven quality. An unfortunate report even highlighted the presence of bedbugs, coupled with minimal bedding offerings – just a sheet, lacking the usual blankets or duvets. Overall, the reviews indicate a degree of inconsistency; while some may experience satisfactory comfort, others might find the bedding quite lacking and in need of attention.

Cleanliness
OYO Hotel Real Del Sur in Estadio Chihuahua has received consistent feedback regarding its cleanliness, indicating a need for significant improvement in this area. Guests have reported issues such as mold in the bathrooms, dirty floors, and unclean bed linens. The presence of cockroaches and trash under the bed further emphasize the need for better hygiene practices. Overall, the condition of the hotel has been described as dreadful, with a general lack of cleanliness being a recurrent theme among the reviews.

Staff
The staff at OYO Hotel Real Del Sur, Estadio Chihuahua, receive mixed reviews from guests. On the positive side, many guests commend the friendliness of the staff, noting particularly good attention and excellent treatment from the majority, including some interactions with the manager. The dining room staff are also praised for their attention and service. However, there are significant concerns about inconsistent service, with several mentions of poor customer service and a lack of attentiveness, especially related to honoring online reservations and room changes. Some guests experience rude behavior, with instances of staff being described as inattentive or even sleeping at the reception. There are also mentions of process improvements needed, specifically regarding clarity in pricing, such as VAT on food. Overall, while some staff interactions are positive and attentive, there is a need for improvement in service consistency and customer attention.

Wi-Fi
The Wi-Fi experience at OYO Hotel Real Del Sur near Estadio Chihuahua is mixed, with guests providing varied feedback. On a positive note, some guests have found the internet to be great when it works. However, there are numerous reports of Wi-Fi connectivity issues, with several guests unable to connect in their rooms, particularly on the 3rd floor. Complaints of the internet not working properly and a lack of Wi-Fi in certain areas of the hotel reflect a need for improvement. The hotel's management might want to address these concerns to enhance the overall guest experience.


No, OYO Hotel Real Del Sur, Estadio Chihuahua doesn't have any pool.

No, a spa isn't available at OYO Hotel Real Del Sur, Estadio Chihuahua.

Yes, OYO Hotel Real Del Sur, Estadio Chihuahua welcomes dogs.

Yes, parking facilities are available at OYO Hotel Real Del Sur, Estadio Chihuahua.

No, OYO Hotel Real Del Sur, Estadio Chihuahua doesn't have a gym.

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